Hard no from me, and I need to explain why:
First, this place looks INCREDIBLE - would have been a five star review if based simply on the aesthetics and layout - love the interior vibes in here, it feels like a tropical lounge that just keeps going and going. Sadly though, all of the superlatives end there, as every interaction I have had with members of the team at Electric Shuffle falls way short of basic hospitality decency.
Flashback: Almost two years ago one of my best friends was on a shortlist of candidates to obtain a position on the leadership team of Electric Shuffle. They asked him to come in, enjoy the space, eat, drink, play, and then give to the GM some honest feedback and notes that would help the team grow and get better if he were to be hired - he invited me along for this unofficial secret shop, and from the jump, we were disenfranchised by the lack of server interaction, the sub-par quality of the cocktails, the smell of many (three) team members whose uniforms reeked of marijuana, and much more. We LOVED that there was shuffleboard and that the tables and pucks were in immaculate, well-kept playing condition, but that was the only area of praise my friend could give to the GM as he later laid out a detailed two-month plan to help fix all of the issues as an invested and working manager. He never got the job - no hard feelings from either side, everyone moved on.
Last week I was invited to Electric Shuffle sans friend from the last paragraph who said to me, "I hope they are doing well!" - I was attending a party and was actually excited to go back in hopes of the place and its team now being able to match the fantastic interior space. Nearly two years later, the employees who are disengaged with guest service STILL smell like marijuana when they walk past you, the food is still dry and bland, bartenders are unable to make simple cocktails correctly like an Aperol Spritz AND they lie to guests when asked to make a cocktail they do not know (asked for a Negroni with Aperol instead of Campari, and was told "we don't have that" despite clearly having all three ingredients needed - I explained it to the bartender and was asked why I didn't just order a regular Negroni).
Suffice to say, very disappointed that, almost two years later, it looks like nothing was improved upon and this place, though beautiful and filled with fantastic shuffleboard tables, is not evolving into a guest-forward destination. I wish them well, but I won't be back. read more