We have used Midstate for our small and large animals for years. I am constantly impressed with…read moretheir customer service, care and fair dealings. Recently, we had a procedure that did not go as planned and we needed to return on another date (completely the fault of my canine friend being a little grumpy and not acting appropriately). Even though it was my pups' fault and I know they had to use time and resources they did not charge me for the visit and scheduled us for a second attempt the following week. Success! Groot now has beautifully trimmed nails and no one was harmed in the process.

My cat was seen by Sarah Scocozza. I asked for blood work to be done to see why he would be having…read moretrouble breathing. To check for allergies. Sarah told me if she does blood work it would probably just come back normal. My cat was 15 years old. He was given a steriod shot and antibiotic shot and I was never told of any risks from the steroids. I googled it when my cat got worse. He suffered from congestive heart failure. I had his file sent to a different clinic and the x ray results were never sent. I called and asked for the results and was not given the results. Just from Sarah saying she didn't see anything. Where are the pictures if you did an x ray? My cat suffered from congestive heart failure and it was confirmed he had cancer as well. Blood work would of shown his white blood count was high. I don't recommend anyone to take their pets here. Not compassionate or caring at all.

My family just moved away from Cortland but Crossroads was our primary vet for about 4 years. I…read moreNEVER had a negative experience here. Some things that they offer are nail clippings, vaccines (shots), exams, X-rays, they can prescribe all sorts of medicines if needed, emergency visits, over night kenneling, dental exams, surgeries, neuter/spay, and humane euthanasia. If they don't offer something they can connect you to someone who does. They are very flexible and I have had to bring in several dogs and one cat in for an emergency before (on different occasions) and they were very timely and professional about each interaction. If it was an emergency, they would insist on bringing them in immediately. The majority of the staff is women which was very helpful because my rescue dog (pit bull) was working through a fear of men at the time. All of the vets here are very friendly, professional, and knowledgeable. Dr. Clifford especially stood out to me in a positive way because of how she interacted with my pit bull. My pit bull was anxious and did not want to get up on the table, Dr. Clifford got down on the floor with him for the rest of the exam and this instantly put him at ease. I know that sometimes the front desk people can come off as rude and everyone has bad moments but it's a stressful job!! Bottom line, the veterinarians here are superb and I recommend everyone to go here. (They even have an exotic vet now)

Absolutely the best!!! We have taken our pets to Crossroads for over six years. Throughout that…read moretime their staff have always provided the best care for our fur babies. Recently, our English Cream (6 years young) was diagnosed with severe kidney failure. Dr Frederick and the staff at Crossroads provided us with every option for care as well as the bleak outlook with the utmost compassion. When the time came, Marley and our family were treated with more compassion and empathy by the staff, and Dr Frederick especially, we will forever be in your debt. That experience only solidified our decision to take our fur babies to only the best, Crossroads! We thank you for caring for those that bring so much joy to our lives. From the bottom of our hearts, thank you Crossroads staff, and a very special thank you to Dr Frederick. Bach Family

My wife and I have been taking our dogs to Dr. Wildenstein for years; even before she opened Adana…read moreVeterinary Clinic. From our puppies first wellness visit to the end of life care for our 20+ year old cocker mix; from spaying/neutering to major surgery; from routine vaccines to caring for our dog with cancer; we have been through it all with Dr. Wildenstein and the wonderful staff at Adana. They really do provide care, comfort and compassion to not only our dogs, but to us as well. We would recommend Dr. Wildenstein and the staff at Adana Veterinary Clinic to anyone looking for a veterinarian, without reservation! They are simply the best! Karl and Deb Oltz

This review pertains to reception staff only. I did not interact with the veterinarian. My purpose…read moreis to forewarn prospective clients that the individual with whom I interacted lacked compassion and communicated no empathy toward me. I recently called Adana's office to arrange for cremation of my cat (20 y/o) who had died at home the previous night. Following is a summary of my exchange with the staff member who picked up my call. They did not identify themselves. - I gave my name and explained my business - The staff member offered no condolences and asked quite abruptly, "Did you prepare the body?" - When I asked what they meant, they asked whether I had put the body in the freezer. - I had not thought to do that - In a belligerent tone, the staff member then asked whether I was telling them that I had left "the animal" out all this time with all the heat blowing around on "it" - I explained that I had wrapped him in a towel and placed him in a box in a spare bedroom - Again very abruptly I was instructed that I could not bring "the animal" (my sweet kitty who gave only purrs and cuddles his whole life) in through the front and that I must go in and pay first then drive around to the back of the clinic and they would pick "it" up there. My motivation for writing about this conversation was to prepare others for the kind of staff treatment they could expect at Adana. I cannot begin to imagine how toxic this person would have been to a pet owner newly devastated by the loss of a beloved companion. I hasten to add that the reception staff with whom I interacted in-person later that day were empathetic, gentle, and kind, and I felt that my furry family member of 20 years had been left in competent hands.

Dr. Claire Berian is best known for her mobile veterinary services. Ages ago, she came to my house…read moreto give all my dogs and cat their annual exam and inoculations, when I was too ill to get the gang to their regular vet. She did a great job, the animals weren't stressed at all, and neither was I. Recently, I hired her to come to the house to give my senior dog euthanasia. It's never a great day when you have to make that decision, but she was kind and caring. She made sure that my dog did not have one single moment of anxiety - which is all that counts, really. The process was quiet and efficient. I can't recommend her highly enough. She also followed up with one of the kindest condolence notes ever. My own siblings didn't even bother with an email.

Really kind to the animals. Very knowledgeable and takes the time to educate. Would highly recommendread more

When I moved to Moravia, NY, I needed a veterinarian for routine medical care for my animals. I…read moretried Moravia Veterinarian Hospital and was very impressed with the service. Dr Kerry Norris and her staff are very thorough and caring about the animals that they service. If Dr Norris thinks the issue needs elevation she will recommend sending samples or patients to Cornell. If you are looking for superior pet care, see Dr Kerry Norris.

We had a very nice experience bringing our cat to the Vet this time. There are some new people and…read moreall of them were very nice, gentle with out cat and had great customer service. We didn't wait long at all. I give thumbs up to them! :)

I was looking for a new dog sitter for our two daschunds. Our previous sitter would have up to 20…read moredogs at a time and was unable to give our dogs much attention or interaction at all. When we found out that our blind one spent the whole time there hiding we knew it was time to find someone else. We boarded our two dachshunds at the Barksville Inn and were very happy with the loving care they received. My husband and I decided to give the Inn a trial run before our upcoming longer vacation. We were nervous about leaving them with someone new, especially Lucy, the blind one. Turns out we were the only nervous ones. Buddy and Lucy did just fine! Kevin and David are caring people who really love dogs. They had a huge fenced in yard, which was a plus. Unfortunately, it rained most of their stay there. Hopefully it will stop raining next week! We will be taking them back then for a longer stay. I feel confident that they will be well cared for. I recommend the Barksville Inn 100%!

Although we have used this business in the past with satisfactory results, our dog recently…read moresuffered an injury while at Barksville Inn. We were not notified, nor was a vet consulted at the time of injury. By the time we fetched our pup 2-3 days later (Kevin could not say when it had happened) and discovered the half-dollar-sized wound, it was too late for our vet to apply stitches. We provided oral and topical antibiotics, performed ongoing, twice-daily soaking treatments, and revisited the vet, all of which led to eventual healing. Kevin did not call to check on the dog, did not offer reimbursement for vet or kennel fees, did not seem to feel any remorse for having inflicted damage to our dog (apparently due to "backing up the wheelchair"). Very worrisome and disappointing.

We board our dogs here a couple times a year and they love it! The staff is amazing! I never have…read moreany concerns about our dogs being mistreated. I love that they're not kenneled all day, but out like they would be at home. I enjoy the pictures they post of them. Our dogs have made new friends. It's nice to see the pups enjoying their vacation away from their humans. Highly recommend!

I found this kennel through a google search and then looked them up on Facebook, we had a last…read moreminute trip home with for a funeral, I called and explained that our pup was a nervous nelly who hated being alone, and when left crated he hurt himself, so keeping him crated at home for the arrangements wouldn't have been an option. The owners are a wonderful couple who are SO FLEXIBLE, they allowed me to drop off and pick up at the times of the services , and took such great care of him. Flint came home happy and tuckered right out from his busy day with his new friends. The facility is COVID friendly, clean and beautiful. Conveniently located just out of the town of McGraw. I would recommend this place 100x over for a safe loving environment for your fur babies. I didn't take any pictures of the facility but the website they provide has accurate pictures of the amenities offered. Fenced in yards , beautiful suits for the dogs, clean and tidy. You can tell that the owners love the pets just as much as you do

My dog needed immediate surgery for a disc problem. They got him in immediately and his recovery…read morewas remarkable. Kodo's to Dr. Dewey and his staff - my dog is part of my family, and he certainly kept our family complete. Thank you so much!!! Highly recommended. Vivian Ludwigsen (Dog- Buddy Horning)

Wonderful, caring, compassionate and knowledgeable! This practice has been fantastic with our cat…read more A real asset to the veterinary community. Recommend 100%