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    Electronic Square

    2.6 (8 reviews)
    Open 11:00 am - 6:00 pm

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    7 years ago

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    Canada Computers - Storefront

    Canada Computers

    (171 reviews)

    $$

    Canada computer sent me a empty box instead of a ROG NUC - worth 2,200$…read moreI received the parcel and it was empty, call them took 3 business days just to tell me they sent it. and no help after that. Just said file a police report - not that we will help you find the parcel, we will contact UPS to file a claim nothing. i contacted cops they just gave me an incident report, i asked will they be looking for my device when it comes online - said no. Basically a police report does nothing to find your device, i called Asus informed the same, created a case and was told if it comes online they cant do anything. I completely Blame the sender Canada Computers - 1st - they used a box that was 4 times the size of the mini pc. no reason at all, someone took out the item and resealed the box, 2nd - they put there warehouse address on the senders - this is a big problem - as soon as driver or anyone who gets the parcel will want whats in the parcel as they know it is electronics. Also in general the help and customer service is below zero, i am out of 2,200$ and i am getting answers like file a police report that is it. they dont even want to file insurance claim with UPS, how pathetic is this. People in the future - dont support online purchases - this is very common now. no one cares, i must pad the salary of the CS who answered the phone and did nothing. instead of working towards helping the buyer, i have no help at all but arrogance and my fault. i dont even know how it is my fault.

    Most reputable online retailers only charge your payment method once the item ships -- not at the…read moremoment you place the order. Canada Computers, however, charged my credit card for a product that was clearly on backorder. In contrast, Newegg handled a similar situation professionally: they cancelled the order, never authorized the payment, and immediately refunded the warranty I had purchased for the unavailable item. Avoid Canada Computers. Their behavior raises serious concerns. I wouldn't be surprised if a class action lawsuit emerges -- there must be something in contract law that prohibits accepting payment for inventory they don't actually possess. Then again, I'm not legal counsel... just someone who expects basic accountability.

    Jump+

    Jump+

    (61 reviews)

    $$$

    Kensington Market, Chinatown, Downtown Core

    Had several good experiences with Jump+ in the Georgian Mall, Barrie, recently…read more Their tech Liam worked hard to fix my ailing MacBook Air, and he stuck with it until he fixed it. Liam sent me helpful text updates and never left me wondering what was going on. Thank you Liam! Shortly after I went in to replace my iPad and had a wonderful experience with Fathima, she listened to what I wanted, helped me avoid spending more than I needed, and I felt was honest and totally customer focused. Thank you Fathima! I would totally recommend Jump+ to anyone in the Mac world. Michael Peterson

    Went in here (The College Street Toronto Canada store) for a simple battery replacement. I called…read morebeforehand to be sure they had the battery--they did. When I walked in, the store only had 1 other person, checking out. The associate, "Nancy", took my phone, did something to it and asked me to shut off "Find your phone", according to her, to be sure it was my phone--despite it saying "My Name's phone". She must have selected "Forgot my password" because entering the correct password didn't work and I was forced to change my Apple password, which was a pain. To add insult to injury, she said it'd be about 2 hours to replace the battery, in a completely empty store. If they can remind you about your appointment, why can't an empty store let you know it'll take a ridiculous amount of time? Noped out and got it replaced in about 15 minutes at the irepair place down the street with a quality third-party battery. Kept the phone in front of me the whole time, didn't ask me to shut off/turn on anything or share my Apple ID. Perfect!

    Electronic Square - electronics - Updated May 2026

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