So glad I moved my vetinary care over to Arc. DR CHAFFEE is…read morewonderful and my dogs, especially Cooper love her. Highly highly recommend. ​

I've been going to ARC with our pets for over 25 years. The reason for that is because Dr. Chafee…read moreand her associates are knowledgeable, professional and sincerely compassionate and personable folks. I've been to other providers for one reason or another prior to and after selecting ARC, and have never experienced the level of care they imbue. From the receptionist through the techs and the vets. If a member of your family is a dog, cat or horse, and you want excellent care and advice at a reasonable fee, I'd steer you to ARC over the others. You can elect the level of care you need for your pet and even fill prescriptions there, or at another pharmacy. Your questions and concerns are addressed pragmatically and sensitively. ARC is a no-nonsense place that won't play on your emotions, but will offer sensible support and perspective. I'm glad they are part of our community and part of our family's health care.

Took my canine here back in January for a chronic cough, and Dr. Ingrid Rhinehart had diagnosed him…read morewith a collapsing trachea. He passed away in March from congestive heart failure. I realize while some symptoms can have overlapping similarities, I can't help but consider if we had caught it in time, the correct diagnosis, my beloved Yorkie would have made it. It seems like the underlying theme for this establishment, along with just about everything else here in this area, is severely inadequate..

SCAM SCAM SCAM DO NOT GO HERE EVER…read more I brought in my cat who was 16 and dying. First, they tell me my cat bit a nurse so I'll be contacted by the health department. They insist I should put her down. She was so close to death I wanted her to pass at home where she's comfortable, not scared to death in a sterile environment. I ask about cremation. They tell me if I want the ashes back it's $600. I quickly learn that the local animal hospital charges $120. My cat died peacefully the next morning in her bed. They also convinced me in my grief to buy a $75 medication that may get her to eat again. This cat was done eating. Then, not the health dept, but a coworker reaches out to me, I tell him all of the above, and I add that I cannot understand how your nurse was surprised that a sick dying scared cat bit her, my cat doesn't have rabies, and stop contacting me. This place also about 3 years ago saw My cat, said she had asthma, and gave me the shadiest instructions to contact a Canadian 3rd party pharmacy for the medicine and the face harness. She didn't have asthma, our old house was just dusty and her symptoms went away immediately after we moved. Total scammers.

My 11 year old kitty had an urgent issue and they got her in right away. Everyone was so gentle…read morewith her and so kind! They addressed her main issue and also a couple other maintenance things she was in need of. They are definitely going to be our new vet!

A great, warm place to take your animals. All 3 Vets and all the techs are amazing. They take…read moreamazing care of my animals, and I. When we had to put our Cat SunSun down not only did Dr. Braxtendell sit with us. She also hugged me, to try and calm me down!. They are always there in an emergency and they all know how to keep this fur mama calm, and are more then knowledgeable. Definently recommend them to anyone and everyone.

We have used Midstate for our small and large animals for years. I am constantly impressed with…read moretheir customer service, care and fair dealings. Recently, we had a procedure that did not go as planned and we needed to return on another date (completely the fault of my canine friend being a little grumpy and not acting appropriately). Even though it was my pups' fault and I know they had to use time and resources they did not charge me for the visit and scheduled us for a second attempt the following week. Success! Groot now has beautifully trimmed nails and no one was harmed in the process.

My cat was seen by Sarah Scocozza. I asked for blood work to be done to see why he would be having…read moretrouble breathing. To check for allergies. Sarah told me if she does blood work it would probably just come back normal. My cat was 15 years old. He was given a steriod shot and antibiotic shot and I was never told of any risks from the steroids. I googled it when my cat got worse. He suffered from congestive heart failure. I had his file sent to a different clinic and the x ray results were never sent. I called and asked for the results and was not given the results. Just from Sarah saying she didn't see anything. Where are the pictures if you did an x ray? My cat suffered from congestive heart failure and it was confirmed he had cancer as well. Blood work would of shown his white blood count was high. I don't recommend anyone to take their pets here. Not compassionate or caring at all.

I used Dr. Surman for many years in New York and she is the most caring and competent veterinarian…read moreI have ever used...and I've lived all over the country. Ameriland Animal Hospital is the best!

Useless vet! Tells you to go over 30 miles to an emergency clinic because "we don't do emergencies"…read moreand also they "are not taking new clients". Waste of time!

Dr. Vivian is a delightful and caring vet. She has been a best option economically, she knows well…read morethe breed of dog I've enjoyed having (Italian Greyhound) and I'm willing to travel the 50 minutes because of the trust I have had in her.

Dr. Surman is an OUTSTANDING VETERINARIAN‼ Gentle, Kind, VERY KNOWLEDGEABLE. Ameriland Animal…read moreHospital's staff, facility, and hours are helpful and convenient‼ Dr. Surman's prices are VERY reasonable for all services (medical, grooming, and prescriptions). AMERILAND is the VERY BEST Veterinarian Health facility in the USA‼

My family just moved away from Cortland but Crossroads was our primary vet for about 4 years. I…read moreNEVER had a negative experience here. Some things that they offer are nail clippings, vaccines (shots), exams, X-rays, they can prescribe all sorts of medicines if needed, emergency visits, over night kenneling, dental exams, surgeries, neuter/spay, and humane euthanasia. If they don't offer something they can connect you to someone who does. They are very flexible and I have had to bring in several dogs and one cat in for an emergency before (on different occasions) and they were very timely and professional about each interaction. If it was an emergency, they would insist on bringing them in immediately. The majority of the staff is women which was very helpful because my rescue dog (pit bull) was working through a fear of men at the time. All of the vets here are very friendly, professional, and knowledgeable. Dr. Clifford especially stood out to me in a positive way because of how she interacted with my pit bull. My pit bull was anxious and did not want to get up on the table, Dr. Clifford got down on the floor with him for the rest of the exam and this instantly put him at ease. I know that sometimes the front desk people can come off as rude and everyone has bad moments but it's a stressful job!! Bottom line, the veterinarians here are superb and I recommend everyone to go here. (They even have an exotic vet now)

Absolutely the best!!! We have taken our pets to Crossroads for over six years. Throughout that…read moretime their staff have always provided the best care for our fur babies. Recently, our English Cream (6 years young) was diagnosed with severe kidney failure. Dr Frederick and the staff at Crossroads provided us with every option for care as well as the bleak outlook with the utmost compassion. When the time came, Marley and our family were treated with more compassion and empathy by the staff, and Dr Frederick especially, we will forever be in your debt. That experience only solidified our decision to take our fur babies to only the best, Crossroads! We thank you for caring for those that bring so much joy to our lives. From the bottom of our hearts, thank you Crossroads staff, and a very special thank you to Dr Frederick. Bach Family

We had a very nice experience bringing our cat to the Vet this time. There are some new people and…read moreall of them were very nice, gentle with out cat and had great customer service. We didn't wait long at all. I give thumbs up to them! :)

When I moved to Moravia, NY, I needed a veterinarian for routine medical care for my animals. I…read moretried Moravia Veterinarian Hospital and was very impressed with the service. Dr Kerry Norris and her staff are very thorough and caring about the animals that they service. If Dr Norris thinks the issue needs elevation she will recommend sending samples or patients to Cornell. If you are looking for superior pet care, see Dr Kerry Norris.