Had a great massage experience! - easy to book right online - nice waiting area with friendly desk staff - calming rooms with a salt lamp, sound machine and soft music - the massage bed was warm- loved this!! - Kira was great!! She checked in at the beginning asking what I was looking for in a massage, and checked in toward the beginning on the pressure. Other massages I've found focus on the back but she spent an equal amount of time on back/neck, legs, feet, arms, and hands. The massage was finished with cold water and a piece of chocolate read more

See all

I have been getting massages here for years! Every massage therapist that I have seen takes a few minutes at the beginning of the session to ask if there are any specific areas/problems you would like them to focus on. They check in during the massage once or twice to make sure the pressure is good or if you more or less. They have everything from deep tissue and sports massage to relaxation and prenatal as well as anything between. Parking is tricky at certain times of the day as Elements is located in a plaza with other stores (Home Goods!),so consider that when arriving for appointments. Pricing is pretty close to all the other massage places, maybe a little higher, but the quality and personalization of the massage makes it worth it. I do have a few favorite therapists depending on what I'm looking for in my massage, but I'm not sharing names because then I won't be able to get in with them Since I had massage brain( it's a thing), I forgot to take some pictures. Guess that means you're going to have to check them out for yourself! read more

I booked a 90 minute massage with a level 4 massage therapist recommend by one of the front desk lady. Unfortunately I didn't like the massage, I didn't feel much pressure and the way she does just not right (FYI I had at least one thousand messages in my life). So I stopped her within 7 minutes(on table time) and got up. I hated to do it because I was really looking forward to the massage and had to arrange babysit to make the time. I felt bad for the massage therapist, but I also don't want to be on table for another 80 minutes and not enjoy the massage. So I tried to work out with the front desk lady but she gave me such an attitude. She had a total different face compared to when I walked in the place. When she started to yell at me, I asked for the manager. The manager did not think the front desk lady did anything wrong. I'm not sure if they have a camera in the room but if they do, she should definitely go back to look at the footage. read more

My daughter and I both got massages for Christmas and it was a terrific gift. Wonderful atmosphere and so accommodating! We both loved our massage therapist. I would definitely recommend them read more

So I look on yelp to try to find a place to get a massage I land on this place because it says walk-ins welcome on yelp after finally finding the place because there's an elements which is them and there's an element five across the parking lot which is a hair salon I walk in one woman's on the phone another woman comes flying around the corner and asked if she can help meI said yes I'd like a massage and she says well I'm all booked up today and we tend to book out really far so I can't help you. She was rather abrupt so I turned quietly and I walked out because that doesn't scream calm relaxing massage to me at all. read more

My husband got me a one hour massage here for Valentine's Day. I had Sara, she was very thorough, she asked many questions and made sure to do exactly what I had asked. The right amount of pressure, she even checked my range of motion, as I have a tight hip. Very nice facilities, clean, sanitized and great atmosphere. Relaxing, warm bed, water and chocolate for special occasion. Highly recommend! read more

Gigi! This was my first time at elements south park. I had an amazing session with Gigi. She was so kind and professional with an all around positive vibe. I explained to her my back issues and she tailored the standard massage I booked to exactly what I needed. I couldn't speak higher of my therapist Gigi. Thank you!! read more

I called the day before my appointment to reschedule because of an injury. My doctor said I should wait another week before any "therapy" like this. The lady in the phone was rude and dismissive as if my sports medicine doctor knew less than people that took a year of massage class. The manger refused to move my appointment because they wanted more notice than a day. Is this what North Carolina is like? read more

This was the best massage I've ever received at a monthly-subscription type studio. Hannah was absolutely fabulous and did not cut the "table time" short like so many other places often tend to do. The owner was very friendly, and the studio itself is immaculate! Very comfortable tables, lovely lighting and music, and an inviting reception area. Highly recommend! read more

This place was alright! Not the best massage but not the worst massage I've ever had. Extremely disappointed though at how over priced a 1 hour massage is when they don't start on time and finish early. Not sure why I paid for an hour when I at max received maybe a 45 minute massage or less. read more

Overall experience was somewhat ok. Place is next to a Chinese restaurant, so if you're in a room with an adjacent wall you'll hear all the noise. Staff is not all that friendly. Intake process is clumsy with too much paperwork that's centered around trying to sell you a membership. Paid for a 90 minute massage and didn't even get 80 but the massage therapist was sure to recommend that I come back in 2 and 4 weeks for more "90 minute" massages. No thanks. The abbreviated 90 minute massage was actually not bad. This place does have some things to clean up though. read more

Super cranky neck and back from traveling. I'm in the health and wellness business so I know a good massage. When I called Elements, the front desk personnel asked a lot of questions . After some discussion, they booked my appt. with Amber. They made a great assessment as her skills definitely met my needs. Amber knows what she's doing! She is highly skilled and always checking in during the session to make sure I was comfortable. After an hour of serious work I left without pain! The facility was clean and relaxing and all of the staff I came in contact with were very professional. I had a highly effective therapeutic massage and would definitely recommend Elements! read more

Not all that for the $$. Asked masseuse to pretty much go as deep as possible and left feeling no different than when I came.

I am so pleased with the massage I received here on yesterday . I asked for medium-firm and I was Assigned to Marie . I told her I had low back pain so she added a heating pad to my back while she did my legs. You can tell she really knows her body mechanics. She moved my legs and hips in ways that would help my lower back relieve tension. She was just good I can't say it any better than that. Also the front desk staff were awesome. They do offer a membership plan but they were not pushy about it at all. I have been places that have been. They were so pleasant and non pushy about it that I believe I will make my next visit a membership. Now that I'm 37 I realize how much my body really needs this . So yeah I recommend this place and I recommend Marie if you like medium-firm. read more

Elements Massage - Massage room - Massage Near Me - Charlotte, North Carolina

The first thing I notice when entering is how clean it is! Not only is it clean, it feels very relaxed. That's an awesome way to start. The paperwork (since it was my first visit) was minimal, however they were thorough! My massage therapist was Nancy. Oh Nancy, you are magical. She listened very attentively to my needs. Her pressure was perfect. Sometimes I find massages to be awkward... too much talking, dead silence, weird jokes, weird smells etc. Nope, none of that here! The room was clean, it was the right temperature, the right lighting. I can honestly say I left feeling less pain and was 100% satisfied with my visit. If you want a great, medium pressure massage book an appointment with Nancy. You will not be disappointed! read more

Elements Massage - Part of the waiting area. - Massage Near Me - Charlotte, North Carolina

After struggling to find a good massage, I can say I have found one. In need of a massage I went to Yelp for a search. After seeing the great reviews and living near the area I decided to give them a call to check their availability. Just like others have said, the first call to schedule my appointment was so inviting. I knew whomever was on the other end of the call cared about their job, cared about my massage needs and looked forward to me coming to their place of business. The day of my massage I arrived a few minutes early, being my first time there, and was greeted immediately. I was offered water and provided some paperwork to complete, regarding my needs and health concern. Within 5 minutes my massage therapist greeted me and I was off. The therapist was very interested in any specific needs and explained that she would step out and knock after a few minutes to begin. The massage was perfect, and the therapist asked about pressure a few times to ensure it was what I preferred. The 60 minutes went way too fast, but I definitely look forward to getting back soon. Now keep in mind they do offer specials as well as a massage program, with no contracts or anything. There are definitely some deals. read more

This was a lovely experience! Everything was super easy! From the moment I called to schedule my appointment I could tell they really cared about my overall experience! When I arrived I was greeted warmly and given some water while I completed my paperwork. Once I was done my therapist Nancy came out to greet me and take me back. She asked me some questions and confirmed the level of pressure I wanted and if there was anywhere particular that she should focus on. And then I was complete bliss. It was everything I expected and more. If you're looking for a relaxing and friendly environment for a massage- this is your spot! read more

Went here yesterday for a couples massage for my boyfriends birthday, we got a $60 off from an online coupon. We got there 15 minutes before the massage like we were supposed to for paper work. They didn't start the actual massage until 6:15, 30 min after we arrived, and they ended it at 6:56, I paid for an hour massage and only received a 40 minute one. The massage itself was okay, I felt kind of the same afterwards because the pressure never got hard enough to help with all of my knots. The walls are thin so you can hear the business Nextdoor which was distracting. Overall not a great experience but mostly upset about the shorting me of time read more

Had the most amazing massage here from Maria. I asked for a deep tissue massage and boy did I get one. I got my massage on Friday and am still slightly sore around my right scapula (a problem area for me). If you have a long-standing issue with kinks/knots on a certain part of your body then ask for Maria--she will remove them. read more

My back and butt has been twisted and sore from too much exercise. I strive to be a very active person and I need a massage that would accelerate my recovery. Elements Massage met my requirements. The staff was very help in getting a session schedule that would fit in to my work and personal calendar. They also help me find their door, when I was lost wandering their parking lot. My massage therapist was named Maria, and I enjoy deep to medium pressure. Maria was very professional and target the areas that I requests. She applied some getting deep pressure to the upper back and glutes. Leaving, I was very wobbly and relaxed. I signed up for my next session right then and there. Make sure to use the new customer discount. read more

Came here for a birthday massage. Everyone was friendly and nice. Massages are hit or miss so while mine was just fine my wife did not enjoy her's as much which sucks because I really wanted her to relax and enjoy. Ah well can't win them all but good customer service and nice decor read more

See all

I was really looking forward to a massage base on prior reviews. Made an appointment as a new client a least a week in advance and planned to arrive 10 early for paper work. Unfortunately as I'm pulling into the parking area they called me to cancel my appointment because of a no show of the massage therapist . I was very disappointed for such a last minute notice considering a 24 hour notice is requested for the client. . I feel more notice should had been given to me. Sorry, based on my personal experience I cannot not recommend this business. read more

Leia was amazing. I also love the front desk staff. They are always so helpful and friendly. I can't say enough positive things. Every Massage I have had here has been wonderful. They have the perfect therapist for every client. I recommend them to all my friends and family. read more

Got my first taste of Elements Therapeutic Massage at an Elite event in April. The therapists were upbeat, knowledgeable, and provided grrreat gratis hand and chair massages. I made an appointment with one of said therapists - Noehmy - and have been very happy with not just her expertise but also the service from the office staff when I go in for my monthly hour long deep tissue. The front waiting area is definitely calming: cascading water wall unit, comfy leather couches, appropriate ambient music, drinking water, and just enough literature (magazines and current specials) to keep one occupied before the therapist summons you in. The single stall unisex bathroom is huge, clean, and stocked with make ya feel comfy/at home products. The massage rooms are dimly lit, have an ottoman in addition to a hook rack for belongings, and a firm (but not too firm) heated massage table. You may choose between 55, 80, or 110 minute massages. There is usually a steal of a deal for first time visitors (hint: check in on the Yelp app). The Elements Wellness Program is a month by month program in which you sign up for autopay for their best rates. There's no contract and you can opt out w 30 day notice. Bonus: Idk if every massage therapist does this but my girl Noehmy treats me w a little chocolate after every appointment. Wiiiin! read more

My husband surprised me with my first ever full body massage. This place did not disappoint. Cierra was absolutely wonderful. She made me feel very comfortable. The staff was so sweet & I felt very welcomed & very relaxed. I will definitely be coming back here. Hopefully I'll talk my husband into it as well. He out did himself:) read more

I see Regina. And she is AMAZING! She's got fantastic technique, incredible knowledge of physiology, and has my body feeling better than I have in years. Best part of my month is her massage! read more

I had the most amazing massage at this place... the therapist was Lee, he's truly amazing! Even though I usually feel more comfortable with a lady masseuse I do not regret at all trying a male masseuse. He really took the time to work on those stubborned knots in my shoulders. My stress levels went from 100% to at least 10% in 90 minutes. The place is clean and up to date. Will visit again when I'm in town. read more

Had a great massage today. New LMT Jordan was awesome. Perfect amount of pressure for stress relief!

I had a great experience. The staff was friendly and attentive. There wasn't much waiting and they are opting to let people wait in their cars or outside if they aren't interested in waiting indoors. It was my first time visiting and will definitely be back. read more

This massage place churns out happy customers. They are super busy...all the time. If you are looking to get a same-day booking, don't get your hopes up (especially if you have a particular person in mind). Perhaps they are so busy because they have been running a Groupon deal for the past few months and it's the holidays. In any case, once I was able to get scheduled, the massage itself was very good. I had Alisha and she was good and professional. My husband got a massage by Regina and really thought she was good too. Parking can be tricky depending on what time of the day you arrive. If you are anytime near the lunch hour, plan ahead and allow more time to find a parking spot. You'll really enjoy a massage after getting stressed out just getting there. When you call, the front desk attendants are super nice. The main weird thing is how they designed the waiting area. It's just weird and awkward. You will pleasantly enjoy seeing people squeeze through an area and stand directly in front of another patron sitting in a chair. The person in the chair has to awkwardly twist and turn to not see someone else's backside right in front of them. The waiting area is just a tight fit and fills up quickly with people waiting to be seen and with mellowed out patrons coming out. Search for their Groupon and enjoy some self-care time. read more

After the reviews on Yelp I came here for some relaxation. My first impression was that it was small on the inside which made it a little more personal. The receptionist was very nice and respectful. Often really engaging and helpful. The area was very clean and the staff very friendly and straight to the point. The only thing I didn't like was someone talking to me while I'm trying to relax other than that great experience. read more

See all

Elements gives consistently good massages no matter who you go to. I've been here probably ten or more times over the last years and I've never been disappointed. A couple weeks ago I went to Mark for a deep tissue massage and he really did a great job working my shoulders (my problem area) and made me feel comfortable and relaxed. Also because of their referral program I believe I received $20 off which was great. Everyone they is very nice and no pressure to buy anything. read more

I was never a fan of massage envy or the other chains, but I love elements. The front office team is fab and friendly, and ever since I met Tracy I have become her regular. She has helped me tremendously recover through some significant pain that is now gone. It's not always pleasant, but I leave feeling amazing, and I am back to full range of motion pain free. As long as Tracy is around, I will keep coming back! read more

I have been a member here for over a year and have had various massage therapists and every one has been amazing. I've heard chain places can be sketchy but, this place is very professional; they don't push/oversell you on anything, and the MT's they hire are wonderful. I'm usually a noodle when I leave this place - to the point where I should probably get a DD. I haven't gotten through a massage with Noehmy without falling asleep (unusual for me) but every MT I've had has been fantastic. Highly recommend the 80 minute hot stone massage. Really friendly staff and you get a chocolate and lemon water as perks. read more

I desperately needed a massage yesterday after I overextended myself in a full body workout a couple days prior. I got a last minute appointment with Stephen and explained my needs to him. He gave me the best, most professional massage! It was perfect for post-workout/sports. He clearly knew what he was doing and I felt a thousand times better when I left. They also have a great deal for new timers! Will definitely be back read more

Great massage . I had Lauren and she did a wonderful job. She also gave me some tips on stretches bc I was really tight in my upper back. I would come back ! read more

I had my first visit to Elements this week. Not only did they get me in at the last minute, my therapist Taylor was excellent and sent me home with a list of exercises to do to help alleviate the pain in my hips. Everyone there is so friendly and the environment is so soothing that it makes you want to return. read more

I recently bought a Groupon where Elements was offering three 55 minute massages for $108...um yeah sign me up!! I went for the first time tonight. Check in was easy and the staff was very friendly. Jori was my masseuse and started my massage on time. I enjoy medium and hard pressure due to knots in my back. She did an excellent job getting those released. She also explained as to why I possibly have migraines and told me things I could do in the future to help with those. I can't wait to go back for my second massage in three weeks! read more

From the start this place was professional, clean, and lovely! This was my first visit. I saw Christa. I do not prefer a deep tissue so she was perfect for me. Apparently she specializes in what I was looking for! Go me! She asked a lot of questions about my body pain and was consistently asking how the pressure was. She was sure to see that I was satisfied. I am so very looking forward to our next appt which I never rebook at the end. I cant let this gal slip away my back needs her. Expect to feel high when you get off the table Good Gosh she is hands down the best! read more

Great service. Great massage. Nancy was my therapist and she was wonderful! Definitely coming back for another session.