I reached out to Pure Climate to track down a smell coming from our vents and figure out whether…read morethe AC was the cause. Chris was friendly, thorough, and took the time to answer all my questions. In the end it turned out not to be an AC problem, but I really appreciated the honest diagnosis. Great, professional service, would call them again.

We needed a second quote and we asked Pure Climate to help us address an AC unit that stopped…read moreworking. Communication was frequent via text and the the tech was on time. Chris was very professional and thorough in troubleshooting the issue. He got the unit back up and running, without needing to replace parts, saving us $1,500 from the previous quote. He also pointed out that coils were caked with dirt and debris on both units and needed a heavy cleaning. For an additional fee, he did for us helping to increase the life of the units. Chris finished with an overview of the services provided and shared an HVAC service plan they offer to ensure the furnaces and AC units run optimally. Outstanding service and thank you!

Jason did high quality work at a very competitive price when he did maintenance on my heating unit…read moreand humidifier. Good honest work at a good price. What more could I ask for?

My water heater went out. The company that "diagnosed" the problem charged me $99 and said that…read morethis did not include the cost to replace it. The company then quoted me $2200 as the cost to replace it and reiterated that this did not include the $99 that they already charged me. So yes, had I gone with that company, it would have cost me $2300. Armed with this information, I posted pictures and exactly what the "diagnosis" said and asked for emailed quotes...to be clear I said EMAIL only. I then got no less than 10 phone calls saying "please give us a call so we can talk about your situation. Some called more than once. Lakeland Heating and Cooling (Jason) was nothing like that... $1270 flat rate to replace the water heater. Yes, thats how he replied in his email.. as I requested. He came in.. with the water heater... replaced it... and went on his way. Other companies, that followed directions, also came in higher than $2000. I am EXTREMELY satisfied with Jason and Lakeland! High Quality, Tremendous VALUE

AC died in the middle of the night. They came out the next morning and said my unit was too old…read morerepair (just over 20 years old), while ripping out something from the power box and seemingly breaking a component in there. They said they could try to do a repair for about $1.3k but that they couldn't guarantee the repair would be effective because of the condenser. They then tried to sell me on their highest end heat-pump for about $24k, which was too much for our needs, since our furnace was also functional. We ended up choosing a basic AC replacement for around $9k. They were able to install the new unit two days later. However, on the day of the install, they saw some surface level rust on the furnace heat exchanger and tried to get me to replace it for an additional $4k. When I said no, they backed off and recommended a CO alarm (which we already have). It felt like I was being heavily taken advantage of because I was in a dire situation. The installation went fine, but my experience of being pressured and hard sold to during the process made it feel like I was being milked for every penny they could get out of me. Take this as a precaution to check your HVAC AC/furnace/heat pump regularly, and get multiple quotes before deciding on work. If you go with this company, they will seemingly do an effective job, but they will try their best to get as much money out of you as possible.

John came by to do my summer HVAC inspection. He was kind, courteous and professional and walked me…read morethrough what he was gonna both before and after. Highly recommend!

He seemed nice but We lost communication or something. We…read morecontacted him about a bathroom exhaust fan and we never finished our conversation.

Jeromy was ultra knowledgeable and gave excellent recommendations that we needed! Scheduling was…read moreeasy and dependable; outstanding communications made it perfect. The guys were careful moving large heavy furnaces through our narrow hallway. At the completion, the furnace room was spic and span cleaned up, a nice treat. We also subscribed to their economical maintenance package, which will make our lives purr along in the future. Thank you Jeromy and Angel!

Overall a superlative experience. Cardinal completed my central air-conditioning repair on the same…read moreday I made the call. From the time of my initial phone call to completion of the work took about six hours. This included acquisition of new parts. This came on the heels of a six day delay by another HVAC company that performed a diagnostic visit then lost contact with me despite me making multiple attempts for follow information.

We are so glad that we followed the recommendations of several of our friends to hire Cardinal HVAC…read moreto service our air conditioning/heating needs. They are very professional, thorough and respectful of the homes they go into always wearing booties without even being asked to. I really appreciate that they stick closely to the appointment times as stated showing they value and respect their customers and their time as well. The biggest thing that really impressed me was last year we had just walked in the door on a Sunday to find that our furnace was out. I was not going to even call until the next morning as I figured there's no way we're gonna get them out on a Sunday. It wasn't even a thought in my mind but then my husband said you should call and at least get on the list so that when they come into the shop on Monday morning, at least they'll see that we called and hopefully we might be one of the first of their stops. It was going to be extremely cold the next few days so we were really hoping that the repair could be done as soon as possible. So I called and I left a message never expecting to hear from them until sometime Monday. Much to my surprise I got a call back. I'd say within 15-20 minutes. I told the girl our furnace was out and she said she could have someone at our house within two hours after they were finished with the other call they were ready taking care of. I almost fell off my chair!!! I could not believe first of all to even get a call back on a Sunday let alone have someone able to come to our house within two hours. They were at our house within two hours as stated and were able to diagnose the issue and had a part on their truck which they said they could repair it right then and there. We were absolutely so grateful to them and knew even more so that we had picked the right company to do business with without a doubt. So within three hours of the time we walked in the door, our furnace was up and running, and we were taken care of with no worries with the subzero windchill factors that were forecasted for the next few days. I realize there may not always be a time when they will happen to have parts on the truck and can address every single issue a customer may have but to know that they are there and they actually really care about their customers and their comfort and safety gives me the level of comfort and satisfaction knowing we are in good hands with an exceptional company.

At best, they're incompetent, at worst, they're frauds. All Temp installed a new AC at my house 2…read moreyears ago. Then, earlier this August, the AC stopped working, and an All Temp tech came out to investigate. Below are the events that unfolded. Aug 5 - Tech comes to house and identifies part that needs to be replaced Aug 10 - Parts person at All Temp had not ordered part because he was unable to find the part number. My husband found the part number in about 5 minutes by looking at the manual for our machine online. After we provided the part number to All Temp, they finally ordered the part (which they said needed to be shipped from China) Aug 13 - I called the sales person who sold us our unit and asked him to help us because we had not received an update on when the part would be received despite calling numerous times. He looked into it and said they would order us a whole new compressor instead of just the individual part of the compressor, and that would be received in their office "soon." Aug 17 - I called the sales person again because we had not received an update. He said the compressor would be in soon. Aug 19 - Received a call from All Temp saying they received our compressor, and they would come and install it the next day. I told them we were out of town, but our neighbor would be there. Aug 20 - A tech came to install the compressor. We received a call when they were done and the AC was working, and we were asked to pay $1,690. This was the estimate quoted to us on Aug 19 when they said they had the part. Aug 22 - Our neighbor informed us when we got home that All Temp DID NOT INSTALL A COMPRESSOR! We called and asked them what they actually did and why we were charged $1,690. As of Aug 26th, they still have not provided an answer. All Temp 1) misdiagnosed the issue with the AC, needlessly causing us to be without AC for over 2 weeks while we waited for a part we didn't need and 2) charged us for services they didn't perform.

I just wanted to express my gratitude to your company in general (21 year customer) and to Marvin…read moreD. in particular for the prompt response to the "chirping" noise in my vents after my new furnace installation last September. It took multiple "tinkerings" to resolve the problem. What I really appreciated was that as soon as I called, Marvin adjusted his next day's schedule and came out to my home and worked several hours, not leaving until he had thoroughly tested and verified that the problem was resolved. No vague promises of "I will see when I can get to it", he arrived the next morning and stayed until the problem was resolved. BTW I was very impressed by Marvin's HVAC knowledge, as well as his patient and friendly attitude while working in my home. Thanks!

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

Had them come look at an Samsung induction that suddenly stopped working. The error code indicated…read morethat there was something wrong with the control board. No issues with the technician would did spend a bit of time taking the oven apart. He tested the control board and said it was the issue, collected my service fee, then an hour later sent an estimate for more than the price I paid for the oven two years ago. I can look at the part online and they are wanting to charge double, plus $500 for roughly the same labor that they just spent doing for a $65 service fee. So while they were quick to respond and nice enough... I'm still up a creek with less money and more wasted time.

Antonio and Luis were the two techs who came out to give my AC system a "once over". Boy did they!…read moreLuis was very meticulous in his disassembly, cleaning, inspecting and re-assembling the condenser. Both gentlemen were professional and knew their craft. Luis took a great deal of time to explain their processes. Great value as well. Highly recommend....family business too!

After getting a referral from my friend Wes I contacted and set up a quote with Kats. Giovanni came…read moreright out and was the only one out of the 3 companies that listened to our needs and gave me a quote on what I wanted but also a couple of other options in our price range, the service tech Isai did the installation and was very professional and was able to help me understand our new system and helped set up the cell phone app. All in all a great experience and very happy with the service and experience with Giovanni and his crew.

Still no Call back from…read moreThese scammers. Absolute shysters. DO NOT USE THEM. unless you do not want your heating ac fixed and spend hundreds of dollars for absolutely no resolution. Zero zero Zero stars. AVOID

Absolutely the worst. They Could not figure out the problem on multiple trips. Charged me a…read morelot of money anddddddd Still broken. No problem it's 30 degrees out. Should be cited and closed by the BBB. If you are not able to perform the simplest of jobs and then charge hundreds of dollars for said failure, you should be shuttered !

We have used Fireman Heating and Cooling for years. They are reliable, knowledgeable, responsive…read moreand they price their services fairly. They are a local business and it is a pleasure to support them.

Love this company - reliable, honest, and responsive. Have always been able to get scheduled for…read moretune ups each season and the prices are always fair. Also appreciate that they are honest and don't push to replace all your systems.