When you want an elevated spa experience without hotel-spa pricing, Cloud Spa strikes the right…read morebalance. We were looking for a quality massage in San Juan but didn't want to pay full luxury hotel spa prices. Cloud Spa, located right next to the DoubleTree Hilton, ended up being the perfect middle ground--polished, relaxing, and professional without feeling over-the-top expensive. The space itself feels calm and thoughtfully designed. It's clean, serene, and well-run. While it doesn't have extended lounge or relaxation rooms where you can spend hours in a robe, it does deliver where it matters most: the treatments. Experience & Service * Very accommodating and welcoming staff * Smooth scheduling and check-in process * Locker and restroom facilities available * Focused environment centered around quality treatments Treatments * Excellent massages--skilled therapists and relaxing atmosphere * Wide range of treatment options available * Feels elevated and professional, not rushed or basic This is ideal for someone who wants a high-quality spa treatment without paying premium resort pricing. You're not coming here to spend half the day lounging--you're coming for a great service in a polished setting. Verdict Cloud Spa delivers strong value for the experience. Elevated but approachable, professional yet comfortable. If you're staying near the DoubleTree or simply want a dependable spa option in San Juan, this is an easy five stars.

Sorry to write this.. I wanted to like this spa since it's the only spot that took me at such short…read morenotice and they even gratefully provided a bathing suit. I just wanted a nice soak and a cooling shower and when I was floating in the saltwater pool I got a huge clump of hair stuck in my fingers. And when I was looking down into the pool light there was little white specs floating around. I'm lightweight disgusted honestly please do better and cleaning your facilities.

I went here because Dr Luis Espinosa was highly recommended.Since an appointment with him would…read moretake more than 4 weeks I decided to book with another Dr. What a mistake. I went with Dr Rosbel Gonzales to have botox and Radiesse. First, this Dr did not made feel comfortable, she did not explained the procedure before or during the process. The put some ice on my face, I do not recall any topical anesthetic being used, the injections hurt so much I almost did not finish it. All she kept saying was "ohh... this is so strange.... well may be because the needle is a bit thicker" She did not offered any solution, more anesthetic etc. Well I went home with a swollen face,, when I came back one month later for a follow up and told her that I did not see any significant results, she told me, well I see you are disappointed, however at your age(51) you should have gotten 2 vile/syringes. I could not believe it ! I told her, As a doctor if you thought I would need 2 syringes, by the way about $700, why you did not tell me then ???? I would not have done anything at all. I would prefer to save the $1,500 for plastic surgery down the road. I'm not extending this review to all the Dr's in this place, but if they care about their patients they have to do better than that

From the owner: We specialize in skin care and facial rejuvenation without surgery. We have the latest technology…read moreand a team of doctors and estheticians!

LOVED this spa!!! Everyone is so friendly, spa was AMAZING, and drinks + food were served :) I feel…read moreso amazing after and so relaxed! 100% RECOMMEND!!!

Very solid service. Mostly on time. The massage therapist was very good. Overall a great spot…read moreto get a massage.

Horrible! If you're a female, do NOT go for a massage with a male. I would never and have never…read morewritten a review like this other than for Euforia. After my experience at Euforia the One horrible time I went, my girl friends will never go back. Horrifying! Don't Go, Ladies.

We booked a same day massage here because we had to change flights to make our cruise on time…read more(JetBlue delays). Turned out to be an amazing error in our favor - we did an 80 minute couples massage and it was phenomenal. Michael and Jarina took incredible care of us and set us up for a week of relaxation and much needed rest. Place was super clean - check in was in the nail salon, but massages are on the second floor next door. Uber/Lyft from the airport and to the cruise terminal was painless. Will do again if we're back in San Juan.

Well, great!! Like the beaches here haven't spoiled me for any other beach on the planet, I just…read morehad a facial by Lisbeth. Her knowledge of product and ingredients has convinced me that I will NEVER have another facial that is comparable. In addition to being an esthetician, she clearly paid attention when learning massage techniques too. She actually checked my range of motion before gentle stretching. So impressed. My husband had a massage with Sam and would write a review but he is currently non-verbal because he is so relaxed. Probably worth the plane fare to make this a regular event!

From the owner: villa massage in st john usviread more

My fiancé and me went to the Dorado location for his birthday gift. Vanessa was the greeter and she…read morewas very professional and welcoming. We loved the vibe of this place, we felt very appreciated and pampered. Our massage therapists nailed it. They were so elegant and hit the spot. The massage was perfect in the perfect pressure and execution. I recommend this place over many others. Best massage ever!

I love this place! Such great customer service, and we all know that if a place doesn't have great…read morecustomer service you think twice about coming back or returning at all. But most definitely I'll be back! So I was recommended this place by a really close friend of mine. I was actually looking for a place for waxing since I'm new in this area and wanted a good place where I can trust for waxing. She convinced me about this place and to do laser instead. Because waxing will eventually accumulate to paying a whole session of laser, she made a good point there. So I decided to try it out. I kind of got lost finding the place because it's sort of hidden in a plaza and if you're not careful you'll pass it. So I called to see if they can guide me and the receptionist was very helpful in guiding me to the place. When I got there the receptions was very helpful and answered all my questions. And the place is so calm and relaxing by the way. Nice setting I must say. The staff there were great as well. I must add that they do offer a variety of services (check their website) and also have sales so check it out. Totally recommend this placd

Made an apt 36 hours in advance for mani / pedi. Got there 10 min early... waited 40 minutes... the…read moretech finally said she was running behind and she would be done in 5 minutes. 15 minutes passed and I asked again how much longer. She said she was finishing up... after waiting 50+ minutes, I walked out. Customer service was awful.

The absolute best gel manicure I have ever received and she did it without water! It supposed to…read morehelp with the longevity of the polish I believe. Nanette took her time and was very detail oriented. If you are in the San Juan area, check it out!

Great Botox (haven't had anything else), really nice people…read more(especially the lady who I think is the mgr/clinician) and great prices. They were very careful and precise and only the doctor does the work. Would absolutely recommend & I usually go to the best in NYC where I live.

Well I did it! I got my first shot of Botox after telling myself for two years I would do it. Just…read moregot one shot on my "11"s which is between my eyebrows. I was surprised that it was not immediate or even within 24 hours but eventually as i guess it settled there is a visible difference. Really happy with the results and will keep going back! Experience at the office was good! Clean and the doctor is pretty engaging. If you're looking for reassurance that this is a good idea or calming your nerves, probably not going to happen. It's very quick in and out and so normalized that you shoul probably just do your research beforehand and have questions ready to calm your nerves.

A marvelous spa. The facility is clean and tranquil. Courteous and helpful staff. Check-in was…read moresmooth and well-organized. My pedicure was excellent. I will certainly go again the next time I'm in San Juan.

The Spa at Condado Vanderbilt is easily one of my favorite spas. It was easy to book my treatment…read morevia email. The front desk staff was so friendly and welcoming, even joking with my partner when he dropped me off. The reception area is lovely, with seating and a small boutique. The assistant led me through the changing area, restrooms, sauna, steam room, and relaxation room. The lockers were easy to use. I enjoyed my time using the sauna and steam room. The relaxation suite was lovely, with delicious juices and snacks. I just wish there was hydrotherapy available before the spa service (there is not a whirlpool or cold plunge). I opted for the hammam, which is an elite treatment. I'd been wanting to do this treatment, at this spa, for a few years and it was fantastic. My therapist was absolutely amazing and I felt so comfortable with her. The hammam treatment happens in a stunningly tiled room. The history of hammam is explained, which I loved. My therapist explained the treatment protocol and that put me at ease. Once the treatment started, I never wanted it to end. It was so interesting and very relaxing. I left with softest skin imaginable. The Spa at Condado Vanderbilt is wonderful. This was an early anniversary trip and they gave us a lovely surprise, even though my partner opted not to partake in a spa service (now a regret of his). The spa was so calm and relaxing and they have the best staff. I loved every second of my experience here, and not only am I planning to go return, we are planning to stay at the Vanderbilt (which we should have done this trip).

Unfortunately, our experience at Nouvelle D'Sp Boutique in the Mall of San Juan was very…read moredisappointing, especially considering the price and the expectations we had. For Christmas, I bought my wife a facial package that included several services for $275, including a glass of champagne. The intention was for her to have a relaxing, special, and truly pampering experience. That's not what happened. From the beginning, the orientation was practically nonexistent. They didn't properly explain the process or what she was supposed to do. They simply told her to go into the sauna, without any further instruction. Upon entering, she realized that the saunas weren't separated for men and women. While she was in her swimsuit, a man entered wearing only a towel. This made her feel extremely uncomfortable. The man even started talking to her, when all she wanted was to relax and meditate. Because of the discomfort, she decided to leave the sauna before 10 minutes had passed. Then she went to the showers, where she again encountered a complete lack of privacy: open and uncontrolled doors, making it possible for anyone to see her while she showered. She couldn't relax or feel safe. She had to shower in her swimsuit for safety. The facial itself was performed, but the entire experience was already compromised. At the end, upon seeing the alcoholic beverages, she asked if they were included and was told they were. However, she was never offered the glass of champagne that was specifically included in the package and was one of the reasons she purchased this combo. Overall, the service was cold and disorganized. No one guided her, no one attended to her with care or made her feel pampered. It was as if she had to figure things out on her own, instead of receiving personalized attention. For almost $300, the experience was completely unsatisfactory. It did not live up to its promises or the level of quality and privacy expected of a place like this. I would not recommend it.

I had been wanting a facial for a VERY long time. Being a grad student gets very difficult and…read moredraining. I was gifted a facial! Although school got in the way, I finally managed to enjoy my gift today! The entire place smells really good, very relaxing dim lighting throughout and soothing music. My facial was done by Paula. She was super nice and easy to talk to. You are assigned a lounge bed before the facial begins and you return after for a drink of your choice (wine, water, champagne and whiskey etc) and snack (hummus or wrap). The facial took about 1.5hrs. You are offered heated hand mittens (do it!) I felt brand new after the whole experience and would do it all over again. Oh and the place was very clean.