AFTER buying Groupon's couple special and making the appointment, I read the yelp reviews, and my…read moreheart sank. There were too many negative comments posted. Friday night at 6:30 we went to the spa, kind of dejected and expecting disappointment. Well...WE COULD NOT HAVE BEEN MORE WRONG! Upon arrival, we were pleasantly greeted and directed to have a seat in a very comfortable waiting area. Within minutes we were taken to the massage room. The door opened into a clean and inviting area, where soft piano music and wonderful warmth filled the room. When we were ready, two ladies came in, and without any words just started working on us. As strong, yet gentle massaging began on my back, I began to relax. There was no chit-chatting going on between the women. They were completely focused on us. The only sound in the room was the peaceful music. Eventually some warm oil massage was done, and I think I felt a hot stone gliding up and down my back, which felt amazing! Hot towels were a nice surprise, too. In addition to massage, gentle stretching was directed to my back, arms and legs. I am 62, overweight, and out-of-shape, and yet I felt at ease as muscles I probably never use were being twisted and pulled and rubbed. I honestly felt like I was being worked on by a machine. I didn't feel hands or elbows pushing at me...everything felt like a smooth, warm roller gliding over my skin. The masseuse did not neglect my ankles or feet, and it all finally ended with a bit of attention and pressure to my forehead. We had been treated to a solid hour of heaven, peace, and comfort, and we were so completely relaxed. How relaxed? We could barely get ourselves dressed and I refused to even attempt to get my bra back on. We felt wonderful - like stoned noodles leaving the room. Anna and Paule had been our masseuses, and both my husband and I were beyond satisfied with their attentive massages. For the rest of the evening both of us were just useless haha. And here is the best testimonial Sea Spa will probably ever get: After arriving home, I found my big bull of a husband crashed out on the sofa.....on a Friday night.....watching..... a Hallmark channel Christmas movie! As for me, I will have to return to Sea Spa to retrieve my forgotten bra. Bottom line: This was a wonderful experience that we will definitely treat ourselves to again. :)

DO NOT GO HERE! Made an appointment for 3:30. Arrived 4…read moreminutes early, there was no one there. After standing at the desk for several minutes I sat on the couch. Another customer arrived; around 3:40, we both waited but clearly he was totally sketched out and took off. A woman came out and I asked if I could wait until 4; after saying I made an appointment for 3:20, then 3:40 but was told both times she was wrong. She then placed me in a room and shut the door. I waited and no one ever showed up. As I was leaving the woman said "she didn't come? So sorry." Something really off about this place - I do not recommend.

This spot is not called Jade anymore. It was very clean inside and the room was very comfortable…read more The massage was great. I felt much better and able to feel better from all the hard work and stress.

This place was awful. They told us to tip them more after we already had tipped them. They charged…read moremy friends card twice and we called when we realized and they told us we were wrong and began yelling at us. Don't go!!! They were very unprofessional, timers going off, doesn't knock when ur getting undressed, very rushed and not relaxing massage.

Nick does orthopedic massage, which focuses on bone structure as well as muscles. He's worked…read morewonders for me. Thanks, Nick.

I was a loyal client here for many years and truly valued the professionalism and care I once…read moreexperienced. This place meant a lot to me. Over time, however, it felt like the management style, particularly at the ownership level, shifted. Communication became inconsistent, and situations that once would have been handled directly and professionally were not. This was not reflective of the front desk team. Many of the therapists I connected with moved on. My most recent experience simply was not the right fit. I did not feel fully heard, and the session felt more rushed than mindful. After the session, there was no follow up or check in at all, which has never happened in any of my previous experiences here. I was tired of bouncing around, so I gave it time to see if things might improve. In the end, she agreed it was not the right fit. What was most disappointing was how it was handled. It took several calls, emails, and texts from me to learn that my sessions had been canceled less than 24 hours before my next appointment. The front desk told me the owner was supposed to call me about the cancellations and to suggest an alternative therapist, but that call never happened, and there was no follow up afterward. There was also a brief moment that stood out. I had left more than 20 percent, though less than the week before because the experience felt different. When I shared that, it was suggested that the front desk might not have passed the full amount along. That surprised me, as the front desk team has always been consistently kind, professional, and trustworthy. I want to be clear that the front desk staff are excellent. They make scheduling seamless, communicate thoughtfully, and create a welcoming environment every time you walk in. I am writing this because I cared about this place. I used to genuinely look forward to coming here. Moving on feels like losing something familiar, almost like losing a friend. I would still welcome a one on one conversation with the owner, as I would have appreciated that before. I hope the practice finds its way back to what once made it so special.

Serenity in the City - this business could not have a better name to describe it. Although it may…read morenot not look like a full service spa from the parking lot, it is a multi layered location that you really dont want to leave once you enter. As you open the door your blood pressure immediately reduces and your senses are delighted with dimmed lighting, aromatherapy and calming background earth and music sounds. The atmosphere is full tilt ambiance - and each area of this space is geared to the service you are receiving and engages your senses in so many wonderful ways. The interaction at the front counter could not be more pleasant - they are super friendly and attentive at all times. In terms of the reservation of appointments, booking software is not something you would normally consider when rating a salon but I must give this one mention. Their reservation system handles calendars for both the Medford and Stoneham locations and the beauty is that it sends you texts to inform you of your appts and even sends gentle reminders closer to "beauty day". In my busy life, i need and love that! Full service beauty service can be found here and the expertise of the staff is top notch -- they are qualified, very professional and exuberate "positive vibes" with not only their clients but also each other (no bickering about who stole their hair brush last kinda stuff) - which is not something you wanna hear when trying to relax and get beautiful, right? Right! I do believe the staff emulate the personality of the owner, who is undeniably the most positive, upbeat individuals i have ever met. As with many other businesses this past year, she was forced to shut her doors and lose revenue, for herself and her staff, while her clients were searching for ways to remain gorgeous. She was consistently communicative to her clients and staff on social media on how and when the shop could reopen - and when she had no answers, she was quick to creatively think of ways that she could generate revenue while still serving them well. She was one of the first owners to put together little build your own beauty kits for customers and instituted a safe/minimal contact curbside delivery for those that were not able or comfortable coming into to the shop. She is so innovative with her out of the box ideas and always delivered them with a bright eyed smile. SITC is an outstanding full service salon and spa with an atmosphere that leaves you so relaxed that you practically need smelling salts to drive home. Serenity in the City in both Medford and Stoneham -- make an appt for your hair, nails, massage or other - I guarantee you will love the experience. =)

What I love about Serenity in the City is the array of services they offer there! You can get your…read morehair done, nails done, you can get massages, injectables, facials, and you can even take a yoga class. It really is a wonderful place. I love the waiting area with coffee, tea, and sometimes mimosas! The service are priced fairly and I have been happy with my cut and colors. I see Dori, she is great.

(Sorry no photo) I have been to Serenity Spa several times…read moreand I am never disappointed. Prices have gone up since COVID but still very much worth it! The foot reflexology is incredible and includes a back, shoulder, and arm massage - equally incredible! The atmosphere is wonderful; peaceful, very clean, tranquil, and comfortable. I highly recommend this establishment!

Peaceful and relaxing massage with friendly staff. They were very kind to fit me in at short notice…read moreand didn't rush. The room was clean and calming with soft quiet music. The girl was attentive to my areas of my lower back needing most attention. Will definitely visit again.

Massage ultra has a wonderful and peaceful ambience. The staff is respectful, experienced, and…read moreprofessional. I always feel as though I get a great value every time I get a massage here.

I do not know why in 2026 it is complicated to pay and tip using my credit card…read more After session, the masseuse pushed me to withdraw cash from their ATM. I tried but the machine declined my card. I scanned their code to pay using my credit added the 20% tips that stated in the front desk. The masseuse asked for more. I have tried to return to the page that I edit the tips but the application didn't allow me. The masseuse kept telling that more tips if the massage was good. That embarrassed me in front of other customers. Why there is no a card reader that gives me different options of tips to save all of this hassle??????? If you don't have enough cash, do not destroy your good mood in a nice day.

Very courteous, professional, and a clean environment in a great location. I was greeted as I…read morewalked in and then discussed what massage style was needed, I elected Deep Tissue, they applied a nice even pressure that worked out the knots. Highly recommend.

No, just no. I dropped in for a 30 minute massage. The only technique used was a VERY FAST but…read moresurface level swiping up and down- like I don't even know how describe it. But there was no deep tissue work. No feeling into the muscles. The motions were SO FAST that it was anything but relaxing. A few times I showed him (No English) that I needed deep pressure on my shoulders. He would laugh, touch my shoulder for a moment, and go back to the super fast rubbing. The only good it did was possibly help me let go of some excess water weight -- decent for the lymphatic system. It was very, very annoying to have to pay this. It did not feel good. ZERO ability to tune into my body and what it needed. Waste of money :(