Staff is always friendly, never had to wait more than 5 minutes. Their family plan provides a good…read morediscount on services, and the doctor is welcoming and kind. Staff seems to enjoy working there, which is a big tell on how well an office is run. Good experiences over the last 6 years of going there, I recommend it.

Great team! Front desk is very friendly and efficient, technical crew is friendly and very…read moreproficient. Thanks gang!

numerous times mine and anther patients records were mixed up and there were billing errors. While…read moretrying to communicate about this, my treatment was discontinued. My last appointment resulted with a torn, bloody mouth and facial bruising.

Everyone at Myser Orthodontics is amazing! Professional and caring!read more

I LOVED this office! Everyone was SO nice with my daughter Margo who is 17 months. She was already…read moregrumpy but everyone was so awesome trying to make her as comfortable as possible. Loved Dr A, and loved Grace! They are the BEST with children! The office is also SO aesthetically pleasing LOVED the pink everything! I 100% will recommend them to everyone I know!

Me and my girls love it here! So much care and attention to detail to put little ones at ease and…read moreenjoy the dentists office

So incredibly impressed with my entire experience today. The check in staff were so friendly and…read moremade me feel welcome from the second I stepped into the door. I was shocked and felt heard when the doctor called me from the waiting room and we just got to talk. She listened. It was amazing. Dr. Corso and Alex were amazing and so caring. I dislike the dentist and haven't been in years but they made me so comfortable and did an amazing job. Ashleah went over costs and explained everything so well. I was so impressed and look forward to switching the entire family here

I've had a great experience with this location ever since my new patient appointment. I think I've…read morehad 3/4 visits and each time, I have genuinely enjoyed the atmosphere, the friendliness of staff and my results. I enjoy the staff I interact with and I have never felt out of the loop with the care I receive. In addition to that, the cost of all of my treatments so far has made my wallet beam with joy lol. Every cleaning I have gotten so far has proven to improve my oral health too! This is my personal experience with this business and I would absolutely recommend them :)

an hour ago NEW…read moreUnfortunately I wasn't able to make my appointment but my experience with the front office staff was enough for me to write this review. Nancy was rude and condescending to me, as I was trying to reschedule my appointment because I am pregnant and couldn't make it she persistently made it difficult to do so and was making personal remarks that were beyond unprofessional. I attempted to call back and voice my concerns and discomfort she immediately started to yell at me and say I was " tongue lashing " at her and as I was letting her know I'd like to speak to her manager she yelled at me and then hung up the phone on me. I've never received such biaed unpleasant service before. I attempted to apologize that she felt that way although she never apologized to me. Very unprofessional behavior.

I had a horrible dental experience elsewhere which began me on a journey for months and several…read moredoctor visits. I had never had any major dental work done before and did not know what to expect. I was referred to Dr. Strubble for his expertise and advance equipment. Dr. Strubble was very kind and professional. He explained everything every step of the way and his staff was just as great. Thank you for your excellent service with a welcomed genuine touch.

Had my first ever root canal on Tuesday, and I was very anxious. The doctor explained everything so…read morewell and was so friendly at the consultation that most of my anxiety was gone when I went to my appointment. Very professional and sweet staff who called the next day to check in. Definitely recommend this office!

WORST experience ever! Dr. Martinez was very nice, but it was the office staff between both the…read moreAledo and Ft Worth office. In February I went to the Aledo office for a root canal on a lower front tooth. Dr Yelton did the root canal (for $1,500 WITH insurance), but the pain and sensitivity never went away. Fast forward to August when I couldn't take the pain anymore. Tried going back to the Aledo office, but every time I called, I was told they could only get me in on 2 different dates, but both at 11am. Thankfully (I thought) the Ft Worth office got me in about a week later. After getting there, they did x- rays, decided I needed a 3D X-ray, and had me sign a consent. No co-pay given. Nothing about money. I assumed it was all covered since it was a tooth that their chain had already worked on. Then the Dr came in, said for some reason that the root canal did not take and recommended a re- treat of the root canal. Then he sent the office staff in. Apparently, I had a $710.80 credit from February THAT I WAS NEVER TOLD ABOUT. So the root canal after the credit taken off would only cost another $670 dollars. Without the credit it would have been $1,381. I cannot afford that. I personally think to pay over $2,000 for 1 tooth is ridiculous. So, I told them at this point I just wanted it pulled. Of course, their office could not do that, so they offered to refer me to an oral surgeon. BUT, since I did not agree to the recommended treatment, the office manager decided they were going to charge me for the consult and the 3D x- ray, therefore talking my credit/ refund down to $367. Again, they NEVER told me about a charge for the visit or the 3D x-ray, they actually made it seem like it would be covered! This place is ridiculous and wants nothing but your money. My regular dentist was even very upset when I called and told them, especially since they didn't even offer me antibiotics. HIGHLY RECOMMEND NEVER USING THIS PRACTICE!!

Absolutely love this place! They are super caring, and listen to everything I have to say. The…read moreoffice experience was above my expectations. The dentist is always concern about my outcomes and makes me feel comfortable and confident in my care. I was going to another local dentist and had the worst experience. Unprofessional staff they had there, this was a relief when I had my first visit at her office here! I will be back

Dr Klassen does not listen to her patients, is not thorough in her examinations, and is…read moredisrespectful. When visiting I understood the stare of my teeth but Dr Klassen gave me hope that we could fix the issues. After the 3rd visit, in the middle of prepping me for yet another root canal, she tells me dentures would probably be my best route. Only after thousands of dollars in did she volunteer this information. I had previously asked her to remove a tooth that cause severe pain and she said she thought she could save that to only be removed a few months later. When I confronted her about this she said she thought she could save it once again. Now I go to get a second opinion about dentures and not only does the denture specialist tell me that in good conscience she cannot remove my teeth for dentures but that a root canal crown that Dr Klassen put in had a huge cavity on it. One of the most recents. I just saw Dr Klassen a month ago and when I asked her about it she says she didn't see it. Not sure how she could miss it since I could see it with the naked eye. On top of this, I am clearly upset and she proceeds to laugh at me crying. Horrible, horrible woman! At least her staff is nice.

My regular dentist, in Granbury, recommended I see an endodontist regarding some resorbtion going…read moreon in a tooth of mine. I was very pleased with Dr. Shin and her staff. Very attentive and did a great job explaining the situation, and, lucky for me... It's a wait and see sort of thing. So based on today's experience with a consultation, 5 stars! I hope it's a long time before I'm back. Bottom line: Take care of your teeth.

This dental office engaged in what I believe to be improper and potentially fraudulent billing…read morepractices. I was overcharged for services, including duplicate charges and services that were also billed multiple times to my insurance provider. After contacting my insurance company directly, they provided a detailed explanation of benefits confirming that my total out-of-pocket responsibility was $722. Despite this, the dental office charged my card $1,419.60 -- nearly double the verified amount owed. Additionally, I scheduled my care with a specific dentist, but for my second visit I was seen by an associate due to the original provider's unavailability. Although this change was not initiated by me, I was assessed a $75 "new doctor" fee. Charging a patient under these circumstances is misleading and raises serious concerns about billing integrity. When I attempted to resolve these discrepancies, I encountered repeated resistance. I was forced to make numerous attempts to obtain a refund, and while a partial refund was eventually issued, the office still owes me over $100 based on the insurance-approved amounts. Rather than addressing the matter in good faith, staff refused to engage in meaningful resolution and instead directed me to "take it up with my insurance," despite the discrepancies originating from their billing. The situation escalated further when the office contacted law enforcement and accused me of harassment simply for persistently requesting to speak with a manager regarding a legitimate financial dispute. Following this, they ceased communication entirely and appear to have blocked my phone number, effectively preventing any further attempt to resolve the issue -- including contact with corporate oversight. Throughout this process, staff provided inconsistent and demonstrably inaccurate information, much of which directly conflicted with documentation from my insurance provider. These actions raise serious concerns regarding compliance with standard billing practices and transparency obligations. Based on my experience, I strongly advise against doing business with this office. Patients should be aware of the risk of being overcharged, improperly billed, and denied appropriate resolution when discrepancies arise.