I never once felt pressure, and they treated me like a valued client even though I didn't have much…read moreto spend. Matt, Eric and Stephanie were all kind, friendly and informative while helping me with my trade-in and the purchase of a used Toyota Highlander. As a single woman over 60 who knows very little about cars, I felt intimidated--even though I had done a lot of research about which car to buy and about a fair price for my trade-in. I was putting off starting my search in person, but received a cold call from Matt one rainy day. He sounded so laid back, and he had the answers to all of my questions, so I went to Nelson's that afternoon. Matt had the Highlander pulled up in front for me when I arrived, and it was in great condition, just as advertised. I already knew it was priced well. I had the amount I would accept for the trade-in in my head, based on Edmunds and Blue Book analyses. Eric offered me exactly that price without knowing that I had any idea what a fair price would be. Was this too good to be true???? I thought buying a used car was supposed to be an epic struggle against greed and evil dressed up in fake smiles and fast talking. Matt and Eric were genuine and down-to-earth. Nelson's even includes a warranty! The only glitch during the sale was that my trade-in had an out-of-state title. Stephanie was very thorough and friendly, and they sent me the check for the trade-in the same day the title arrived. I drove the 2004 Highlander to Washington pulling a UHaul trailer a week after I purchased it. Everyone at UHaul was impressed with the condition of the Highlander!!! So was I! My experience with Nelson Automotive was the best experience I have ever had buying and selling ANYTHING!!! I wish them continued success with their new facility. They are an asset to everytone they serve!!!

Wow. If you dread car buying or even repairs, get a new outlook on the experience in going to…read moreNelson Auto. We have purchased multiple vehicles and serviced many cars through them. Their courtesy, professionalism and quality stand above the rest...including the major new car dealers. Every interaction has resulted in pleasant experiences and we drive with confidence. Well done Nelson Team!

Quick to respond & get out there. Very thorough report & detail in the numerous photos. His…read morediscoveries helped save me a lot of money in the negotiating process, as well as saving me out of pocket repair expenses upon taking delivery of my out of state car. Definitely would recommend!

I requested a pre-purchase inspection remotely (I'm in Oregon, car is in Chicago), and they were…read moreable to get it scheduled with the dealership, the inspection done, and provided an EXTREMELY detailed report to me via email all in record time. Tons of high quality photos and detailed descriptions of any flaws and other observations about the car. From minor scratches, scuffs and paint chips, to the bumper being repainted at some point, electronics function, driveability/performance, component condition (brake pads need replacing, etc.), they did it all. Seriously top quality work, on short notice, and at a very reasonable price. Highly recommended!!

Ismael Ramirez and Nassar Fakhoury helped me out. I can't even tell you how smooth the whole…read moreprocess was. Ismael was super clear and answered all my questions. There was a little hiccup with a cracked windshield on my new car, but Nassar personally made sure it was fixed in a few days before I drove off the lot. I felt very welcome and everybody seemed very nice. I'm gonna tell everyone about this place.

My son was selling his car and we after reading reviews online for used car sales we decided to…read moregive them a try. The process was streamlined and efficient. We worked with Nassar. We scheduled an appointment online and the appraisal took 15 minutes. The appraisal was 40% higher than Carmax and much more inline with the value of the car. The professionalism and efficiency was beyond 5 stars. This experience exceeded all my expectations.

This was such an easy and seamless way to buy a used car. Went through TrueCar and their prices…read morewere great. Service was excellent. Staff is professional and cool. Going there next time for sure! Ps. Get a proper candy bowl, a pretzel jar is insane!!

I recently purchased a used Ford Escape with 8,000 miles from here and am very satisfied with the…read morevehicle. I also bring my other vehicles here for service, they do a good job repairing vehicles. If you buy a used car, I always suggest also purchasing a pan extended warranty...Highly Recommend...Five stars..

This place is unreal. Nothing like the typical dealership, which everyone hates. The process to…read moregetting my dream car was seamless from the moment I first spoke with Anish to the moment I drove off. The customer service is next level. They go above and beyond for you to make everything as easy as possible. I got everything done over the phone and communication was on point every time. They even picked me up from the airport, which I did not expect! By the time I got to the dealer, all I had to do was literally sign about four papers and drive off. Anish even offered me some snacks and beverages for my long drive back to Florida. The drive back was a dream. The car is a beast and ran flawlessly. What an amazing experience and a dream come true. I will definitely be returning here first for my future super car purchases!

I can't give enough praise for the above and beyond service provided by Dennis and Anish at GT Auto…read moreMall. I was in search of a late model BMW X3, low mileage, super clean and fully loaded and after several weeks of hunting they found a car that met all those requirements and more. The vehicle Anish and office manager Hollie recently delivered is in such pristine condition it's as if it just rolled off the assembly line. Prior to delivery they took it my local BMW dealership for complete warranty inspection and to be sanitized due to the coronavirus. On delivery my wife and I took a test drive but due to social distancing Anish didn't feel comfortable in the back seat so we met he and Hollie at a predetermined location where we were able to ask questions at a safe distance. Smart thinking on his part. All in all I can't say enough for the detail given to every aspect of this car purchase.

ABC has installed five car starters for our family. The first car starter installed was in the 90s…read moreand it lasted until I sold my vehicle in 2004. We have never had an issue with any of them. We are taking my sons car Monday to get one installed on his car. I have sent several friends to get their starters put in and they have always been pleased. This is one business that I highly recommend. Great product, great prices and friendly service

Sad to see another business overcharge and under-deliver. I don't think anyone has pride or…read morestandards with their work anymore. If you've got the time and energy to bring your vehicle back multiple times and the job STILL ISN'T DONE RIGHT, this is the place for you! Photos are from a chrome delete for me in 2021. They let the car leave their shop multiple times with bubbling and peeling. I recently made the mistake of brining my beater in for window tints which again required multiple returns to fix their work. They even left a huge LED lamp in my car and laminated a huge piece of lint between the tint film and window. If they missed a giant LED lamp in my car, imagine what else they missed! I had plans to do dash cams and remote starts on all my vehicles before winter but ABC Automative just isn't worth the time, energy, or frustration. Find a place that can do the job right the first time

I originally ordered a set of four hubcaps, but unfortunately, only three arrived. I was…read moreunderstandably frustrated, especially after spending over $100 on the order. However, I have to give credit where credit is due. After reaching out to the company and explaining the situation, they worked with me to make things right. They provided the missing fourth hubcap free of charge and even installed it for me at no cost. While the initial mistake was frustrating, what ultimately matters is how a company handles a problem, and I really appreciate them stepping up and taking care of it. The issue was resolved professionally, and I'm happy with the way they ultimately handled the situation. Thank you for making things right and taking care of your customer. I would definitely recommend giving this company a chance.

Used, scratched up and dirty wheel cover. I was real excited when I opened the box, expecting a NEW…read morewheel cover (nothing different was ever mentioned). It was wrapped in plastic wrap, packed well and did I get a surprise after I had announced to my son ( as I was pulling it out of the plastic wrap), "Look, a brand new wheel cover!" Then I saw the curb damage and the black of grime on the inside. The saving grace was I was going to buy 4 but decided it would be best to see what I got first.

Perfect auto body should be the name here. Not only have they done several repair jobs perfectly,…read morethey get them done fast and below their competitors rates. Ask for Eddie, the boss. Great people doing really great work. I've brought several of the cars in our family here now and I'm always happy.

From the owner: We specialize in engine work, body work, and paint jobs. From bumper to bumper we got you covered…read more We work on almost every kind of cars. We also sell used cars that are in great condition. También hablamos Español.

YES, THEY ARE LEGIT! I waited until their check cleared before writing this review hahaha :D I…read morejust sold my car for $4,000 dollars more than the dealer tried to swindle me for. I had a an Audi 2009 with low mileage so I knew these low ball offers were BS. These guys at SwapMotors have great customer service skills and a nice platform. They make everything super easy and obviously get you the best value for your car. I recommend the auction for fast results. You get to approve the minimum price it sells at. Process: 1) You choose to sell on an auction or the marketplace. I chose Auction 2) They come to your house and inspect your car. They take photos and do a quick test drive. 3) They post the ad online for dealers to view. 4) Your car goes to Auction on a Wednesday which is open from morning until 5 pm. 5) They come to your house with a check and you sign over the title. Note*: Ensure that your inspection appointment is confirmed. I ran into an issue where I scheduled too late (before 24 hrs) and assumed the appointment was confirmed.

We went through Swap Motors and couldn't be more smooth. Would definitely go through them again…read more They don't low ball you like all the others.

I have been going to Aldrin for over twenty years. He is a great and fair mechanic who also sells…read morereasonably priced cars. I always say that a person should have a good relationship with a mechanic and an accountant and I am blessed that my family has Grand Prix Auto and Aldrin. Rob A Itasca IL

I hold this review and complain for more than 3 weeks in hope of the shop owner Aldrin Conde who…read moreoffended me in dirty body language and racist words could feel guilty and come out to express apology and ask forgiveness! Unfortunately, he did not. The owner showed very non-professional and non-businessman manner in my recent 2014 Mercedes body repair experience. Due to the big cost, I have to split the payment. After I paid 2/3 cost and gave him the 2nd credit card for the remaining, He forced me to accept to pay an extra charge for his adding fluid to that he promised not to charge when we dropped car to his shop because he said it is nothing compared to a couple of thousand dollar body repair. When I was trying to negotiate with him to stay with previous agreed costs and to expect more incomes coming-soon from my engine repair and my friend's car repair (they already talked and plan to bring his car in), he suddenly lost control and dialed police and lied to police that I do not want to pay him (a few thousand has in his pocket), then yelled me with "F-word", his middle finger, racist language, smashed my key..... Another bad character from him was that he did not care his promised words and made me loss of items in my car. After dropping my car to his shop, the next day I realized I forgot to return 2 special expensive drill bits used on metal surface that borrowed from a businessman. I texted him multiple times and asked him to take care of them and take out from my car to his office, he replied he would do every time. Two days later when I went to pick up the car and asked where the drill bits were, he said they should be in the original place of my car, but they were not there anymore. I asked him to go with me to his shop to look for them and he refused to. I lost 2 expensive bits and have to pay back to my lender. Mostly I lost my credibility. In summary Aldrin's behaves and language, plus being unable to honor his own price and promise, did not respect customer, and is not a good businessman to work with, opposed to what I thought to be. Hope people to be careful when doing business with him.