I had a very disappointing experience with this dental office from start to finish…read more My biggest issue was the lack of transparency about the cost of my treatment. I believed my insurance would cover the procedure, but after everything was completed, I was left with a bill of over $300. I was later told they had already applied a discount of around $190, but that didn't address my main concern. If I had been told the full out-of-pocket cost before the procedure, I would have declined it altogether. A discount on a service I never would have agreed to doesn't change the fact that I wasn't given the information I needed to make an informed decision. The office also accused me of trying to leave without paying, which was completely untrue. I was trying to discuss payment options because I couldn't afford the unexpected balance. At the time, they were unwilling to work with me. Then, months later, I received calls offering a payment plan while also threatening to send the account to collections. That was frustrating because I had already tried to resolve the matter much earlier. I also attempted to negotiate a settlement by offering to pay a significant portion of the balance immediately. Instead of having a respectful conversation, I was told no. When I asked to speak directly with Dr. Greg Myers, the conversation became extremely unprofessional. In my experience, he spoke to me disrespectfully, used profanity, and ultimately hung up on me while I was trying to resolve the issue. I found that behavior unacceptable from a healthcare professional. My interactions with the front desk staff, including Kara, were also disappointing. I did not feel heard, respected, or treated like a valued patient. Overall, this experience left me feeling misled about costs and poorly treated when I tried to work out a reasonable solution. I would encourage anyone considering this office to ask for a detailed written estimate of all costs before agreeing to any treatment and to make sure they fully understand what their insurance will and will not cover.

The procedure itself was performed well, and I appreciate the skill involved. However, I was very…read morefrustrated with the way Dr. Myers communicates with patients. When I asked simple questions to better understand my situation, he became defensive and focused on emphasizing the quality of his work rather than addressing my concerns. I want to be clear -- I was not questioning his ability or methods, only trying to gain clarity about my treatment. Unfortunately, it feels that asking questions makes Dr. Myers annoyed or that he does not truly listen to what you are saying, and simply runs to his defense. I would consider returning based on the efficiency of the root canal itself and it being relatively close to me in Solon, but the overall experience with the dental staff made me hesitant to do so (the front desk people were great). Additionally, while waiting, I overheard the doctor telling other patients how superior his work is and that his process should not be questioned. While confidence is important, bedside manner is equally critical. Patients who are in pain and seeking help want to feel heard and respected, not patronized.

Dr Bonar is pretty awesome. She is gentle, and her assistant was super sweet. I had a root canal…read moredone today and I fell asleep! Well, I was assisted by Ativan but this just never happens to me because I wait for the inevitable pain. Never happened. Excellent practice!

They are absolutely amazing. Excellent communication, care, professionalism and specialized…read moredentistry. For a complicated emergency procedure they handled it great.

I have been a patient at Solon Dental for at least 12 years and every time I have a procedure done…read morethe price they quote and the actual cost is always much more. All my annual cleanings and X-rays are covered 100% under my plan but I always end up with an additional cost of a lot more. I have decided to discontinue my relationship with this establishment.

I would not recommend this Dental office, the staff is rude and they say they are under your…read moreinsurance and surprise you bill is doubled since they really are not. Try and argue with and blame it on the patient. They do not have the Doctors all under the plan to have it covered, they need to get their information correct. The one visit I had they never fixed the pain in the tooth. Would not go back or have anyone deal with this office.

This endodontist office is conveniently located off Chagrin Blvd. Appointments are easy to…read moreschedule and you can fill out the paperwork online. You should be aware that they do not guarantee to take your insurances fee schedule.

Absolutely hate having to see a dentist!!! But when it's time to take care of any dental…read moreproblems,Steve Katz is one of a rare breed of dentists who makes something painful,into a truly relaxing and pretty much pain free adventure!!Kindness,caring and so thoughtful and knowledgeable in his profession!!! I would never look for any other dentist,because I found him!!!

If you're looking for a great place to get dental care, Dental Care of Solon delivers! Great and…read moreengaging Dentist, and Emily (who does dental cleanings) is amazing! The only reason I COULD NOT give this place a 5 star rating is their billing system. It's takes me a lot more time to get my FSA account to reimburse my copay (and sometimes never do!) because they don't identify (as example) patient name and tooth number. So, if you're getting the same work (a filling as example) done on two teeth, FSA seems to consider it's one not two teeth, and rejects the bill. I've asked, I've called, but the office just seems to be unable to make change happen in billing. Other than that, this place is great!!

I have no complaints about the provider care. However, the billing staff has no knowledge of how…read moreto bill. Thus, they don't. You have to pay up front, they never submit a claim on your behalf and in return they do not have to refund anything to you. I will not be returning.

in early 2022, was referred by another asian dental provider, requested they only refer to dental…read moreproviders "In Insurance Co Network" they did NOT. Joong Hahn failed to remove all infected root pulp, infection returned, complained , but he refused, as My Insurance Co wouldn't pay because Hahn was not in Network, as I requested by my original dentist. Appealed pmt status, Ins Co paid Hahn (Southwest Orthodontics, but, then I received threatening letters demanding payment. Discovered previous complaints online against Dr. Joong Hahn double-dipping, incompetence & injury, & getting paid by Insurance Co & Demanding payment from Patient. Beware.

Was told it was in net work, but I would still have to pay half of $3200 and then I would get my…read moremoney back after my insurance covered whatever it was. I could not get a straight answer as to why it would cost so much and when I asked, she told me to call my insurance and complain because it's their fault. Overall, the receptionist had a poor attitude. I will not be using this dentist.

I had an amazing experience. I came with a dentist referral and didn't know what to expect. I had…read morebad experiences in the past and was a tad uneasy on my drive. As soon as I opened the door, I felt a calmness. The room was inviting, there was soft music playing and Miss Linda greeted me warmly and immediately with a big smile. Ms Barb welcomed me within two minutes and mentioned they would be doing some imaging and explained everything along the way. We decided on a root canal that day, my heart immediately started to beat fast and I told both Ms Barb and Dr Mickel of my past unpleasant experience, and my hesitation. They were both very affirming and encouraging. They allowed me time to center myself and gave me a squishy ball. They talked me thru it and explained every step. I made it and Dr Mickel whispered a quick blessing over me as the end. It was exactly what I needed on that day. The positive messages on the walls were great. I thanked Ms Barb in tears and she asked if she could give me a hug. I have never ever had genuine kindness shown to me at a dentist setting. I am forever a fan!

Upon opening the door, I was welcomed by a sense of calm and serenity. The door closed slowly…read morebehind me, and a smooth, mellow voice greeted me by my name. As I waited for approximately two minutes, I enjoyed the soothing melodies and refreshing scent that filled the office. Dr. Andre made sure I was relaxed before starting my root canal, so I dozed off three times during the procedure. It was the best experience, and I highly recommend seeing Dr. Andre and his staff. I'd like to thank my dentist, Dr. Lucia Johnson, for recommending Dr. Mickel Andre, who provided me with excellent care.

answer To Sam G. about calling his office after he saw my…read morePoor review/ what would be the point?. I was already in there talking face to face about solutions to problems that didn't exist. The "he" as you mention is Daniel and my review says it all. "He" didn't offer any restitution- only wanted more money out of me. He didn't honor his guarantee either. I ended up paying him again to fix his poor quality repair. I also went to another dentist to fix it. I paid three times for that repair. "He" also ground down an inner cusp on my bridge which wasn't made by him. He had no right doing that.

I had oral surgery and a tooth filled by Dr.Vasylkevych and her assistant Rachel. They did a great…read morejob. Their entire staff was very friendly and professional. Thank you.

Can't recommend Glick Dental Associates enough. I was in town for a work event when my front crown…read morebroke -- the kind of thing that could've wrecked the whole trip. They fit me in on basically no notice and, instead of a quick temporary fix, sent me out with a permanent so I wouldn't have to deal with it back home. The whole team was warm and made me feel like a regular patient, not a stranger they were doing a favor for. If you're local or just passing through and need a dentist who actually goes above and beyond, this is the place. Huge thanks to Dr. Glick and staff! Jeffrey S.

Some staff changes have occurred since Dr. Glick passed. New dentists, family members, and others…read moreare working. I really like the hygienist, Chris. She was knowledgeable of my previous dental work, and she flossed under my new bridge. Dr. Chris was nice and we chatted a little. I was pleased with the service. I called for an appointment, and the office called me back asking if I wanted an appointment opening due to a cancellation. I said, yes, and got in the next day.