The massage was good. They did massage for 55 minutes but charged for 60 minutes. I gave 10% tip because of that but the massage lady demanded 15% tip and kept insisting that the massage was for 60min even though it was for 55 minutes. read more

I was happy to catch up and get the last appointment of the day and that they were able to accommodate me last minute. It was helpful that they are open later. It was great massage and was able to relax! The room was clean and good value to treat yourself. I would come here again. I want to try the aromatherapy massage. It's on the 2nd floor in the same plaza as Yogurtland. read more

Worst massage ever!!! Out of 8 massage licences in the lobby, only one is legitimate with the gold seal and the others are photocopies of the original and photoshopped to change the name! You guys can see for yourself. The easiest for forgery to spor. We had the worst massage of our lives, and we know massage! read more

Updated. I now endure a severe neck and back pain after the massage. :( And BTW- I think they write reviews by themselves with fake accounts. I see the patterns of good review immediately after a bad one. NOT an honest practice. They cheat The Yelp algorithm. *** because of the owner's ruthless response, I believe they only deserved a 1 star review **** That's why you have arrogant and mean staffs , you want to treat your employees like how you want them to treat your customers. ! Basic business principle , Elaine. ********** Went back after 2yrs of pandemic. I used to love this place and frequent visits. But no longer the case The booking System is a mass. Messaged on Yelp and told to call the shop. Called and booked and called again trying to change to an earlier appt and told not seeing booking in the system and need to call back on the day of appointment to find out? !! Super strange answer :(. I ended up Messaged again on Yelp and told no availability to move appt. Okay fine. But we Then 45 mins before the appt , all of a sudden got a call and asked if I can come to early ?! Fine. I showed up 30 mins early as they wished me to do. Worst part is - The message lady's skill have declined significantly. My two hours section cost $120 left me a severe neck pain that wasn't here before the message visit ! And the $20 bucks tip was not satisfied and appreciated by the lady. She gave me a rolling eyes only and no word of thanks at all. She probably want $40 bucks or what ? Maybe the owner should consider paying workers better due to inflation and difficulty of this hard work nature. Workers not happy , and won't treat your customers happy and customers not happy , owners not getting business return. Simple math. I guess pandemic have bad effects on this business practice and things turned up side down. Won't be back. read more

Ive been going to Elegance Spa for many years! The service and staff here are amazing! Elaine is a very gracious owner and goes out of her way to accommodate appointments (sometimes even past closing hours!) for customers. Mom and pop businesses like this with ownership that cares are hard to find these days and its a breath of fresh air for the community! The massage staff are very attentive and highly trained! Although English isnt the first language for many of the staff on site, they really make an effort to provide what is asked for! I have had especially good experiences with Mia, Coco and Cindy. just be sure to speak up if you have any areas that need more attention, more pressure etc! Elegance spa is also one of the more hygenic and clean facilities that I have gone to here in the south bay. Rooms are cleaned around the clock, restrooms are clean with plenty of amentities, and ive personally seen the owner staying after to clean towels and other gear! Overall Elegance spa deserves a 5 out of 5 stars! read more

RESPONDS TO ELAINE: Hi Elaine, i know what you are saying and 5-10 minutes is exagerating much because i know what time i came, and there are people ahead of me who they were assisting which also had me waiting for another 5 minutes. Oh and i forgot to add that the lady massaging me has left my room more than 3 times in the middle of my massage to assist other customers so maybe i should've said 35 minutes instead of 40. Let other customers know who calls to be late that they will no longer have the full hour. That is all i am saying. Thank you for your response Elaine. FIRST REVIEW: So, before heading to the spa, i called and told them I was going to be late due to traffic (it was rush hour). They should've mentioned that if I'm late, the time of my massage would be cut down; because if they did, i would've understood and just cancelled my appointment; but instead, they proceeded to let me pay for the full hour price and only did 40 minutes of massage. The lady doing my massage also did not focus on the muscle I have asked and also did not apply any kind of pressure whatsoever. Definitely look at the reviews before booking the appointment and also if you have time, ask your friends and family if they've ever tried that specific place, ask them what their experience was. Might save you hundreds of dollars too. read more

I have been going for massage at this establishment for about 3yrs. The price is good, which is a plus, but it has some downsides-mostly men frequent the establishment, the ladies working their have varied experience and some have little experience feels like someone rolling a rolling pin on my back-instead of massaging the muscles. It's hit and miss! read more

Great place for a massage! My husband and I have visited a few times, and it always helps us relax.

I went here based on a recommendation ! The massage was good she did a great job ! The issues come in 1. Questionable how clean they are she had some kind of a mesh paper barrier so she didn't have to change the sheets 2. She walked in as I was getting dressed left the door open while I was trying to put my bra on and was shouting at me "okay okay okay" as in get the $u$k out. The she stopped me in the hall screaming what no tip no tip. I said i was going to ask the front if you have Venmo I don't have enough cash. She gave me her Venmo she blocked the door so I couldn't leave until the Venmo came thru I gave her $15. On a $60 massage I felt was generous and for exposing my breasts to everyone in the hallway .... She was clearly mad at the tip ! I was also the only female client in this place which was a little sketch. read more

It was years since my last massage and my bestie and I were in need of some pampering. We booked an appointment last minute, hustled on over, and we're taken to separate rooms immediately upon arriving. The spa is located UPSTAIRS and you'll enter a moody, quiet, clean waiting area. Payment is expected upfront with a $2.00 additional fee for cards. Upon entering your personal room, you'll be asked to undress and there is a sheet that is rolled up for you to cover yourself. The masseuse enters and gets straight to massaging, there was no introduction. And as tired as I was, I didn't mind the lack of intro. The start with your back, work down your body, and end with your arms. My only complaint is the smacking that takes place as the end to bring you back to life. It's quite jarring but I guess it was necessary... My friend had Coco and I think my masseuse was named Mimi? Idk, I was a little out of it when I asked. Def will be coming back. read more

Elegance Spa is professional, clean, and provides excellent massages. You won't leave disappointed! I had "one of those days" and definitely needed an hour to relax. My body was so tense and I was dealing with a pretty stressful situation so I thought, why not a massage?! Scheduling an appointment through their website is horrible. It will take you through the MindBody app to register and then it leads to nothing. I'm not new to Mindbody I definitely know it's not me. I ended up calling the place and a lady picks up, starts speaking Cantonese, and after a minute she says, "hello?" I thought I had the wrong number for a minute but it really was the place lol. I told her I wanted a 90 min massage and was able to get in within the hour - woohoo! Got there, checked-in, waited a few minutes, and the masseuse comes out and greets me. She takes me to the room where she gave me privacy to undress completely. She started and ended on time. It was completely 90 min. The massage itself was SO relaxing. She cracked every part of my body to a point where I was almost embarrassed that it kept happening. She checked-in with me here and there to see if I was okay with the pressure, which I totally liked. All massages are private. They do not have a communal room (which I prefer anyway). I'm definitely coming back again. Thank you Elegance Spa! read more

Surprisingly this massage offered H.E. Felt sorry for the meseuase not getting paid enough. read more

As the name states,excellent massage at a great value. Very clean as well.The massage started on time and the therapists were very friendly. read more

Elegance Spa - Milpitas - Massage Near Me - Milpitas, California

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I have been coming two years at Eegance spa and found all staff very professional and dedicated to their job . When I visit this place no matter how stressful I am after the massage that stress disappears and I reward them generously I always tip them very well because they deserve it. I will always visit this place . read more

The massage itself is fine but the massages differ per masseuse. Always get the name of your masseuse if she did a great job. Each of them have different styles and only know how to treat you well. read more

They are very friendly, clean, and usually have open availability; which makes it easy to come in. Prices are fair and market rate.

I was looking for a massage place and this place was recommended by a friend. I called and was able to get an appointment for a 60-minute massage on the same day even though it was new year's day. The place is clean and my massage started on time. My masseur was Vicki and she did a great job. She was checking on me the entire time if the pressure needed to be adjusted and made my first time here very enjoyable. I had A LOT of knots on my upper back and was in serious pain before coming in but I could feel that most of the knots are gone today and I woke up without my usual intense back pain. Since it was my first time, I did not really ask for any specific type of massage but it felt like a combination of Swedish and deep tissue. I will definitely ask next time. In my opinion, the pricing here is very reasonable. Please keep in mind that this is not your typical foot massage place, you have your own private room and the massage quality is pretty good. I also don't understand the reviews complaining about tips and how the masseurs wait for you to tip them. If you have ever been to other foot massage places, this is completely normal and why is it rude to wait for tips when they did a great job on your massage for a reasonable price? They also keep the massage price lower so just save everyone time, bring some extra cash and tip them right after your massage. Even after tips, you are paying less than $90 for a great one hour massage. read more

I called and Elaine was able to book me pretty quickly (same day)! The place is extremely clean and quiet. I booked a 90 minute session and you pay up front. Make sure to bring cash to tip the masseuse! My masseuse was Coco, and she was AMAZING! My muscle nots in my back and shoulders were bothering me for months and I didn't know that ONE session with her would make all the pain go away! I'll definitely be coming here more often. Also, make sure to TIP the masseuse well! They do such an amazing job. read more

I've been here twice and even brought another customer the 2nd time. The process is the same. It's $60 for 60 mins or $85 for 90 mins and they have listed Swedish, deep tissue, thai, etc for all massages. You don't tell them which one upfront you tell your masseuse and you pay upfront. The masseuse was fine and does a thorough job, but here is where I have an issue. After it's done they are waiting for the tip at the end, like right outside the door hand out. Which I actually asked when I paid upfront if I can add tip. The girl told me no after you pay tip. They have a $2 charge for cards but I was told if I pay tip after then I will not have an extra charge. So that made me feel this charge is bogus. I came out of my massage, asked to pay 20% and my masseuse said she doesn't know. So the girl in the front said she would help. I said 20% off $85 and she was confused so I said $17. She then tells me, "why, was it not a good massage?" Wow! I'm not nickel and diming anyone. It's 20%! I said it was good for which she says customary is $19 or $20 tip. Ok, so you want to get $2 or $3 more by making me feel like I was being cheap with a 20% tip. Fine. I left $20 and am not coming back. The greed just left a bad taste in my mouth and I value integrity more. read more

Been here a couple times and had good experiences. *They are really close to my house so that's a plus. * I was able to get appointments last minute both times I went. * Private rooms * Quiet, clean, relaxing * Rates are fair considering it's a real massage and not a "foot spa". * The ladies didnt speak much English but they understood enough to make communication fairly easy. The 2nd time I went with my husband and although I always tip $20, he finished before me and only gave her $10 (he didnt know how much to give). The masseuse didnt complain so that was a plus. I ended up giving her an additional $10 when I was done. Overall, Great value and very nice massage. I felt much better both times and will make this my go to place when the aches and pains of the day become unbearable. read more

Honestly worst massage I have ever received. My masseuse left the room multiple times, continually tossed the oil bottle onto the bed between my legs, her phone rang incessantly, her nails were so long I was constantly being scraped and she ended the massage by taking those nails and violently scratching my scalp. I am battered and bruised because of her lack of knowledge on proper massage techniques. Not only that but she literally squirted cold oils and lotions directly onto my body. read more

It was ok. Pricey for what it was. Apparently using the bathroom takes up part of the hour massage.

My sister and I were in dire need for a massage. This is our 2nd visit to this spa. The rooms are quiet and clean. Both of my massages there have been top notch. The ladies there must have some super muscles as they handled my stiff neck, shoulders and back for 90 minutes. Feeling so much better that I need to make this a routinely scheduled event. read more

I came here on my lunch hour. Was having extreme neck and shoulder pain this morning. I slept on the wrong side of the pillow. I called in for a last emergency appointment for today and I'm so glad they were able to take me in. My messager was Yo Yo. Extremely friendly and the sweetest person. During our session, she wanted me to let her know if there was any pain and if it was feeling better. Although I had poor chinese speaking and her english is not that good, we were still able to communicate the pain levels. At the beginning, there was pain as expected, but towards half way to the end, there wasn't anymore pain as she kept focusing on one specific area! Im super surprised!! I'm extremely satisfied with her care and professionalism. I'll definitely come back again depends on my schedule! Thank you Yo Yo! read more

Since my first experience here it has been nothing but downhill. Ive been trying to give them the benefit of the doubt but I've had 3 bad experiences in a row, but this most recent time today took the cake. I booked a 90 minute session with a therapist who either had no clue what they were doing or just flat out needs to find a new profession. There was absolutely nothing relaxing or therapeutic about this massage and it was uncomfortable as all get out to put it nicely. This is the last time I spend my money in this establishment. read more

Since my last review, I've given Elegance Spa - Milpitas a couple of more tries. Now that I understand their flow of operations, I no longer have had any issues with paying for services these next times around. I've been paying upfront for the cost of the massage service only and then tipped in cash directly to the masseuse whatever I found was appropriate based on the quality of the massage that day. One of my most recent massages was from Cindy, and the other was a massage by CiCi. They were both great so I would be totally satisfied with whomever is available when I need to schedule another appointment. In my last review I complained that I felt very uncomfortable and vulnerable, because the masseuse at that time used a single towel to cover me. One thing that I appreciated about my massage session with CiCi was that she used a flat top sheet to cover me. Cindy didn't use a sheet, although my appointment with her did occur at least a month before my appointment with CiCi. So perhaps utilizing the top sheet was now part of their new process? This should definitely be a requirement, nonetheless, but if not I would just go to CiCi for this reason in addition to her being a good masseuse. read more

Great place for a massage and near our home. I called for a reservation for 2 two days prior. Upon arrival, we were greeted and paid for the massage up front. Make sure to bring cash with you for tip. Waited for less than 5 mins while they prepared our room. They take you in & have you undressed. My massage lady was Yoyo? (I'm sorry if I got your name wrong). It was quite hard to understand her. Although her English wasn't good, she made sure to ask me if the massage was good or if she was "too hard". I really appreciate masseuses as it is so hard on the hands. Thank you so much for making me feel so relaxed Yoyo My whole body felt light and floating on air after the massage was done The ONLY complaint I have is the "hot" towel.. she said hot towel but the towel wasn't even warm!! If I only had a hot towel, I think the experience would have been more enjoyable All in all, I had a great experience on the first visit. Will be coming back for more read more

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Grand opening special is $50 for 70 min massage (either deep tissue or Swedish). They have a brand new shower room with anything that you would need right there! The massage rooms are also quite impressive! They have a robe there for you if you would like to shower. And the decor is very relaxing. I can't remember my masseuse's name but she was extremely nice and the massage was good! Not the best I have had but definitely well worth the $50. Also the girl at the front desk was extremely nice and helpful. Overall experience was great and I will be back :) *NOTE: The spa is located on the second floor of the building. read more

Elegance Spa - Milpitas - One of the rooms - Massage Near Me - Milpitas, California

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Excellent service and professional skills. Helped me to relax and improve overall health of my whole body. Must choose and well deserved a five star rating read more

Elegance Spa - Milpitas - Massage Near Me - Milpitas, California

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This comment is for the yelpers! I'm a professional massage therapist so hope people can understand and respect the therapist giving the massage. If you got a good massage, then regardless you need to tip them, and the average tip amount is $20/ per hour, and $25-$30 for 90 min massage. As far as the therapist, they need to give the client 60 full minutes not 55 minutes! Maybe the owner needs to give the therapist more time in between clients to clean and not feel rushed. read more

Good service it just you have to make an appointment ahead of time. Morning is less busy.

I went to elegant spa Milpitas with my colleagues last weekend. We are software engineers who are always sitting on the chair to do our coding jobs and we had very serious back pain problems. One day evening we came here to do the body massage after work from our company. They are super professional to massage my whole body and also did a little step on the back which was very comfortable and less my painful body and legs. I and my colleague all love their professional massage service. Nice environment and good workers. We definitely recommend it and will come back again! read more

My sister had recommended this place to me a while back and I thought I don't need a massage and moved on. While planning out birthday day plans for my fiancé since he does a lot of physical labor at work I thought he may really enjoy a massage. To surprise him I called for a same day appointment, requested for two 1 hour long massages for my partner and myself. The lady on the phone was so sweet about it and got me in the same day!! Once we walked in we paid and we're told to wait a few minutes which was no problem at all! Since it was our first massage ever we didn't really know what to do as far as how naked you get/ how to cover yourself to be appropriate and were visibly nervous when we got in our separate rooms. Both our experiences were amazing (I didn't get the ladies name although I wish I did to request them next time!) my masseuse asked what kind of pressure I would like, took her time and I turned into mush, when she asked me to roll over I responded "I'll try!" Embarrassing I know but I'm a fairly large girl, she was so sweet and patient, firm as well (loved every slightly painful second of it!) The facility is clean and quiet, she was so focused on me I felt so attended to! There was music playing that was also making the experience so relaxing on top having an amazing massage. After my massage was done I got dressed tipped the wonderful women that gave me a life changing experience and walked back to the front desk to request to tip more since I felt the cash tip I initially gave was definitely not enough for the care that they gave us. When I was reunited with my better half we laughed and told each other the amazing time we had and are already planning on our next visit back! As for the other reviews I read I don't understand the expectation on not having to tip, working in service myself tips are not guaranteed but boy are they appreciated. Especially when you enjoy the service the least you can do is tip. When you don't tip your not hurting the business your hurting the workers! Happy workers make happy customers! read more

Jennifer was very helpful and quick to get started on me. For those that like a more firm touch, I'd recommend her.

I spent 60 minutes at Elegance Spa with Coco. It was really a relaxing experience. The skills were great, services were great, and the responses were quick. I made the appointment on the call and the owner instantly arranged a session for me. Would definitely recommend it to my friends. Overall really good place to relax. read more

Elegance Spa - Milpitas - Massage Near Me - Milpitas, California

This massage store is good. Good environment.Yoyo is professional and patient. Will come back again.

Best massage I'v ever had. Cici has strong but hands like silk. I will definitely ask for Cici again.

My friend and I went here for the first time on 9/26/20. The place is very clean and compliant with social distancing/covid procedures. The lobby is really small and they only let you sit in the lobby when it's empty and right before your appointment time. Massage rooms are clean and they provide hand sanitizer along with the usual clean linen, etc. and you can see that they clean each room after every appointment from the lobby. You pay upfront after you sign a waiver, and they'll lead you to your room to disrobe. The massage therapist will come shortly after. My friend and I both had friendly and professional massage therapists, and they make sure you're comfortable and feel okay. read more

1st time here. Experience is far best at this area. Why: appointment is easy as 1-2-3. It can be done thru their website. Response time is 5-10 minutes. I was able to get a schedule the same day i requested. Covid compliance, observed that every staffs are wearing their mask, clean and the location is perfect, it is near my workplace and it is situated along with restaurants and food area. Best thing to do after massage is indulge with something to eat. Masaage area/room, is clean. The Masseur is amazing, felt good after the session. Minimum fall back is charging $2 when u use a credit card. Not sure why am being charge witH additional $2. Definitely, i will come back. Highly recommended place for massage if you are in Milpitas area. read more

I have been going to Elegance Spa for the last couple of years. It's always clean, the staff are friendly and always wear masks, prices are fair, and I always get a good professional massage there. read more