I set up a pedicure and manicure for my upcoming trip to Vegas on 8/21 hours before my flight. I…read moregot lost and was late, but Kelly greeted me at the door with no animosity. Just very helpful while i figured out what I wanted. She ended up giving me my manicure and Annie did my pedicure. Both ladies were friendly and kind and worked within my time limits and did an amazing job. My name is Rone and although I don't treat myself to this hardly ever. I may come more often if I am getting these 2 ladies to perform my service. Again they were great!!

I've been coming here for about a year. Vince always does a fantastic job! I always get right in…read moreand leave very happy with my nails!

Lana has been doing my nails for years now and I couldn't imagine going to anyone else. They are…read morealways perfect, she gives me great advice on colors and she's the sweetest. Zen is super clean and nice as well. I will definitely keep coming back.

My nail broke at the airport before my flight to Charlotte to visit family. I searched for nail…read moresalons nearby and Zen Nails came up. After searching the reviews I found many that recommended Lana. I went on their site and was able to book an acrylic removal and Gel-X appointment. Lana was truly a sweetheart from start to finish. She paid attention to detail and cared for my natural nail. I highly recommend Lana!

Visiting Charlotte for work and needing a pedi badly! This place is right next to the Marriott and…read morewas amazing! Dana was my tech and she was fantastic and so great at what she does. This place is clean, friendly and they even offer drinks . Highly recommend

Natural nails with the vital gel service, French design with abstract gold. Nails and design done…read moreby Diane! It was a relaxing and positive experience. Favorite nail salon in Southpark and Charlotte. Thank you again for the great service.

Love! Such a great experience. Great nails & great service! Got a mani and pedi. The nail bar is…read moreclean and fun. Great music. Full Gel X set with a design!

Elvia is amazing. Her attention to detail is absolute perfection. Gel Build looks as natural as a…read moreregular mani but for real last two weeks and more!

This place is so cute and organized. Jay did my nails and although I had to wait a little bit…read morewithout much communication, it was worth it. Jay talked to my boyfriend in Vietnamese and made it less boring and more interesting for him while he waited for us throughout the entire process. My only complaint is that they need someone working the desk for the people who walk in and have questions. If they can't do that, then the several ladies who checked out their customers could at minimum help out and be friendly to those of us who just walked in. It's not a good look to walk up to the desk, check out their customers and ignore people who walked in, haven't been addressed and are just standing there, looking pitiful and unwanted. If I come back to North Carolina, I would go back to this place for my nails and ask for Jay.

Service was okay. Not worth the price. A higher prices compared to other nail salons in the area…read more Was charged $28 for kids gel polish, not a manicure just the polish. I was in the area and needed to kill some time. I was overcharged and was given a gift card instead of credit back on my card. Will not be returning.

Best pedicure I've ever gotten!!! Gloria was wonderful and did an amazing job! She took her time…read moreand made this pregnant lady feel spoiled.

There are probably 100 nail salons between Concord and South Park, but this location off of Sharon…read moreRoad is by far the best. So much so , that I don't mind taking the 45 minute drive every two weeks to get my manicure and pedicure. Every single person there knows how to do nails extremely well. They seem to be trained on the latest techniques and always have the latest colors. I wouldn't switch even for something closer.

I just went to this place to have a manicure and to be honest the service they offer is very cheap,…read moreI dont know if they use expired products but the minute I walk out of the place my nails look like nothing was done on my nail, many bubbles, they don't even paint the full nail, and I just do my nails today and i will have to re do my manicure again tomorrow, I try many times but is always the same.

This was the worst nail experience I've had unfortunately. I had left my Nails to breathe for a few…read moremonths and was really excited to get a new set. I usually get acrylic extensions gel, color and French tip. I asked for that on toes and nails. She was not listening to what I wanted for my design And how I wanted my nails to look that I was paying for. Attached is the first picture of how they usually look when I get them done second picture as her work. They were so bad I had to stop her and not even continue the French design on my nails. I would have just wanted a refund. I paid $145 for this work that was not good. This place is good if you just want regular polish on nails nose, designs, or extensions. Never coming back

Everyone is nice and personable. They all do a good job. For a gel manicure I use Alfonso and he…read morenever disappoints.

Another amazing set by Ashtyn!‍ I showed her the vibe I was going for with some Pinterest photos,…read moreand she absolutely killed it. I've gotten so many compliments already!!

This business is on class pass if you have a membership! I've been wanting to try it out!…read more There isn't a huge parking lot in that shopping center but there are plenty of spots in the garage and parallel. I made a 4:30 appointment on a Friday (I was able to make an appointment a couple days in advance) for a gel pedicure and they took me back right at 4:30. They asked if I wanted anything to drink and I got a mini bottle of water. The facility is huge- lots of manicure and pedicure spots. It is also an aveda salon, so in the back I noticed a few people getting their hair washed and a few people getting their hair colored. They played music in the spa. The pedicure chairs were normal chairs- not massage. They were kind of low to the ground lol. The pedicure was very luxurious! It included a foot soak, a scrub, a lotion, hot towels, nail shaping, and polish. They asked if I wanted orange or lavender for the scrub and lotion. He spent a ton of time massaging both in which was wonderful!!! He didn't spend a ton of time 'grating' the dead skin off my heels but he did touch on it. They had a ton of gel colors to pick from and The end product looks great, hoping it lasts a while!! It took about 45 minutes for this. It was $82 for the gel pedicure which seems to be about average for this service.

I scheduled a last minute appointment here the other day because I was in the area and was…read moredesperate! The online booking was simple and there were plenty of openings available for me to get in quickly. The salon itself is aesthetically very nice. It's large, bright, clean and great design. When I arrived I was promptly greeted and shown to the nail station. They had a lot of color selections, standard OPI colors and some others. Paul was my nail tech and he was great! Tested my color options in advance with me, checked in along the way to make sure I was happy. He was fast, but still had a great attention to detail. I was really pleased with his work and would definitely go to him again! Docking a star because the price was very expensive - $60 for a basic gel manicure. I get that the area is pricey and this salon is trying to say they are "luxury", but it was honestly the same level of service and products I've received at every other nail salon, for way less. I would go again because of the convenience, but I wouldn't seek it out if you are not in the area.

Had a great experience today getting a gel manicure with Tim! I'll talk about the safety…read moreprecautions they're taking as well as the actual service! 1- I went during phase two of NC's reopening during the covid crisis, and I couldn't have felt more safe! My sister and I made our appointments (it's appointment only right now) and waiting outside until our technicians were ready. The inside of the salon is large and tall, allowing plenty of room! They had every other station blocked off, plenty of hand sanitizer, and plexi-glass in between you and your nail technician. I saw an employee wiping down stations with cleaning solutions after every client as well. All employees and customers wore masks and It felt extremely safe. 2- Tim did an AMAZING job on my nails! The service was thorough and he took his time to make sure that they looked great. It was $40 before tip, which is very reasonable for a gel mani. The receptionist was friendly and welcoming, and the salon itself is very aesthetically pleasing. It is light and open with LOTS of stations. (Obvi all the stations aren't open rn bc of the pandemic) I'll definitely return to this location!!!

Decided to cheat on my current go-to salon (Anthony Vince Nail Spa), so wandered over to Cachet…read moreNail Boutique! As expected from a South Park nail salon/spa, Cachet was exceptional. With its stark, striking, all-white decor, with gold and silver accents, the place is posh and pristine! I have to say, however, that I didn't feel quite cozy here...it almost feels sterile (?) in its minimalist kind of way. Service started out kind of rocky...in a way that's hard to explain. From the reception to the pedi chair, as well as its odd payment system, the entire experience felt uneasy, almost rough. I've been to more generic, cheaper nail salons that had more of a sophisticated system...with a nice, smooth experience from start to finish. The experience here wasn't quite so smooth. Like I said, it all felt kinda rocky. My mani/pedi service also started off awkward...given that I could barely understand the young girl (very soft voice with a super-thick accent). Anyway, thought it was best if I just fiddled on my iPhone, so the communication problem wasn't a huge issue. Don't know her name, but she turned out to be really good...in terms of her technique. I'll even say that she did a stellar job with the cuticles and polishing. BTW, I just got their Mimosa Mani and Pedi (Express), so the pricing wasn't too bad for a nail salon of this caliber. Besides, it was quite pampering for an Express Service...probably equivalent to a Deluxe version in lesser salons. One last thing...Overhead Music! This always affects my overall impression. Maybe because I used to work for Muzak, where we specialized in matching up music (and messages) with the various businesses...but yes, overhead music IS important (to me, that is!). Unfortunately, this place did NOT match up the right music for its uber pristine environment. I guess I don't get why these upscaled salons and spas (including nail salons and spas) don't go with New Age, Ambient, Easy Listening type music. Despite the Fancy Schmancy ambiance, this place played rough 'n rowdy type of Pop and Soul. Mind you, I can get into Pop, Soul, even Punk and Industrial, but this type of music for this type of setting was just not right. It most definitely didn't help set the serene vibe for this type of place. Again, disappointing. Overall, I was initially mesmerized by their ambiance...but like I said, the experience itself was shaky and awkward. Plus, the bad, ill-suited music! Still, the mani and pedi service turned out to be excellent, so I'd definitely recommend this nail "boutique" for those looking to feel like a Queen (an Ice Queen?) for a Day!