Had a very poor experience at this Diner and will not be eating here again based on how the server handled the situation. My bf and I came to have breakfast; I ordered coffee and a water, he ordered chocolate milk and a water but the server walked away as he was ordering the water. Strike one, not a big deal though. I can see how she didn't catch the last part though she should have been more attentive.
So the order comes and we are both given someone else's order. Strike 2, the waitress shrugs it off. I send my plate back but my bf decides he will keep the order he was given as it's similar enough. He just asks to be given the rye toast he ordered.
The waitress drops off the toast and we notice it is completely dry with no butter. Strike 3, getting more frustrated and losing my appetite. Waitress claims she thought he wanted it dry as if anyone orders toast unbuttered without saying as much.
Finally my plate of french toast with bacon is brought. I'm given one small portion of butter and 2 small portions of syrup for 4 pieces of french toast! Can tell that this place is stingy based on the rationing of condiments and poor interior decoration. I start eating the french toast and it's basically white egg yolk on bread with barely if any seasoning, no cinnamon. I'm confused and now have fully lost my appetite due to disappointment.
I leave over half the meal and ask the waitress to take it off the bill as it has no flavor. She becomes argumentative and claims they don't season their french toast there even though the customer is never informed of this either on the menu or in person while ordering. I have a hard time believing a restaurant will serve a french toast without adding the necessary ingredients of which it is associated with or at least asking the customer their preference. The waitress storms off without asking if I'd like anything else instead or apologizing for her myriad mistakes throughout the entire process.
We are not brought a check or anything and my bf goes up front to pay. Instead of giving us an appropriate discount or comping my 75% uneaten meal, we are charged for bacon as well which came with the french toast, just not the price of the french toast combo which included the bacon. Total came to $14 and some change. We paid $15 and left unsatisfied, myself having hardly eaten. read more