This guest house is an ideal location for a short stay in the city, right next to the Bus Station, near the railway and everything else for that matter.
It is located on the top 3 floors above a solicitors so if you have a problem climbing stairs give it a miss as there is no lift.
The decor is tidy and rooms are clean. The breakfast is good with plenty to choose from.
The overall apperance is yes it does deserve the 2 AA stars it has been awarded.
However having just stayed 1 night at the end of February in the worst winter for years, the windows in room 9 let in a cold draft and made the room cold. The heating was on but radiators just luke warm all evening/night. Before going out for the evening I asked if we could have an extra blanket for the bed and the duty manager said she would put in it. On returning from our evening, found no blanket. so I trotted down the stairs and asked "where is my blanket and why isnt the radiator any warmer?" she replied "I have put it in the room" "which room number?" "7 she replied", Im in 9!!!! got me a fan heater for the night.
In the room booklet it said free wifi, when I checked my fone it had a padlock on the signal and without the key i was pooped, I wasnt going to get out of bed to trot down the stairs again!
I brought this up with the manager on departure and she said "I would have given it to you" I replied "why dont you just put it in the folder"
They seemed a little reluctant to absort this information in the "However section", hence the 3 stars. read more