I reached out to this company through Yelp for a project quote and specifically explained that I…read morehave fragrance sensitivities and needed to confirm accommodations before booking. Initially, communication was responsive. I was told what services were included and that the day I wanted was completely open. However, when I mentioned I needed to call back before confirming, I was suddenly told availability might not remain open, which felt somewhat high pressured. When I called back, I was informed I needed to sign a waiver related to my sensitivities. I completed the waiver promptly, but I never received clear follow-up confirmation to finalize the booking. I followed up later that same day and again over the next two days by phone, but received no response or update. I completely understand if a company decides they can't accommodate a request, but losing communication with a potential customer after having them complete paperwork felt unprofessional. A simple "we're unable to move forward" would have been appreciated. Their pricing was also on the higher end compared to other companies I contacted. I ultimately hired another cleaner who had excellent communication, respected my fragrance sensitivities, and did impeccable work. Sharing this so others, especially people with fragrance sensitivities or accommodation needs, know that communication may be inconsistent.

I tried to have this service come for an apartment cleaning twice. The first time, the cleaners…read morewere nearly 2 hrs late and I had to reschedule as I had another appointment. The second time, they completely got the date on the rescheduled appointment so I basically took time off work for nothing again. Both times I felt that there was a lack of communication and professional courtesy. I'm disappointed as other reviews suggested the service itself is good.

We've only had one deep cleaning so far but we're looking forward to regular monthly cleanings…read more Glenda is responsive over text and the cleaners were friendly, professional, and efficient. The most impressive thing of all is that they managed to clean our kitchen hood. We rent and when we moved in six years ago it was already dripping grease, it was so gunked up (like, it was literally coming out of the light and fan switches). We hired cleaners when we first moved in but they looked at the hood and said it couldn't be done, so ever since we never bothered to clean it or look into getting it cleaned. I didn't mention the hood to the Magic Hands cleaners and assumed they would also skip it like the previous cleaners, so my jaw hit the floor when they showed it to me after they had finished the house. All the grease was gone! We don't have grease dripping down onto the counters anymore! I'm so embarrassed we've been living like this for the last six years! So a huge thanks to Magic Hands for showing us we don't have to live in filth

Pros: great communication, good service reasonable price…read more I've had the chance to work with Glenda and her team for 3 appointments now. Each time, they have come on time and have done a great job cleaning my apartment. I found pricing to be straightforward and reasonable. They have also made sure to have at least two staff cleaning the apartment so that my 1100 sq apt is usually done in less than two hours. Would definitely recommend them as a good option for house cleaning in the Berkeley area.

Daiany is great! She's honestly short of a miracle worker! After a tenant left a newly remodeled…read moreunit in a pretty awful state, I was concerned it'd be impossible to get it back to the way it was. As someone who is fairly meticulous and a bit of a germaphobe, I chose Daiany because I thought her work on Yelp spoke for itself. She was my first pick, and I'm so glad she was able to help me. With pretty short notice, Daiany was able to provide a quote, answer my questions, and get me scheduled. She was super responsive and thorough when communicating before and after our time together. On the day of, she messaged me her ETA and arrived right on time. She and her team member helped return a unit that looked like it hadn't been cleaned in at least a year to a nearly new state. The floors were made spotless, cabinets were unstickified, blinds were cleaned, oil stains were removed from the kitchen, colorful mold was removed from the shower walls and floor, etc. I was genuinely amazed that they were able to clean the shower as well as they did! They far exceeded my expectations. There were a few small things missed toward the end of a fairly long cleaning session, and Daiany was more than happy to address any remaining issues, which was sincerely appreciated. I haven't had too many move-out cleanings performed, but Daiany has been the best, and I plan to use her for any cleanings I need moving forward. If you're looking for a responsive, pleasant, and super thorough cleaning business, I highly recommend Cleaning By Daiany.

Daiany did a great job! Great communication and left the apartment looking amazing! 10/10 recommendread more

Highly recommend! - the team did an excellent job in cleaning the apartment after a move out. They…read moreworked incredibly hard, were meticulous in their execution and a pleasure to deal with.

Lucy's Cleaning Service came to do a deep cleaning and help ready the home for the market. The home…read morebelonged to our parents who have since passed on. Lucy and her team took very good care of the home making all its old parts shiny and clean. I felt Lucy's prices were reasonable too. I appreciated her attention to detail. The mini blinds were a challenge to clean and they came out better than I thought they would. Years of accumulated dust. Lucy also was able to make the kitchen cabinets look wonderful. Our dad made the kitchen cabinets so I bet he would be delighted at how clean they are now. Thank you Lucy and your team for making our parents home look loved and cared for. We hope a new family will love and care for this very special home. I recommend Lucy's Cleaning Services.

They were able to work with 24hr notice- but missed some key dirty spots during a move-out and…read moredidn't mention they left in such a manner, especially considering how long they took. Communication could have also been better.

My family has relied on the Spectacular Housekeeping team for over four years now and they…read moreconsistently deliver high-value. I also recently used their window cleaning service and it was super helpful. Highly recommended.

I have been using Elena's cleaning services for several months and have been consistently impressed…read morewith her work. She is thorough, reliable, and always arrives on time. Elena takes great pride in her cleaning, and her attention to detail shows. She is also honest, dependable, and easy to work with. There is nothing better than coming home to a clean house I highly recommend Elena to anyone looking for a trustworthy and professional cleaning service.

I needed a pre-Passover spring deep clean, and needed it on a specific day. They were easy to…read moreschedule, did a walk-through beforehand with me, arrived promptly on the day specified, and were easy to work and communicate with. Having had some disappointments in the past with other cleaners, I'm happy to report that Elena's are thorough and efficient. Highly recommend them!

They showed up to my house - I have 2 bathrooms, 1 1 living room to vacuum only, 1 kitchen to mop…read moreonly. I was quote $175-225 on yelp and she shows up and did what the same yelp scammer did and doubled it. I am not asking for any trash to be thrown away, 0 reorganization. Just mopping and wiping counters and tables. Bathroom - same floor and counters. I am so tired of these yelp scam illegitimate cleaning companies. 2nd time a cleaner in Novato did this to me and this time I had to ask them to leave. Good thing I have ring cam at front of my house to catch all this. She tried to go back on her word after she saw we caught her scamming.

Maria did a fantastic job! They did a thorough cleaning of my townhouse. Everything was clean, just…read moreas promised. I will definitely use their services again!

They accommodate to our schedule request. Marta did a great job of cleaning my house.read more

Communication was easy. Quick response. Price is…read morereasonable. Cleaners were on time and professional. Very good manners. The outcome is satisfying. Will use them again in the future.

My new place hadn't been cleaned by the last residents and I needed the flat cleaning asap. I…read moretexted these guys in the evening and they were over the next afternoon. Not just on time but earlier than expected too. The work! Wow! It's like a brand new apartment. I walked in the door and it seemed like the whole place was literally sparkling. I'm a clean and tidy neat-freak and my new home is cleaner than I ever could have managed myself. Amazing! I guarantee that you'll be making a great decision if you go with Ana Alvarenga's Cleaning. Brilliant.

We hired Ana to clean our three story townhouse and she did an amazing job. My husband called me to…read moretell me that I would not believe how clean our house was, and he was correct! Ana was very easy to communicate with and was on time. There are so many nice touches around our house, and we're already looking forward to having them come back. Thank you Ana!

My *only* summer project in 2025 was to have the carpet in the downstairs den and the 2nd bedroom…read morecleaned but figuring out how to hire someone has been daunting. Since moving in in 2021 this carpet has been torn brutalized by a puppy (now a 4 year old dog), 2 cats, various babies, parties where ppl don't take off their shoes, etc. My mom had just hired Jose to clean the carpets in HER house and was so happy with the result she gave me his number. He came w/ his coworker the next day and was in an out in about an hour (keep in mind it was just 1.5 rooms). They were fast, considerate of the space, and most importantly did a great job. I thought they were very fairly priced for the outcome they delivered. I will most definitely be recommending Organic Cleaning Service to everyone I know and I'm just so glad I now know where to turn to next time I need service! I added before and after photos - the sun and shadows make it kind of hard to tell in some spots but in person it's night/day!

Jose was great. Showed up on time and his prices were reasonable. He cleaned some rugs and our…read moresofa. They will never look like new, but they definitely look better than they did before he was here.