When you want an elevated spa experience without hotel-spa pricing, Cloud Spa strikes the right…read morebalance. We were looking for a quality massage in San Juan but didn't want to pay full luxury hotel spa prices. Cloud Spa, located right next to the DoubleTree Hilton, ended up being the perfect middle ground--polished, relaxing, and professional without feeling over-the-top expensive. The space itself feels calm and thoughtfully designed. It's clean, serene, and well-run. While it doesn't have extended lounge or relaxation rooms where you can spend hours in a robe, it does deliver where it matters most: the treatments. Experience & Service * Very accommodating and welcoming staff * Smooth scheduling and check-in process * Locker and restroom facilities available * Focused environment centered around quality treatments Treatments * Excellent massages--skilled therapists and relaxing atmosphere * Wide range of treatment options available * Feels elevated and professional, not rushed or basic This is ideal for someone who wants a high-quality spa treatment without paying premium resort pricing. You're not coming here to spend half the day lounging--you're coming for a great service in a polished setting. Verdict Cloud Spa delivers strong value for the experience. Elevated but approachable, professional yet comfortable. If you're staying near the DoubleTree or simply want a dependable spa option in San Juan, this is an easy five stars.

Sorry to write this.. I wanted to like this spa since it's the only spot that took me at such short…read morenotice and they even gratefully provided a bathing suit. I just wanted a nice soak and a cooling shower and when I was floating in the saltwater pool I got a huge clump of hair stuck in my fingers. And when I was looking down into the pool light there was little white specs floating around. I'm lightweight disgusted honestly please do better and cleaning your facilities.

Got a couples massage! Wonderful. Second time going there and just like the last time it was great…read more Relaxing and a great place to decompress.

I just had the most expensive pedicure of my life -- and unfortunately, there was absolutely…read morenothing about the experience to justify the shocking price. No upgrades, no extra perks, nothing notable that made it feel special. Just a very basic service at a premium cost. If you decide to go, I highly recommend looking closely at their price list beforehand so you're not blindsided like I was. I left feeling more frustrated than pampered.

Horrible! If you're a female, do NOT go for a massage with a male. I would never and have never…read morewritten a review like this other than for Euforia. After my experience at Euforia the One horrible time I went, my girl friends will never go back. Horrifying! Don't Go, Ladies.

We booked a same day massage here because we had to change flights to make our cruise on time…read more(JetBlue delays). Turned out to be an amazing error in our favor - we did an 80 minute couples massage and it was phenomenal. Michael and Jarina took incredible care of us and set us up for a week of relaxation and much needed rest. Place was super clean - check in was in the nail salon, but massages are on the second floor next door. Uber/Lyft from the airport and to the cruise terminal was painless. Will do again if we're back in San Juan.

We had a large group that stayed at The Lucky Penny in San Juan, Puerto Rico. Alex traveled to us…read moreand set up a nice relaxing atmosphere in the house. He was very professional, kind and prompt. He gave 4 one hour massages, which was a lot of work. But we all enjoyed our session and felt well taken care of. We all had different scents too. I enjoyed the eucalyptus oil. It was a wonderful spa day that we didn't have to leave the house for!

From the owner: DeepTissue massage is my signature therapy. With over 10 year of experience I use different…read moretechniques such as Myofascial Release, Shiatsu, GuaSha, Cupping, Essential Oils and more to relief your tension and help you relax

So excited to have found this place! New to the area and wanted to find an affordable massage after…read morea hectic few weeks. Contacted them on Yelp and Luis responded within the hour and said he could take me an hour later. So great! Salon is very modern and clean looking. Massage was great! And I think was even a couple minutes longer than an hour, yay! Luis was also very responsive about pressure and discussed with me some obvious muscle tension areas that I have which was neat! You will have to call them when you arrive because they are in the bottom of a condo building so just have their number ready.

Love love this salon! Olga and her team are very professional and knowledgeable. They individualize…read morethe facials and treatments according to your needs. Every time I'm in Puerto Rico, this is my go-to place for facials and massages. My skin always feels and looks amazing after leaving here!

This was such an awesome experience! We had a couple's massage and we left so relaxed, renewed &…read morerefreshed! The place is in a sketchy looking strip, but don't judge the book by its cover. This place was beautiful inside, perfect ambiance between the music, scents and the positive vibe from the employees. Afterwards we went next door to a cafe & had a delicious, very authentic lunch. It was perfect!

My dude and I really enjoyed our massages from the twins Stephanie and Tiffany. Stephanie petite…read morehands really got into this plus size be-luxurious body that I dozed off! The owner was so sweet and professional!

A marvelous spa. The facility is clean and tranquil. Courteous and helpful staff. Check-in was…read moresmooth and well-organized. My pedicure was excellent. I will certainly go again the next time I'm in San Juan.

The Spa at Condado Vanderbilt is easily one of my favorite spas. It was easy to book my treatment…read morevia email. The front desk staff was so friendly and welcoming, even joking with my partner when he dropped me off. The reception area is lovely, with seating and a small boutique. The assistant led me through the changing area, restrooms, sauna, steam room, and relaxation room. The lockers were easy to use. I enjoyed my time using the sauna and steam room. The relaxation suite was lovely, with delicious juices and snacks. I just wish there was hydrotherapy available before the spa service (there is not a whirlpool or cold plunge). I opted for the hammam, which is an elite treatment. I'd been wanting to do this treatment, at this spa, for a few years and it was fantastic. My therapist was absolutely amazing and I felt so comfortable with her. The hammam treatment happens in a stunningly tiled room. The history of hammam is explained, which I loved. My therapist explained the treatment protocol and that put me at ease. Once the treatment started, I never wanted it to end. It was so interesting and very relaxing. I left with softest skin imaginable. The Spa at Condado Vanderbilt is wonderful. This was an early anniversary trip and they gave us a lovely surprise, even though my partner opted not to partake in a spa service (now a regret of his). The spa was so calm and relaxing and they have the best staff. I loved every second of my experience here, and not only am I planning to go return, we are planning to stay at the Vanderbilt (which we should have done this trip).

The worst massage I've ever had. This is a scam and so I didn't bother trying to get my money back…read more $40 for 15 mins of nothing

Service tech was never available. Others waiting also were scammed…read more They require pre-payment and then disappear Do not trust!

Good massage. Very friendly staff at a fair price. The masseuse was great at communicating with…read moreyou and your needs.

Making the reservation was very easy. It's a family owned business father, mother and daughter…read more They are all bilingual and communication was easy. The space is modest but clean and comfortable. The location is right across the street from Condado, Vanderbilt, and very safe. The massages were very high quality and with excellent communication. My wife and daughter were very comfortable and impressed. I definitely like that they paid attention to the questionnaire that we filled out before arriving and extra attention was spent on the spots indicated. I definitely would recommend going here.