I needed help with deep cleaning the kitchen, pantry and bathroom at my dad's house. He is elderly and doesn't see too well anymore. It has taken a while to get him to agree that he needed help with cleaning around the house. He says the dirt doesn't bother him, but I said I can't keep coming over unless it is clean. Having daughter's company wins! After reaching out to several services, Ana's was the one who got back to me. I had texted what I needed and when, and Debora replied to me their availability and what to expect. Basically, the cleaning crew would come and assess the job and provide an estimate. If the rate was acceptable they would begin cleaning immediately. Maria and Rosa worked for four hours, a total of 8 man hours. I am so grateful at how much they got done, it would have taken me more than two days to do what they did. Maria was the lead of this team. She speaks some Spanish but her first language is Brazilian Portuguese. We were able to communicate pretty well using Google Translate. I am working toward decluttering the rest of the house (a daunting task as dad is a bit of a hoarder) and will be reaching out to Ana's Cleaning Service again in the future. And maybe I can learn a little bit of their language, too! read more

Misleading estimates. Started with $150 and went up to $280. I'm ok with 20% variation. Not 85%

I can be a bit of a packrat and needed not just a cleaning, but also a decluttering. The service sent over 2 young women that lacked English skills, but via smart phone translation software we were able to communicate. I received a time / cost estimate before starting 4hrs and paid via Zelle. They were both pleasant, focused, and respectful during this visit. My request was the cleaning of the Bathroom, Kitchen, Main Living / Dinning Room, Rugs, Windows. plus to help declutter and bring some order to the space. I am Very happy with the results given the time spent, and can easily recommend Ana's. read more

I have been looking for help deep cleaning some parts of my apartment. I reached out for a quote, and got a reply very quickly. They had a time that fit perfectly with my schedule, and on the day, the two cleaners showed up EXACTLY on time. I have several pets, so sanitation and odor control are my priorities. While I asked for a deep clean, I didn't actually need some of the normal parts of that (bathroom, inside fridge, oven), so the ladies put their efforts elsewhere. Oh my gosh, y'all! They were THOROUGH. They vacuumed all crevices of my couch. They cleaned the garbage disposal. One of them went by with a putty knife, and I don't know what she was scraping, but I'm pretty sure it's a good thing it's gone! All totaled, I think they spent nearly 3 hours in my little 1 bedroom apartment. While I can't afford cleaners very often, their prices were very reasonable, and this cleaning was well worth the cost. read more

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We have been using Ana's Cleaning Services for over 3 years now! They're reliable, always on time, communicate well, and their pricing is honestly hard to beat for the level of service you get. Our regular cleanings are always thorough and consistent. Highly recommend to anyone in SF looking for a trustworthy cleaning team! read more

Man, I cannot say enough good about Ana's cleaning service and Max and his assistant who came to help us. It's been a minute since we had given our home a deep clean and we are having visitors this weekend. They went above and beyond and didn't rush the experience. They did everything we had hoped for at a minimum but far exceeded our expectations. I would highly recommend Ana's cleaning services for your cleaning needs! read more

We've been using Ana's for almost six years and are so appreciative of their work! Marcus and Daiane are the team that clean our home and they are reliable, thorough, trustworthy, and so incredibly kind! Highly recommend them if you're looking for someone to help you take care of your home! read more

We asked for a deep clean of our home and unfortunately it was more of a basic dust and mop job. I will say they did a decent job but for only half the house and were very kind people. However there were many many things that were just not worth the time and money. 1. They arrived about 30 minutes late with no warning, I had to reach out and confirm they were still coming. 2. It was very difficult to communicate due to language barrier, but we did our best with google translate. 3. Overall they charge way too much for a half ass job. They quoted us way under what they charged and it took a very long time for her to respond to try and get them to come back and actually finish what we paid them to do. They did come back to try and "finish the job" but I literally had to stand over them and tell them exactly what they missed and they still didn't do a good job so I let them go and requested a partial refund. We still had to go back and wipe things down because they missed major areas and toward the end stopped moving furniture around. If youre thinking of booking honestly youre better off finding another cleaning service, there are plenty if better ones that are more thorough and better priced. read more

Exceptional service. On time and did a great job on my two bedroom apartment. Highly recommend them for anyone in the Bay Area. Prices are also very reasonable for the Bay. Highly recommend. read more

Update: I was contacted by the company who offered to come back, which was super nice. They said they would give feedback to Ingrid and made up for the initial cleaning. I have to say that their follow up and the fact they stood by their work speaks volumes. I would use them again. Ingrid came was nice, but she missed several places and I had to point them out, such as the side of the fridge and the outside of the microwave. Even the places she did clean were not done very well. I literally had to help clean. The job she did was decent but for the price I paid ($220 for about a small 500 square foot basement apt.) She came out on Tuesday, May 28 and saw the place, gave a quote for a same day deep cleaning. All in all though, I didn't feel the job was worth the price. read more

Ana is the best cleaner hands down. Great service for the value and highly recommend.

Very unreliable! Showed up for the initial appointment late, then worked maybe only 20 minutes and all of a sudden had to leave, apparently due to a family emergency! Which was a lie! She was on the phone the whole time and even though I am not of Hispanic background, I do understand the language pretty well. Never heard back from her, she never showed up again like promised! Waste of my money and my time. And I was really excited to meet her. So disappointing! read more

Ana's Cleaners did an amazing job deep cleaning our apartment. I'm embarrassed to say it hasn't looked this clean since we moved in! Their price was fair, their team is kind and dog friendly. We will be using them for regular cleaning services now. read more

The service was very thorough and my home is spotless! Will definitely be using again. It was very easy to coordinate scheduling and they are very responsive. The cleaners were so nice and attentive. read more

tl;dr: Their bid was twice their estimate after showing up, for no reason. I hate to give a bad review but I found Ana on Yelp and this was a bad experience. I got bids for a move-out clean on a 2/1, 1,150 sqft single family home. This was all in my original request. I've attached pictures to clarify the condition; it's nothing abnormal. While a lot of companies bid the job, Ana provides an estimate range, and whoever shows up to do the work bids it on the spot. You can agree to the bid and they will start immediately. Her estimate was in-line with bids from other companies. I went with her because of the Yelp reviews. My place is recently remodeled and lightly lived in, I didn't expect any issues being inside her estimate range. When the two person team showed up, they bid it at double the estimate (and double all of the other bids I had received). I messaged Ana to ask what happened and the response was that there was no miscommunication but the estimate is just an estimate. When I asked why my place (pictures attached) was so much more expensive, I was told a lot of things that don't make sense to me. First, I was told that the estimate is for 1 person for 1-2 hours and they sent 2 people for 3-4 hours. I said I didn't request extra people or hours. Then I was told a move-out cleaning is different than a deep cleaning and they have to do things like clean the refrigerator. But the estimate was for a move-out clean, it says so in the estimate. I spoke to Ana on the phone and she provided a lot more examples of why it would take time, but none clarified the pricing mishap. For example, she explained how refrigerators take a long time to clean, that I have a glass shower door while sometimes other people have a curtain that is thrown out, and I also have a lot of cabinets, some small apartments have none. But I provided the square footage in my request, everyone has a refrigerator, and how can an estimate range not account for people with shower doors and kitchen cabinets? When I pressed her to explain that, she mentioned the pricing is a bit out of her control because the people who show up are independent contractors and set their own price. As best I can tell, that was the explanation. Her estimate is an optimistic guess and the people who show up set their own prices completely independent of any estimate. Maybe I had a super crew show up who do a super job and charge twice as much. My advice would be: I'd be careful about relying on them when you're in a hurry as you won't know the pricing at all until whoever shows up picks a number. You're hiring Ana to vet and coordinate with subcontractors, but she has little control over the bid you get when they show up to do the work. read more

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last cleaning she and co-worker actually vacuumedcobwebs on my ceiling and then this last time they took it upon themselves to clean my stove outside the the It looks so much better now I feel the work ... the workers are but take a little guidance from me when I give it... I'm quite happy with the price and of service read more

she and her crew did a great job. I would hire her again. Her price was reasonable. She got her on time. read more

I hired Ana's Cleaning Services to do a move-out cleaning when my family was vacating a rental. Her team did an excellent job and left everything spotless. Communication was clear and easy, and the service was reasonably priced. Highly recommend. read more

Ingrid and the team at Ana's Cleaning Service did a phenomenal job on my studio apartment. I was overdue for a deep clean and they went above and beyond! They were extremely responsive and thorough. Will definitely be a return customer! read more

Anna and her team are absolutely amazing! they leave my house sparkling clean, are accommodating to my schedule and shift things around. They even take the time to clean inside my couches, microwave and oven. and they do it all so well! amazing cleaners and such nice people, they spend so much time making sure to clean the details read more

Ana's cleaning services did a great job with my apartment. I'd recommend them to others without hesitation.

My 4 bedroom house needed a deep clean and Ana's team did a great job. I reached out on Sunday, and heard back immediately. A few days later the team came out and cleaned everything - the window sills, the oven, and even the fridge. I highly recommend this business, great value, attention to detail, and highly responsive. They even left this cute little flower for us. Thank you so much! :-) read more

Ana's Cleaning Services - Home Cleaning Near Me

I had a last minute need for a deep cleaning of my two bedroom apartment. Contacted Ana's on a Saturday and had an appointment for the very next Monday. Very reasonable pricing and the team had a wonderful attention to detail. Highly recommend read more

Ana's cleaning services are contracted with our leasing office so we did not pick them to clean our bathrooms but they did an amazing job and I would absolutely request their services again! They were very kind and professional and cleaned everything beyond expectactions. read more

Great Service and I would suggest using Ana's Teams for any cleaning issues with you home, apartment or condo. On time, very thorough and very friendly. Best service that I ever had in my 17 Years of living in San Francisco. read more

Team missed many things across the house and left before everything could be cleaned. They seemed very focused on winding down the clock (they had 3hrs) vs actually cleaning. read more

We have a tight, challenging space to clean and the crew handed every nook & cranny, and tackled some tough-to-clean surfaces. We are looking forward to having them as our regular cleaners. read more

I had a team from Ana's clean my place after being out of the country for a long period. They were so professional from minute one, starting with putting covers over their shoes before stepping on my white carpet. (The team from another company and I used to get in arguments over this, because he refused to). They started in cleaning all the kitchen cabinet door faces in a big way, which really impressed me compared to my last company where I'd have to remind the worker to do them. They said it would take 2.5 to 3 hours since it was the first visit, so I went and did some errands after an hour -- that shows how much I trusted them in my home. We communicated well through a translation app as they didn't speak much English. Yesterday, after living in the space a day I realized they had cleaned the hardwood floor under the sofa, had managed to get the stain off the bottom of the ceramic kitchen sink that I never could, had cleaned the grout between the tiles of the tub surround, which hasn't been that clean in years. They cleaned the high trim, near the ceiling in the bedroom, whereas I was only concerned with the floor trim. I feel so happy and comfortable being home again after their cleaning. They are terrific with detail and solid workers. They have all the tools and products needed. I don't have to go over the work they did like I did with my former company, who were always forgetting something or just not careful or thorough. I highly reccomend this company. read more

Requested same day service and Ana's delivered! Marcus and Daiane spent 4 hours cleaning my 3 bed/2 bath furnished rental, leaving it cleaner than when I moved in. I'm so, so pleased with clean it is, just in time to host my family for the holidays! read more

I cannot recommend Ana's Cleaning Services highly enough. We needed last minute move-out deep cleaning. At 11am we got a quote from Ana, at 3:30pm we had cleaners at our doorstep and by 8pm our place was nice and shining! The duo of cleaners that came by were so friendly, professional and efficient and Ana was very responsive via texts throughout. It was very reasonably priced too! read more

Super friendly, quick response time, and fantastic cleaning job! Definitely recommend.

Ana's was great. They were responsive and communicative throughout the whole process. We did the deep clean and our apartment looks great. The only thing we didn't know is that it was only one person, so the cleaning took a little longer than we anticipated but that ultimately didn't matter to us. read more

Second time I have hired Ana's Cleaning Services and my wife and I couldn't be happier. We had the lovely Brazilian couple who were wonderful and did a fantastic job making our house clean. We plan on hiring them to come by on a monthly basis now. read more

I had never used a cleaning service before, but was feeling lazy and stressed about doing a move-out cleaning of my studio apartment on my own. I figured that hiring a cleaning service was worth the reduction in effort and stress. I tried calling another cleaning service for a quote, but got no answer. When I called Ana's Cleaning Services, however, I got an immediate answer and a quote (range) texted to me. I thought that it would be difficult to schedule the cleaning since I called on a Thursday and needed to hand over the keys on Monday morning. They were able to put me in their schedule just a few hours after calling them. The friendly and professional cleaning team arrived promptly, gave me a price within the range that was quoted to me, performed the cleaning in the amount of time they estimated and after they were done, they walked me through to show me what had been done. I was very pleased with their work, would use them again and highly recommend them. read more

I hiured them to do a deep cleaning on my apartment since I am pysically disabled and they did a terrific job! Everything was spic and span and they left everything smelling great! read more

Ana's service was top-notch. We reached out for a quote and Ana's response was fast & she was able to provide various services & pricing. Ana offers deep cleaning and add ons for deep cleaning we were excited about having them focus on - our stove, windows and blinds needed some extra attention. Ana was able to find us someone who came the next day! Our place was cleaned & is spotless! They were in & out in about 2 hours! Thankful for people who can give us our time back read more

First off, Ana is great at communicating via text. It was easy to set up a time and coordinate. I was hesitant at first on the same day free quote scenario, but ultimately realized it is so much better than the other services. Other cleaning services provide a set price, which in turn seems unfair given some apartments are a lot more dirtier than others & not all apartments are the same in size or situation. If you aren't satisfied with their quote, they will happily move on and you don't have to agree to the cleaning. I went with a deep clean- which includes cleaning the inside of the fridge and oven. Overall the apartment was pretty clean. They missed a few spots on the kitchen floor and around the outside of the fridge. The cleaners probably could have used a little more attention to detail, so I had to do a quick wipe through of the missed spots. Two cleaners showed up for a 2 bedroom, 2 bath, with living room & kitchen and completed the cleaning in 2 hours. I left and came back and Ana even texted me as they were wrapping up so I can check the place before they left- really appreciated this! Unfortunately the cleaners initially showed up without masks on. Ana was very receptive of my feedback and immediately spoke with the cleaners about wearing masks. Overall, appreciated the timely cleaning and clear communication. read more

I needed a detailed cleaning after renovation work. It was easy to schedule. Unfortunately, there was a big disconnect on expectations vs. what Ana's team can deliver in terms of cleaning up after a remodel with dust, grout haze, etc. They really only use soap and water, and they work very quickly. What I needed was a crew who could come in and wipe down every surface/cabinet so we could start clean. Instead, one cleaner showed up and hustled through it in 2 hours for ~$220. The cleaner was out the door before I had a chance to do a thorough walk thru. Upon pointing out a few missed areas, they did their best to hastily wipe it down and get out the door to the next job. After expressing my disappointment, the owner reached out to clarify they are not insured to do the type of cleaning I actually needed and offered me a partial refund. They also offered to have someone come back to clean up all of the missed spots in the rest of the house that did not need special attention but definitely were not "deep cleaned" i.e. window sills, baseboards behind a door, etc. I declined since I had already spent the rest of the day cleaning it myself. tl;dr: probably fine for a normal cleaning, though be around to check their work and clarify expectations early/often. Do not use for post-construction deep cleaning. read more

I would highly recommend Ana's cleaning service. It was very easy to communicate via text, the team showed up on time and quoted a very fair price. They worked quickly and left our apartment beautifully clean- our oven has never looked better! Payment was easy and I would definitely ask the same team to come back if / when we wanted another deep clean. read more

We've had Marcus and his wife clean our apartment every 2 weeks since 2019 and they are wonderful! They take care and time to make sure everything is perfect. They quickly adapted to even higher standards during the pandemic and we felt like they valued our safety and we valued theirs. Ana is always quick to confirm any changes we need in the schedule and billing is quick through Venmo. If you're looking for a great service with trustworthy people from top to bottom, Ana's cleaning is the way to go! read more