I needed a pre-Passover spring deep clean, and needed it on a specific day. They were easy to schedule, did a walk-through beforehand with me, arrived promptly on the day specified, and were easy to work and communicate with. Having had some disappointments in the past with other cleaners, I'm happy to report that Elena's are thorough and efficient. Highly recommend them! read more

Elena's cleaning service was amazing. I placed a project/service request on Yelp at an odd hour in the morning for a rather quickly turn around (same day)... The cleaning crew was not only readily available, they far exceeded my expectation. My apartment wasn't too dirty, but I'm not the best at dusting those hard to reach places, or cleaning the walls/baseboards often. Elena made my lived in apartment look brand new. I was thoroughly impressed. You definitely get what you pay for. This won't be the last time I hire for a cleaning. read more

I've been using Elena Cleaning Services for two years now and I couldn't be happier. They do such a great job and easy to book. read more

Several of our neighbors turned us on to Elena. Two of our immediate neighbors use her on a monthly or biweekly basis. We decided that it would be good for our healty (and new marriage) to have someone come in once monthly and clean the house. We (mostly me) can keep the house fairly clean most of the time, but it really is great to have someone come in and do all the real deep cleaning. Elena and her colleague clean for about 3 hours once a month. They have been her twice now. The price is very reasonable. The house is spotless when they are done. Both bathrooms are cleaned from bottom to top. The upstairs and stairs (which I refuse to do anyway) are vacuumed. The hardwood cleaned. Everything dusted. The stove top immaculately cleaned. The house smells so fresh and clean like bleach when we come home. Elena and her team are very trustworthy. We are rarely around when they are home and we trust them. I would highly recommend them to anyone. They do many houses in the Rockridge area, but likely cover the Richmond, Berkeley, Emeryville areas as well. read more

Outstanding! Friendly, thorough, flexible. Focused on what we needed and delivered. Very nice to work with.

I don't recommend her. She came late without any notice. Please be careful when you get estimate. You need to negotiate with her. Otherwise, she will rip you off!! read more

We have been extremely pleased with Elena and her crew! We've hired them to come every other week to do the kitchen, bathrooms, dusting, and general upkeep of common areas. Their punctuality and efficiency is admirable: this is a licensed and bonded business and they take their work seriously. read more

Every other Thursday I walk into my house and look around, amazed at the attention that ECS puts into my home. This week, they cleaned my fridge (and it was a MESS) and folded and put away all of my children's too-small clothes that I was storing on the changing table (which unfortunately added to my work, since I had to take them all out again and get rid of them, but it's the thought that counts). They use Method cleaners, I believe, and put away things very neatly. Even on days when I don't have time to tidy up first, it's impeccable when I return. The only thing that makes it hard is that they don't know where to put kitchen stuff, so it's hard to find items sometimes. (two placemats disappeared completely after a cleaning and have never been located). Finally, their rates are more than reasonable. Thank you, Elena, for making my house livable again! read more

I work from home plus I have cats (+ a guy who is a lovable slob) so my house gets pretty wrecked. I had Elena (and crew) come by for a deep clean and they did a great job. The ladies really worked to get things in shape. (My floors got scrubbed, the bathrooms were sparkly, and the dustballs vanished from the hard to reach corners.) I was so pleased that I had her come twice a month, and now, because I'm addicted, she comes every Tuesday. It's the best day of the week! read more

I found Elena on yelp and she's now cleaned our condo twice. Like the previous reviewer, my boyfriend and I thought it would be wise for us to have someone come once a month to do the heavier cleaning (bathroom, floors, windows) that we never seem to make the time to do. Elena and her daughter do great work -- the place is spotless when I get home. Even though I tell her to do just the bathroom, floors, and windows, she's incredibly efficient with her time and pretty much cleans the whole place from top to bottom in under three hours. Beyond being totally thorough, she is also very trustworthy and her rates are quite reasonable, especially given that she brings her own supplies. I admit that psychologically it's a little tough for me to have someone else clean up after us, but in these tough economic times, I remind myself that there are a lot of people out there who need work and they shouldn't be punished by my white guilt. Besides, the smell of a clean house usually calms my tortured psyche pretty quickly. read more

I called on a Friday morning and they came to my place that night to do an estimate. They wanted to wait 5 days to do the cleaning, but I already had a carpet cleaner scheduled, so eventually they agreed to do it on Monday. They said $100 to deep clean my 2 bedroom, 1 bath apartment (roughly 1100 sq ft), which I thought was incredibly reasonable considering it had been a year since our place experienced that level of cleaning. Elena and her daughter Lisa took 4 hours to clean my place (they initially thought it would only take 3) and still charged me the same amount they quoted. They only missed one thing I requested but I think they may have tried and didn't have the right tools. I tried to clean it afterwards (black marks on window sills) and hot water with soap didn't work. My mom suggested a magic eraser and that did the trick in just a minute worth of rubbing. I left them alone in my house even though I had just met them (I know, kind of dumb but sometimes you just meet people that seem trustworthy). Looking through my things afterwards left me completely satisfied. They also did plenty of things I didn't ask them to do, such as clean out my nasty microwave. They only complaint I had was when I asked them what their once a month charge would be and they quoted me $100 again. I definitely can't pay $100 a month for cleaning, but I thought if they came on a monthly basis it would be less than a deep spring cleaning. I would be curious if others are paying this and if it's for a house or an apartment? I will probably only use them when I feel the need for a deep clean at that price. read more

Elena and her daughter did a wonderful job the first time they came. My husband and I were amazed. Had them come for several months. Elena only came the very first time and the work started to go downhill. Still great to have a clean home (better than I've been able to do) but they were not as great as the first time they came and got progressively less detailed. read more

Great job, reliable, honest... Not easy work, but they are very thorough. Yes, variable efforts... But overall highest quality I have experienced. My wife loves that they do laundry and dishes! read more

All I have to say is WOW! I needed to get my house cleaned because I was moving out. Let's just say it was a HUGE mess. I had not cleaned or vacuumed the carpet since I moved in over a year ago, and I'm guy. I mean seriously, it was NASTY. I called some other service and they quoted me lik 160 bucks or more for my one bedroom duplex. I saw the reviews on yelp for this place so I called up Elena. Some guy answers the phone, and Im getting a little skeptical. I think it was her son, but he was professional. He asks me where the house was, how big, all the specs. He then sets up an appointment for the next day, and they came when I needed them (after work)! Two women showed up, and quoted me a 100 bucks! Im thinking thats a steal compared to the other cleaning place, and I know when they would have actually seen my pig sty of a home they wouldve charged me more. So I set it up to get my house cleaned. They came in at 8 am, and were done a little before 12, just the amount of time they told me it would take. I was amazed at the AMAZING job they had done. My house was spotless. My landlord even thanked me for leaving the house SO CLEAN. Elena's cleaning service is great. And Im thinking about getting them to come to my new house too! They also said it would be a lot less money because the house would have furniture in it. So go ahead and call them!!! read more

So far Elena's housecleaning has been great. She is trustworthy, efficient and punctual. She comes every two weeks and does a great job.

Elena is wonderful! I found her cleaning services through yelp, and have become a regular. She and her daughter do an amazing job at a very reasonable price. They are trustable, dependable, committed and friendly. You can tell they actually enjoy cleaning, which makes for someone dedicated to their craft. We are so happy with our home every time they come by. We have recommended them to all our friends in need and they have consistently done a great job. Thumbs up! read more

All I can say is WOW! I found Elena's Cleaning Service through Yelp and read the great reviews about her work. I invited her to take a look at my home and provide an estimate. After sitting down with her and her very professional and nice daughter, Lisette, I had a good feeling I found the right team. We scheduled an appointment for a deep cleaning and she was there right on time, despite the rainy weather. She and her team member got started right away and didn't stop once for a period of five hours before my home was spic and span. I swear I have never seen my home in such immaculate shape and places cleaned that I would have never considered. I couldn't help but pay her above our agreed price and I have hired her to be our regular housecleaning service. Thorough, professional, respectful, and friendly, you will be glad you called Elena for your cleaning needs. read more

Overall they were ok. They cleaned the house fairly well and seemed trustworthy, especially the couple of times when Elena came. Unfortunately, the cleaners were sometimes late without notice and the cleaning was uneven. The worst part was that they damaged surfaces on several occasions. I think the staff needs more training in caring for different surfaces and they need to improve their customer service. read more

elena cleaning service cleaned my house today. they did a miraculous job and i cannot give them enough kudos for taking on my really messy home. i am so grateful to them for getting my house in order and i will be calling them back for regular cleaning. they are sweet, honest, very capable; they laugh easily and they are EFFICIENT beyond the imagination. i don't like products with odors and they accommodated me by using scent-free products. thank you!! read more

We have been using Elena for over a year and referred her to our neighbors with good results. She does a great job, shows up on time, and is worth every penny. We have had other house cleaners before and stopped using them because the quality dropped off after a few months. Not so with Elena, she always does great work. I wish we could afford her every week because our house looks so muchbetter after her visits. read more

Found Elena on Yelp and was impressed by her reviews. In dire need of a "big" clean before a holiday/family dinner. She and Lisette came on very short notice and I don't think my bathrooms have EVER been this clean! (Kind of demoralizing because I thought I was cleaning things...) Elena and Lisette came just when they said they would, did exactly what I asked them to do, and put up with my two dogs wandering in and out the whole time they were here. Things look great. One less worry before the family gathering! This could become habit forming... read more

We are overjoyed we found Elena and her daughters to clean our house. We can't say enough good things about them. They are amazing and work so hard to make our house spotless. We found them last September when we needed a deep cleaning before hosting family for our wedding week. They were on time and brought their own supplies. Before they came, the house was a pre-wedding disaster. Four hours later they left the house shining and beautiful. We now have Elena and her daughters clean our house twice a month. We very highly recommend them. read more

Elena is amazing. She has been cleaning for me for about a year now - twice a month. She is more than reasonable and is very reliable. My house is spotless and smells wonderful after she cleans. I have a baby so there is a lot to clean up! read more

Today, I came back to the house and noticed a very distinct smell of SUPER-CLEAN! I mean, our house was normally clean, but this stood out like nothing I have seen or smelt before. Elena and Angelica came today for a deep clean of our place. We were very satisfied with their work and highly recommend them to anyone needing a deep cleaning. I will update the review with new experiences, as we work with them in keeping our place pristine. read more

I have gone thru 3 other house cleaners and I've found they tend to slack off after awhile. Not Elena and her daughter. They've been cleaning my house now for over a year and they are the best I've ever found! I'm a single mom with 2 kids and a demanding job. Our place can become a disaster but they make it clean, beautiful and organized. They make it a place I want to be. read more

I called Elena based on yelp reviews. My wife and I purchased a house and wanted to have it properly cleaned before we moved in. I called her about 2 weeks prior to the move and was quoted $50.00 an hour for an estimate of 3-4 hours for a 3 bdrm 2bth house 1500 sq ft. I got a call the morning of to confirm and Elena and her daughter showed up right on time and brought all of their own supplies with them. They finished in 3.5 hours and did a great and thorough job, I will most definitely have them come back and clean again once we are settled,. read more

Requested a deep cleaning. Work was ok but not super thorough despite specific instructions. Disappointing.

Elena's cleaning service did a fabulous job under very special circumstances. I was having an apartment cleaned for someone else, and I was unaware that the electricity in the apartment was off. Despite this, Elean's daughter and her team went in and did everything in the dark (without being able to plug in such key appliances such as a vaccumm), including sweeping/cleaning out the fireplace, and scrubbing down the bathroom (which doesn't have any windows, and subsequently, no light). The place ended up looking fabulous and definitely ready for the tenants to move in. I would recommend her to anyone. read more

In the nearly four years that Elena and her team have been coming to clean our place, they have only had to re-schedule twice and have kept the standard of their service top notch. I'm so thankful to have found them and now they feel like part of our extended community. I recommend them to all of our local friends. Go, Elena! read more

My niece referred Elena to me 6 years ago and she's still cleaning my house (and hers) regularly.I give her 5 stars for her outstanding work performance, reliability, trustworthiness, honesty and dependability. Her rate is reasonable. I highly recommend her. read more

Elena has come to my place several times now and I am really pleased with her work. She leaves my place spotless. Several of my friends have asked for her number. :-) read more

Based on the positive reviews on yelp, I contacted Elena to clean my house. She and her daughter have been cleaning my house every 2 weeks for 2+ months now. I am happy to report that they are GREAT. They are very hard working and polite. Even though the service does not include cleaning the exterior. I noticed in the few minutes while waiting for me to write the check, Elena will be continuing cleaning my porch, exterior windows ... etc. She is got great work ethics and I recommend her highly. read more

Started out strong...but each time they come now they do less and less. Have tried to give them feedback about needing them to be more conscientious...it hasn't changed anything. I am actively looking to replace them....they just don't do good work. read more