I had such a beautiful experience at Elitte Spa NYC. Ariel was amazing with my reservation -- warm, attentive, and incredibly helpful in guiding me toward the perfect power manicure. And Nancy, my nail technician, was outstanding. Her work is precise, gentle, and absolutely flawless. My nails look stunning and feel healthier than ever. The entire atmosphere was calm, professional, and welcoming. I truly felt cared for from the moment I walked in. This is now one of my favorite spots in NYC and I will definitely be returning for other spa services! read more

Elite Day Spa - Loved the color and shape - Skin Care Near Me - New York, New York

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Had such a great experience!! Would absolutely recommend and will be back!! Nancy gave me such a great gel manicure and wax. I was a walk in and was taken right away. Everyone was so nice, I will definitely be recommending to everyone I work with as this is so close to my office. So glad I found this place read more

Elite Day Spa - Gel manicure - Skin Care Near Me - New York, New York

Nancy was very accommodating and attentive. We shared in wonderful conversation during my mani and pedi and she gave me a quiet and relaxing massage. The spa is pretty slow on Friday and Monday due to the new work schedule in the city so it worked out for me because I made an appointment the same day. When I stay in the city I stay nearby so I plan on returning to Elite Day Spa when time allows. The location is accesible and clean and intimate. read more

Quite a peaceful and relaxing time at Elite Day Spa as I got my eyelash extensions! Promotion going on right now for $100 for a classic set! I got a hybrid for a more fuller look than a natural look. I think they aren't overdone and are perfect! My boyfriend loves them and I am getting so many compliments! Love Elite for waxing, facials, gel nails, massages, and now for lash extensions too! read more

Elite Day Spa - Eyelash Extensions - Skin Care Near Me - New York, New York

Arrived at this establishment and it did not live up to the it's expectations. I did not even go in. I could see right into the spa as people were being massaged. No privacy whatsoever. Did not appear clean; this was just not the type of spa experience I am use to. read more

I had a pedicure and while the women were very nice and my toes turned out fine, I would not recommend this business. The interior pictures are either from a previous location or are AI generated. They didn't have proper pedicure chairs, so there was no tub to soak your feet, just a bowl of water they bring from the back. It wasn't a very comfortable experience, definitely not "spa" like. Also, very overpriced for the service received and the atomsphere. read more

Used to be a client until ungrateful owner kept raising her prices almost every time I returned. Had to block owner from her constant texting. Total coniver. read more

Purchased the package pictured in February for a trip to NYC in May. Paid for 4 hours of service. I was notified the day before the nail tech was injured and no one else was available but they would 'make it up to us'. Ok, disappointing, but accidents happen, etc. Arrived at the spa. Had to wait while a previous customer complained about their services and charges (Red Flag!). When it was my turn I was told "Oh, we can't do the sugar scrub, we don't have a shower here".....And the massage therapist was late "He always shows up". I was promised a 90 minute massage but didn't get it since he was late and other clients were waiting. The massage was strange - fast and not a lot of pressure. I get massages at home regularly - this was unusual. And, I was dressed and out of the room in exactly 1 hour. I got a facial with 5 mins of microderm abrasion and an excessive use of Kleenex on my face - I was peeling kleenex residue off as we left the building. After those 2 services = 2 hours, the staff argued that the charges still equaled $315 (with tax). The prices on their wall did not add up. "Those just haven't been updated". They called the owner (doesn't live in NYC - I believe they said she was out of state). The owner confirmed and insisted on the same pricing. Can only pay cash or venmo. When I paid cash they couldn't make change until I told them there was NO WAY I was giving a 35% tip. Then they suddenly found some cash. FYI, the same package with the brown sugar scrub is STILL on their website today. Terrible experience. Total scam. read more

Elite Day Spa - Skin Care Near Me - New York, New York

I came here several times to get my nails done and the service is good people are friendly but it's def not the best manicure in my life. the good thing they always took my reservation after 6pm when I needed it. read more

Elite Day Spa - Skin Care Near Me - New York, New York

Nice, clean spa with friendly staff. Unfortunately, my gel manicure started chipping the next day. Within the first week the polish chipped on three of my nails. Usually when I get a gel mani it lasts 2-3 weeks. Was disappointed that this chipped so quickly. read more

I have been going to Elite for a bikini wax for almost 10 years and there is nowhere else I'd rather go. As a matter of fact, if for some reason I can't make it and have no choice but to go somewhere else, I feel like I'm cheating! (But don't we all feel that way with our favorite hairstylist or esthetician? Amirite??) The owner, Mara, is very professional and makes you feel very comfortable. Once you get to know her, she becomes your friend and family! read more

Great spa, great massage, probably the best one I've been to in NYC. I've been to all sorts spas, and frankly, this one is top notch. Even while they are under renovation, they still do an amazing job and regardless, once they start giving you the deep tissue, you'll see paradise. You won't even realize the renovations. 4 surgeries, 10 years of bodybuilding, approaching my 40th birthday, I'm old and beat up. The deep tissue here is amazing. They also offer some unique treatment--something called an ayurvedic chakra fusion-whatever, I couldn't pronounce it, but it is fantastic, worth the money, and def. a once in a lifetime experience. I know nothing about this stuff, but it had me like spaghetti when I was finished. Finally, pedicures. My feet are terrible. The only attention they get are from my dog who licks them all day. They give amazing pedicures. Not only was the lady brave enough to touch these hoofs, which it was clear she earned her tip, but she made these talons look pretty decent. Try it for yourself. I bet you wont regret it. read more

Excellent costumer service. They accommodated me without an appointment and later I realized that they even stayed past their closing time and they were so kind the whole time. The manager Ariel is really kind. Thank you for all your help. read more

My 8 year old daughter wanted a spa day in NYC, and this day spa was within walking distance of our hotel. I checked with them to make sure that they were okay with doing a mani pedi, hair trim, and deep conditioning treatment on a child, and they were so welcoming. When we arrived, the spa was clean and well-equipped. I got to relax while my daughter was pampered. She loved it and everyone was so sweet to her. I found the pricing to be very reasonable as well. We would definitely go back! Thank you for making my daughter's spa day so wonderful! read more

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Gel manicure quick and lasts long. Maria is great! A little on a pricey side. I would lower numbers at least by $7 for gel and pedi separately. Haven't tried any of the waxing or skin services. Come here strictly for gem mani. Make appointments! read more

Elite Day Spa - Gel mani. Best job I have ever had! Went to the beach for 10 days straight and still holding perfect. Merci - Skin Care Near Me - New York, New York

Excellent service , great manicure & Nancy is just awesome as usual. I am so ready for the New Years Eve. read more

Elite Day Spa - Spa Manicure - Skin Care Near Me - New York, New York

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I have been receiving massages and spa services for over 20 years. I am going to go out on a limb and say this is the worst massage I have ever had or will ever have in the future. Why was the place so bad? 1) The booking experience was very positive, and it actually caught me off guard that the service was so poor. The owner was extremely communicative and polite during the booking process. 2) When we arrived for the appointment, we announced that we had 90-minute massage appointments. The woman working at the desk was not one of the employees booked to do the massage, so, in an angry tone, she says, "No, you don't have an appointment for 90-minutes; I am about to go home!" Where is talking to a customer like that, okay? So the other employee chimes in and said, "It's okay; she's not expected to stay someone else is coming." She looks very annoyed. 3) The second massage therapist arrives 20 minutes later, and the first massage therapist sends me into a room to get a massage. The two of them start talking loudly behind the curtain. The second massage therapist says, "Are you going to give her a massage? Why did you send her into your room? I would rather give her a massage than the other one. You give the other one a massage. The first massage therapist agrees to switch and massage my friend. Everything about this encounter was disrespectful. She didn't want to give my friend a massage, and she made that super obvious. I believe we should have walked out then and canceled the whole thing. So, they have me to put my shoes and clothes back on to switch rooms. If they were half as smart as they thought they were, the massage therapist would have switched rooms and kept the argument to themselves, and we wouldn't have known anything. 4) I get this message, which was completely horrible. For the first 11-15 minutes of the massage, she gently took her hand and rubbed it back and forth on my calf and back. I had no idea that was supposed to be the massage. She's constantly drinking water and coughing loudly because she's sick. She doesn't massage my shoulders while I am laying on my stomach. She tells me to sit up on the table. While sitting up, she rubs my shoulders, and it was the most awkward thing. I have never had someone tell me to sit up for a shoulder massage. When it's time for me to roll over, I ask if she has a neck pillow, and she says, "No, sorry, no neck pillow." She awkwardly places my arm across my body in an uncomfortable stretch that made it feel like a muscle in my lower back was being pulled. She applied little to no pressure on my muscles, but when she massaged the more sensitive parts of my body, like my inner thigh, she pressed her knuckles into it, which hurt badly. I thought there was no way she would do this twice. She did the same exact thing to my left side that I complained hurt on my right side. Why would anyone put so much pressure between bones and on softer tissue with less muscle but gently rub the muscle portion of the body? I tipped, we left without complaining and I was grateful that the massage was over. The next day bruises started forming on my inner and outer thigh areas. I have never had a massage this terrible in my life. Anything that she could have possibly done wrong she did. I would never try this place again. From the weak massage to the overly aggressive knuckling of my legs and bones on top of my feet, this place is a hard and firm NO for me! read more

Unfortunately I would not recommend this place to anyone. pedicure station is 2 big bowls, not a real pedicure station at all. there were no customers here when I got here and I was waiting on friends yet they woman behind the counter kept directing me to pick a color. I told her I was waiting and she just then told the other employees to tell me to pick a color. they ran my credit card 4 times and had to call someone who wasn't at the salon to give them the total price - although they're written in the wall theres only 1 drying station you cannot book more than one appointment on the website no music playing weirdly quiet read more

I work in Midtown, and had been desperately searching for a good nail technician nearby for years. Well, not only did I find one, but she is not just good, she is FANTASTIC! The Spa: Easy to get to and conveniently located, lovely warm decor, a wide variety of affordable, yet quality spa services, beauty treatments, etc. The Staff: Ariel is extremely warm, welcoming and accommodating to each and every client who walks through the doors. She truly gives you the spa experience and makes you feel like you're an old friend. Nancy (my nail technician) is without a doubt, a true professional who provides a genuine attention to detail and preference. She really goes above and beyond to ensure you receive the best services possible each and every time you sit in her chair. I have also had services by the other nail technician, Julie, who is equally as talented and lovely. Elite Day Spa is now my go-to place for nails, toes, and beauty treatments. They provide such a high caliber of services done with care, precision and genuine dedication to give their clients a true spa experience, while making you feel right at home during the process. I cannot recommend them highly enough, and would give them 10 stars if it were possible! read more

Elite Day Spa - Skin Care Near Me - New York, New York

Ariel is super nice and accommodating. They were able to fit me in at 2pm on a weekday (was definitely slow). The lady who did my nails was efficient but amazing. I was in and out in 45 mins but they looked really good and she didn't skimp on anything! Cuticles were cut well - a big deal for me because mine get really out of control and some salons definitely don't spend enough time in this. I also got a nice hand scrub / hand massage and a nice back massage when I was waiting for my nails to dry. $16 for a regular mani and I tipped $4 for $20 total. Definitely worth it. read more

Elite Day Spa - Skin Care Near Me - New York, New York

I hate to write this review at less than 5 stars because I really think this is a great spa, staffed by great people, using terrible products. The space itself is wide open and inviting, with large windows and a large floor plan for the manicure and hair stations. The pedicure area is a notch in the hallway and there are private rooms further back for massages and waxing. The music is calming. I got a regular French mani-pedi for the Groupon price (I opted for French rather than a gel manicure, price wise). I called for an appointment and got one for the next day at 11:00am. It was just Nancy and I for about an hour. She was friendly, an expert at nail care, and gave a wonderful pedicure massage. I would bet serious money her massages are to die for. Among other things, I asked for thicker white tips and she delivered. She's also a workhouse, so you'll likely see her if you go - I'd ask for Nancy specifically! She's a rockstar! At the end, my thumb had a bubble on it and even though they became slammed, Nancy fixed it very quickly and it looked amazing. That I felt comfortable asking her to look at it alone speaks to how good her customer service skills are. The workers all understand English very well and can communicate about the services and pricing. They have a regular VIP program where I'm guessing you can earn free or discounted services. UNFORTUNATELY, not even two hours later, after doing absolutely nothing except taking the subway home and sitting on a couch, four of my nails were chipping at the tips or even in the center. Nancy had used a strong top coat, we dried them for 20+ minutes, and she used a finishing spray, so I know they were taken care of to the best of her ability. For $65, I was really unhappy with this development. I called the next day and was able to get in to have them fixed. The manager was very sweet about it. However, the fixing was... okay. (I really appreciate the technician for staying to do it despite leaving 20 minutes late as a result, though.) And my nails were all chipping after another day even after they had been fixed. Again, for $65 - now $71 with the extra subway there and back - a manicure should last AT LEAST a week, even if it's not gel. I was told I would receive a $5 off coupon which I did not, but I don't mind because unfortunately the prices are just too high for me to swing when I can't trust that I'll even get a day without my nails being ruined. I'm guessing the gel polish is much more worth it, which I would have done but couldn't justify the extra cost to get French tips. [[looking back, it would have been pretty much the same since I had to subway there and back to get the regular fixed... sigh.]] PROS: Nancy is a nail care expert and an asset to any company. You feel pampered here. The atmosphere is clean, open, and relaxing. The staff and management are friendly and knowledgeable. The pedicure is phenomenal. Sterile, clean tools. Great late hours for after-work treats. CONS: Pricier than other spa and nail treatments you'll find in the city, but not terrible for midtown, extra charge for cards, absolutely horrible regular nail polish that chips within two hours of manicure. read more

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I love the attention I received in this place! I didn't have an appointment but a wonderful lady called Blanca did her best to accommodate me and give me a great basic manicure. (For a great price ~$16!!) The place was clean and cozy. However, I would definitely recommend to add a sign outside, since the salon is in the second floor and the door is tiny. Will come back again! read more

Elite Day Spa - Skin Care Near Me - New York, New York

I really love this place. I never get my eyebrows done professionally because any wax on my face makes me breakout like a teenager in puberty. I always do my brows myself, but I recently made them crooked :(. So I came here after contemplating Sephora for a brow shape up, finding them in an online search instead. I figured I'd take a chance, but I was sure I'd regret it. MARA did my brows WITH WAX and I didn't even break out. That's unheard of for me! I barely felt the wax and she left my skin in tact. My brows look so clean yet still thick (no 90's brows here). I appreciate that they're efficient without jacking me up (we know how some rushed salons leave you botched). Yay to a new go-to beauty spot! read more

Came here by chance to get a gel mani tonight and I am beyond blown away. First of all the gel mani blew me away so cute! (See photo). The manager Ariel greeted me so warmly what a sweetheart! Her alone will keep me coming back we Kiki'Ed forever! She is so kind and accommodating I was so impressed. Beyond and above all I stumbled upon a spray tanning event so I got a free spray tan by beet spray tan all natural organic etc. i will also come back for hair and eyebrows just from the girls i saw walk out they looked amazing! This is my new go to for all beauty needs. read more

Elite Day Spa - Gel mani w/ hologram - Skin Care Near Me - New York, New York

New NYC love! Adrianna = amazing. Maybe this is TMI for Yelp, maybe it's not, but she gave me the quickest, cheapest, AND least painful Brazillian I have ever had. EVER! $36 is nothing compared to how much other places charge for that service. Getting done in TEN freaking minutes (yes I said TEN!) has got to be some sort of record. Much like everyone else has said, this is a no frills kinda place. Get your service(s) done and get out. I am impressed. A job very well done. My hoo-cha-cha and I are happy. Yay! read more

Elite Day Spa - Skin Care Near Me - New York, New York

10/10, will go again. Ariel, the receptionist, is not only super professional, accommodating, and helpful, but she is also super friendly! She helped squeeze me in for a last minute Friday night appointment with Mara, for eyebrows that needed some serious help. Now about Mara. Mara boasts 31 years in the waxing industry, and her ability to read a face and perform a great wax are unparalleled. I am very picky about my eyebrows, and Mara cleaned them up so well. She goes over your eyebrows with a mirror beforehand, (an actual consultation), and she continues to do this during the actual waxing - so that there's no miscommunication of what the client wants and what the brows natural form is. Needless to say, I am impressed, and I will be a regular repeat client. Photo: There is no before picture, but I wouldn't want to scar you. Just picture: super fine, 10 weeks overgrown fuzzy eyebrows. I'm also terrible at taking selfies. read more

Elite Day Spa - Skin Care Near Me - New York, New York

Update: Ariel from Elite reached out to me almost immediately after my original review to apologize for the first experience and quality. She offered to schedule me to come back for a do-over with Nancy. I took her up on the offer, though elected to skip the pedicure in favor of just a polish change on my toes due to the general discomfort of the pedicure stations. Nancy did a great job and I waited about a week to update this review to see how my nails held up. They still look good as new! I'm withholding a star because of the pedicure stations, but Ariel was open to hearing my feedback and they are apparently replacing at least the chairs. I definitely prefer the full massage chairs with built-in basins so may just go elsewhere for pedicures but will definitely be back to see Nancy for my gel manis! read more

Elite Day Spa - Peeling, dry cuticles that have been painted over. Chip on forefinger. - Skin Care Near Me - New York, New York

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Everything was ok with the spa except that my gel main chip in just a week. I haven't had my nails done in ages and wanted to treat myself and bought a groupon for gel manicure. The scheduling itself was easy and the staffs were friendly. The salon itself was big and clean. Its just when you get a gel manicure you expect it to last for at least 2 weeks but it started chipping in just 1 week... read more

I just wanted everyone to know that this place is amazing! Super clean, stuff is so friendly. I had wax treatment done and I am very satisfied. Thank you! I would recommend this place for everyone! Thanks! read more

I was unhappy with the services. I called Mara and asked if they did silk wrap an she told me yes. When I called the night before to ask for the address, she told me they had to cancel because they didn't have all the product. I asked her why did she not call me because it takes me 1.5 hrs to get there from the Bronx. then I made an appointment that I had to cancel and called with enough time. I called again and we made an appointment for Wednesday. I happened to call Tuesday night because I lost the paper with the address and she said that the person did not know that Nancy, the one who apparently was an expert at doing silk wrap, doesn't work that day. So we made it for Thursday. After traveling for 1.5 hrs I got there and I asked the girl at the front desk that I have an appointment for my silk wrap and if she is the girl that will be doing it. She tells me that she told her boss that she isn't comfortable doing a whole set. She can only do a few nails because it takes her to long. I told her that I didn't understand what she was talking about. I called Mara and she told me that she can do it that she has confidence that she can do it. I told Mara that she didn't want to them. Mara then tells me that she will be there at 11.15 and the other person, the one that didn't do them that well will do my nails. I was very angry. I told Nancy if she could at least fix the four nail that needed fixing since she was only comfortable doing a couple at a time and she said ok. That is when I turn around and noticed that the chair for the pedicare was a chair like a lazy boy and then she put out a big bin for my feet. I told her what happened to a chair that has massage and she said that they didn't have one. Ok so now I'm getting my nails done and when we go to get the color I get one for the gel, which I never did because I've been doing silk wrap for 17 years, and a matching color for my toes. Nancy is there with me. As soon as she finishes my nails I get up to go to the chair and she tells me that she can't do my feet because she has another appointment at 12. I told her that I wasn't leaving without getting my feet done. At this time, I realize that she took so much time with my nails that I really didn't have time to do my feet. I told her that she needed to just clean my feet and change the polish. By the way, I didn't mention that I had to wake up at 7.30 am to get there at 10.15 because I live so far away. Then she wanted to charge me $25 to soak and I told her that it only takes about 10 minutes. She said that it would take about 45 mins. When I got there I showed her how to take it out in 10 minutes. When Mara got there she offered a bag of brownie brittle. I told her that I didn't want anything but a discount for the bad service and if she didn't I was just going to walk out without paying. She charged me only 10 for the soak and only silk fo 3 nails. I did tip Nancy because she was not at fault. I always give reviews because I think that it's important for a business. I hardly ever write bad reviews but this was BAD. read more

I had been going to the same nail tech for over 13 years, so when I moved and had to find a new person, it wasn't easy (I am super picky) But what can I say other than AWESOME find when it comes to this place !!! I have consistently been getting amazing service!! Ariel is beyond sweet and welcoming and no one does nails better than Nancy! I love that Nancy always takes her time and doesn't rush! She really is fantastic! If you don't have a go to nail spa yet, you need to make this your place! You won't be disappointed read more

Some people said really weird things in the reviews but to be honest I went for an emergency manicure and Nancy was ahhhhhhhmaaaaaazing!!! This pic is more than a week later with Essie's gel polish (not to be confused with regular gel with LED lights, this is like regular polish but lasts forever somehow) and I am impressed. Definitely worth a manicure there, have not tried anything else. The team was also really nice it seems. read more

Elite Day Spa - A week later, fully intact still! - Skin Care Near Me - New York, New York

Great service! Had a facial, while my mom and sister had a massage and facial. Amazing staff, and super accommodating!

(This review is exclusively for the nail services. Wanted to note that since this is a full service salon. ) I really wanted to like this place. Unfortunately, I had to knock off a few stars because of how the manicure and pedicure held up. I just started working in the area and was trying to find a new go-to spot to get manicures and pedicures. I received a special as a new customer. $59 for a gel manicure and regular pedicure including taxes. It's $10 to remove existing gel, and $0 if you come back as a repeat customer. They said if I were to return, I would be able to receive the same special on Mondays and Tuesdays. For those of you who work in the area, you would know that this is great price point! Which is why I was so bummed at the end result. My last nail place was $55 including a gel removal and my gel mani would last 2-3 weeks just growing out. In less than two weeks, I had several broken nails, polish was losing its color and it peeled off. On my toes, the color faded significantly. So sad! Pros: clean, very nice and accommodating staff, felt pampered (received hand, shoulder, foot massage with service) , easy to book an appointment Cons: quality of nail polish, brittle nails, pricey ( for full price, not discount ) read more

Elite Day Spa - Skin Care Near Me - New York, New York

The ladies at Elite are just amazing! I first visited in April to have my brows blessed by the highly respected Yalda and she did not disappoint! 2 months of not touching my brows I was weary, but every review I read on Sephora and Elites pages were true. Thankful for the loyal client that found her at Elite and raved about her services! She stencils, waxed and plucks with such a soft hand I always take a mini nap under her care. She does not rush at all which is always a plus! 6 weeks later I'm back and still satisfied with her work, kindness and friendliness. Yes, it's a splurge but worth it when you're this happy! On my first visit I was flying on vacation the next day. So I also booked a wax with Mara. Mara is also kind, gentle and talkative! I didn't even realize when she was finished. She's very understanding which makes it easy to relax. The front desk attendant is also extremely kind! It was her birthday on my first visit and since I was one of the last few clients, I was included in the festivities. She's so sweet and you can tell she's highly respected by her team. Not only do these ladies manage their craft really well they're a delight to talk to! Such attentiveness to clients and friendly demeanors is plenty of reason to visit more often! read more

If you're interested or began researching the option for electrolysis hair removal, I recommend visiting Elizabeth. With years of experience, she's highly skilled and knowledgeable about all types of hair removal; electrolysis being the only permanent form. Not only is she friendly, but she's genuine and ensures comfort throughout the entire process. I've had electrolysis sessions with Elizabeth for about a year, and I am VERY happy with my results! Overall, the spa is very clean and the employees friendly and approachable. read more

Had my first visit for gel mani and regular pedi with Nancy. I loved her service! Not only her great attention to details on my nails, but also the perfect massage I received from her on my legs and back. Front desk manager Ariel was a darling as well! She gave me a warm welcome as I walk in, made me feel like at home right away. You can tell that the staff all respect and love each other, which makes the whole environment so positive and chill. It's a great place to relax and get your beauty-fix done! Thank you lovely ladies at Elite :) read more

Elite Day Spa - Skin Care Near Me - New York, New York

My new favorite place! I've been getting powder acrylics for ages! I was in desperate need for a fill-in but it is nearly impossible to get powder acrylics in the city so I was not too shocked when they said they didn't offer them here. I decided to go and just try the gel shellac in stead as my nails were already a decent length from the acrylics. I was able to walk in and get taken care of right away. The lady soaked my nails to get the acrylics off and worked so hard (I felt absolutely terrible) filing and soaking to get them off without any pain. I've ripped my acrylics off before and was honestly about to offer to do that but she was smiling and happy throughout the whole tedious and gruesome process lol. She did such a wonderful job on my nails I could not be happier! I workout and lmao volleyball everyday and over a week later they are still in PERFECT condition! I literally cannot wait to go back but with this quality it may be another week or two! Also the owner was extremely pleasant when I messaged about acrylics and removal of them and suggestion of the gel shellac. Five stars all around! read more

Really liked this place at first. Nice and quiet, with good deals and friendly employees. However, upon my second visit today I was very disappointed. The nail tech made me bleed (happened my first time too with a different person) and didn't shape them super well. Then, when I presented my card with a deal that I had been given last time, the person managing told me that deal didn't exist and charged me $20 more. She then was rude to the nail tech who gave me the coupon and chastised her in front of the entire salon for writing something down wrong. Not happy with not the deal I was given not being honored and not happy with how my nails turned out...so will not return. read more

Elite Day Spa - Skin Care Near Me - New York, New York

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I had an amazing experience at Elite Day Spa with a gel manicure from Kako. I called from about 10 minutes away and they told me they could see me, and were there waiting as I came out of the elevator, having remembered our conversation. They were also happy to honor the Groupon special, which I love, since I'd rather pay the business itself than have a percentage go to Groupon. I got a simple gel manicure from Kako. She was attentive and kind, working with me to figure out what length I wanted my nails, and very carefully going over my cuticles so as not to have to cut them. Her attention to detail is phenomenal. I was happy to sit quietly at first, but then our conversation picked up towards the end of the appointment and it was delightful. I also have to confess, I overheard Ariel discussing a scheduling snafu with a disappointed client. She handled it beautifully and respectfully, which I find is rare at any operation in this neighborhood, and in the city in general. I gained even more respect for this business based on my eavesdropping. I will absolutely be going back to Elite for the detailed technicians and generous customer service. Thank you! read more