If you need a dentist or are unhappy with yours, look no farther than Dr Obermeier. Smart,…read morepatient, explains everything extremely well. Staff is wonderful. Kelly cleaned my teeth and she is very skillful. In fact it was the best cleaning I have ever had. No one really wants to go to the dentist, but beyond their excellent care, they are the nicest people you ever want to meet. I had not gone for years due to covid and they did not care, they just treated me great and are getting me on the road to better dental health. The Medina office is in a cool old building and it is very calming. Their technology is top notch. Donna who sets the appointment is very friendly and helpful. This was my first time there and immediately I felt comfortable and assured I was in great hands. He will be my dentist for life and frankly it's hard to find a great dentist who treats you wonderfully. A million stars. He also works in the Beachwood office a few days during the week if you don't want to go to Medina. Thank you doc and staff!! Highly recommend!

I found this wonderful practice to be professional and efficient, with providers that were…read moreknowledgeable, thorough, and patient with questions. Their front desk staff is lovely; they are warm, kind and very helpful. What more could you ask for?

I have never enjoyed the dentist before now!! Dr Ben, Lydia, 'Hey Gale', Sue and his entire team…read moremake being there a fun experience. I'm almost 50 and neglected dental care due to traumatic previous experiences. However, proper removal of some (5) mercury fillings became a priority to me. Dr Ben ensured a SAFE pain free removal of them all. I never even felt so much a a tinge of pain (even the injection didn't hurt due to a unique technique he does!) Also, I never felt compromised to inject any of the mercury he was removing as a damn I have never enjoyed the dentist before now!! Dr Ben, Lydia, 'Hey Gale', Sue and his entire team make being there a fun experience. I'm almost 50 and neglected dental care due to traumatic previous experiences. However, proper removal of some (5) mercury fillings became a priority to me. Dr Ben ensured a SAFE pain free removal of them all. I never even felt so much a a tinge of pain (even the injection didn't hurt due to a unique technique he does!) Also, I never felt compromised to ingest any of the mercury he was removing as a damn was securely in place. I laugh a lot and they really go out of their way to sooth anxiety or fears I felt cared for and lots of time was taken with me to get everything right and at my comfort level!!! Thanks team!!!! You all ROCK (that's for my fellow rock sister Lydia!!) was securely in place. I laugh a lot and they really go out of their way to sooth anxiety or fears I felt cared for and lots of time was taken with me to get everything right and at my comfort level!!! Thanks team!!!! You all ROCK

***CAVITY FILL NIGHTMARE*** This is a long one, but worth…read morethe read. I had been a patient here for years and had lots of good experiences. That's until I let them know I was moving, and attitudes seemed to change. I needed three cavities filled and was able to squeeze in an appointment a few days before my move. It was a long and uncomfortable experience. I believe I was given too much numbing cream and was extremely numb for a good part of the day. The dental assistant even made a comment, "wow, you're really numb". When they finished, I went down the hall to use the restroom. When I looked in the mirror, I immediately noticed a change to one of my teeth. I have the front four bonded and it was clear that one had been chipped. I went back into the office and was brushed off by the lady that did the fillings. Thinking I was crazy, I left and went home. Looking again in the car and when I went home, I was certain there was a small chip and a bit of a jagged edge to my tooth. With my move around the corner, I debated on going back. That's until I tried to floss... between the teeth that were filled, I could barely get floss in and actually broke my floss trying. At this point, I knew I had to go back. When I sat down and explained to the dentist about the chip and problem getting floss in between the filled teeth, he literally shrugged his shoulders at me. ZERO apology for chipping my tooth. I understand my teeth are bonded, but this has not happened in decades, and was clearly their doing. He said my options were to file the rough edge or CHARGE ME $200 to add bonding. Yes, the bonding THEY broke, I would have to pay to get fixed. It was the most uncomfortable experience I've ever had with a business. I honestly just wanted to get out of there, so had him file it. This left me with a slightly larger gap, but I figured I would just live with it. Fast forward a couple weeks, and I'm now moved across country. One of the teeth that they filled, is now sensitive to cold and I'm going to have to find a dentist quickly to look at it and fix it. WOW. I am absolutely disgusted at the whole situation and they will not receive a penny from me, outside of what they've taken from insurance. This was a reminder, that you never really know someone or a company, until you do. I would warn anyone going here, that they may present to have your best interest in mind, until they don't.

Skilled, kind dentists and technologists. Customer service is pristine…read more I have had a few emergent situations and they schedule me asap. A+ from me because they exceed expectations!

Professional and knowledgeable personnel. Dr. Bruce was very gents and caring. He kept me up to…read moredate on the process. During treatment, he continuously said comforting statements. It was somewhat like an episode or Sesame Street where the atmosphere is saturated with fun things to keep the little ones happy. God knows dental work is not fun.

Dr. Russell and his team are fantastic! They take most insurance and have state of the art…read morefacilities. Dr. Russell is personable but not pushy. He will explain the options and work with you and your budget to land the best options for you and your family. I have had several surgeries here and have never had an issue. All of his dental assistants are careful and professional. They are always on schedule and your appointment time is your appointment time. You won't be sitting in the waiting room for long. If you are lookjng for a dentist in the Cleveland/Akron area, look not further.

I had a terrible experience with a previous Dentist so I shopped around a bit before I picked a new…read moreone. I have been going to Dr. Russell for 8 or 9 years now and I love him and my Hygienist Liz. They are both so gentle and they really care about their patients. I had another Hygienist when I first went and she was wayyyyy to rough for me. The receptionist made a note on my file and I now only see Liz. It's great how accommodating they are and that the office is advanced enough to track that and do a lot of appointment tracking via email. It also doesn't hurt that every time I go Liz always compliments my outfits!! The whole office is full of great people who make you feel like you are the only patient!!

Awesome customer service and dental care at this place!!! They saw me last second for an emergency…read moreI had and Dr Alicia took care of me with her whole team!! They're all so wonderful!! Highly recommend this dentist office!!

Been coming here a few yrs now and they're always friendly very professional the offices and rooms…read moreare very clean my dentist Alice's is awesome she explains everything like it is what she would recommend doesn't force to do anything you don't want do they always make you feel very comfortable

Dr. Fixler has created a practice that appears to prioritize generating income over providing…read moreevidence-based dental care. I switched to this practice due to a change in my insurance coverage, having recently had a dental exam and X-rays just six months prior. These images were provided to UHD. At my initial visit, before even receiving an exam, I was told I would need 18 bitewing X-rays to create a full-mouth panorama. As a medical physician, I questioned the necessity of this, especially given that recent X-rays were already available. When I asked whether I could opt for the standard molar bitewings instead, the hygienist became visibly frustrated. It seemed clear he was accustomed to patients questioning this practice and annoyed by it. An associate dentist then came in to explain that the full set of X-rays was necessary so she could assess my bone structure and check for oral cancer. I explained that I am a physician and that this is not the standard method for oral cancer screening. She then claimed that this was the "standard of care." When I asked her to show me the ADA guidelines to support this, she brought back a chart that applied to patients with periodontal disease or dentofacial abnormalities--neither of which apply to me. After reviewing the actual ADA guidelines myself (see screenshot from this article: https://jada.ada.org/article/S0002-8177(23)00734-1/fulltext), it's clear that requiring 18 X-rays in this context is not evidence-based. I shared this with her, and she then suggested we "dissolve the relationship" and that I seek dental care elsewhere. If you are looking for evidence-based care, compassionate professionals, and a practice that respects patient autonomy while avoiding unnecessary costs, I strongly recommend seeking care elsewhere.

I have received (2) cleanings and a crown replacement at this practice and have had all positive…read moreexperiences. The front desk staff are great. My hygienist Steve is skilled, thorough, and professional. The doctors are efficient and pleasant. And the technology they've invested in made the crown replacement a 1-hour process from start to finish. I'm a happy patient!

Dr. Ryba and staff are professional, & explain everything from procedures, to step treatments all…read morethe while within the insurance framework maze that exists today. The most important aspect is the quality provided within friendly confines of the practice. Just can't recommend highly enough Greg S

Dr. Duane showed amazing patience and care with my very nervous 13yo. He went above and beyond to…read moreensure her comfort and consent.

absolutely horrible place to be. Dentist is the most terrible and the angriest man I've met. Very…read morearrogant extremely rude to patients and employees. Creates dental treatment plans to make money off of you when treatment is not necessary. Treats certain employees different than others. if I could rate this dental office negative I would. All they want is your money.

I love this dentist. He and his staff are very very friendly and knowledgeable. They respond to my…read moreneeds quickly and efficiently. Highly recommended!