We purchased a flexsteel couch from them and couldn't be more pleased. The couch is absolutely beautiful, and exactly what we wanted. Chris made us the best deal, and we got the exact color we wanted. Delivery was free- to Clovis from Visalia, which was a huge deal! We had it delivered today and our delivery person, Tim was excellent. read more

Electric Surplus - Furniture Stores Near Me - lexington, Massachusetts

Honestly I'm saddened to write this review. Christopher seems like a nice guy. But we've been waiting 3 months to get our furniture we've already paid for. We were told we would get it a week after purchasing it. The communication has been a 0/10. My calls go straight to voicemail. My text messages always go unresponded. In the rare cases I get a response it's always an excuse then promising it will come next week. But then when next week comes around and we get let down again our furniture is still not coming. We STILL have not received our furniture. And I have no idea when or if I'll hear from the owner again now that the business has moved locations. read more

The Furniture Deal took over $1,400 for a custom couch, told me for six months it was "stuck in transit," then admitted it was never made. They promised a refund but still haven't issued it and keep giving me the runaround. They also promised a mattress warranty that they later denied. Dishonest and unreliable -- avoid this place. read more

My husband and I were looking for some bedroom furniture. We were greeted instantly by Chris when walking into the store. We saw a lot of things that we liked, but nothing was exactly what we were looking for. Chris took us to his desk and gave us his undivided attention, taking time to show us all of the options that he had available at his warehouse. We found the items in the color we wanted with reasonable delivery. Thank you for your help! We will be coming back for sure. read more

I went here to purchase a couch and had the best experience, Chris was so knowledgeable and helpful. I will definitely be coming back anytime I need to purchase any type of furniture. 100% recommend read more

Awesome Customer Service! Christopher is GREAT. Best Furniture Store in Visalia Area hands down.

I came in looking for a bedroom set after visiting a lot of local big box retailers. He not only had a great in stock selection, but took a lot of time explaining to me what I should be looking for. I didn't buy that day, wanted to still shop around, but I returned just for the fact that he seemed to care in making sure I had something that lasted! Best decision I ever made! The value was so good compared to other retailers. read more

Great service! Store is a little hidden, but make sure to check it out you won't regret it. Christopher was really helpful and knows his stuff. Has a lot of options just make sure to ask for what you're looking for and he can definitely help you out! Went in looking for a sectional sofa and he helped us customize one to our needs plus free delivery! read more

Went in for a Cal King Mattress set met Chris helped me find & finance. I highly recommend this store I had a great shopping experience. It was nice to be helped in a professional manner and I'm so in love with my bed. read more

Electric Surplus - Cal King Pillowtop Mattress - Furniture Stores Near Me - lexington, Massachusetts

This is a great locally owned furniture company. I had the pleasure of working with the manager (Christopher). He found us a great deal on a solid couch set. Delivery was free and fast. There were no hidden fees or high stress sale tactics. Hands down the best Furniture buying experience. Thank you Furniture Deal!!! read more

I purchased a bedroom set from these guys . Well first they called and said only 1 night stand was not going to come , I was ok with that. When they arrived they didn't have the dresser and mirror. They claimed it was damaged. Anyways they put the bed together. its been 18 months and never received the dresser or mirror. I'm moving now and can't take the bed apart due to the glue they put on the hardware. I also figured out why one of the drawers under the bed seemed to have a defect. The drawer was damage on the outside. The part that goes under the bed. So beware they will sell you damaged goods read more

Electric Surplus - Furniture Stores Near Me - lexington, Massachusetts

They were super nice and helpful. We got assisted and done with our purchase pretty quickly!

I bought an American-made recliner through these guys about 2 years ago and it has held up wonderfully. It is still my main seating area in our living room and needless to say during this quarantine, it has been in much more use. The service in-store was prompt, friendly, and non-pressured. Chris was great to work with and we'd gladly do business there again. You always get nervous going to furniture stores and car dealerships because of the pressure and intimidation to buy but there was none of those feelings here. For potential buyers who are looking for an honest and pressure-free buying environment, I'd recommend this place. read more

I've purchased a bedroom set and now a dining room set from The Furniture Deal. They are very competitive with pricing and sell good brands that you'll find in Fresno. Christopher is very helpful and their customer service is the best I've seen. I've told all my neighbors to skip their drive to Fresno and check this place out first !!, read more

My overall experience was great! The moment My husband and I walked in I wasn't sure if we were going to be greeted or not but as soon as we started walking around we were greeted shortly by Christopher ! His service was amazing well detailed and I didn't feel like he was just trying to sell his most expensive set available. He was very interested in satisfying both of us and meeting in the middle . I never once felt like he was trying to push us to purchase anything right then and there and he even gave us a couple min to discuss to ourselves on what we were wanting . Will definitely recommend coming here . read more

These guys are great. Save yourself hassle and money, just buy from Furniture Deals. Christopher is your man! Everything is in stock! Amazing Prices! read more

So here's my updated review of the sofa purchased at The Furniture Deal- At first, the sofa was really comfortable and nice; however, about 6 months in, the cushions are now getting flat and you can feel the springs inside. It has gotten really uncomfortable to sit and lay on the couch. At times, I rather lay on my rug. Next time, I won't be buying a sofa without actually seeing/feeling it out first. read more

I bought a Sofia and two end tables they broke the glass on the end table and they scratched the legs on the Sofia when I called to speak to customer service they told me that it was not the movers fault witch it was .... I will not be getting anything else from them on the future...worst service ever read more

NOBODY go to this store! When your furniture breaks, they won't come out and replace it. For 2 months, I've been dealing with them. They said they would come today to pick it up to fix it, they didn't show up. then was called a liar when I called to ask why they didn't come. Telling me they didn't make an appointment for me. Then who the heck told me they were gonna come? They went on to say that it might not be under warranty when they come to fix it, bullshit. We are NOT paying for something that broke DURING warranty! Then had the audacity to hang up on me. Boy, you sure messed up there. They are rude and have bad customer service etiquette!!! Don't use! read more

Easiest purchase I've ever made!!! Christopher was FANTASTIC!!! Knowledgeable about the products that I was interested in. No high pressure to make a purchase. Will go back for my next furniture buy. read more

The store is nice and clean, although they carry a large selection of mattresses, more than other merchandise like sofas/sectionals/ recliners. The furniture they carry was nice. They have a wide selection of fabrics in a variety of colors, so customizing is easy. Customer service was great, Christopher was well versed in their stock and was able to easily direct us to the items that might work for us. We would shop there again. read more

needed a bedroom set soon as I walked in Christopher was on it. This guy knows his stuff great service will be going back in a few months for my daughters room I wound recommended this place to anyone read more

This was by far the most pleasant and most easiest purchase ever. We got an awesome deal and exactly what we were looking for. One of the biggest selections ive ever seen. I cant wait to do business again. read more

We want to thank Marie for being patient with our 72 year old father. The bedroom set we bought was perfect. If your looking for deals in town talk to Marie at The Furniture Deal. read more

My wife and I were looking to upgrade the kitchen table chairs, after looking around all day in Visalia we decide to try The Furniture Deal thank God we did!!! There staff was super Marie treated us like she knew us forever and helped us pick out what we wanted and even helped finance half the amount Thanks again!! I will tell all my friends about there store and service Shane was also really cool...I will not hesitate to go back for any of my Furniture needs. read more

Love the customer service and the attention to detail The Furniture Deal has to offer. They knew exactly what I wanted, worked with my budget and helped me get the best couch and love seat I could have asked for! Highly recommend to my family and friends! read more

We had a great experience here! We came here after a horrible experience at another furniture store a couple blocks south. They had exactly what we were looking for, got a great deal, it was delivered as soon as it came in, and we are very happy with the purchase. Very professional and nice people. No pushy sales people and it was a joy to shop here. read more

Great customer service this is the only place I go! I get treated like family. Speaking of family all mine come all the way over from Pismo to shop here. If they don't have it they can get it. Check it out read more

I selected a matress set and it was delivered. The mattress was bigger than the box springs and the mattress hung over the edges of the bed. (Memory Foam). I went into the store and was told that a replacement would be sent over after lunch. I called later to follow up and was told that there was an emergency and they would get me a replacement, maybe the following day. The next day a mattress was bought out and there was still the problem of size. I had to go to the furniture store once again and was told that I could get a matress of their choice, which was not as nice as, or not one I would've liked to have. One of the store reps told me that they would open one of the mattresses in the store and have it expand. I advised that I want the mattress opened in my home as at this point I had some trust issues. There were a few floor models and I didnt want to get stuck with one of those. My daughters mattress had already been sold as NEW yet it was USED. I didnt make a big deal about that though as my daughter was pleased. The guy became upset and told the store rep, "Just Refund It!" No good customer service. I planned on originally furnishing my whole house through them, but after this, I would never........ or recommend. I have an autoimmune disease and have health problems. One that includes chronic pain. Now I'm left sleeping on the floor. read more

Hello yelp my Boyfriend and I just went to The Furniture Deal and it was an excellent experience. This was our first time ever considering buying a bedroom set and they made the process very easy. Upon arrival Marie greeted us and treated us with respect right from the start, Marie then went on to explain all of the options they offered, and helped us select the best option for us. Management was great as well, it really felt like they went obove and beyond to ensure we left happy with our purchase. I would definitely recommend this place to anybody trying to get some beautiful new furniture. read more

I recently bought a new bed, I knew what brand and model of bed I wanted from browsing the Internet (a Coaster bed$. I called two dealers in Fresno and two in Visalia. No one was as helpful as the Furniture Deal. Christopher was very helpful and answered all my questions, was very attentive to my needs. He worked hard to give me a fair price and worked even harder to coordinate delivery for me. The installers were professional and meticulous with the installation. I love the new bed. read more

DO NOT BUY FROM HERE! I purchased from them. The bed packaging was open and it looked like it had been returned. They sold it to me without warning me that the hardware was missing. I had to sleep on the ground the first night, because I was not able to assembled the bed. I went back the next morning and they told me that they had to look for my hardware. They finally called me that afternoon and I picked it up. The kit was still missing pieces, the bolts and washers were not the correct ones and they were different sizes. Some of the hardware was not even for my bed. I had to buy some of the stuff from a local hardware store and Amazon. I have receipts, and I took pictures of the stuff they sold me and how it was missing parts and the stuff I had to buy. Its bullshit, that I had to go thru all this trouble and headache because they sold me a bed that they were aware was not complete and they did not advise or warn me. I will never buy from here again, and I wanted to let my story be known so nobody will ever have to go thru all my trouble and struggle I went thru. BE WARE PEOPLE, NOT WORTH BUYING FROM HERE. BAD CUSTOMER SERVICE. VERY SHADY! read more

Nice place, customer service was great. Christopher was very knowledgeable, friendly, and helpful in making our purchase. Thank you.

BUYERS BEWARE!! BUYERS BEWARE!! This company lies and does DECEPTIVE PRACTICES! Went in to look at beds, the salesman talked us in to getting a bed and promised quick and easy, no hassle financing. Instead, he tricked us into a lease with TEMPOE. They are not a finance financing. Instead company and are leasing company. This is absolute HI way robbery! We were told our initial payment was $268.89 then the following month we would pay the same amount followed by three more payments making a total of five payments. We asked the salesman if this was a lease, that we did not want a lease, he assured us it was not, and was indeed a purchase. After we made our five payments and thought we were done, the following month they withdrew another payment to our bank account. I called TEMPOE, and was told this was a lease and we had to have bought the item out either 30, 60, or 90 days, otherwise we were still on a lease that was to last another 12 months. So far we have paid the price of the bed, plus hundreds more, and our only option is to pay $800 more by March 1st. If we do not we will have to continue paying $268.89 every month. So what it comes down to is the first five payments are interest only, which you then have to pay full price of item plus several hundred extra dollars. So, we will now have paid double the original price, and if we continue lease will have paid $4,840.02 for a bed costing $1300. If after the five payments we no longer want to pay, we have to return the item. We never would have agreed to these terms, I don't know why anyone would want to pay anyone $1,444.45 just to have to pay over the retail price to pay in a lump sum to own. Might as well just save that money for five months and pay in full, rather than get ripped off. at least $1500.00. DO NOT GET FOOLED LIKE WE DID!! We then went to the store and the manager was unsympathetic and refused to do anything to rectify this situation. You are better off going anywhere else but here!1 read more

Great deal on good furniture, friendly staff and no long waiting to get stuff from merchandise! Ask for Mike!

Worst customer service I have EVER received! I ordered a couch set from furniture deal along with a tv stand. We made sure to ask whether they deliver and assemble the furniture, since we live in an upstairs apartment. The salesman, Mike, ensured that they would be able to deliver and assemble the furniture no problem. He even joked, "oh man, you live upstairs? The guys will have a great time with that!" All said and done, we set a delivery date for two weeks out. When the day came around on a Sunday, I gave them a call at 10AM when they opened. Marie answered the phone and insisted that she could not find my order invoice and said mike will call me back, giving me the feeling that she just did not want to deal with the situation. Mike gave me a call back a few minutes later apologizing and ensured that our furniture would be delivered by 4PM that day. I left work early to go home and wait for the furniture to be delivered only for them to not show up by the time they said they would. 5:30 rolled around so I finally called them to ask what happened with my order. Again, Marie answered the call. She said that the delivery truck had not delivered our furniture to the store so we would have to wait until Tuesday for our furniture to be delivered. I asked her why they couldn't just tell me that when I called earlier in the day, and she again did not want to answer my questions, only to say that mike would call me back. Over 30 minutes later, Mike called back saying the same thing: that our furniture would not be delivered until Tuesday. I asked him why he couldn't just tell me that when I called at 10am, he had no answer. I demanded to cancel my order since they gave me an order invoice that stated the delivery date would be on that day and they are not keeping their side of the deal. He laughed, and with a condescending tone said "I guess you'll be paying for something you won't have then because we don't do refunds and there is no way there is a delivery date on that paper" FURIOUS, I told him I'm staring right at the date as I'm talking to him. He said "I'm sure I did not write it on that paper, if you're so sure then bring the paper in." VERY UNPROFESSIONAL! I ended up bringing the paper in and Mike's expression was shock, he did not know what else to say to try and scam me out of my order! I demanded to speak to the owner and both mike and Marie ignored my requests! I ended up leaving the store infuriated! Once I got home, mike called and said he would be able to deliver my furniture after all. I was thinking "how can they deliver furniture that they said did not get delivered to their store, which was the reason why I wouldn't get my delivery until Tuesday?" They sent an old man to come deliver my furniture IN BOXES, BY HIMSELF! So we paid them $99 for delivery just to be the one left actually unloading the truck, bringing a whole couch set and tv stand upstairs, and assemble it by ourselves????? RIDICULOUS! This company obviously does not care about customer satisfaction! Until this very day I did not receive and apology for the huge inconvenience. Once they collect their money they're set- they don't care if the customer is satisfied or not. And to think I was wanting to order more items from them! NEVER AGAIN! read more

This place is not a good place to get furniture, they are liars. They added stuff to my account that I didn't even sign up for, and was not aware of, and it charged me $14 extra dollars in my payment each month. All their workers are rude, they talk down to you, and are just flat out rude. All in all this place sucks!!! read more