Root Busters back out today to install the two toilets ( I bought ) , water lines ,etc. The tech…read morewas friendly and knowledgeable as he ran into an issue with the floor flange being broken. He reviewed the issue and ended up replacing it ( not an easy thing, at least not mine in the cement floor ) . He worked on it diligently to get it correctly attached and then set the toilet. While it took more time than he planned he got both toilets set up and working properly. Great Job !

Had a sporadic leaking sewer line, Rootbusters did camera video and discovered line was sheared…read more Replacement was done and they were able to do a compact dig down so as not to disturb a lot of my lawn. And answered all my questions and explained everything as they were working. Brandon very nice and extremely helpful with all my questions. I will definitely keep them in my contacts. Fast, easy to work with and professional. Quality of work was fabulous, thanks Rootbusters

Recently hired them to swap out my old Sump Pump + resealed the pit lid with silicone caulk as I…read morealso have a Radon Mitigation System. Petr was responsive to my inquiry via Yelp and Jason, the plumber who came out was such a nice guy and he did a great job with swapping out and re-sealing the pit lid. The first sump pump that was installed unfortunately had an issue with the lighted plug but they came back out to replace it so it's all good now. I highly recommend Jason to anyone looking for a plumber - he's really one of the nicest plumbers I've met and he'd clearly and patiently answer any questions you may have. Their quote was also competitive. I'd definitely be calling them in the future for my plumbing needs! P.S. if you're unable to reach them at their phone/office number, try messaging them via Yelp. I didn't really have much luck when calling their number but they're always responsive via Yelp/text and would call you back as well.

Great service with minimal wait time,highly recommended. Had…read more3 separate issues and they took care of everything in one visit.

Federal investigators find trench lacked required cave-in protection that could have prevented…read moreNikodem Zaremba's death Frank McCoy was found guilty by OSHA. He's was on site operating the excavator and fully responsible for apprentice Nikodem Zaremba, a 27-year-old worker that he left seven feet under ground. They were fixing a residential water line damaged during excavation when the trench's walls collapsed, crushing him fatally in December 2022 at a Buffalo Grove work site. Frank McCoy of Chicago was fined only $35,940 for the life of Nikodem Zaremba & he continues to work as a plumber today.

They were an hour late to come for an estimate. Ok. They charged $49 for the estimate. A little…read moreunusual but also OK. I decided to have them do the work and I scheduled a day and time. When they didn't show up, I called them and they forgot about me. No problem! They said they would be at my house in 45 minutes. They never showed up and never called. I never heard from them again. They were quick to take my estimate money but they are unreliable and definitely unprofessional. They have no work ethic and I recommend avoiding them. You won't know if they will show up and I'm sure you won't know what kind of job they will do.

My water heater went out. The company that "diagnosed" the problem charged me $99 and said that…read morethis did not include the cost to replace it. The company then quoted me $2200 as the cost to replace it and reiterated that this did not include the $99 that they already charged me. So yes, had I gone with that company, it would have cost me $2300. Armed with this information, I posted pictures and exactly what the "diagnosis" said and asked for emailed quotes...to be clear I said EMAIL only. I then got no less than 10 phone calls saying "please give us a call so we can talk about your situation. Some called more than once. Lakeland Heating and Cooling (Jason) was nothing like that... $1270 flat rate to replace the water heater. Yes, thats how he replied in his email.. as I requested. He came in.. with the water heater... replaced it... and went on his way. Other companies, that followed directions, also came in higher than $2000. I am EXTREMELY satisfied with Jason and Lakeland! High Quality, Tremendous VALUE

Jason did high quality work at a very competitive price when he did maintenance on my heating unit…read moreand humidifier. Good honest work at a good price. What more could I ask for?

I needed to replace my utility sink in the mud room, which would require new pipes and shut off…read morevalves. I obtained an estimate from Gary after sending some photos of my job, and the final invoice was right in line with that initial estimate. I was able to get the work scheduled in a couple days, and the communication was great. I got text message alerts of arrival time window, and who would be coming. Once the Andrew and Gustavo arrived at my house on the day of the job, they were friendly and went right to work. They wore shoe covers when coming into my house, and they were very knowledgeable and communicated what they needed (like turning on the faucets in my bathrooms when the main water line was shut off). I had bought the utility sink that I wanted to replace my old one with so Andrew and Gustavo figured out the new piping that needed to be put in, and went the extra mile to make sure that the install of the sink was perfect by stabilizing the sink so it wouldn't be so shaky. The entire job took a little under three hours, and I was very pleased with the craftsmanship. All the work was explained to me. They truly live up to their namesake, Plumbing Pros!

Absolute professionals. Job well done. Had an install of a new water heater and some ball valve…read morereplacement. The bill was the exact same as the projected invoice. I appreciate that.

So helpful! AC went out right before 90 degree temps are gonna hit. I called at 830am and Brian was…read morehere by 10am to fix it and gave advice on what to look out for and next steps. Thank you for the awesome and quick service!

They did an excellent job at an amazing price! The owner even followed up to make sure I was…read moresatisfied with their work and to see if I had any questions! Thanks for everything! I'll be referring you to anyone I know who needs HVAC work! You won't be disappointed going with Al's!

Another great experience with Always Ready for my annual furnace check-up. From the scheduling…read more(Paige) to the technician (Rey) I appreciate the professionalism! See you in 6 Months for my AC check-up!

Excellent timing and pricing. Worked with us to help my Mom get her new Ac unit installed. The…read moreemployees were respectful, kind, prompt, and did not rip her off as some companies like to do to the elderly. Thank you for your service and we're hoping to stay with them for a while since she got the yearly service.

Joel was really quick, gave fair pricing, and solved the problem in a few minutes. Garbage disposal…read moreissue. No need to replace. Thanks.

Joel and his team went above and beyond to make sure they helped us fix the gas leak…read more Joel is a man of his word and came through on his promise. Highly recommend them and will call again if we have any issues.

If you want an honest and affordable HVAC specialist search no more...Derrick is your man. He…read morereplaced my water heater and now fixed my A/C. I can't express my thanks enough for his professionalism. While others will take advantage of your situation he won't! CALL TO MAKE AN APPOINTMENT WITH DERRICK! YOU WONT BE DISAPPOINTED!

I had reached out for service help on Yelp and Derrick was the first to reach out. Did not…read moreautomatically throw a price at me, rather asked for pictures and videos and then FaceTimed me to see if we can resolve the matter over the phone. He said "maybe you will end up learning something out of this if we can fix it over FaceTime". That was incredible. However, we were unable to do the fix and he came over the next morning. Right on time, as he promised. He explained to me what all was happening and how we could fix it. Took his time throughout and answered any other questions I had. Derrick is a stand up person, someone who is not trying to rip you off, and I would fully recommend him to anyone looking for service needs on their HVAC. The other comments were dead on with Derrick and I am happy to have a similar experience.

Super satisfied with the work they did. They used shoe covers inside the house. Highly recommend…read morethem

Hired Lacassa plumbing to fix a small leak in the basement. They technician came out and cut out…read morethe pvc and reconnected everything with mission bands, he did not hard pipe everything back together as we discussed. After paying him $1700, my wife took a shower up on the second floor. Water poured all the way down into the basement. The ceiling on the 1st was soaked and pretty much collapsed when I went to cut it out. Michael, the owner showed up and agreed with me that the technician who did the work in the basement did a poor job. Micheal fixed everything in the basement. I cut holes in the 2nd and 1st floor bathroom walls so he had access to the pvc riser pipe. After I repaired all of the drywall and repainted everything, I noticed every time you use the 2nd floor bathroom shower, water drips all the way down to the basement. I have been calling, leaving messages and emailing Lacassa plumbing for 4 months , not once did I get a response. $2500 later, not including my time and material to fix the drywall, I still have a leak. I would definitely not recommend this company. what I have seen , his technicians, as they call themselves, are far from being plumbers. I am not a plumber , but am a union tradesman, I know quality work when I see it, this is not! I did the plumbing for my daughter bath tub, sink and added a slop sink in her laundry room. Not one leak, do not hire this company, poor craftsmanship , poor customer service! Chris, Downers Grove