1. Ana's Cleaning Services

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Ana's Cleaning Services

4.7 (180 reviews)
Open • 8:00 am - 6:00 pm
Updated 2 months ago

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Response time

20 minutes

Response rate

100%

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Services - Ana's Cleaning Services

Deep cleaning

Maid services

Move-in or move-out cleaning

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Recommended Reviews - Ana's Cleaning Services

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I'm pretty sure it's cleaner now than when I moved in.
Rachel B.

I have been looking for help deep cleaning some parts of my apartment. I reached out for a quote, and got a reply very quickly. They had a time that fit perfectly with my schedule, and on the day, the two cleaners showed up EXACTLY on time. I have several pets, so sanitation and odor control are my priorities. While I asked for a deep clean, I didn't actually need some of the normal parts of that (bathroom, inside fridge, oven), so the ladies put their efforts elsewhere. Oh my gosh, y'all! They were THOROUGH. They vacuumed all crevices of my couch. They cleaned the garbage disposal. One of them went by with a putty knife, and I don't know what she was scraping, but I'm pretty sure it's a good thing it's gone! All totaled, I think they spent nearly 3 hours in my little 1 bedroom apartment. While I can't afford cleaners very often, their prices were very reasonable, and this cleaning was well worth the cost.

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Garret R.

tl;dr: Their bid was twice their estimate after showing up, for no reason. I hate to give a bad review but I found Ana on Yelp and this was a bad experience. I got bids for a move-out clean on a 2/1, 1,150 sqft single family home. This was all in my original request. I've attached pictures to clarify the condition; it's nothing abnormal. While a lot of companies bid the job, Ana provides an estimate range, and whoever shows up to do the work bids it on the spot. You can agree to the bid and they will start immediately. Her estimate was in-line with bids from other companies. I went with her because of the Yelp reviews. My place is recently remodeled and lightly lived in, I didn't expect any issues being inside her estimate range. When the two person team showed up, they bid it at double the estimate (and double all of the other bids I had received). I messaged Ana to ask what happened and the response was that there was no miscommunication but the estimate is just an estimate. When I asked why my place (pictures attached) was so much more expensive, I was told a lot of things that don't make sense to me. First, I was told that the estimate is for 1 person for 1-2 hours and they sent 2 people for 3-4 hours. I said I didn't request extra people or hours. Then I was told a move-out cleaning is different than a deep cleaning and they have to do things like clean the refrigerator. But the estimate was for a move-out clean, it says so in the estimate. I spoke to Ana on the phone and she provided a lot more examples of why it would take time, but none clarified the pricing mishap. For example, she explained how refrigerators take a long time to clean, that I have a glass shower door while sometimes other people have a curtain that is thrown out, and I also have a lot of cabinets, some small apartments have none. But I provided the square footage in my request, everyone has a refrigerator, and how can an estimate range not account for people with shower doors and kitchen cabinets? When I pressed her to explain that, she mentioned the pricing is a bit out of her control because the people who show up are independent contractors and set their own price. As best I can tell, that was the explanation. Her estimate is an optimistic guess and the people who show up set their own prices completely independent of any estimate. Maybe I had a super crew show up who do a super job and charge twice as much. My advice would be: I'd be careful about relying on them when you're in a hurry as you won't know the pricing at all until whoever shows up picks a number. You're hiring Ana to vet and coordinate with subcontractors, but she has little control over the bid you get when they show up to do the work.

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3 months ago

The team did an amazing job for deep cleaning. They were thorough and on time. Highly recommend their service.

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Ana Clara F.

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1 year ago

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Ana Clara F.

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2 years ago

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Ana Clara F.

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1 year ago

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Ana Clara F.

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7 months ago

Misleading estimates. Started with $150 and went up to $280. I'm ok with 20% variation. Not 85%

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10 months ago

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Ana Clara F.

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2 years ago

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8 months ago

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Ana Clara F.

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8 months ago

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Ana Clara F.

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8 months ago

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Ana Clara F.

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8 months ago

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Ana Clara F.

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2 years ago

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Ana Clara F.

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Photo of Chris C.
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2 years ago

Ana is the best cleaner hands down. Great service for the value and highly recommend.

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Ana Clara F.

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2 years ago

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Ana Clara F.

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1 year ago

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Ana Clara F.

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4 years ago

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2 years ago

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Ana Clara F.

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5 years ago

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2 years ago

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Photo of Abe E.
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2 years ago

Ana's cleaning services did a great job with my apartment. I'd recommend them to others without hesitation.

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Ana Clara F.

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1 year ago

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3 years ago

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4 years ago

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Ana Clara F.

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2 years ago

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Ana Clara F.

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2 years ago

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Ana Clara F.

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6 years ago

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3 years ago

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Ana Clara F.

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3 years ago

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Ana Clara F.

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2 years ago

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3 years ago

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Ana Clara F.

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2 years ago

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Ana Clara F.

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3 years ago

Super friendly, quick response time, and fantastic cleaning job! Definitely recommend.

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Ana Clara F.

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3 years ago

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2 years ago

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6 years ago

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2 years ago

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Ana Clara F.

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3 years ago

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Ana Clara F.

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2 years ago

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6 years ago

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5 years ago

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Does your service include folding of clean laundry?

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Review Highlights - Ana's Cleaning Services

“Marcus and his wife come to our house every 2 weeks and gets to all of the tasks we put off (we have an 8 month old!).”

Mentioned in 9 reviews

Read more highlights

Andrea's Perfect Cleaning

Andrea's Perfect Cleaning

(79 reviews)

Fast, good value, and got through some real tough grease left in our appliances by the previous…read moreowner.

Really disappointing experience…read more First, it appears this business no longer actually operates in San Francisco and instead refers or sends work to friends/family connected with the business. We used them for house cleaning about 4-5 times. We originally had Wednesdays scheduled, then switched to Mondays. Then, completely out of nowhere, they simply stopped showing up. I texted the person coordinating our cleanings three separate times and received no response. I then contacted another person associated with the business, who replied and said she would follow up with her nephew. After that, nothing. That was by far the most frustrating part: no cancellation, no explanation, no response -- they just ghosted us. It was also disappointing because every time we hire a new cleaner, there is time involved in showing them the house, explaining what needs to be done, and establishing a routine. After doing that with this team, it ended up feeling like a complete waste of our time. We also experienced a change in pricing from what was discussed during the initial walkthrough, which added to the frustration. With young kids, we rely on having dependable help and can't easily absorb a cleaner simply not showing up. I understand if a business can no longer accommodate a client, but sending a simple message is the bare minimum. The lack of communication was extremely unprofessional.

Ana's Cleaning Services - homecleaning - Updated October 2026

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