Easy and they are very helpful. Pull right up to the window and they give you clear directions in…read morethe yard where to place whatever recycling materials you have. It is well orchestrated

Topsoil is lousy, says its pulverized but it sure does not seem like it! Lots of very hard round…read morechunks of compacted soil that do not break down easily. I DO NOT RECOMMEND THEIR TOPSOIL!

Great Service and was very helpful. Prices could be lower but I felt good about the entire…read moreexperience.

That's what I'm talking about!! I had 10 banker boxes full of files with sensitive information in…read morethem. I barely pulled up to the curb when the two employees immediately came out to assist me. When all was said and done, they unloaded all of my boxes and loaded the material into bins. I then sat and watched them shred all my stuff. There is a huge mirror behind/above them, so you can make sure there's no funny business going on. It took them 45 minutes to destroy all my stuff, due to the high volume. They methodically and efficiently took care of business. I don't know their names, but the name "Damon" was on my receipt. Good value for such a thankless job. Great job.

Ray's. Was great, but Waste Management is absolutely awful!!! They are all about their extreme left…read morepolitics--their website proudly pushes DEI--and doing away with jobs through automation. They keep adding more fees--my residential bill is now twice what it was when it was Ray's Trash. Waste Management is TERRIBLE and has a monopoly for my area. I HATE them.

They come out and pick up basically when they feel like it. Haven't seen them for two weeks…read more Garbage in the streets and all over the lawn, stacked up 8 feet high. No one in office to respond to calls, since being bought out by WM not sure anyone's actually still employed there. I bet someone calls when we stop paying them lol.

We needed a new trash collection provider desperately. Ever since Waste Management bought out our…read moreprevious vendor, Ray's, our collection was non-existent. It was a struggle every week and there were many weeks we did not get either of our two dumpsters emptied. Promises were made and never fulfilled, even in trying to upgrade our service, they would not accommodate us. WM just wasn't interested in servicing our location and eventually I found out why. We shopped around and checked every other trash collection company in the Indianapolis metro area. It wasn't until I saw Jack's driving down our rural road close to Centerton regularly that I thought we might have found a company willing to work with us when many other companies were not. As it turned out, a neighboring business down the street had switched to them a few weeks prior to us beginning our service. We previously had a three yard dumpster and a two yard dumpster. We wanted one four yard dumpster and wanted it emptied once a week. Jack's accommodated us and has regularly emptied it each week now for a month. So far we are very happy with Jack's. Our brand new dumpster has four lids instead of the usual two or one. Four works much better and the price per month is cheaper than ALL of the other companies. It was a little bit of a struggle getting service started but after speaking with our driver I understand why. WM does not want rural business, therefore Jack's is picking up all the rural business they are leaving behind plus the customers leaving WM, so they are busier than usual but are able to make the necessary adjustments to service their existing customers as well as bring on new ones. We never had a problem with Ray's until WM bought them out. We had the same guys every week. Now with Jack's, it is the same thing again, with the same guys each week. That says a lot about the company. It means their employees are being paid well enough to stay and Jack's hired good people so that don't call off work too much. Plus it is a local company, not some corporate conglomerate that is only interested in the big contracts. When we call them we get the office in Greencastle, not a call center in California as with WM.

They have broken our new trash can and tried to hide it. I have left 2 messages in the last week…read moreasking for someone to call me about this issue and no one will answer the phone, let alone return calls. Rude. About time to look for other options. I went with a small, local company to get customer service, not have my new trash can destroyed and be ignored.

Ty did a great job. He was friendly and easy to work with. I would recommend him to anyone who…read moreneeds trash removed. We needed two large bushes and a dozen garbage bags removed. Ty was able to give us a quote over the phone after we sent a few pictures. He came the following day and hauled everything in less than an hour. He even cleaned up the leftover trimmings with a leaf blower and rake! He offered to come back at no cost when we removed our remaining bush since we didn't fill an entire lo

I got bids from 4 companies and Ty was by far the lowest. He was excellent in communication, super…read morefriendly and cleared all of our junk including a four person hot tub all by himself! I strongly recommend Ty and his company!