This place is a scam. Don't do business with these shady people. Last year I bought a 2021 ram 1500…read morewarlock classic with a "clean title" from this business unknown about the trucks history. When I bought the car-fax report about the trucks history it showed the airbags were deployed ( I was never made aware) and the truck was in a terrible wreck. (Shouldve been totaled).

This dealer is one of the worst dealer you can probably buy a car from, i bought a car from these…read moreguys and in exactly 15 days my car stopped working because the transmission was already going bad and it's costing me 8,000$ out of my pocket to fix it and they wont do anything to help and when we informed the manager he didn't help us out at all and he said he would find a mechanic for us and he couldn't even do that these guys are scammers please don't waste your time with these people.

Scammer is the propers word to describe this place. They work with a finance company acting as a…read morescam as well (GCFC). Don't even thing stop over for a car. You will finish with a Brocken car and a loan you have to paid at the max of apr

Went in to look at a Nissan Altima 2008 that they were selling for 6,000$ so my friend signed the…read morepapers and gave them a deposit of 500$ for the first half of the down payment. 3 days later, it turns out that the transmission wasn't good. Car won't run anymore. What a disappointment. Illegally selling broken cars.

I purchased a 2017 Kia Soul from this location 11/09/18. My prior car wasn't going to last much…read morelonger, so after having to have the front brakes serviced & getting a long list of other repairs that I "should really address" I started researching what my next car was going to be. My sales coordinator was Rose, she was a joy to work with, as were Tim & Tim, the 2 gentlemen who assisted with the financing. All 3 of them are very personable, customer oriented & know their stuff. All my questions were answered to my satisfaction, everything was thoroughly explained. The monthly payment was a little more than I wanted to pay, but for what I got, it's well worth it. I loved the fact that I didn't need to haggle to get a great price, the price you see on the website is the price that you pay, but keep in mind that's before all taxes, fees, & any extras that you want are added on. For the test drive, I took the car to my mechanic, who checked the car out thoroughly, the car passed with flying colors, with a couple of minor issues that were addressed before I drove off the lot. I can honestly say that in all my years of buying cars, this was the easiest, most pleasant car buying experience that I've ever had. I highly recommend Hertz Schaumburg.

There are pluses and minuses. By far the best car buying experience we have had. Super simple…read moreprocess, very fair prices and super nice staff. However as we were told by our sales rep they only have 1 guy who does the finances. This causes a huge backup if there is literally anyone else there trying to buy a car. We were there from 9:30am to 2:30pm. While buying a car is a process, it's not a 5 hour process. Esp since there is no haggling involved and we had the car we wanted picked out. By the time we were able to sign our contract we were already in a huge hurry So we had to rush the most important part of the whole thing. We carved out 3 hours, were fine with 4, then started to get annoyed and anxious at 5 We also noticed an interior light wasn't working during our test drive. The sales rep mentioned they would have someone swap it out but by the time we left it was still out. Either they forgot, or somehow in 5 hours had no time to swap out an interior lightbulb. They did end up changing it a few days later though We would defiantly go back and recommend to friends. Just make sure to bring lunch haha

If had read the yelp reviews first - maybe wouldn't have gone but the google reviews told a…read moredifferent story so I did. On Saturday 10/25/25 purchased a 2023 Countryman and love it. Was a walk in on a Saturday morning and had 2 sales people help. Naomi started the transaction but had a scheduled appointment so shifted to Martin. Both were awesome. Naomi did finish it up. They actually upped my trade allowance to make the numbers work as well as I had done some research beforehand and knew what could sell outright for at Carmax, etc., if they couldn't/wouldn't give me what I needed. Yes - they did try to tack on some dealership coverage - and just asked for it to be removed. Came back partially removed - NO is a complete answer- Naomi went back to finance and they removed it. My new vehicle was clean, tire pressure needed to be adjusted and they did that before leaving. Arthur was awesome in helping me move things from old purchase to new and making that pressure change. THEN - got home (26 miles one way) and realized never got my ID back. (grrrrrr) When I called back - some numb nut on the phone told me to come back - said no way - not my mistake - not driving another 52 miles round trip. Danny from finance got on phone- he mentioned that one of their sales reps Simona lives in the City and would drop it off on her way home from work - AND she did! She came right to my house about 8pm on a Saturday night. She texted me updates once left dealership. only Ding - would be the gas tank - don't expect it full - but certainly not in the "red zone" it had 53 driving miles and I was using 1/2 to get home. All the people mentioned - GO see them-all were outstanding - AVOID the numb nuts - obviously some work there - but true of any workplace. Those 4 folks heard what I was asking for and delivered.

From the initial call to all follow up questions during and after purchase, April was there for us…read moreevery step of the way. Kind, courteous and always going the extra mile for her customers. We live out of state so she made videos of the car and also pics that werent on the website just so I could get a better feel of this sweet ride. I've never met anyone in sales that was more driven and customer oriented than April. If you go to this dealership please ask for her. She made the process haggle free and made our family so happy with the our new ride. What can I say other than she's amazing!!!!! Thank you for all you did for us April!! Love, the Baybrook family

The WORST experience of my life! RUN AWAY from Pronto Financial. They are predatory lenders!…read more I financed a truck for $16,000 and have been making payments of $528 per month for the past three year, over $19,000 paid so far. Despite that, I'm being told I still owe more than $8,000. The majority of my payments have gone toward interest rather than the principal. The interest rates are extremely high, and the overall experience has been awful. I would not recommend this company to my worst enemy.

They are the worst! Do not use them. They aren't good at working with you. There is a lot of fine…read moreprint and if you are more than 10 days late they are harrassing you and any references even if they have spoken with you.

Highly recommended for folks looking for pre-owned / used cars. Don't just limit yourself to the…read morelikes of carmax or car sales from car rental companies! Come by take a look at the selection and speak to the honest and friendly folks at this small privately family-owned used car dealer. Selection of cars: Few dozen of mostly sedans including compacts, mid-sizes and full, as well as some SUVs. Mix of Asian and American brands. Most are considered staples (workhorses) intended for the daily needs of the working and lower middle class. People behind it: Friendly, understanding and patient - through and through. Mike, the owner, a very charismatic gentleman that is very social and easy to talk to. He has owned the place for many decades. Despite all the years in the business, he remains humble and empathetic, down to earth. When it comes to him, you can freely speak your mind. If you show him your genuine and good heart, he will do his best to accommodate and give you a good offer. Michelle, who is responsible for financial operations, and Nicole, assistant are friendly, helpful, patient and understanding. Christian & Julio, the handymen taking care of the cars. Friendly and hardworking fellows. Facility: Yes, the exterior looks much better and no doubt the interior definitely needs work and the carpeting needs replacement. Personal story: I was in the market for an affordable vehicle that met certain criteria's like budget, mileage limit, and some tech spec. minimum like a rear-view camera. And I found the one that met all my criteria/expectations. I had some delays in procuring the car because my bank doesn't have a branch in Chicago and it took awhile to receive a cashiers check and then also because of my extremely busy schedule. Economy auto mart was very patient and understanding and held my car as sold for 2 weeks until I had everything ready to go.

I bought a truck at this dealer and had some problems, they told me that they would fix by…read morereplacing the parts and labor When I went back to have the parts replaced, they only replaced one of the parts and not the other,I paid more than $22,000 a little more for this truck, and one of the owners behaved very despot, The truck came with 2 problems and they only fixed one, The person with whom I spoke was very rude, despotic, and without any interest in helping the client, I don't have his name but he is the owner's son, What I can tell you is that I will never buy another vehicle from this dealer again and I recommend that you don't do it, they just want your money and after you sign the papers, for them you are just a number,be careful if you buy something from this dealer.... No compres en este dealer son bien transas, y si compras ten cuidado con lo que firmas, y si te prometen algo diles que te firmen un comprobante porque si no lo hacen te van a estafar,{mucho ojo}

We were coming to this dealer several times but the last visit we were very dissatisfied, they…read morechange the whole leather seat cover for drivers seat ,it was not covered by infinity manufacter, so they offer us a favor and did it on their cost which we appreciate it a lot ,its just the job was done very poorly leather was was not pulled tight enough on on the top of the seat ,it was all wrinkled ant aired ,we called and asked how it can be fixed they said wait a month, leather should shrink ,which was hard-to believe any way we waited 2 monthes and there was no change at all, I called again they told to stop by but I already felt they are not happy to deal with it ,we'll they knew they did it bad ,we stopped the next morning, they were not helpful at all I can say even were mean ,offered to steam the leather with no guarantee it will fix the wrinkles and on the top we have to pay now,we left just saying thank you for good service ,the point is if you offered to help customer doing a favor at least do it right nice job and don't make it to look worst than it was before ,so now we have 2024 very low mileage and all loaded infinity with ugly driver seat ,from such a luxury car dealer you should have a better service,we have 3 infinitys but we would not go there anymore

Carlo A is the best service advisor I have ever dealt with, very satisfied with my visit to a new…read moredealership regarding some issues I had with my vehicle

I called this location for a car title loan. I needed a couple thousand to get me over a small…read morecrisis. The person who answered the phone was pleasant, helpful and walked me through the process pretty fast. They gave me the amount of my loan over the phone, told me the interest rate and also what my payments would be... which I thought was pretty low. Now mind you I didn't need the loan for the amount of time they gave me to pay it but they did not charge me the interest past when I paid it off. I needed to send in some documents which I did and they allowed me to just take a pic of those with my cell phone and send it to them. In about an hour later they told me to come by this store and get my money. Now mind you I expected some dive, but what I saw was a really nice, clean and professional office. The people inside were so helpful. They offered me and my daughter some water when we arrived, walked me through the process of getting the loan and then in a matter of a few minutes I was on the way to the bank to cash the check they gave me which I had zero problems cashing. After that, they gave me online access to my account so I can see exactly what was happening with my payments. Classy and just like a bank and not what I would have expected from a car title loan company in Chicago. I am impressed. Like these guys. I would do business with them again in a heartbeat.

DO NOT GO HERE!!!!! MORE OF A SCAM THAN ANYTHING! I got a car from here and out of the 4 years I've…read morehad it, it's been in the shop more than on the street! Customer service is terrible and they will jack up your price WITHOUT telling you!!! 10/10 DO NOT RECOMMEND! Give your money to a company who CARES!

They talk to you any kinda way very disrespectful !!!!!Cant wait to be done with them will never…read moregive a recommendation ever Don't by from them... let me say this Sales Department was great but financial department are the worst ever