We have used Midstate for our small and large animals for years. I am constantly impressed with…read moretheir customer service, care and fair dealings. Recently, we had a procedure that did not go as planned and we needed to return on another date (completely the fault of my canine friend being a little grumpy and not acting appropriately). Even though it was my pups' fault and I know they had to use time and resources they did not charge me for the visit and scheduled us for a second attempt the following week. Success! Groot now has beautifully trimmed nails and no one was harmed in the process.

My cat was seen by Sarah Scocozza. I asked for blood work to be done to see why he would be having…read moretrouble breathing. To check for allergies. Sarah told me if she does blood work it would probably just come back normal. My cat was 15 years old. He was given a steriod shot and antibiotic shot and I was never told of any risks from the steroids. I googled it when my cat got worse. He suffered from congestive heart failure. I had his file sent to a different clinic and the x ray results were never sent. I called and asked for the results and was not given the results. Just from Sarah saying she didn't see anything. Where are the pictures if you did an x ray? My cat suffered from congestive heart failure and it was confirmed he had cancer as well. Blood work would of shown his white blood count was high. I don't recommend anyone to take their pets here. Not compassionate or caring at all.

Everyone is so nice, and they take the time to get to know your pet . This is the only place I will…read moretake my yorkie

I am writing to formally convey my sincere concerns and profound disappointment regarding the…read moreapparent lack of urgency and empathy demonstrated by your office during an extremely difficult and emotional time for my family and our cherished dog, Demi. As Demi's health deteriorated rapidly, it became clear that his quality of life was significantly compromised. We made the heart-wrenching decision to help him peacefully cross the Rainbow Bridge and promptly contacted your office to complete the necessary documentation for Stillwater. Despite emphasizing the critical nature of the situation, the paperwork was not processed in a timely manner. Our initial contact was made at 10:05 AM, during which we explained that Demi's condition had worsened significantly and that a veterinarian was scheduled to visit our home and required his medical records to proceed urgently. After an hour and a half without any update, we called back at 11:40 AM, only to be told by the receptionist that the paperwork would be ready within 30 minutes--time during which Demi continued to suffer. Compounding our distress, we later received communication from Stillwater indicating that our request for euthanasia had not been approved. It remains unclear what information was relayed by your office, but the evident lack of coordination and communication was both troubling and unacceptable. Under such circumstances, we believe it was imperative--and entirely appropriate--for the attending veterinarian to contact us directly to fully understand Demi's condition and the urgent need for expedited action. The overall management of this situation fell far short of the standard of care and compassion we expect from veterinary professionals. Consequently, we have decided not to return to your facility. We have shared our experience with family and friends. Entrusting veterinary teams with the care of our pets carries with it an expectation of timely, compassionate, and respectful treatment, as one would hope for their own animals. I encourage you to consider how you might feel if your own pet were in severe distress and faced delays or dismissiveness from your veterinary provider. The frustration and heartbreak we experienced during this ordeal reflect precisely such a scenario. Ultimately, Demi was lovingly assisted in crossing the Rainbow Bridge at 2:50 PM by a compassionate veterinarian who recognized the need for a peaceful and humane release. He is now free from pain and suffering--peace that should have been afforded to him sooner, had there been greater responsiveness and support from his care providers.

We've been going to Groton City Animal Clinic for a few years now and truly love the staff and the…read moreway they run the practice. After moving here from Texas, we were worried about finding a vet we could trust -- but this place ranks with the best we've ever used. Dr. Dart has a real gift for understanding dog behavior, and the tech who clipped our Heidi's nails was both quick and kind. They handle a lot of testing right onsite, which saves time and stress. We also appreciate how thoughtfully they've designed the animal flow -- there's minimal opportunity for dogs to interact with other patients, which makes a real difference. If you're new to the area and looking for a vet you can actually trust, look no further.

My 11 year old kitty had an urgent issue and they got her in right away. Everyone was so gentle…read morewith her and so kind! They addressed her main issue and also a couple other maintenance things she was in need of. They are definitely going to be our new vet!

Many levels of cruel care of your pets. Blood work Levels of Creatinine was low, Phosphorous levels…read morehigh, this is a disaster for any pet. Lucky we took our baby to another vet and hoping we were not to late getting the care our pet truly deserves. No follow-up, no call, no concern, no communication to owners. Don't understand why this place is still in business.

We dropped our 2 dogs off at Countryside on July 1st for a 15 day family vacation. On the final day…read morewhen we were 2.5 hours from Dryden Dr. Wagner called to tell me that they allowed our dog (my baby) to escape their care, she ran into the road and was killed. She was less than sympathetic on the phone and appeared to just want to move on. She agreed to wait at the kennel for us to return to town to "collect the remains" of our dog. When my husband and daughters arrived to pick up our other dog, our deceased dog was presented to them in a black trash bag. No apology was given by Dr. Wagner. Our dogs were nothing but a commodity to her. They are our family members. We trusted Countryside to care for our babies and they failed. We were told it was a "breach in protocol". Nothing was offered as far as cremation or help with our deceased dog. She wanted us to bring her home in a trash bag. I luckily have a vet friend who graciously picked her up for cremation. This has been nothing short of a nightmare for our family. We are completely devastated with the loss of our baby and hope that no one else ever has to experience what we have gone through. To this day, 2 months later, Dr. Wagner has not reached out to us to see how we are doing or to offer condolences. Please do not trust them with the care of your animals! We miss our Cheddar every day. Our other dog and cat are so lost without her. We are completely heartbroken!

I have been going to Meadowridge Vet for over a year now, and I wouldn't take my dog anywhere else…read more They have been a great vet for everything from routine exams, to boarding, and for when she was in a crisis. The head vet, Linda, really tries to build a welcoming atmosphere, is extremely personable, and amazing with animals. She really tries to explain what is going on with your pet and will work with you to ensure you are getting the care you want for your furry friends. She has trained at Cornell and has a great working relationship with them, so I really feel like I'm getting great care for an affordable price. Because of that relationship, some of the lab work gets sent to Cornell and she also is not afraid to send serious cases to them. The rest of the staff is also awesome, from the front desk to the lab techs -- I feel they really care about your experience. They also have a boarding facility, which I have used -- I would recommend it. The staff is, again, really amazing and they get to know your pets so well. If you are booking for around the holiday, I would make sure you book early!

It was so lucky to meet Dr. Linda more than 20 years ago. I know many of friends also used Dr…read more Linda's service. The whole team is so professional, so passion for the work they do. I wish I can be part of their team. I highly recommend this Meadowridge Veterinary Hospital to every one!