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    Elegance Spa - Milpitas

    3.8 (300 reviews)
    Closed 10:00 am - 10:00 pm

    By appointment only

    Updated 2 months ago

    Get pricing & availability

    Response time

    4 hours

    Response rate

    20%

    Services - Elegance Spa - Milpitas

    Massage

    Deep tissue massage

    Hot stone massage

    2 More Services

    Swedish massage

    Therapeutic massage

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    Recommended Reviews - Elegance Spa - Milpitas

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    Reviews With Photos

    Elegance spa
    Christine M.

    My husband and I come here for relaxation although they don't have the couples room we come here to get our couples massage. We enjoy it and leave satisfied all the time. We appreciate the workers and enjoy every relaxing moment. We love it.

    Thin sheet over bed.
    Tina L.

    How do I start? Well, first of all, when me and my fd got there, we didn't get any greetings. The first thing they said was " cash or card?". I thought that was very unprofessional. After we told her we had a appointment and that we are paying cash, one of the lady said just pay her. We were then quicky shown which room we are going to be in. Half way undressing, my massage lady just came in, no knock or anything and she didn't even leave the room . She watched me finish undressing. I felt kinda violated! My fd massage lady did the same thing to her, walked into her halfway undress but at least hers went out and waited outside. Also, half of my room is like their storage area full of office supplies. My massage lady basically just rub oil all over my body. I felt like she did a basic massage and not a deep tissue massage. My sister said her massuse is good. I also booked for 90 minutes but the last 30 minutes was just massaging my head and rubbing my legs and arms. The bed is okay but I did notice that there was layer of very thin paper on top of the bed. I am thinking maybe they just change the paper but not the bed sheet after each client. That's just my guess. The last part is the tipping. My massage lady was just standing at the door asking for her tip. I gave her 20% tips and she said " one hr is between a certain percentage. Since I did 1.5hr, you need to pay me more. I ended paying her close to 28%. I have never been ask to pay that much tip before. I felt like I just got rob. Overall, I had better experience elsewhere and will not be coming back to this place.

    This was my second visit, and once again, it was a wonderful experience! Anna is absolutely amazing -- professional, skilled, and very attentive to detail. She remembered my preferences from last time and tailored the massage perfectly to my needs. I left feeling relaxed, refreshed, and completely tension-free. The place is clean, quiet, and welcoming. I'm so glad I found this spot -- it's now my go-to for massage. Highly recommended!

    Prices / menu 6/10/22

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    4 years ago

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    Elaine L.

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    3 years ago

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    Elaine L.

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    3 years ago

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    Elaine L.

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    2 years ago

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    Elaine L.

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    4 years ago

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    Elaine L.

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    4 years ago

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    Elaine L.

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    4 years ago

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    Elaine L.

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    4 years ago

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    Elaine L.

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    5 years ago

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    Elaine L.

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    4 years ago

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    Elaine L.

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    4 years ago

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    Elaine L.

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    3 years ago

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    3 years ago

    It was ok. Pricey for what it was. Apparently using the bathroom takes up part of the hour massage.

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    5 years ago

    They are very friendly, clean, and usually have open availability; which makes it easy to come in. Prices are fair and market rate.

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    Photo of Elaine L.

    Elaine L.

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    4 years ago

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    Elaine L.

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    2 years ago

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    Elaine L.

    Thanks so much for that. Great review,Allen!

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    4 years ago

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    Elaine L.

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    2 years ago

    Good service it just you have to make an appointment ahead of time. Morning is less busy.

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    Elaine L.

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    5 years ago

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    Elaine L.

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    7 years ago

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    Elaine L.

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    3 years ago

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    Elaine L.

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    5 years ago

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    Elaine L.

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    3 years ago

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    Elaine L.

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    3 years ago

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    Elaine L.

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    2 years ago

    This massage store is good. Good environment.Yoyo is professional and patient. Will come back again.

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    Elaine L.

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    4 years ago

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    2 years ago

    Best massage I'v ever had. Cici has strong but hands like silk. I will definitely ask for Cici again.

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    Photo of Elaine L.

    Elaine L.

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    3 years ago

    Jennifer was very helpful and quick to get started on me. For those that like a more firm touch, I'd recommend her.

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    Elaine L.

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    3 years ago

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    Elaine L.

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    7 years ago

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    Elaine L.

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    5 years ago

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    Elaine L.

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    3 years ago

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    3 years ago

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    Elaine L.

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    4 years ago

    Nice enough if you don't want a real massage. This was more of a gliding of hands with some pressure.

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    3 years ago

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    Elaine L.

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    14 years ago

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    3 years ago

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    6 years ago

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    6 years ago

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    Elaine L.

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    Page 2 of 8

    Elegance Spa - Milpitas Reviews in Other Languages

    Ask the Community - Elegance Spa - Milpitas

    About tipping: i see lots of negative reviews are regarding tipping and not how well your services are. What is appropriate, expected and customary tips for a 1 hour massage?

    $10 max for a $60 massage. Why? Because 99% of the time the massage is horrible, and the masseuses are NOT licensed therapists and they do not speak English. You spend the whole hour getting more stressed than you came in telling them "more pressure… Read more

    Do you offer anything for groups?

    Hector, we offer the same very competitive prices for all. Whether individual or group. Elaine, Owner

    I wanted to purchase a gift card but was told the purchase has to be made in the store. Is there any other way I can pay in advance?

    I am so sorry, but we do ask gift card purchases to take place in the store.

    Hi Elaine, what is the disinfecting policy like with the new monkey pox outbreak?

    Tiyan, we do everything possible since Covid started to keep everyone safe. All of our therapists wear masks. And we can provide masks for any customers that want them. We try our best to sterilize everything from customer to customer. Elaine,… Read more

    How long is the actual 70 minute massage appointment? Mine ended 8 min early

    The 70 minute massage is indeed 70 minutes, including the time to wipe the massage oil from your body with hot towels. If we did short you 8 minutes, I truly apologize. I assure you it was unintentional. When you make your next appointment,… Read more

    Do you have a couple room?

    Hello Geli! No, we do not have a couples room at our Milpitas location. However, we have a beautiful couples room at our new San Jose location located at 1335 Blossom Hill Rd. Please call 408-622-8787 if you would like to make an appointment at San… Read more

    Do you guys have table showers? do you guys offer 4hands?if so what's the price?

    No, we do not offer table showers. We are not that type of establishment. We have shower rooms, and offer professional massage only. We do offer 4 hand massage. Please click on our website for a complete list of services and prices.

    View All 8 Questions

    Review Highlights - Elegance Spa - Milpitas

    Cici continues to give the best massage in town, she seems to provide the soothing touch my muscles need always!

    Mentioned in 10 reviews

    Read more highlights

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    my go-to massage spa. always a rewarding treat to have after a few weeks working :))…read more so far, it is the cheapest in price compared to other spas (about $60 for 1hr, in others it's at least $80 to $90). always falling asleep when i get my massage here. i want to stay awake so i can feel the massage but it's also just too good so i tend to fall asleep during the session. had my facial gua sha in my last visit along with the 1hr massage and my face felt lifted, sculpted, and soft somehow after. i see in their menu board that rhey have a weekday promo for $125 massage + facial package, i wanna try that next time! shoutout to Cindy, i think u guys should request for her. she's a nice massage therapist and my lower back pain went away when she massaged me in my last visit.

    I've been a loyal customer for years and have always appreciated the quality of service, which…read moremakes this experience even more disappointing. I left a message around 4:38 PM today, requesting a 7:00 PM massage appointment with a specific therapist. I received a callback at 4:41 PM confirming both the appointment and therapist availability. However, at 6:30 PM, I received another call saying they had "just received" my message and asking if I still wanted to book. When I explained that the appointment had already been confirmed earlier, I was then told that the therapist had been booked for another client about 10 minutes prior and asked if I wanted to move my massage to 8:00 PM instead. My answer was no. Situations like this are the easiest way to lose long-time customers. Confirming an appointment and then failing to honor it less than an hour before scheduled time reflects poor customer service and poor coordination. While I have enjoyed coming here over the years, there are many other places offering the same service with far better professionalism and reliability.

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    This is a great place for a massage though I wish they would change the headrests! The opening for…read moreyour face is very small and after 20 minutes or so I have a hard time breathing easily. Once I got a small bruise on my face after a 90-minute massage so I stick with the 30 to 60 minute massages now. I've seen several people here and had deep tissue, Swedish, Thai aroma, and head, neck and shoulder massages. Most of the time I've had a great massage but some have left me with pulled or sore muscles so I tend to stick with several people. Overall, I really like Darwan, Penny and Grace because they check in with you and communicate well. Siri and Lisa are good though once Lisa caused a pulled muscle in my back because she twisted it a little hard in one direction. She seemed to neglect parts of my body and over focus on other areas. I don't see her anymore because sometimes her nails were too long and they had an annoying unpleasant sensation which was very distracting. Siri has mostly been good. I think you need to find which massage and therapist work best for your body and needs. Parking is good and the receptionist is really nice and knowledgeable about the different types of massage. They offer hot tea, water, and a special Thai tea they make which is very good. If they could change the headrests I'd book longer massages.

    I booked a 90-minute combo deep tissue plus Thai massage at Jandee Thai and it was exactly what I…read moreneeded. The therapists really know what they're doing, firm where it counts, gentle when needed, and incredibly thorough. I walked out feeling loose, aligned, and completely refreshed. The shop is small, cozy, and tucked into the corner of the plaza, but don't let the size fool you. The service is top-tier and the prices are very reasonable for the quality of work you receive. If you're looking for real bodywork with great value, this is definitely the spot. I'll be back!

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    Elegance Spa - Milpitas - massage - Updated May 2026

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