WORST experience ever! Dr. Martinez was very nice, but it was the office staff between both the Aledo and Ft Worth office. In February I went to the Aledo office for a root canal on a lower front tooth. Dr Yelton did the root canal (for $1,500 WITH insurance), but the pain and sensitivity never went away. Fast forward to August when I couldn't take the pain anymore. Tried going back to the Aledo office, but every time I called, I was told they could only get me in on 2 different dates, but both at 11am. Thankfully (I thought) the Ft Worth office got me in about a week later.
After getting there, they did x- rays, decided I needed a 3D X-ray, and had me sign a consent. No co-pay given. Nothing about money. I assumed it was all covered since it was a tooth that their chain had already worked on. Then the Dr came in, said for some reason that the root canal did not take and recommended a re- treat of the root canal. Then he sent the office staff in.
Apparently, I had a $710.80 credit from February THAT I WAS NEVER TOLD ABOUT. So the root canal after the credit taken off would only cost another $670 dollars. Without the credit it would have been $1,381. I cannot afford that. I personally think to pay over $2,000 for 1 tooth is ridiculous.
So, I told them at this point I just wanted it pulled. Of course, their office could not do that, so they offered to refer me to an oral surgeon. BUT, since I did not agree to the recommended treatment, the office manager decided they were going to charge me for the consult and the 3D x- ray, therefore talking my credit/ refund down to $367. Again, they NEVER told me about a charge for the visit or the 3D x-ray, they actually made it seem like it would be covered!
This place is ridiculous and wants nothing but your money. My regular dentist was even very upset when I called and told them, especially since they didn't even offer me antibiotics.
HIGHLY RECOMMEND NEVER USING THIS PRACTICE!! read more