It's been almost a year with my latex mattress topper, I'm so happy with my decision to support this family-owned business!! To start, Zachary was very helpful in showing the selection of different firmness in person. Once I even requested to exchange my soft topper that I had used at home with a medium firm topper. The exchange went smoothly and I had the chance to meet Antoinette! If anyone is looking for the perfect latex mattress or other comfort needs look no further. There is a noticeable attention to quality and care with how they treat their customers. To show how Zach and Co go the extra mile, I received a very sweet personalized letter in my mail thanking me for my purchase and our in person meeting. It's nice to see that he is taking the reigns and actively reaching out to folks in the community! I will be recommending this business to my friends and family! Thank you Antoinette, Zachary, and Lloyd! - Jacqueline M. read more

went into this store in burbank not really knowing what to get. Zachary educated me on their latex mattresses they hand make that relieve pressure off your back, he also showed me their adjustable beds. Him showing me everything was incredibly helpful. I happened to need a little help on price and Zachary actually deducted a considerable amount off the original price to cut me a break. After purchasing the bed and mattress the great experience didn't stop; Julian and Jagger dropped the bed and mattress off, they were super kind and even took away my old bed. Im glad to say I've slept my first couple nights on my new Electropedic Bed and mattress and I've truly loved it, Thank you Electropedic Beds! read more

Electropedic - Electropedics showroom - Mattresses Near Me - Burbank, California

ELECTROPEDIC: "Old Fashioned Personalized Service and Genuine Value"...the way things used to be...family owned with no high pressure sales nonsense. Speedy delivery (just a couple days) along with set up to boot (they did ALL the work and were gone in less than an hour). American Made Huge selection Caring knowledgeable staff "As the old saying goes, You get what you pay for" and for us, we like supporting local businesses that make their products in America 100% satisfied with our recliners. Bottom line: If you are in the market for a new recliner, you have found the right place and can end your search. Do yourself a favor and make one of the best purchases of your life. You will be amazed at how comfortable your recliner will feel and look forward to relaxing every day. I wish we had found Electropedic years ago! My wife and I recommended one for her mother and she thoroughly enjoys hers as well. read more

I am grateful for the owner and his son who not only had great customer service but satisfied an issue with my past purchase.

Fantastic family-run business that knows the meaning of customer service. We are delighted with our mattress- so much so that we bought an additional one for our guest room. Great product, quality, wonderful installers- great company!!! read more

Our 3rd mattress from this family-run business in our neighborhood. We support local businesses as they provide the stability for our community. Thank you, Zach and family for a quick turn around for our upgrade to a new mattress. read more

Starting with our first call to Antoinette and moving on to the purchase of a great mattress and hospital bed for my father, our family was so lucky to have found this store! We bought a mattress and bed and had it delivered to my parent's assisted living apartment. The motor was actually defective on the bed we purchased and stopped working on a Sunday. I was able to get in touch with Zach and he moved mountains to get help on a Sunday and fix the motor. We needed a replacement and they promptly came back two more times to help. It was a stressful situation but I was in such good hands - they made sure we got the bed working for my dad who relies on it because he is incapacitated. Would give them more stars if I could - thank you Antoinette, Zach and Lloyd! read more

As someone who has a big surgery ahead and needs to find a recliner, I needed to get the best price and on time. I thought it was important to share my experience with this store, especially with Zachary. Before finding their store, I called 22 retailers. Zachary worked with me patiently, treated me like a human, not cash, and cared about my health, situation, and needs. He gave me the best price among 22 other retailers/shops that I called. Their business was well organized, cooperative, and caring, and everything went smoothly. I not only have the recliner I want ordered custom-made at the best price I could get, but I also have the exact recliner I need at a very reasonable price, on time for rent (the color they have in market does not match my home, and it is an expensive recliner to purchase just in any color). I was so pleased with the level of care that I asked Zachary to give me his business card. The reason was that I wanted to give his business card to my surgeon and other doctors. Because I do not want anyone in my situation go through what I did. Unfortunately, Google search did not bring their business to me when I searched for a recliner. I found them through the Golden website. That might be a marketing matter, but marketing is not what talks first when dealing with patients. But care, treating people like humans, honesty, and quality of work do. It truly hurt to see how some people treat patients in a vulnerable situation, especially women, as a way to get more profit than what they actually deserve. Anyone deserves to be treated like a human, especially when they need it the most and feel desperate or vulnerable. This place is where they treat you like one. read more

Recently, my husband and I found ourselves with the need to shop for a new bed. You see, for the past two years, he has been recovering from initially fractured vertebrae that eventually led to a diagnosis of multiple myeloma. We had placed a rented hospital bed in our bedroom along with other equipment to assist him in his recovery. And by all graces, he's doing much better now. Moving forward he'll still need an adjustable back and leg function for best rest and mobility, so I'll have the same thing or he'll hear about the inequity regularly and with some vigor. As for me, I've survived having spent the last two years sleeping on an inflatable mattress in the Living Room that I affectionately call "the balloon." It's a good height and size, but still a balloon. And my sleep is disrupted by the fact that I'm always aware that I could roll right off and onto the floor. Yeah, my back is killing me. I started this quest by doing my research on dual adjustable beds, which initially led me to Electropedic (www.electropedic.com) in Burbank. Seeing that they'd been around since 1964 was an endorsement all its own. But, when I research properly, there's footwork involved. I lined up about a half dozen locations for us to visit to get a good sense of what is available in the world of adjustable beds. This was an entirely new thing for us, so we really wanted to know that we were doing the right thing. Our first meeting with Kane at Electropedic was unbelievably educational. He walked us through the basics of latex beds and their organic advantage over man-made materials such as memory foam, and modern coil mattresses. Kane continued to describe how their product would be different from anything else we would see around. Sure enough, other salesmen would gloss over details or recite buzzwords that I'm sure they believed would help their own sale. Bells and whistles in the world of adjustable beds are expected and come standard with Electropedic. Each side of the bed has its own remote to control head and leg positions, offers a single button for Zero Gravity, and three modes of electro-massage. Other tricks, like lighting and sound are available as an upgrade, but we're just going to be happy to be in the same room again. When all is said and done, comfort is the key. And the beds made by Electropedic are comfortable and the mattresses are a balanced construction, which allows for a perfect mattress each time you flip and turn it for best housekeeping practices. They had all the different support mattresses they offer in the showroom for us to select our own personal comfort which is another advantage to separate units. Plus, we found that the warranty that is integrated into their product is better and typically double of what the other places offered at an additional cost. So, we placed our order and are looking forward to our upcoming delivery date. Each bed is made to order. I'll be back to review the sleep once I get enough of it. read more

Electropedic - Mattresses Near Me - Burbank, California

Zach dropped a mattress off for us today and installed it. He was respectful and we didn't have any issues at all, this family business is great! read more

5/5 Stars - Exceptional Service and Unbeatable Comfort! We recently purchased the latex organic Mattress, and it's been a game-changer! The mattress itself is incredibly comfortable, the best sleep we've had in years. What truly made our experience stand out, however, was the exceptional service we received. Our sales representative, Antoinette, was knowledgeable, friendly, and went above and beyond to ensure we found the perfect mattress for our needs. The delivery team was equally impressive, demonstrating professionalism, and a willingness to help with every aspect of the setup process. Overall, we're thoroughly impressed with our Mattress and the outstanding customer service we received. If you're in the market for a new mattress, we highly recommend giving this one a try and be sure to ask for Antoinette! read more

Amazing customer service. Zach went above and beyond as did Julian. The bed is of great quality and is easy to use. It is helping to make my Dad comfortable in his new home. Thank you! read more

I talked on the phone with Zach and he was very friendly and explained to me all the benefits of the organic latex mattresses! The mattress was delivered to me by a nice young man Julian who was very helpful and kind, he set up everything for me. Overall great experience with electropedic! read more

Loved my mattress! Nicholas and Zachary gave me excellent service setting up the mattress. 2 absolute studs!!! These boys are going places.

We have had an eletropedic bed and mattress for 20 years. They last a twice as long as any other mattress because they are double sided. You flip them over and end to end regularly and they will wear evenly and for longer as they have two lifetimes in them. They are also extremely comfortable and natural materials with the latex foam. Read up on them and you'll see why they are wonderful. read more

I came into the store today expecting it to be my first stop testing out recliner lift chairs...it ended up being my first and last stop lol. Kane was so kind, extremely professional and didn't pressure me in any way as I tested out chairs for a lengthy amount of time. He was very knowledgeable about the different types of chairs and listened to my needs, then showed me the chairs that he thought would be best. Needless to say he was spot on and one truly stood out...but I wanted it customized with massage and heat so I was worried I was going to be without a chair for 8 to 10 weeks as it would take that long to make. Kane made an arrangement for me to have a 'loaner' chair delivered that I could use for 8 to 10 weeks until my customized chair was delivered! I was absolutely blown away by this offer, it was just a white glove experience all the way around. I was expecting to have to go to three other stores but after finding the perfect chair and having the perfect customer experience I was relieved to have walked out knowing I'm going to have a fantastic chair within the week and the PERFECT customized chair within 10 weeks! I won't be surprised if we come back soon because I know my husband is going to want the same chair after trying mine... they've been here a long time so I know they'll still be there when that time comes. Thanks Kane for your great help! UPDATE: just days after purchasing my husband wanted to try the same chair (Golden Tech pr-510) to see what the hype was about. Sure enough, fell in love with it and ordered one for home as well! read more

Quality equipment. They will try to find what you need they have all the resources that other companies don't fue to their years in service.

Appreciate that they wear masks and are very helpful and considerate. I dealt with Lloyd, and he made this experience of getting a recliner with heat and massage very easy. I have dealt with this Business for a period of 42 years and they just keep getting better. The best customer service and products. I am a Senior with a myriad of back, knee, and hip problems, so as you can see my recliner is not only beautiful but enables me to be more Mobil. read more

I love all the people at Electropdic! I've been doing business with them for years and have purchased all my mobility items through them. My lift chair all of a sudden stopped working. I called and spoke with Lloyd, and within 24 hours I was back in business. I really appreciate their fast response and their kindness in fixing my problem. read more

If you need a mobility scooter, medical adjustable bed, mechanized recliner chairs; come see these guys! I found them when I'd lost my mobility scooter key while out in Little Tokyo and they were able to help me for a few bucks without any wait time. About a year later, i was having a problem with my scooter, which I'd gotten from a different company. My dad came with me and they were able to offer me an upgraded device at a reasonable price after trade in. Even as beat up, dirty, missing arm rests... Today, i had to bring it in because the ignition housing had shaken loose. Within 10 minutes, they had it secured and repaired at a very minimal fee. They really are a great place to go to. They were, even, forgiving when the cord to my corset, worn for back support, got hooked on my throttle and drove me backwards when i sat, causing tension to pull on the throttle. Lol read more

Look no more - this company went well beyond good service. What a pleasure dealing with Kane who arranged it all within a couple of days. We now have 2 stair lifts, perfectly installed by a very knowledgeable technician and they look great. read more

These people are the real deal. They have integrity and a great product that you can't find elsewhere. You would not know by looking at their web site. I live in Northern California and have been buying Electropedic latex mattresses from them for 20 years. I got the first one at a local store that went out of business and then found them in southern california. These are terrific supportive mattresses for back or stomach sleepers or if you have an adjustable bed. They are solid latex, one piece and have handles to make them easy to turn. The mattress sleeps cool too. Its not hot like memory foam. They deliver to northern california at least once a week. I decided I wanted to go firmer, and then changed my mind. No problem, they picked up the old and replace with another at no charge. They stand behind their warranty and are easy to talk to. I love their mattresses so much I donated one to a guest room at friend's Tahoe cabin so we could sleep on "our" bed when we are invited up. It turns out almost everyone likes this mattress better than the innerspring ones in the other bedrooms. I've looked around. You get what you pay for with latex mattresses. Other stores and sites have latex "sandwichs" with layers of different kinds of latex inside a zipped mattress cover. Then you can't put a handle on the mattress and you can't turn it or move it around and its just not as good. Fyi...I am very allergic to latex gloves, etc. but not allergic to these mattresses. read more

Bought my ailing father-in-law a used adjustable bed and mattress from this place. $1800.00 He passed three months later! Offered us $100.00 for a buy back! They said initially they would buy it back when the time came. They just didn't say it would be pennies on the dollar! Buyer Beware! read more

My dad is in New York City and he needs a lift bed. Not just one that cranks up and back at the head and feet, but which will actually help him to his feet. A bunch of online looking brought me to this showroom, which is in Burbank. I was treated with nothing but the highest courtesy and informativeness by Kane who took me through possible features, mattresses, etc. He was forthright and non-pushy, but also not diffident. He spoke with my mom back in NYC, and allayed her concerns. The ordering process so far has been simple. The showroom is clear and well-lighted. So now let's see how the delivery process goes, but so far, I don't know how the experience could have been better. BTW, there was no place in NYC that had an actual showroom for these beds. Seriously. We're lucky. read more

Really happy with my latex mattress and adjustable bed purchase. This is my second one. About 2 years ago I purchase the "high profile latex mattress". Yes I believe it is their most expensive. But what sold me is that it is 3 layers, reversible, individually separated. I know any mattress if treated well is meant to last a long time, but there was something about the idea that I can pull out one of the latex layers and replace as needed that really sold me. This makes for a truly customized mattress. There is a center core with two outer toppers. You can mix and match to desired firmness. Kane, the salesman has allot of knowledge for what can work as the best combination. There are many other mattresses to suit budgets and needs, some are latex and memory phone combos. But I'm really glad I went with the 100% latex. I also purchased the adjustable bed frames. My first mattress 2 years ago I got the electropedic "wall hugger" adjustable bed. It's main feature is exactly that, when you use the reclining device it stays against the wall and does not leave a big gap. Also it has an integrated back up battery in case there is a power outage. But this year, since I purchased a whole other " High profile latex mattress" for my second room I ended up going with a more affordable adjustable bed frame called "fleet-Z" . This does not have a wall hugger feature, nor a back up battery. But to be honest I prefer its design to my more expensive adjustable bed. It's light weight and easier to move around and has more room underneath for storing boxes. The lack of back up battery could be an issue, but I suppose it's easy to purchase a battery that will work in case of a power outage. So it's not really and issue and it is more affordable. So if budget is a concern, I would definitely splurge and get the "high profile latex mattress" mattress and save a few buck on the more affordable adjustable bed frame. Overall I am very pleased with their service, delivery was punctual and guys were polite and patient. They removed my old mattress and moved furniture and boxes. Nothing was broken and everything was put back. And this is the most comfortable bed I have ever had in my entire life! read more

I've had my new mattress for over a month but did not want to review it until I slept on it for awhile. After working in the mattress industry I decided that latex was by far the best material for a mattress, the first reason is the excellent support it provides without sinking into it, secondly they last far longer than the traditional mattress. The trick is getting a latex mattress that is 100% natural and not a blended latex. After speaking with Lloyd and Kane extensively they convinced me that their mattresses were in fact, 100% natural talalay latex. They also had it at a better price than their competitors who were much less knowledgeable and unable to convince me that theirs was the quality I was looking for. I highly recommend Electropedic mattresses and their staff. They have shown me that they are honorable. Meanwhile I just love the mattress. I am a senior and have the normal aches and pains that go along with that, I can honestly say that I look forward to getting into that bed and I wake up with much less pain. I also have a thing about body impressions and this mattress has shown no signs of getting them. Give them your trust and business and enjoy a fantastic mattress at a great price. read more

I don't know how they have stayed in business as long as they have, the lack professionalism and lie to each other and their customers! They treat veterans and disabled horrible. When we were looking for a lift to put on the house because my husband who is a veteran and exposed to AO had become ill and unable to walk up and down stairs. I knew purchasing a lift was going to be expensive and when we saw their ad and they were a California company and local we automatically called them. Well Francisco who is an installer says he can't come out to see what we have but he will send someone, well the someone didn't know what he was doing, came out with no specs and was leading us down the rabbit whole. We called back and talked to Kane who did come out and told us what we needed to do, went back to his office wrote up a sales agreement which unbeknownst to me he did incorrectly and apparently told his boss I badgered him into doing so...... Not true I just told him my husband was a vet any vet discount greatly appreciated I didn't know until today that he miss calculated our agreement was done the end of July the 26th to be exact . That's when I paid him the first $5000 then two weeks later I get another phone call for another $5500 only to find out 4 days later that the company he normally does business with was 10 weeks behind, he would have known that if he was in more constant contact with them and myself as well. So now he has to do business with an out of state company and there goes the 4 week lead time as well as delivery and set up now this other co promises 4 weeks as well but it actually took 6 weeks and all contact between the co and myself was initiated by me , which Lloyd the owner accused me of being a bitchy old woman who just wanted her way, well you got $10000 plus of my money I have nothing I want to know what you are going to give me! So finally the lift is here on the 19th and they show up at about 2 in the afternoon to install but then Fransisco decides he doesn't know if they can install cause now we might need a wall , you couldn't tell us that 3-2 weeks ago you wait to the last minute to say something! So you get the install started on Thursday but stop cause you made plans for Friday, Saturday and Sunday I got it, but you say you will be back on Monday between 8:30-9 but you don't show up until almost 11 , 2 hours late because you have to by a ladder, then we find out by one of the worked this is only the 4th unit they have put in , they usually do stair lifts then your in and out and your welder is insultive and you don't finish the job so you have to come back a third day to finish the job. I'm very scared of the service I will be getting, I'm worried about the job itself , I would never recommend this company poor professionalism and lack of responsibility as we Funny Lloyd wouldn't know a Mexican if he saw one! And just so you know my ancestors are from Santa Rosa chihuahua, Mexico and Sinaloa Mexico. Don't try to degrade us I have a posse They I stalled the lift on September 26th of last year after 10 weeks of waiting, was promised a 4 week wait time, the lift never worked properly and they never honored their 100% satisfaction guaranteed, on November 21st of last year, 55 days of asking them to fix equipment , 32 times of my husband stuck in said lift, told Kane ponce Garcia to come get said lift and return funds , until today 9/4/2020 they have yet to collect said lift and return funds, I have hired a lawyer and turned them into CSLB as they work without a contractors license and their installers, sales person (Kane) are not qualified to sell or install. They rob Peter to pay Paul and sell used and broken products as brand new! read more

This company went well beyond good customer service. The warranty on (2) batteries had expired by (1) month and they still honored the warranty. Thank You! My (87) year old father could now return to his daily routine thanks to Ron. While in there business showroom they showed my father and I new improved scooters which I intend to purchase. I highly recommend this business for your mobility scooters & wheelchairs. What a pleasure dealing with Ron. read more

My only go to spot for anything mattress and pillow related. Skip the fake and carcinogenic stuff from the big chain stores. I bought a Latex mattress here that I've owned for about a year now. I went back recently and purchased pillows. Kane Garcia is, by far, one of the most experienced and knowledgeable sales representative I've come across. There's nothing he doesn't have an answer to. Next item: lift chair for my folks! Will update review then! read more

My elderly mom decided that she wanted to get a scooter to be out and about. We went to Electropedic and the gentleman assisting us was incredibly patient and kind with us. Mom got to test drive several models on-site to find the best one for her. The price was very reasonable. The scooter was delivered as promised and it has opened a whole new world for her. I highly recommend Electropedic. Exceptional customer service! read more

It saddens me to write this review. For 10 yrs I have been suffering which invisible illnesses which are hardly invisible. A friend of mine who also has some of my 'invisible illnesses' raved about Electropedic Adjustable bed. It's taken me about 6 yrs to even get out of bed and get to Burbank to test beds, as Kane who was extremely kind was aware, I was not in good shape. But he attempted to help me find the perfect bed so I didn't need to make an additional drive out again. It had to be organic hypoallergenic but then he wanted to add a topper and give me pillows that would defeat the bed being organic hypoallergenic and have all the things I'm allergic to removed. It made no sense. Still, very kind and accommodating, he fixed the order. So one of the conditions I have is mast cell activation disorder/mastocytosis, a connective tissue disorder and chronic pain condition just to make a few. When the bed was delivered I had tried to change the date because I was not ready to move in. It was already on their truck so I had no choice. Next day still not moved in, never even entered house, and I find out there's a major gas leak in bathroom. Due to my condition I am unable to go in house for several weeks up until a few days ago. So my first time trying the bed I had been waiting for and I was shocked. It was nothing like I tried in the showroom. When I called Kane explaining we just removed plastic, first time laying on it and my body feels broken and not supported as well as the rashes I developed from something included in the bed, I was shocked by his lack of compassion. It's a long term family run business, exceptions can be made all the time especially due to situations like mine. His first concern was that it was past the 10 days in which they would help find a better bed for me- well at this time that's not an option and I'm too nervous to use their facilities where they make the beds because just like a food allergy, being in the same facility can bring on my flares. After my mom talked to the owner he didn't offer much. As a reputable long running business with loyal customers, I truly believe they are capable of refunding one mattress that caused rashes, lack of support, breathing problems. My family is out a lot of money because this credible business cannot make a one time exception to someone who has basically been bedridden and in and out of the hospital. I would very much appreciate you refunding us for this purchase as you said it could be used for medical beds or something like that. With much gratitude. read more

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Oh no. I just got this installed and already something is wrong . It's 8 o'clock at night on a Thursday. .. ....Yes---I pushed the wrong buttons to call the chair to where I wanted it ! Francisco was on the other end of the phone both times, and was going to come out on Monday to take a look at it. ( chair worked, thought I couldn't use remote to call it...)until I realized I was using the wrong button to call ...... read more

So I've been sleeping on my bed for 2 years now and I'm still in love. Thank you Electropedic for many nights of blissful slumber.

If I could give more than five stars I would. My circumstance was odd and Kane worked with me everyday he could to try to satisfy my mother in law. She cannot walk or travel and I was out of state. He created some options for her to be able to try out the chairs. Kane really goes out of his way to satisfy his customers. I will not go to anyone else! read more

Can I give more than Five Stars...!!! I've had several wonderful experience with this store. Can you say.... EXCEPTIONAL customer service! They went the extra mile and it was appreciated. The first experience was with Kane, who is great and knowledgeable answered all of my questions and trust me, I came prepared with man questions. I purchased two organic mattresses that are an unusual size (full Extra long) Side note: if you have never had the pleasure of laying in one and setting it to "zero gravity" you must do so! Second experience was when I decided that I wanted an organic mattress cover and was particular with what I had in mind. I worked with Lloyd, who I believe is one of the owners, I love family owned businesses! Anyhow, I don't think I have EVER had someone put so much time and genuine care into helping me. Lloyd went above and beyond making many calls to fabric suppliers looking for what I had requested and eventually found what I was looking for. It was a special order that needed to be made for me and he tracked the progress and had it shipped directly to me. I can't say enough about this great company. I love my bed and my mom loves hers as well. I hope anyone out there reading this who is shopping for any types of products they sell will do themselves a favor and go to Electropedic :) read more

I've ordered 3 Electropedic beds by phone. First was in 1993 and it was shipped to Durham, NC. I LOVED my bed. Ordered a second one when I moved to Dallas in 1995 as the movers wrecked the first one. Here we are in 2008 and my bed is still as comfy as it was in the very beginning. Helped a California friend order the 3rd one for himself. I highly recommend the latex mattress. It holds up perfectly and never has sags or lumps. And it comes in several degrees of soft to firm. These folks are great to work with and as easy to talk with as your next door neighbor. And they do what they say they will do during and after the sale. Even though I live out of town, I dropped in to see them at their showroom in Burbank when I was in that area. These folks excel in customer service. read more

By far the best customer service I've ever received anywhere. Through a mix-up we had, this company didn't have what we needed on hand. So they made up for it by going way above and beyond customer-service-wise. We got an upgrade and a discount. They were more than accommodating and caring and kind. My father is a Vietnam Veteran who lost his leg and their compassion for our situation was amazing. Thank you so much for what you did for my dad. He is able to move around freely now waiting for his scooter to come from the VA. I live in Riverside and they are in Burbank and we had to drive 75 miles to get there as they were the only company I could find open on a Sunday. I would make that long drive again even if there were a company down the street. They forever have my business and I would recommend them to anyone. read more

I'd been searching for a bed for my son. We went to five different mattress stores. Nothing was comfortable to him we ended up at the electropidic store. The service was wonderful. We ended up buying a mattress for my son and for myself. I don't know how We ever lived without these beds . The zero gravity button allows you to put your head and feet up in s position to where there is no pressure hitting any of the points on your back it's so comfortable. You've got to check out these beds. read more

i've lived in LA for many years, and am dependent on my mobility scooter to get around. Kane and his crew are my "go-to" guys for great selection, great prices and above all, terrific service! cannot give them enough stars! read more

The owner of Electropedic in Burbank, CA is totally unprofessional. A family member of mine spoke with him on the phone and after a couple of conversations said, "Do you think a business wants to sell to you?" I jumped in and asked him if he thought was professional. He began by saying the company has been around for 57 years. He then asked me what professionalism is. How can an owner of any company not know the definition of professionalism? Also, he was talking to others in the business while talking to a customer. He also focused on number of returns and making profit. The owner basically attacked my family member's character and tried to attack reputation as well which is slander. So, I will not be purchasing any items from this company, and I encourage others to vote with their dollar and not keep an owner in business who focuses solely on profit and returns. Meet him once, and he is nice. Ask him multiple questions, and he will become upset because he is not making a sell. Don't take to heart what the owner says at face value. His name starts with an L. read more