My NEW frig was OUT! Breaker had flipped again. This happened with the old one. Newer house, just 5…read moreyrs old. I had checked the outlet when the new frig came in, it was good. New frig installed 4 days later, breaker flipped again. I knew it was the breaker but I won't mess with that type of electrical issues. Sent a request through Yelp and was contacted by Russell Electric. He wasn't able to make it until Wednesday. After our conversation he decided to come out that same night. (I had just lost a lot of food with the old frig and was rather frustrated with it all) It was 9:45pm. It took him 45min to an hour. Fixed the issue in like 15 min and made sure all was well before he left. He knew what he was doing and he explained it as he did. He gave me some information about the breaker and put my mind to rest. Friendly, courteous and just all around great guy. I HIGHLY RECOMMEND THIS MAN! I appreciate the willingness to go the extra mile. He will be who I call if I ever need anything ever again. Thank you again! I slept well knowing this was not an issue anymore.

A great electrician who does not try and overcharge people for basic work. He is extremely thorough…read moreand helpful with even the minor problems. He has helped me out 2 times now in a big way when I needed work done. Quick to respond and honest about any situation with the work that is needed. Definitely will continue to use Russell Electric going forward in the future.

Excellent service, timely communication, very thorough and attention to details , fair price, and…read moregreat customer service.

They responded quickly via Yelp and scheduled us for the very next morning…read more The two guys they sent out were professional and thorough. They not only diagnosed and fixed the problem but also explained to us everything that they were doing and what the issues were. The price was reasonable and we were up and running in no time. Highly recommended!

We hired Austin's Texas Electrical Services of Austin (TECL #29127). One part of this was…read moreinstalling an outdoor outlet, which requires running a conduit. For this they used a flex conduit and to hold the flex conduit outdoor-rated fasteners need to be used. This was clearly not the case, as there is corrosion and rust clearly visible on the fasteners that were used to hold the conduit (see pictures). I'm sure of this because we also had conduit installed by another electrical contractor for another purpose on a similar exterior wall on the other side of the house that has zero corrosion on it. I reached out to them several times over the span of 4 weeks regarding this, and didn't hear back once. I also specifically remember that the person sent out to do the work was very rude and difficult to work with. This was particularly relevant for hanging a chandelier, since it ended up crooked and he didn't ask for feedback until after he had already taken down his scaffolding, and wasn't willing to put it back up. So to this day we still have a misaligned chandelier. Cost isn't all that matters. For what this level of quality you're better off either learning to DIY, or paying more to hire a better company if you want everything done right and good customer service.

They cracked the drywall and will not reimburse for the repair…read more I had a new direct line ran for a new outlet to the circuit box. When they were in the attic running the wire down the wall to the circuit box, for some reason they had a issue getting the wire down the wall. Whatever tool they used cracked the drywall directly on the other side of the wire. It was a pain having the drywall fixed. I had to remove my TV for the dry wall guy, take time off of work, and have the whole wall painted so it would blend in and not look like a patch job. The owner said he would reimburse me for the bill for the repair. I sent him a copy of what I paid the drywall guy but he has not gotten back to me. It is very hard to contact this company, if you call you will find you always get voicemail. I should of known better. Very dishonest company, I would stay far away from these guys even for a simple job like mine. Update 1: The owner texted me to let me know he intends to reimburse me but he has just been to busy. It's been over a week and I have not gotten any refund, so I feel there is dishonesty in this. Update 2: The owner never reimbursed me. As I suspected, he was lying. I lost quite a bit of money for a relatively simple job. If only I chose another company.

I had one good experience with these guys when then installed a tesla charger at my old house and…read moreat terrible experience with them with they installed a tesla charger at my new house. The first time they did it they installed a 240 volt outlet in my garage and I plugged a tesla mobile connector into that, worked well. The next time they did it at the new house, I thought they would do the same thing but apparently they stopped installing the mobile connectors. Now they only install the wall connector which is a large sci-fi looking thing that is permanently affixed to the wall. It's also more expensive than the mobile connector. None of this was made clear to me when we started the project with Grayzer. They came to my house, got about 90% done with the job then saw the equipment I had and said "sorry we don't do those anymore". They explained the situation to me but since I didn't have the equipment they wanted they couldn't finish. They did however insist on being fully paid for the job. Stupidly, I agreed to pay them and they left saying "call us when you have the wall connector". That was a mistake. Never fully pay for the work until the job is fully done! So I bought one and scheduled a time to finish at which point they said they would need to charge another trip fee to come back out. I explained that it wasn't made clear to me that I didn't have the right equipment until the job was almost complete but they didn't care. They were insistent that I give them another trip fee before they would come back. Frankly they were pretty rude about it too. Like really rude. Whoever I was emailing was belligerent and completely unprofessional. It was extremely frustrating. I tried to explain that as the professionals in this situation they should be the ones checking that all the equipment is ready to go before the job starts. At the time I didn't know the difference between a mobile connector and a wall connector. I didn't even know that tesla had multiple options for wall chargers. I had what I used the first time so I figured it would work. It's not that the trip fee was so much money but after having to drag this out over two visits, spend another $150 to upgrade to a wall connector, a trip fee on top of all that was a bit much. In my opinion, a reasonable company would just accept responsibility and waive the second trip fee. Or at least offer to split it. But not these guys. They dug their trench and they weren't coming out. It was childish and stupid and I'm embarrassed for them. And to boot, the people they sent out to finish up the job were jerks. One of them was yelling and cussing at somebody on their phone like a crazy person in my garage. Honestly, these guys are like school on a Sunday -- no class. I guess this is what happens when you get to be a popular company. Customer service and basic decency goes out the window because what do you care, you have plenty of business. Right? Yeah right.

So I was in the process of adding a Tesla Wall Connector to my home. I sent out a request to three…read moredifferent companies ( all Tesla Certified installers ). All were prompt in their responses and provided well written proposals. Only Grayzer included the cost of a permit in their proposal. Further a friend had their wall panel upgraded and their Tesla Wall Connector installed by Grayzier and recommended them highly. After looking at the reviews for the different certified installers, and given that a permit is required in my town to install an EV charger, I went with Grayzer. They provided a date and service window ( a week in advance of my appointment ) and the electrician, Max, pinged me about an hour prior to his arrival. I showed Max my ideal location for the Tesla Wall Connector and he was able to accommodate without having to cut away any drywall or running conduit outside the wall ( YMMV ). Very friendly, professional and knowledgable. He took the information/pictures required by Tesla and by my town's permitting authority, commissioned the Wall Connector, showed my how to add it to the Tesla Application on my iPhone and verified that it was charging at the specified rate (48 amps). He was happy to answer any questions I might have, and I am just delighted by the service and work done. I would recommend highly to friends, neighbors, et al. All in all, quick, fast, efficient, and professional. Cleaned up work area when done. Thank you!

Had a switch that was overheating, they were able to come out before noon to repair…read more Tip- have multiple things to have repaired at once because there is a flat fee for service. (buy that new fan or outdoor light and have them do it with other work!)

James has excellent online communication -- it's the reason I chose to work with him in the first…read moreplace. His quote was reasonable although not the cheapest but I was really impressed with his responsiveness. He replied quickly with a professional quote (PDF), provided a thorough explanation, and answered all my questions. His crew is great as well -- friendly, hard-working guys.

Malco Electric provides outstanding service at a reasonable price. They scheduled my HOA parking…read morelights request within several days. After replacing the lights, I was told what wattage that the lights were set. It was more of a warm light setting, I had the installer increase it to a bright light setting. This was more appropriate for a parking lot lights! Very happy that I was informed about the settings!

Excellent service, very friendly people, very honest and straight forward. Great work, fast…read moreservice and good pricing.

The quality of a company is also exemplified in how they are able to handle customer issues that…read moremay arise. Magnify Electric set us up with a new appointment to retackle the issue and sent out a different tech, Tayler. Tayler was able to find the culprit wiring that caused issues in other areas. Once that wiring was repaired it resolved the issues that had been going on. Tayler, nailed it both as a skilled technician and providing great customer service! Thanks Magnify for a happy ending and happy customer.

Tayler Miller came out and installed a new light fixture for us + talked us through options for…read moreinstalling a ceiling fan on our back porch! He was on time, professional, knowledgable and kind. I'll be using Magnify Electric in the future for sure!

I used these guys to replace my outdated fan. Very punctual, cordial, professional people…read more Two guys came out between the hours specified and upon arrival they were very courteous and used the shoe coverings i orovided, happily. 5 star fan installation service. Highly recommend.

Ok- so we all know that needing an electrician can be daunting. Are they knowledgeable? Do they…read moreknow their stuff? Is their price fair? The answer to these questions is Travis with Avery Electrical services! We used them a few years ago- yes years!- and they were fantastic. Then, just recently, we needed some feedback for a new build and chose to call Travis. We trust him and man am I glad we did! He answered all our questions, gave us excellent advice and I really wish he could be the one actually doing the work! Heck- I am inclined to have him review it before sign-off! Anyways, here is our review of him and his team- I would 1000% recommend them and when we need them- we will call them again!