David M I had Eliana's come and clean my apartment today They did a great job. Above and beyond what I expected. I absolutely recommend them. They were also right on time and very friendly read more

For the first time in my adult life I have a housekeeper! This is a huge deal for me...little makes me more happy than a clean apartment. I'm a complete neat freak. So when I made the decision to hire a professional, I thought I'd try Eliana's. Now, the best day of my week is Tuesday because I get to come home to a sparkling clean apartment. They also do little things like fold my bathroom towels like you'd find in a hotel and clean the dish I burn incense in. Even when I leave dirty dishes in the sink, they do those too. Thank you Eliana's Cleaning Service for making my life to much easier! read more

Eliana's Cleaning Service came this morning for the first time, and let me just say that my place is unbelievably clean. I was excited to begin with because of all of the great reviews on yelp, but I am sitting here in ecstasy, reveling in all the cleanliness. The crew was on time and not only did what I expected, but also took care of little tiny little details that went well beyond the call of duty. Thank you Eliana's for doing such a wonderful job--I definitely feel I can breath more easily, knowing that my place is in such good hands. Agradeço-vos!! read more

I got a call from Eliana to return my message about arranging a regular cleaning job at my apartment. Unfortunately the call did not go so well -- I was on a bus at the time so the call quality might not have been too clear which isn't a problem in itself. The big problem here was the way she handled it -- I asked her if "we could schedule a cleaning visit next week during the weekday" to which she replies "I think you're crazy!" - she then abruptly hang up the phone. Not the most customer friendly service that's for sure! read more

I really had hoped I would have a spectacular experience given the ratings on Yelp. When I spoke with Eliana, I scheduled a time to have someone come out to clean my apartment. I was in need of a regular cleaning person and had family coming into town the day after I scheduled the first appointment. Despite indicating that I wanted to have the apartment cleaned on the day I scheduled, someone showed up just to give me an estimate. I asked if they could clean while they were there, but they told me they'd have to come back. I got an estimate and was surprised by how much they quoted me. The initial cleaning was twice as much as I thought the highest price would be for a tiny studio, but they indicated it would be a very deep clean and specifically pointed out that they would clean the baseboards, the blinds, under furniture, etc. And, they agreed to come the next day at 9:00 AM so all wasn't totally lost. Unfortunately, the cleaners didn't show up until 10:00 AM. This wasn't a huge deal, but I had wanted to leave early to see my aforementioned family members so I paid them and asked that they close the door when finished. When I came back, I was amazed at how spotless some things were and how others were totally neglected. On the positive side, the floors had been cleaned very well, they did an amazing job on the stove, the sink was spotless, and they even cleaned the inside of the refrigerator! However, I was baffled by some of the things they missed: wiping off the top of the shower where the tile ends and the wall begins, dusting lamps, smudges on mirrors, vacuuming some chairs but not others, and all but one of the blinds had been left untouched. I wouldn't have thought twice about the blinds, but I assumed that was a key reason they were so expensive not to mention they specifically told me they would clean them. All-in-all, it's about the value. Had I paid half of what they charged me, I would have been thrilled with the job that they did. However, at such a premium price, I expected a premium cleaning job. When I texted Eliana to let her know I was disappointed, her response was that the next cleaning would be slightly discounted (about 10%). I would have rather she offered to finish the job or to have done it right the first time. read more

Great people and they do a fantastic job. Reasonable and trustworthy. I have used their cleaning service twice in the past few months and both times they have been professional, thorough, accommodating, and fantastic to work with. I highly recommend their service. read more

Eliana is a miracle worker. We have been using her about once or twice a month and she is amazing, extremely thorough and detail-oriented. I sing her praises every time she pays us a visit. Her rates are beyond reasonable given her skills. Plus she has seriously cut the amount of arguments and squabbles my partner and I have in half. She's top-notch. read more

Fortunately, we have had the pleasure of knowing Eliana and engaging in her services since 2008. She cleans our home twice a month, and we consider her work a necessity, as the day that she comes transforms our home into a clean and totally reorganized environment. She is dedicated, thorough, consistent, trustworthy, and punctual. We highly recommend her! read more

I can't say enough about how fantastic Eliana is. Hiring her is one of the best things I did in 2009. She's thorough, punctual, and pleasant to be around - I love coming home after she's been to my house. She's really flexible - you can provide whatever cleaning products you prefer. So, for example, if you'd like to use green cleaning products, no problem. I have no worries about leaving a key for her if I'm not going to be home, and wouldn't hesitate to recommend her to friends. If I could give her six stars I would. read more

Eliana does a great job. She cleans everything i need. Last time, my stove looked like a new one!

I had no idea how dirty our place was until Eliana started coming over. She makes it a pleasure to walk in the door on tuesday night to an absolutely different house than I walked out of. In short, she's top shelf. Highly recommended. read more

I am a really picky person when it comes to cleaning my house. I have tried several services in San Francisco and was never satisfied. Now finally I have found someone I can trust and that takes care of the little details. Eliana's crew is always on time and does a consistent job. I just need to leave her a note when I need something different/special. And I feel really comfortable to give her feedback and point out areas of improvement. It is a great treat to come home to a really clean house, especially considering the positive contribution to marital harmony : ) Thanks ladies! read more

I will NEVER, EVER let Eliana go! She's great, thorough, reliable and she only charges $75 per session. She even cleans the inside of my fridge and changes the sheets. Love her! read more

We have been using Eliana's Cleaning Service for about 1.5 years. I wrote a 5 star review awhile ago and had to follow it up with another one. The crew is always on time, trustworthy and they do an amazing job. One of the crew members accidentally broke a glass shelf in our bathroom medicine cabinet today. He brought one of the other shelves to a glass store and had a replacement made within 2 hours! I offered to pay for the glass shelf as it could happen to anyone when cleaning but he insisted that they pay for it. I'm consistently so impressed with this cleaning team. They are fantastic! I should note that this was the only time something has been broken while cleaning. read more

I've used Eliana's Cleaning Service a few times now. If you've ever hired a cleaning service before, you know how hard it is to get someone who does a good job. I was really impressed with how clean my apartment looked after Eliana's service came by. I definitely recommend it! read more

My family used Eliana's cleaning service to clean my elderly mother's home for 2 years before she moved to an assisted living facility. The cleaning crews were very patient with my 89-year old mother. They always listened to any instructions (e.g., where NOT to clean) my mother gave, respecting both her privacy and her need for cleaning assistance. I was always so thankful for their flexibility, high levels of customer service and excellent cleaning results. We loved coming back after lunch each time to such a beautifully cleaned home. read more

LOVE LOVE LOVE Eliana! The day she comes is always my favorite day to come home! No matter how much time I put into my house, it is never quite as good as the job she does. She is amazing and so calm and peaceful. I trust her completely and love her so much that everyone I have recommended her to loves her just as much as I do. SHE IS THE BEST!!! read more

Thumbs up for Eliana! Very thorough, reliable, and as another review has said, a real pleasure to work with. Also very flexible!! I fully recommend her. read more

Awesome service.... They worked fast and the house was clean and organized. Price is fair, I got a quote teo weeks ago, and they were able to adjust to my schedule. Loved it! read more

I have been using Eliana's services every other week for a little over a year now. I have a toddler and a large dog, so you can imagine how messy my house gets! Eliana is very thorough and reliable. My house is always immaculate after her visits and if she is sick and unable to clean your house on her regularly scheduled day, she calls to reschedule for a later time to clean. When she went on vacation for a month, she offered to send a substitute while she was away, but I declined because I don't think anyone is as good as her! I find her very trustworthy so I have no reservations about giving her the key to my house so that she can let herself in and out if I am not home. Her cleaning is very consistent too. Her service last week was just as good as the first day she cleaned my house. English is not her first language, however, I do not find it hard to communicate with her. If you are patient and make sure you clearly communicate what you'd like done or if there is a certain way you like things to be done, she is happy to oblige. Her daughter Cinta sometimes comes to help her out. And when you call her business#, you will most likely get Cinta, who speaks fluent English. If I could afford to pay Eliana to come to my house once a week I would. read more