Turlock, CA: Get Air went down, but still kinda good. Instead of having multiple, normal bottles of…read moreSunkist, (for example) they started selling 2-Liters, which hardly anyone buys. But otherwise, it's great.

I took my grands here during toddler time and it was great!!! No worry if bigger older kids…read moredominating jump areas. And my 5 & 3 year olds lived it!

We went here for a birthday party and the staff was so friendly! The party space was so nicely…read moredecorated and perfect for group. We would recommend this for anyone.

We had our daughter's 8th birthday party at SkyZone in Merced and had a wonderful experience. The…read morestaff were knowledgeable, helpful, and very kind from the moment we walked in and until we left. Our hostess, Krystal, was awesome! She made sure we had everything we needed in the party room. She even cut the cake for us. The party room and entire facility was very clean. All the kids, and even some adults, enjoyed jumping and playing arcade games. Not only would we recommend SkyZone for parties, but also for family fun any day they are open.

Gabriel and Christian( food court) are great! Great customer service and very helpful! They deserve…read morea raise

Gabriel had GREAT customer service ! Bounce park is excellent !! We will be back !!!!!!read more

Your kiddo will have fun. It's indoors, two large jumping zones, slides and a zip line. On the…read moreweekend there's the roar of kids running, jumping and yelling everywhere! Parents mill about trying to find a seat on the scattered couches, bench's or massage chairs while keeping an eye out for their kiddos. . There's a snack bar serving dugout quality pizza, nachos, popsicles and drinks. There's also scattered vending machines and several birthday rooms. Place has been recently renovated with added features. While there was plenty of staff on hand, the place was dirty with debris and food containers/ wrappers scattered about and no one was busying the tables. Worse the restroom floors were wet and all the kiddos were in hospital socks - yucky. Asked the babes and she had a GREAT time so we'll be back with sanitizer wipes!

The worker sat on her phone while a little girl was pulling the rope for her and when I asked…read moreanother worker if she's supposed to be on her phone she didn't answer me but said the kids are allowed to pull the rope. She is supposed to be supervising and for the amount of injuries there she should be doing a better job!!

My son was invited for a birthday party…read more Boy oh boy did he have a great time. I loved how easy they made a birthday party look with all the in house business options. Aka Yay! There was something for all age groups. Yes the older kids can get wild but they are kids. There is food and drinks to purchase. Arcade payment was a bit weird and the cotton candy machine was broken. Overall good place for the kids to get energy out.

Consistently every time I come here, customer service always sucks…read more This time around, I went here for a birthday party. I was in the party line and the membership line was empty. There was a staff member standing there for about five minutes in her empty line. Finally, she calls me over and asked if she can help check me in for their party. She checks me in like normal, and as soon as she gives my child, a wristband and socks, she leaves and walks away. I was standing there confused. She didn't tell us which room to go to nor did she say that the check in has been completed. I asked the other cashier to direct me to the correct party and she was able to give me that information. Of course, my kids love jumping, and the mini playground that they have here. On top of trying to make it to a timed party, there is no doubt that finding parking in the parking lot can take about five minutes. The lack of parking is frustrating to say the least. As far as customer service, I'd have to give it a solid two out of five.

The trampoline club is one section of a large athletic club. You need to buy the insurance before…read moreyou go. I was hesitant to do this ahead of time as I didn't want to purchase it and then arrive and find out we couldn't go for some reason. When we got there the WiFi was so bad that we almost left before we were finally able to sign up for the insurance using our phones. The site states they have coaches available but that was not really accurate. The employee there was very nice and fun but was not too knowledgeable about the tricks or equipment available, she did not know how to use the harnesses that were there so we were not able to utilize those at all. There are some small skis, a snowboard, and a skateboard for use on the trampolines which was pretty fun. There are two trampoline rooms, only one was available while we were there which was not a problem as the kids were able to switch off and rear in between turns. This was definitely a highlight of our mammoth vacation, and if we lived in mammoth I'm sure we would be visiting frequently.

This place is so clean. The staff is so friendly. The management is excellent. The general manager…read more She was great and answering all my questions and all my safety concerns. My family truly did have a great time caps off to the staff and management. We're gonna come back at least once a week.

Very disappointing experience at Sky Zone Trampoline Park - Stockton. Since the new management took…read moreover, the customer service has gone downhill. The manager was extremely rude and unprofessional while speaking to us. We already had Sky Zone socks with the official logo, but she insisted we purchase new ones again. When we questioned the policy and asked for her name, she walked away to the office and called security instead of handling the situation respectfully. We felt unwelcome and disrespected. Telling customers "you're more than happy to leave" is not how you treat families who come to enjoy time together. There was no attempt to resolve the issue -- only attitude. Management seriously needs to improve customer service and communication. We won't be returning after this experience.

Arrived with the kids on a sunny afternoon for a birthday party. A new attraction "Tubes…read morePlayground" was advertised on the website for this Sacramento location, but instead there was a sign that read "Coming Soon" so maybe call ahead to confirm attractions. Although the Sky Ride was closed, the kids still had fun jumping and flipping on the Apex trampoline and running through the Warrior course. It was very packed and busy. I felt that this visit wasn't as great at my last; place seemed like it needs a deep clean and better ventilation because of the smell of sweat and chaos. I ordered nachos at the cafe, the nacho cheese sauce they used this time wasn't good so I wouldn't recommend ordering these again. Way too oily and slightly bitter. Even with attractions closed and food not what I expected, we still enjoyed ourselves and will come back when the "Tube Playground" is finally installed. We will skip the food at the cafe and just get refreshments. Hopefully our next visit will be great like previous visits!

I am beyond disgusted with my experience at Urban Air Adventure Park Sacramento…read more My 7 year old son went there to have fun, and instead left scared for his safety. A group of teenage boys approached him, called him "little N" multiple times, and tried to lure him by saying they had candy and telling him to come to them. Let that sink in. A child was racially harassed and made to feel like he was about to be kidnapped inside a place that is supposed to be safe for kids. He ran and told his godmother, who immediately reported it to management. And what did they do? Nothing meaningful. The teens were not removed. They were allowed to stay and continue occupying the same space as the children they just targeted. That is unacceptable. This is bigger than "kids being kids." This is racism and dangerous behavior being ignored. When a business allows that kind of environment to continue, they are part of the problem. My son is biracial but does not appear to be, and he was targeted without hesitation. No child should have to experience that kind of fear just to play. Urban Air failed to protect him. They failed to act. And they failed to create a safe environment. If you are a parent, especially a parent of Black children, you need to seriously consider whether this is a place where your child will actually be safe. Do better.

My daughter had an absolute blast here. She went thru the obstacle course. And did the trampoline…read more The slide into the pit unfortunately was closed because kids were getting stuck on it. She was a little bummed about that. Overall she had a blast in the whole park!!

Right now this location is sitting on a 3.3 average, which is right on the money…read more Pros: - Saturday afternoon at 4 pm and the crowds are not bad at all. - The elevated platform to sit has decent line-of-sight for keeping an eye on your kid. - Decent amount of activities - basketball, slides, balance bar, rope swings into foam pits, dodge ball, small ninja warrior course, and a basic trampoline area. - Staff interactions were friendly, especially at the check-in desk, and we heard them blow the whistle a few times, so at least someone must be paying attention. Cons: - Your olfactory nerves will be overwhelmingly offended immediately upon entering the facility. - As others have said, parking is particularly cramped. - Our friend the security guard has been chilling on his phone the whole time, but I guess someone is here in a shirt that says Security on it. Does that make me feel better or does it do the opposite? At least he isn't being kept busy. For a kids' place, it doesn't seem any more dirty or grimy than Chuck E Cheese. Not a high bar, but I'm not seeing the same Petri dish conditions from other reviews. We did a price comparison between Sky Zone and 3 competitor locations, and they're all pretty similar. Can't comment on party arrangements or prices, just here on an hour and a half ticket. Overall, not as bad as the horror stories I'm reading. -1 star for Maroon 5 playing on the loudspeaker.