They showed up to my house - I have 2 bathrooms, 1 1 living room to vacuum only, 1 kitchen to mop only. I was quote $175-225 on yelp and she shows up and did what the same yelp scammer did and doubled it. I am not asking for any trash to be thrown away, 0 reorganization. Just mopping and wiping counters and tables. Bathroom - same floor and counters. I am so tired of these yelp scam illegitimate cleaning companies. 2nd time a cleaner in Novato did this to me and this time I had to ask them to leave. Good thing I have ring cam at front of my house to catch all this. She tried to go back on her word after she saw we caught her scamming. read more

Maria did a fantastic job! They did a thorough cleaning of my townhouse. Everything was clean, just as promised. I will definitely use their services again! read more

Best cleaning service I have ever had at my place. They went above and beyond for a deep cleaning of my apartment. Very well priced and quick service as well! Will definitely hire them again! read more

Maria did a great job cleaning our condo in preparation for putting it on the market. The place was a little dusty due to all the moving we did. She consolidated anything we left and all I had to do was bag it and toss it. Kitchen and bathroom were spotless. Thank you so much read more

We hired them for a move out clean. She did a great job, is extremely responsive , and friendly! The pricing is extremely reasonable and we would hire them again!! read more

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Wonderful job with great eye for detail. Fast and attentive. Good value too! Did a move out clean. Offered to send me photos when done which I appreciated. read more

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Unfortunately we had a bad experience with this business after going with it because of the positive yelp reviews. Maybe they were having a bad day, but the lack of customer service from this business was disappointing. Bad communication and attention to detail, buyer beware. We should have known something was up when she quoted us much higher in person than online read more

Wow! Maria was amazing. So fast to respond, scheduled me with short notice. And when she got there she jumped right in and worked very quickly and efficiently. My place has never looked so sparkling clean! So much better than all the other cleaners I have tried. She has earned my business for life! Thank you! read more

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Overall: booking was a breeze, payment was a breeze, price was reasonable and service was top notch! Maria got back to me right away after I submitted a request for quote from multiple businesses using the Yelp app. She was the first to respond. I sent to request for quote at 3:25pm and she responded at 3:27pm with a quote. I asked her what time she could arrive and she said 9am the following day (Sunday). That's less than 24 hours which was a great scheduling time since it was the weekend and the business was supposed to be closed. I was so grateful! Maria showed up early and was patient as we got her parking situated. When she arrived she got right to work in the bathroom area first. We got our baby ready and left within the first ten minutes. She accepts Zelle and Venmo so payment and tip were easy. Maria was very easygoing and polite. We left and two hours later she was finished and sent us a text. When we arrived she had left. It was so nice to come home to a clean house! She went the extra mile and everything smelled and looked great. We can't thank her enough. read more

Great cleaning service at a comeptitive rate. I had been away for a while and needed cleaning done. They were able to schedule and clean within 48 hours. There was a slight time adjustment as some of the other posters mentioned. But otherwise no issues. read more

By far the worst service I've ever used. BY FAR Windows sill was still 100% dusty, windows not cleaned at all, floors were sticky-actually worse then before she came.. obviously did not clean multiple windows, over knobs sticky, she said i should throw them away. the worst service ever EVER, EVER I asked her to come back or return half of the payment i sent her before i could see the service since I was out of town, she said NO WAY. I let her know I would give her a terrible review and she said THAT'S OK I ALREADY HAVE PLENTY OF CLIENTS WORST CLEANING JOB EVER, i SPENT AN HOUR CLEANING THE WINDOWS AFTER she refused to come back 1. unprofessional 2. waste of money read more

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Responsive and did a good job. Always contacted me quickly. Followed instructions and was flexible with timing.

Reliable and good value--on Time! Both ladies were thorough and did the job as requested. Thank you. read more

I reached out for pricing. She initially said $320 for my home. I let her know I received a quote for $175 from another company and have booked them, however if not up to standards, would be in contact. She said she could do for $250 ... after thinking about it, I decided $250 isn't bad and reached out to her. She said $320. I sent her pic of our convo showing that she quoted $250. She said it was just for yesterday. That's pretty unprofessional to give a price and go back on it. read more

Kataleyas House Cleaning - Message convo - Home Cleaning Near Me - Richmond, California

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Amazing at detailed and deep cleaning hard to reach areas. Also very quick and responsive communication. Able to come on short notice which was a priority for me. I would recommend them! read more

I had to move out from my old apartment because of my personal business Since I was in such a rush I had to choose whichever company that would reach out to me first and I am so glad that I chose Kataleyas House Cleaning! They offered me great value which was affordable price and amazing service. I very much recommend this place! read more

She arrives on time, very reliable. She does a great job and cleans all the corners. She is easy to be around.

We texted Kataleyas House Cleaning at about 7am and she was at our place at 9:30am. What an amazing response time! She did a great job doing a deep clean on our place. She sent photos of her work via text. And we paid via Venmo. Overall, a great experience. We will definitely use Kataleyas House Cleaning again. Maria does good work, is responsive, and allows electronic payment - what more could you ask for. read more

Great experience with Ruth. She was very patient & polite. We needed both our full bathrooms deep cleaned & she arrived on time. Was very thorough. Left the bathrooms looking like new. Such a huge help since having mobility issues makes it hard for me to deep clean. Will definitely call this company again! read more

The ladies were prompt and did an excellent job for my move out clean. They fast and the price I was quoted was very affordable. I would definitely use again. read more

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I reached out to Kataleyas the day before I needed a cleaning and they showed up on time and did a outstanding job! Maria was very friendly and took care of everything. Will definitely hire again. read more

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They responded quickly and had the best price. I specifically told her that I needed a "deep cleaning" and understood that the cost would be more. I was quoted $40 extra for a deep cleaning'. I booked a deep cleaning and the woman showed up on time, but she was alone (?). She continually worked but she did not 'deep clean'. I called the company afterwards and asked what a deep clean was. She could not answer me back with any specific information. Then she told me I didn't ask for a deep cleaning. But she charged an extra $40 for it. I won't be calling them again. read more

Great service overall - the place was left spotless. Additionally, she consolidated all of the items that I hadn't thrown out yet so they would be easy to bag and get rid of. read more

I found Kataleyas on Yelp. I sent them a message they response right away with the price. We booked house cleaning thru the Yelp message system. The lady came on time very professional very respectful and did a great job. Already booked house cleaning in two weeks. Thank you guys! read more

Absolutely amazing and accommodating! She quickly came in and started on my downstairs, roughly 20mins into the cleaning I had a medical emergency. She stayed with me till the ambulance came, and made sure my son and I were okay before she left. Unfortunately due to my illness she was not able to clean everything, HOWEVER!!! The work that was done was beautiful, clean,and looked new! I will for sure be using this service again! read more

Instant response with very good price. House was cleaned efficiently and effectively! Highly recommend!

Maria did an amazing job on first visit to our house. My husband said it's the best cleaning we've ever and he's right. Look forward to continuing to work with Kataleyas House Cleaning! read more

Posted a project on yelp and Maria had the fastest response time and a competitive rate for deep cleaning. She was able to come by within 24 hours and truly did a great job of cleaning our 4bd/2br apartment. All the things that I emphasized prior to our appointment (tile/grout, baseboards, window interior) were cleaned very thoroughly. Her crew was very respectful and Maria was very responsive via text throughout the whole process (as I was at the office during the deep clean). Would highly recommend Maria and Kataleyas House Cleaning to anyone who asks. Thanks Maria! read more

We asked for a deep clean and after 1.5 hrs, the two cleaners said they were done. They seemed in a rush, walked on the clean floors all over with their shoes, left dust everywhere - we were so shocked we just wanted to be done with them and have them leave. I called later to give this feedback and was hung up on twice. Overpaid for a shotty job, won't be using them again, and I would urge you to use one of the many other cleaners in the area. read more

They responded immediately and honored their quote. The house looks great, even cleaning the grates in the oven! I would definitely recommend. Only now I have to learn how to fold the blankets the cool way they do! read more

Kataleya's House Cleaning did a wonderful job deep cleaning, pulling furniture away from the wall, and making sure to clean up the accumulation of dirt and dust from me and my cat. The home smells delicious and looks great!! read more

Ruth did an excellent job. I will be using this company again! Very professional and friendly.

We had just moved into our new home. There was a strong odor from the previous owners pets, not to mention all the pet hair. I was able to schedule an appointment for the very next day at a reasonable price and Maria's team did an excellent job! read more

Guadalupe did an amazing job - we booked kind of last minute for a move our clean. Would definitely use her again. Thank you!

Definitely reccomend great job in short notice quite affordable out of many other house cleaners her price was most fair quality of work superb read more

The first time she came was good job. That's why I called again. The second appt we agreed on a time and she didn't show up and wasn't answering the phone and didn't call me until 2hrs later to ask to reschedule. Ok fine. The day comes and we agreed on the price same price as last time. She gets here and claims I lied about how much she charge and attempted to charge me 50$ more. We agree on a price....... I go in when she is done so many places are untouched or unfinished. She basically cleaned my bathroom and vacuumed. Nothing else. She charged me more more and did significantly less work. Living room and bed room still clutter. Definitely won't be calling. Extremely unprofessional. read more

A team of three came to the apartment to clean. They finished in two hours. I was concerned that they may have missed something but the representative from the property management company was impressed. Maria did offer to come back in f he found something lacking but he reiterated that all looked good. I was originally quoted less but once they saw the apartment I was told the quote of the preferred contractor used by the property management company. However they did clean up various scuff on the long hallway so I am hoping this will reduce what we need to pay for painting. This vendor and the preferred vendor stated walls are extra but I am glad they helped with the wall marks. Valuable. read more

Very responsive and reliable. We needed move out cleaning and they made our house look as good as new. Thank you, Maria!

Prompt, thorough, efficient, good communication, attention to detail, and reasonable. Highly recommend!

Maria did a very thorough job cleaning. It may have taken her longer than she anticipated but she didn't say anything. Probably will use her services again read more