A marvelous spa. The facility is clean and tranquil. Courteous and helpful staff. Check-in was…read moresmooth and well-organized. My pedicure was excellent. I will certainly go again the next time I'm in San Juan.

The Spa at Condado Vanderbilt is easily one of my favorite spas. It was easy to book my treatment…read morevia email. The front desk staff was so friendly and welcoming, even joking with my partner when he dropped me off. The reception area is lovely, with seating and a small boutique. The assistant led me through the changing area, restrooms, sauna, steam room, and relaxation room. The lockers were easy to use. I enjoyed my time using the sauna and steam room. The relaxation suite was lovely, with delicious juices and snacks. I just wish there was hydrotherapy available before the spa service (there is not a whirlpool or cold plunge). I opted for the hammam, which is an elite treatment. I'd been wanting to do this treatment, at this spa, for a few years and it was fantastic. My therapist was absolutely amazing and I felt so comfortable with her. The hammam treatment happens in a stunningly tiled room. The history of hammam is explained, which I loved. My therapist explained the treatment protocol and that put me at ease. Once the treatment started, I never wanted it to end. It was so interesting and very relaxing. I left with softest skin imaginable. The Spa at Condado Vanderbilt is wonderful. This was an early anniversary trip and they gave us a lovely surprise, even though my partner opted not to partake in a spa service (now a regret of his). The spa was so calm and relaxing and they have the best staff. I loved every second of my experience here, and not only am I planning to go return, we are planning to stay at the Vanderbilt (which we should have done this trip).

Horrible! If you're a female, do NOT go for a massage with a male. I would never and have never…read morewritten a review like this other than for Euforia. After my experience at Euforia the One horrible time I went, my girl friends will never go back. Horrifying! Don't Go, Ladies.

We booked a same day massage here because we had to change flights to make our cruise on time…read more(JetBlue delays). Turned out to be an amazing error in our favor - we did an 80 minute couples massage and it was phenomenal. Michael and Jarina took incredible care of us and set us up for a week of relaxation and much needed rest. Place was super clean - check in was in the nail salon, but massages are on the second floor next door. Uber/Lyft from the airport and to the cruise terminal was painless. Will do again if we're back in San Juan.

When you want an elevated spa experience without hotel-spa pricing, Cloud Spa strikes the right…read morebalance. We were looking for a quality massage in San Juan but didn't want to pay full luxury hotel spa prices. Cloud Spa, located right next to the DoubleTree Hilton, ended up being the perfect middle ground--polished, relaxing, and professional without feeling over-the-top expensive. The space itself feels calm and thoughtfully designed. It's clean, serene, and well-run. While it doesn't have extended lounge or relaxation rooms where you can spend hours in a robe, it does deliver where it matters most: the treatments. Experience & Service * Very accommodating and welcoming staff * Smooth scheduling and check-in process * Locker and restroom facilities available * Focused environment centered around quality treatments Treatments * Excellent massages--skilled therapists and relaxing atmosphere * Wide range of treatment options available * Feels elevated and professional, not rushed or basic This is ideal for someone who wants a high-quality spa treatment without paying premium resort pricing. You're not coming here to spend half the day lounging--you're coming for a great service in a polished setting. Verdict Cloud Spa delivers strong value for the experience. Elevated but approachable, professional yet comfortable. If you're staying near the DoubleTree or simply want a dependable spa option in San Juan, this is an easy five stars.

Deep tissue massage while visiting PR. The venue is nice and clean, quiet as expected. I had a…read morevery good therapist - can't remember her name but she was amazing!

Ah, relaxation! Shoutout to the entire staff for showing me an amazing time on my birthday…read more I would say that the only thing this spa can improve on is updating their massage experience to provide guests with white linens as coverups and not use towels. The towel coverup wasn't appealing and it was a little tough on my skin. Aside from this, my deep tissue massage put me to sleep immediately and I woke up relaxed and happy. Shoutout to Juliana. I started my experience in the sauna, nothing fancy, just a cute space. Then I concluded my massage in the jacuzzi, small but relaxing. I was sad to hear that they ran out of champagne so I wasn't able to get my birthday drink as promised. However, they were apologetic and did their best to make sure that I was happy. I recommend them for anyone staying at the resort or simply in need of a spa experience.

I had a great massage at the Zen Spa Oceano! The atmosphere is so calming and nice. I really…read moreenjoyed my experience.

Good massage. Very friendly staff at a fair price. The masseuse was great at communicating with…read moreyou and your needs.

Making the reservation was very easy. It's a family owned business father, mother and daughter…read more They are all bilingual and communication was easy. The space is modest but clean and comfortable. The location is right across the street from Condado, Vanderbilt, and very safe. The massages were very high quality and with excellent communication. My wife and daughter were very comfortable and impressed. I definitely like that they paid attention to the questionnaire that we filled out before arriving and extra attention was spent on the spots indicated. I definitely would recommend going here.

Needed some TLC and treated myself to a massage. The atmosphere was really calm and great. Nice…read morechanging area and waiting area with tea, water and snacks. The massage was great. I had a very stiff shoulder and it was worked out. I was a bit sore the next day but I really needed the massage. If you are looking to really treat yourself, this place is great.

I booked a couples massage on January 1st and received a message that the booking was not confirmed…read moreuntil someone from the spa contacts me. It's been 17 days and I have attempted to contact the spa repeatedly by phone, email, and WhatsApp but have been fully ignored. Really disappointing to get to Puerto Rico and be failed by a salon catering to tourists. Maybe I dodged a bullet judging from the other reviews. Edited to add: I was finally able to get a person on the phone on the morning of the massage. She stated that they had never received my reservation request, my email, my voicemail, or my WhatsApp messages. Highly recommend against making an appointment here unless you can physically go into the salon and book something.

I am over a year late in writing this review. I wish I reviewed sooner, so everyone can be aware…read morethat this gem exists! My husband and I came to this salon shortly after our plane landed in Jan 2025. We didn't have time to get pedicures before traveling, so we figured we would patronize a local business in PR. After doing a quick Google search, I came across Anam Spa. I do not remember the two nail technicians who serviced us, but they were fairly young and they were very nice. They took their time in giving us the pedicure and they provided great suggestions when we asked them what are some things we should do while in PR. The place was clean clean. Nicely decorated and just felt very warm and welcoming. I would definitely return.

Stopped in on a busy Monday in April and again the following Saturday. Some of the best mojitos in…read morethe area! Friendly service!

I would dare to say that this spa is the best one I've gone in my years. Service quality is one of…read morethe best, is the one location that really surprises you. on the third floor of their location at the Ashford Avenue in San Juan, Puerto Rico . Views of the lagoon and ocean makes this space a very tranquil one. Ocean waves sounds in background while been serviced makes a peaceful environment; great prices & treatment services. Either a facial, body massage or body treatment, staff knows well their craft. Ask for either Marcia or Maribel and you will feel, look like a new person after this friendly estheticians take care of your skin properly after evaluation. Call now and make the reservation you deserve.

I have been doing the cryo and lipolaser and it has helped. I went for 4 weeks lost about 7 pounds.read more

Worst customer service in the entire world. Do not come here. It is not relaxing. They harass you…read moreand bother you when you're trying to relax. They lie about their fees and then they don't honor their punchcards. Toxic and unsanitary glue sticks to your skin.

Awesome wellness spa! All equipment is state of the art and always available! Upscale looking decor…read moreinside and staff was very helpful! Massage therapists were amazing! Individual bathrooms with showers available as well! I couldn't have asked for a better experience! I will be a regular here for sure!

Overall a relaxing experience but very VERY lackluster…read more The spa itself was very basic. Locker rooms were small, one bathroom and two showers. Not a lot of space and basically zero privacy. The bathroom was not maintained - there was no toilet paper and the trash can was full with paper towels overflowing spilling onto the floor. This was a turn off from the beginning. The "relaxation lounge" was also extremely basic. Not a lot of seating, lukewarm water and minimal snacks. The temperature of the room itself was also a bit humid. The amenities were just okay - a sauna and steam room. It would have been nice to have a private jacuzzi/hot tub separate from the rest of the hotel considering what you are paying for a service. The hotel gym is upstairs and so you could hear the treadmill from above which took away from the relaxing vibe. My shower (one of two) did not have any body wash left so I had to use shampoo. Not what you expect....we were also not offered spa sandals and I didn't want to get mine wet since they are a bit nicer, so basically went in barefoot....also not cool. Robes also very thin and not high quality. The massage itself was relaxing, but also very okay. I was hoping the epicness of my massage would make up for all the other stuff but alas....I've had better massages. My masseause was very nice (I had a male). He asked me what areas to focus on, and then barely focused on those areas so I was disappointed. I wasn't taken back for my 4:00 pm appointment until 4:05 pm and they still finished my 50 minute treatment at 4:50 pm, so I feel I got jipped on my last 5 minutes. On the plus side - the treatment room was very comfortable, relaxing music, and just going to a spa is a treat in and of itself so I enjoyed it but it was very disappointing. I really only go to spas when I'm on vacation and expected a lot more. I wish I had read reviews prior to booking. The Royal Senesta is a great hotel so I assumed the spa would be equally as luxurious and pampering but -- definitely not. I would not recommend going here.

Worst massage I've ever had. Super lazy masseuse. It was an 80 minute massage - she easily robbed…read moreme of 15 minutes. She often used one hand and just wasn't really massaging me. She was so awful that I walked out midway through the service. I've never done that before. But I was so annoyed that I had to leave. Would never recommend this place. But want to add the manager was very gracious in handling this.