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Elegance Galleria

5.0 (2 reviews)
Open • 10:00 am - 9:00 pm

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4 months ago

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3 years ago

Amazing customer Service very welcoming ! The quality of clothing you can't find anywhere in Houston! Highly recommend.

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Trend Mall

Trend Mall

3.0(96 reviews)
8.6 mi
•$

It's in the name! ((TREND MALL)) it really don't matter where you're going. They have an outfit and…read moreaccessories for it. Some of the material is good and some not so good. I come often for last minute because I really shop online. Dressing rooms are available in the back and it's plenty of people working around to assist if need be. They have a large shoe section. I'm talking boots, heels, flats, slides and tennis shoes. Now is the perfect time to get cowboy attire while they have plenty in stock. Tall girl here! And far as the pants go issa no! lol I'm 5'9 and I prefer a 34 inseam or plus. Unless you like flooding cool. But I haven't found any taller friendly pants to my liking.

I purchased $267.24 worth of items from Trend Mall, but I realized once I got back to my hotel that…read moreone of the most expensive items out of the 13 items that I purchased was ripped. The night that I purchased the items, the store was closing so I called the store as soon as I saw the rips to ensure that my long distance number would be on the store's call log when they opened the next day. Unfortunately they did not have an answering machine. I attempted to return the ripped dress the next day even though I'd detached the tags. I figured the number of items that I purchased, the amount of money that I had spent, the fact that I'd called as soon as I found out the dress was ripped, the fact that I was visiting from another state, and the fact that my daughter and I came back to purchase more items would have been enough to receive an exception to the return policy rule concerning detached tags. The manager, Pablo, was nasty, condescending, and kept a sh%t eating grin on his face when telling me that I could not receive an exchange. More importantly, I did not want a refund, but I wanted to exchange the rip dress for another dress. Although, I will never patronize this store again, I recommend that anyone purchasing items from this store to try on all items before purchase. Lastly, I would like to say that the cashiers that assist me the night that I purchased the items had great customer service etiquette. If only Fanny & Isaiah's manager, Pablo, had great customer service skills like they do, I'm sure the store would have a 5-star rating!

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Trend Mall - The heels I bought for my dinner

The heels I bought for my dinner

Trend Mall
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Elegance Galleria - womenscloth - Updated October 2026

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