I love this cleaners/tailor I've brought several dresses here for alterations and they did a…read morewonderful job and quick. Would definitely recommend.

I had an extremely positive experience with this business! I needed a wedding dress cleaned,…read morepressed and steamed before it could be worn, as the person altering it had pricked a finger while pinning it. Polo Tailors and Cleaners did a beautiful job removing the blood stains and steaming out the old seam lines, as well as ironing out wrinkles in the dress. Also, they charged me a reasonable price, less than I was quoted at other reputable spots. As soon as we were home from the Hill Country wedding, I came back to entrust the post-wedding cleaning to Hoa at Polo Tailors and Cleaners. The wedding day had been drizzly, and the hem and train of the dress were muddy. Hoa, who had helped me so well the first time, got out the mud stains. She also declined to charge me extra for the mud stains. I have not yet had a chance to use their services for alterations, but I was able to watch them measure another client who wanted to have a suit taken in. Hoa did an expert job of marking up his suit.

This is THE place I go to get alterations done. I am pretty short, so I need to get a lot of…read moreclothes my altered . The ladies working there always do such a good job! The place is pretty small though. I feel like they charge at a fair rate!

WORST EXPERIENCE EVER. They will leave your clothes smelling horrible and ruin them to the point…read morewhere they themselves are not able to remove the smell and then blame you for not giving them enough time to fix it. They then tell you that other people have the same issue but they were patient enough to wait 3WEEKS to get it done. They will not pay you for the clothes value that they ruined, only the service they charged. After coming here for years and having several issues with them like making holes on some of our items, or even leaving stains on them, they have reached the limit with this. And just FYI they kept my clothes for almost a week to "fix" the issue. After trying to pick them up twice, I decided to just take them as they are and took the money back for the service. But now I need to see to fix the items myself or once again have to buy them. DON'T come here. The owners are rude and will not help when problems like this happen. I laugh about it now, but she went as far as to call me ugly for telling her that this was too much and I find it unfair to not take responsibility for the ruined clothes. Horrible service.

excellent service! Natalie was so helpful with a last minute request and made the whole process…read morevery easy for me. I will be coming back , def recommend to everyone

Memorial Tailors is the real deal. I went here to get my wedding tuxedo tailored and the suit came…read moreout perfect. They will have you try on the suit and start to pin and measure where they see fit and they will also make some recommendations (i.e. tapered pant legs) that you are free to decline. All of the alterations are itemized as well, so it is a very professionally run shop. I received my suit in a few short business days and I was very impressed by the quality of work. While they're definitely not the cheapest, you get what you pay for here.

I had a lot of clothes I needed alterations on before we moved into our new house a year ago. I…read morealways have to have hems and arms shortened in my ordered clothes, so I usually save them up for one trip to the tailors. We moved before I could do that, and my stack just got bigger. The effort of trying on clothes was a little too much for me, and I was delighted to find someone who would come to my house where I have plenty of room to move around and furniture that helps me try on clothes. Manuela came out and measured me for my trove of clothes, took them all off and returned them a week later. She was friendly and busnesslike, accommodating and did a wonderful job. I highly recommend this business and will continue to use them in the future, because I'm sure I'll need more alterations.

What an amazing concept to have this in such a busy city like Houston. I love everything about this…read morebusiness! I appreciated how this is a family business that has branched off into catering to more of what we need in the city. This family business started decades ago and has continued to grow and blossom. They aim to please and are very customer oriented.

Great service and price Work is done timely and with…read morequality I recommend the tailoring services

Good customer service, very nice and helpful. My dress was perfect, fit like a glove after the…read morealterations :-)

I recently took a project to a different alterations place. The guy there made a mess of my…read morerequest. Decided to see if Pham could help. Giong fixed to exactly my specifications. Not only did she "undo" the disaster from the previous place, but also used highest quality (durable) zipper. Very, very happy with the item. It looks great. In fact, already dropped off another item.

Pham Alterations is the best. She took care of all of our wedding attire for my son's wedding,…read moreincluding altering the grooms jacket. I would trust her with any of my fine clothing. Grateful to have her so close.

I had to have an overnight alteration at the last minute on my sport jacket and they did it so fast…read morewith quality work! The cost was less than what I thought it would be for such an order. Friendly service and quickly paid with Venmo.

Over $60 for an unfinished hem? All they did was tack it up in 4 places and sent it home for me to…read moreget a heel stuck in it as I was walking down the aisle at my daughter's wedding. Inexcusable!!!

Spent $325 to alter 6 dresses and 1 skirt to smaller sizes. Expensive but thought it was worth it…read moreto be able to wear some of my favorite pieces again. Unfortunately I had to come back twice as two items were incorrect at time of pick up. One dress failed to be shorten and another was still too big. When I returned a week later to pick up the two dresses, one was cutting into my armpit so tightly and had gaps on the chest. The only way it fit comfortably is if my arms are all the way behind my back. Otherwise it digs so deeply into the armpit that it hurts. I was told that due to how large the dress was originally, there was nothing that could be done about the ill fit in the armpit/chest area and just pull it down more. Gave no solution to fix. As experts in the alteration field, they should be clear on what can and can't be done with certain garments. I obviously would not have paid to alter a garment if I'd known it wouldn't fit properly. Unfortunately it is completely unwearable with the chest gaps and extremely tight armpit. Essentially I threw away $46 on that.

She was no nonsense. I like my cuffs a little higher than most people. She got it right. I went in…read moreWednesday asked if she could have it ready for me Friday. No problem.