Went to take a shower at 5 AM and had no hot water. Checked and found out hot water heater pilot…read morewent out for the first time since I purchased it. When it comes to messing with gas in my home I have a no hands policy. I called Green Tech to schedule an appointment and left a VM around 6:15. At 6:45 I got a call back. The tech was calling me from his mobile while driving into the office. He literally walked me through what I had to do. "Have you ever lit a gas BBQ? Same concept." Did as he instructed and BAM, we are back in business. Green Tech could have come out and charged me an hourly, which I was willing to pay for, but instead taught an old man a new skill. This is not the first time they have walked me through an issue, hence why I call them for anything plumbing related. Can't recommend Green Tech enough.

I can't say enough good things about my experience with Green Tech Plumbing! A can do kind of…read morecompany! I've found it increasingly difficult to find service companies that are knowledgeable in their field, responsive, honest and provide excellent customer service. Not only did Green Tech Plumbing check all these boxes, but they also offer fair pricing. A unicorn of a business. After being overcharged and underwhelmed by our previous plumber, I was on the hunt for a capable plumber to install a whole house water filtration system. From the moment I reached out to Green Tech Plumbing, they were nothing but responsive and helpful. I purchased the filtration system from a vendor, yet Kevin willingly answered all my questions (promptly!) about the system. He even pointed out that one of the options had expensive filters that would need to be changed frequently saving me hundreds of dollars in filters. What a gem! Kevin came out to look at how the system could be installed in our space and talked to me through how the system would work and answered all my questions. He then provided a fair quote. Once our system was delivered, I emailed to set up the installation. His team came out the following week for the installation. The tech Kevin sent was just as helpful! He moved the 100-pound tank from the garage to the basement, which wasn't part of their scope. The tech had to make a run to the hardware store to buy connection pieces that weren't included with system, but he knew exactly what to buy and did so in a timely manner. The install was speedy and flawless. The tech was even willing to stay while I called the vendor's water filtration system customer service expert to walk us through the start up process. On top of this great experience, I wrote a check for the incorrect amount and Kevin responded right away saying he would swing by and drop a check in our mailbox for the overpayment. Unreal! This is how you run a company!

I hired them to do a kitchen faucet and strainer, as well as two master bath faucets. Basi was very…read moreprofessional, and explained the work in Detail. Additionally he found and sealed a gap between the quartz and the top of the sink at no cost. The work was very reasonably priced and a discount was provided. I would rehire and/or recommend them to someone else in the future. They operate on the NorthWest side of Chicago

I contacted J Sewer and Drain Plumbing with a clogged drain issue and they responded within 24…read morehours. Jose M. was on time and was experienced, knowledgeable, and very friendly. He explained his findings clearly in layman's terms, which gave me great confidence in his ability to fix my slow kitchen drain, and he offered helpful recommendations on other plumbing issues as well. He worked carefully and cleaned up thoroughly after the job was done. Jose M. did a great job and I highly recommend him as a drain specialist. I did find that J Sewer and Drain to be overpriced for the job that was done. However, they do offer a 10% senior discount which helped reduce the cost.

Nothing makes me happier than seeing people become true experts at what they do…read more This company specializes in water heaters, and it shows. A few years ago, when ours unexpectedly went out, they were like a SWAT team. They arrived quickly, cleaned everything up, and had a new water heater installed in no time. This morning, I took a very cold shower, which was not how I wanted to start my day. We discovered the pilot light had gone out. My husband tried resetting it without success, so he called them. They asked him to send a few pictures, immediately diagnosed the issue, and texted him a short video showing exactly how to reset it. A few minutes later, we had hot water again. That's what great companies do. They're prepared, they know their craft inside and out, and they make solving problems look easy. If you need a water heater, I honestly wouldn't call anyone else. Thank you for always being there when we need you.

During the Fourth of July weekend, the couple residing in my rental unit departed for a vacation,…read moregranting me permission to enter their home for preventive maintenance. Upon inspection, I discovered that the water heater was not functioning, as there was no hot water available in the unit. To address this issue, I contacted the RHEEM customer service number displayed on the water heater. A technician promptly returned my call and attempted to guide me through various troubleshooting steps to reignite the unit; however, these efforts proved unsuccessful. The technician ultimately suggested that a specific component had likely malfunctioned and provided me with a list of certified Rheem technicians in the Chicago area. Unfortunately, the Rheem technician I reached out to from that list did not respond to my inquiries. I have had great luck with businesses on Yelp that received a large number of favorable reviews over a long period of time. For that reason, I decided to contact Fast Plumbing 247. I was fortunate to speak with a plumber named Mac, who returned my call within a matter of minutes. He requested that I send him photographs of the water heater's model number and the unit itself. After reviewing the images, Matt promptly called me back and provided clear, step-by-step instructions on how to restore the water heater to working order. Remarkably, his guidance proved effective, and I was able to resolve the issue. Once again, the unit has hot water. What truly stood out during my interaction with Mac was not only his willingness to share his technical knowledge but also his remarkable patience. I struggle with even simple tasks of this nature, and Mac's calm demeanor made the process significantly easier. He meticulously explained how to remove the guard to access the pilot light window, advised me on the best positioning to view this awkwardly placed window, and guided me through the steps to relight the pilot light and restore the water heater's functionality. Thanks to Matt's expertise, I am able to enjoy the holiday weekend without further complications. Based on this experience with Mac, it is evident that the plumbers at Fast Plumbing 247 are not only responsive and technically skilled but also honest in their dealings. I fully intend to rely on their services for any future plumbing needs and wholeheartedly recommend this company to others.

We had an urgent plumbing issue affecting two units in one of our apartment buildings, and Rocket…read morePlumbing was amazing from start to finish. They arranged a same-day inspection and moved appointments around to complete the repair the very next day. Kurt and Antonio were professional, knowledgeable and thorough. They clearly explained the problem, completed the work efficiently and restored proper drainage to both units. Vickie and the office team were also extremely helpful and responsive throughout the entire process. We own and manage multiple properties, and after this experience, we will gladly use Rocket Plumbing again and add them to our preferred vendor list. Highly recommended!

I just had Nick come out to troubleshoot a water heater repair caused by a leak from a saddle valve…read moreabove my furnace heading to my furnace humidifier causing the pilot light to go out to to the pooling water and moisture at the base of the unit. The service team was able to fit me in same day by putting me on standby. Nick was able to diagnose, stop the leak, inspect that the leak had done no further damage, and ultimately get the water heater working within 5 minutes of his arrival. Better yet, he said it was a simple fix and did not charge me, but just asked that I keep them at the top of my list for my next job! Very friendly and presentable all the way. He also assessed my heater and said I probably had about another two years to go before needing to replace, and gave me a written quote for a new water heater and to replace the saddle valve with an angle stop. The angle stop cost was a bit high, but the water heater replacement was very reasonable (just being fair). I am definitely going to reach out to them for my next plumbing job.

So I will be upfront: yeah, they're expensive - the sticker shock was definitely real…read more HOWEVER... I felt very well taken care of through the entire process and would like to shout out Danny who was here for over eight hours troubleshooting and solving the issues with my toilet and sink (services I had done include repairing a completely destroyed collar under my toilet, resealing the toilet, installing a new disposal, installing a new faucet and grit trap, and redoing the plumbing joints for both the toilet and the sink.) The price also includes a warranty in case something breaks again, which offers peace of mind, and the company was diligent with working things out with my building to get me scheduled. So at the end of the day, I do think I paid a premium price but I got the quality of service and peace of mind to match, rather than gambling on a cheaper service (again, I keep thinking about how it was an 8 plus hour job and Danny was working the entire time beyond quick breaks to move his vehicle/retrieve tools). I'm satisfied with the quality of work I received and am happy with my refreshed sink and now functioning toilet.

Booked a three hour window to get a kitchen sink installed. They were late by over an hour, and…read moreonly came out to give a quote. The plumber asked if I had the old sink to see how that was installed, after much huffing and puffing about how complex this was. It's a sink for goodness sake that just needs to be connected. He gave me a quote that was three times what I expected, and wouldn't tell me how many hours at what rate that was based on. "We don't have hourly rates, we quote per job. This had to be the strangest interaction with any service provider I've had. Didn't seem to know what he was doing and then provided a ridiculous quote with no explanation. Or they just try to take advantage of people who don't have any sense of what's involved and how long it should take.

Made himself available on the weekend, sorted out the problem, reasonable charge. Easy to work…read morewith. What's not to like? Highly recommend.

I had Andres swap a float switch in an ejector pit. He showed up within a few hours with the part…read moreand swapped it within an hour. He also charged me a really good price. Super nice guy, and gets the job done. Highly highly recommend.

The team came out in a matter of days to install a new spigot (so, not an emergency). They faced…read moresome complications with the install but didn't charge us extra and stood by their estimate. Really pleased with the work and the professionalism of the team and office support staff.

It's been a while (2022), but they came out to look at a leak with one of our water heaters. They…read morefound multiple issues and said the equipment was too old and they needed to replace both of them. They quoted us $5k and some additional cost to check the HVAC while they were there. The HVAC check seemed like everything was fine, but they used it as a sales op to try and sell me new furnace and humidifier, which was working fine at the time (and continues to function 4 years later). Thankfully their 1-year VIP service was the most valuable part of it, because one of the joins for the new water heaters started leaking again almost 12 months later. However, when they came out, they couldn't get the water main to close in our unit, so they quoted me to replace it as an additional cost instead. We said no, and gradually loosened the water main valve to the point where we could get it to close. We believe it was debris from the water main for the building being shut off multiple times for other work recently. Once we resolved that issue, we were able to get them to actually repair their failing original work at no cost. Not sure I would recommend.

Service was great, but the attitude was not and taking advantage of the customer came first before…read morehelping the customer solve a problem. As soon as Matthew came in the door, he asked for money. Who does that? Than, he gave a quote of $450, in which $150 that we prepaid was going to be used for the $450. When the job finished, he asked for $625 + $150 = $775 which is ridiculous. Then he played the part of the victim by saying "don't play any games with me" The guy is very narcissist.

I have used PR plumbing twice in a year now. Once for a clogged pipe ridding, and then a new water…read moreheater install. Matt does nice work at a reasonable price. Does not try to upsell you. Honest local plumber. Avoid the big guys that advertise on TV. Great local company.

Sam communicated well, timely, and quoted reasonably. I appreciated that he took the time to…read moreexplain the complexities of the work needed. Very professional and I highly recommend.

Sam was responsive and very easy to work with. Fair pricing and he was quick and efficient in…read moreresolving our tub faucet problem.

Updating my review because I had another great experience with Pat! This time it was a leaking…read morefaucet on a Sunday night. I messaged and got a quick response asking me to give him a call. Within a minute, he walked me through the fix over the phone--problem solved. I'm so appreciative that he consistently puts customer service first and takes the time to help without immediately jumping to a service call. Truly above and beyond! Original review: I messaged Drain-EEZ Plumbing about my broken disposal on a Sunday morning, hoping they could provide a quote for the fix. Instead, I got a prompt reply from Pat offering to first try to help me over the phone. I gave him a call and he walked me through what he correctly expected to be a quick fix I could do on my own. He saved me the cost of a visit and taught me a new skill - can't thank him enough for the great customer service!

Sent a Yelp inquiry late on a Saturday, and Pat replied almost immediately. We spoke and he…read moreoffered impartial advice over the phone with a balanced and pragmatic view. He actually advised I don't take any action on my repair and talked me through how I could check it myself. Very impressed!