We had these guys out for a fairly straightforward job by their standards--we needed to hide some…read morewires, tuck away a couple components, and set up the TV sound to come through some additional speakers for added volume. They showed up right on time and got right to work. They did everything quickly and pleasantly and exactly as asked; they even figured out stuff that I wouldn't have been able to explain--even though all the equipment was already here, it wasn't stuff they sold. They upgraded our blown speakers and left everything in perfect shape, nice and clean. We couldn't be happier with the work.

Just an all-around positive experience from start to finish. Excellent communication (which is…read moresomething that has been a struggle working with other companies). Ariez was my main point of contact and he did an amazing job setting up our new 4K short throw projector, organizing all of our surround sound and getting our super fast internet set up throughout the house. Nick, the owner, was great to work with as well. Highly recommend them and will definitely be using them again in the future!

I called H2 asking for help in correcting my home theater setup after moving from an apartment to…read moremy first house. The next day I sent an email through their website asking them for help. No response came over more than a week. Hey, I would have understood if they didn't want to take on my project, but they could have at least called or emailed me back to decline so that I wasn't waiting around hoping. It's hard enough to ask people for help - it makes it harder when the request itself is ignored. Turns out I only needed to upgrade my subwoofer from a 10" to paired 12"s - so H2 lost an easy $3.5k sale and gets a bad review out of it. You should probably expect that they aren't going to respond to you either - who knows where their line is if 3k isn't enough money to matter to them. ¯\_(ツ)_/¯

Responsive. Knowledgeable. Meticulous. Friendly. Fast. Helped us find the right solution to meet…read moreour needs. Then installed it with no fuss.

We had a mysterious problem where our ceiling speakers quit working. Ryan concluded that our…read morereceiver was still set up properly, but that there was no connectivity from the wall jack to the speakers. He recommended a simple, same-day, inexpensive fix where he set up a Sonos wireless soundbar, eliminating the need for the receiver. Communication was great, and the cost was fair.

Ryan from AVI solutions was great - prompt response to my post on Yelp, an extremely reasonable…read morequote, and showing up exactly on time. Had a simple request of terminating 5 network outlets which became a little more complicated because of some 'interesting' choices by the builder. However, Ryan took care of it in the estimated time at the estimated cost, and made sure that the network box looked clean and tidy at the end of it all. Highly recommended!

Greg was super helpful in helping me select the right TV and hardware for my space. The install…read moreguys were very friendly and very skilled in the installation. Gabriella (scheduling) was very responsive. Overall a great experience and would definitely use again!

Greg and his crew and last but not least, Gabby did a fantastic job for me, wiring some network…read moregear. Very responsive and professional. Will definitely use them again for any of my other future needs. I'd highly recommend them.

Jeremy was great to work with. He gave me an onsite review of the work I was looking to get done…read moreand as it would have been difficult and expensive, suggested a few alternatives that would work as well, with less budget. He also whipped out a few Ethernet terminations while he was out. He was quick to respond and actually arrived the same day I gave him a call. If I have further networking work, I'll be reaching out to Jeremy again.

I thought I would never have a wired household -- especially in Marysville, which is, admittedly,…read morequite far from the "tech center" of Seattle. I was pleasantly surprised by Northwest Home Automation! After a simple online quote, I spoke with Jeremy about what I wanted: Cat 6 cable through several plates in my house, right where the existing cable lines were. I had a crawlspace, and he made it look SO easy to install. Never would I have been able to get this done myself; I cannot say enough good things about this company! If you have a house anywhere within the Puget Sound region, please please PLEASE don't hesitate to use this company. Billing was professional, installation was professional... I am extremely impressed. None of that "oh that's too far away" or "oh I don't have time for your relatively small house" that I've gotten from other installers. A class act! Highly recommended!

our Builder referred us to Theater design NW and it was the smartest referral…read more David and Aaron installed the really neatest system upstairs, downstairs and on the Deck. the music never sounded so good. if you are doing high ceilings, this team is the best. the Acoustic's are amazing. they hung televisions in the Den and other rooms and made sure it is a comfortable watch. after a warm afternoon conversation, David and team let us know he does Solar Shades and David and team had all the sun blocking shades in before we moved in. life is good. really the easiest team you could ever work with. this family appreciates them.

I had a very positive experience working with David at Theater Design Northwest! He really knows…read moreaudio and I never felt he was trying to up-sale me. You can tell he has a passion for what he does which made the whole process fun and easy! Thanks David you rock!!

We have worked with Scott on multiple projects, both indoors and outdoors. Pricing is very…read morecompetitive and the quality of his products and installation is exceptional! Most importantly to us is he lives up to his commitments ... shows up on time and completes on time. Highly recommend giving him a call!!

We asked Scott to help address old and weirdly routed coaxial cables for our internet and TV…read moreservice. He showed up on time, investigated, and offered a range of options (including doing nothing) with no effort to sell us anything. As he came to understand our goals, he also offered some ideas we hadn't considered and - in the end - left us with stable and fast hardwired internet, new cabling, and a very modest bill. He was knowledgeable, dependable, and efficient. I would hire him again in a heartbeat.

We are a new customer of NW Security & Sound having recently purchased a new home security package…read more The whole experience has been very positive. Shortly after contacting them, Rick came out to the house, listened to my needs and then came back with a few options. The install team of Joel and Bent arrived as scheduled and did a very professional job on the installation. Given that this was an existing - 20 year plus house, there were the expected wiring challenges. The resulting solution is both slick and comprehensive.

I pretty much give 5 stars in all my reviews but regrettably, a new customer seeking alarm service…read moreshould probably look elsewhere. We were with Northwest Security and Sound for home and small business for quite a few years. The technicians were always polite and friendly (shout out to technician Joel!). Other than billing error where they thought we owed on past bills until I sent proof of payment they were fine. Then a problem developed where the alarm would not set in our small space and NSS could not figure it out. The nature of our business is such that we absolutely cannot go without an alarm set but was told by Rick to just deactivate a zone (which would be great until someone breaks in through a door of that zone). Repeated trip charges for this same, seemingly basic problem prompted me to finally ask via email (can post if necessary) if there would be a charge to come yet again for the same problem and Rick freaked out and sent a certified letter saying they are dropping us? Seriously? That's how you treat a long time customer? And out of spite, I guess, he terminated service at our home as well. All for asking if there would be yet another trip charge for the same problem. Who wouldn't ask that question? They also couldn't figure out the cause of a repeated false alarm on a smoke detector and kept charging us for trip charges, alarm replacements, keypad replacement, and even a whole new panel and still couldn't get it resolved. Very disappointing to be treated this way. So far, so good with another local company.