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    Elevated Motoring

    5.0 (1 review)
    Open • 9:00 am - 6:00 pm

    Services - Elevated Motoring

    Routine automotive maintenance

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    Klingemann Car Care & Tire Pros

    Klingemann Car Care & Tire Pros

    (41 reviews)

    I have been a loyal customer of Klingemann for over 5+years and have referred numerous friends and…read morebusiness clients to the Cedar Park location. Unfortunately, after my most recent experience, I can no longer recommend this location. I brought my 2006 Hummer H2 in for A/C repairs and an oil change. During the visit, I was charged $210 for a basic engine air filter. I questioned the price because it seemed unusually high, but was simply told, "The price is what it is" by Johnathan. To verify the pricing, I had a male friend call the South Austin location with the exact same year, make, and model of my vehicle. They were quoted $139 for the same engine air filter. I also called other automotive shops, and their prices were significantly lower. I contacted the regional manager to ask why there was such a large pricing difference between locations. He reviewed everything and confirmed that I should have been charged $139, not $210. He agreed the Cedar Park location overcharged me and approved to refund the difference. When I mentioned what the regional manager had told me, the technician, Jason, decided to insert himself into the conversation between myself & Johnathan & argued with me in the reception area in front of 3 other male customers saying something about being cheap. while Jason was arguing with me about price I asked Johnathan did you not say the $210 was for a "basic engine air filter" which he would not answer. To make matters worse, after paying for the A/C repair, my vehicle still was not fixed. There is now a loud humming noise, there is little to no airflow on fan speeds 1 and 2, and only limited airflow on speed 3. I now have to take my vehicle back for additional repairs because the original repair was not completed correctly. Since I refuse to go back to this north location I will have to travel an hour away to get my AC fixed. To his credit, the manager who was in lunch while this was happening walked in at the end & we spoke outside. He handled the situation professionally. He refunded the air filter overcharge, reimbursed me for the window switch repair that I chose not to have completed, provided $30 additional compensation for my inconvenience to drive south & sincerely apologized. While I appreciate how the manager resolved the financial issues, the experience at the Cedar Park location was unacceptable. No customer should be spoken to or argued with in front of other customers, especially after a pricing issue that management later confirmed was valid. As someone who supported this business for years and referred many people here, I'm disappointed to say I will not return to the Cedar Park location while that technician Jason is employed there. I sincerely hope management addresses these issues so other customers do not have the same experience.

    Everything went well, this is the only place I would trust to send my wife to. I had a challenging…read morerepair, two other shops wouldn't even consider it. Jason jumped on it and got me fixed and out the door.. his skill and knowledge goes a long way.

    Elevated Motoring - autorepair - Updated October 2026

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