This was our second time coming here in a few years, and we chose it for a celebratory meal. It was…read morebusy--but not overly packed, as not every table was seated.
First off, the food was great--no complaints there at all.
However, the service left a lot to be desired. The staff seemed rushed and didn't always take the time to fully listen to us. Our waiter took our drink and appetizer order, and everything initially came out fine. But while placing items on the table, one of our drinks (a specialty lemonade with no free refills) was knocked over. No one offered to replace it right away. Paper towels were placed on the table, but my kids and I ended up cleaning the spill ourselves.
When we asked about replacing the drink, we were then told it would be on the house--which was appreciated--but it didn't arrive until most of the main meals had already been served. To make matters worse, the waiter left the replacement drink on an empty table across from us, and I had to get up to retrieve it myself.
On top of that, I had to wait an additional five minutes for my meal because it had apparently been given to another table.
Then our waiter asked if we would like dessert. My husband responded that we weren't sure, but we might order something for our daughter. The waiter acknowledged this and said he would be back shortly. However, when he returned about 10-15 minutes later, he brought us the receipt instead. We had to remind him that our daughter wanted dessert. He then took the receipt back, said he'd be right back, and hurried away.
Our waiter seemed nice, just very rushed, even though the section only had about six tables and was split.
Overall, great food, but the service experience took away from what was meant to be a special occasion.
Then my husband was checking the payment options and the waiter had the wrong meals on the wrong tables....
We get this could have been a off day we get it my husband used to be in the food and beverage industry....but geez.
Food awesome service leaves more to be desired.