Excellent vehicle and sales. Can't thank both gentlemen enough for their care with everything!…read more Car's were both pulled out and ready for test drives. No pressure, paperwork done promptly, even though I probably rushed them as had a 4 hr drive back home & was worried about my dog, everything was fine and 2 mos and 2k+ miles later car is great! Highly recommend Premium Auto Sales!

About 2 years ago, I purchased a 2000 BMW Z3, 2.3; it had about 90k miles. One-owner. The man who…read morehelped me (Vladimir?) was helpful, very chill, did not pressure me at all, and the whole process was as quick and painless as any car purchase could possibly be. And I am deeply in love with my convertible. No regrets, even if it is emblematic of my mid life crisis. (Although this good decision did lead me to make some questionable decisions ... but that's a story for another day. Suffice it to say, this car will be my only BMW!)

Late review but better than never! Hubby was looking to purchase a car. We had been to a few auto…read moreplaces but were very unsuccessful in our search. He did see a BMW sedan that he liked from another dealership but they gave him the runaround when it came down to go through the financing aspect. So we continued looking around and came upon a BMW that was for sale here that was the same year and make so we decide to make the long drive from the city to Palatine, IL. We had a 3/23/24 2 p.m. reservation. We walk in and are greeted by Yuriy. At first personally I didn't really care for him because he seemed like he was a fast talker. He brought out the vehicle we were interested in for us to look at which is on this youtube video here [https://www.youtube.com/watch?v=jtrI1vLjVRc&list=PLfkKXXdkDoxcwgDaQ7D5k3nYZnhohjhiU]. Upon looking at the vehicle, I noticed that there were noticeable scratch marks on the vehicle that you couldn't see on the pictures they had. I could tell hubby was a bit disappointed because he could see himself in that car. Yuriy kept the process going and wanted to show us some other luxury vehicles they had in stock. Hubby saw a 2012 Mercedes that caught his eye so Yuriy quickly went to get it. When he let us look at it, it was beautiful. Silver grey, one owner who took very good care of the car and not a scratch on the car. No accidents. We test drove it and it was super smooth. Yuriy seemed genuinely happy that we saw something we liked. He gave us the CarFax information. Hubby gave me that look to say "I want this car". We went through the process of paperwork and the explanation of extended warranty. We were there for awhile. I think hubby thought he was going to leave there with no car but Yuriy changed that and saved the day! He really took time with us and never rushed us out. I would highly recommend Car City. We had a good experience and they pride themselves on having trusted mechanics on site to inspect the cars before they go out on the lot to be sold. Thanks Car City - Hubby still is loving his car and no repairs since! A+!

Originally was shopping for an STI to replace my WRX. Saw they had a one owner, low mile CIvic Si…read morefor a great deal. Fabian, Will and Jesus all played a part in making sure I found a car that suits my budget as well as my needs in a car. Definitely will be back for another car.

Really pleased with my experience with Chicago Auto Warehouse. I was able to remove the hassle and…read morestress of finagling a trade in while also purchasing a new car with a suburban dealer. Derek gave me a fair deal for my beloved BMW, but more importantly, at 9 months pregnant, made the process very easy and efficient. I was looking for a very specific replacement vehicle, but if I was aware of this place sooner, I bet they could have found it for me and I would have happily done both sides of the transaction with them. They have really nice cars on site, and a great business model. Highly recommend whether you are buying or selling a quality vehicle.

Derek and his wife are really cool genuine people. I bought a car from them and he was very honest,…read moreupfront and helpful. Made me feel as if I was buying from a friend and I appreciated the fact that he was down to earth and friendly. Even encouraged me not to buy the car right away but to take some time to think about it. I was really impressed by that. I bought a Land Rover, which I know have been known to have computer problems. He assured me that he knew the owner and that the car had been taken care of. When I pulled the car fax it confirmed that the car had been only serviced at the Land Rover Dealership. He recommended a company to give me a warranty and had them call me to even set it up. I'm appreciative and would definitely recommend Auto Warehouse to anyone looking for a great used car

I'm located in Boston and have been searching for a car across the country. I've contacted dozens…read moreof dealerships with varying levels of responsiveness and willingness to help me, based on my location. From the first call with Dan, then my conversations with Bryan, Premier Auto was the most professional. Dan provided the pictures requested within minutes of contacting him. The pictures were detailed, showing exactly what I asked for, and helped me make the decision to purchase the car. Once I arrived, the car was exactly as described, no surprises. Bryan gave me plenty of time to do my inspection of the car, and a test drive, and we wrapped up the paperwork in less than 20 minutes, once I checked everything out. After the sale, Bryan went out of his way to resolve a paperwork issue that wasn't his fault, including overnighting the documents that the MA RMV needed. And he found a second keyless fob for the car, which he sent over too. I've bought 3 or 4 cars online, from private sellers and dealerships, and Premier Auto is simply the best. Their communication was great, the car was exactly as described, the buying process was simple and quick, and they've been great after the sale. I wouldn't hesitate to purchase another vehicle from Premier.

José, was helping for like 2 weeks looking for a Cherokee that they had, very friendly and they…read morework good with interest.

I hardly ever post on these sites. But this time I could not pass up leaving such a positive…read morereview on this dealer. My husband and I went out to look around for a possible new vehicle this weekend. We ended up traveling out to the other dealership they had for the vehicle that we see online. Our mistake was not calling beforehand to see if the vehicle was there. Anyways, we got there, and they informed us the vehicle was at the dealer which was close to our house. On our way driving back, Josh gave us a call and we had a couple laughs about the situation. As we were talking, he facetimed us to show that indeed the vehicle was there and gave us a little personal tour. When we arrived, they had the vehicle ready for us to test drive and get us started. One thing my husband and I loved is they let us test drive the truck alone, I don't know why most dealer ships don't let his happen. We got to drive around and discuss the vehicle. Coming back to the dealership we were ready to put together the numbers. We wanted this vehicle and they wanted the sale. Josh and Franky were nothing but professional and explained everything to us walked us through the numbers and the financing co who they would be reaching out to. I will forever recommend this business to family and friends who want to purchase a vehicle. They made the process smooth and fast for us, nothing but pure hospitality here as well.

If you are looking for a lemon law buyback (though you won't know it from the pricing nor the…read moreautotrader listing), enjoy being talked down to by a "salesman" so young he hasn't quite cleared all the hurdles of puberty, and would feel flattered to receive 5 calls and 3 texts (from at least 4 numbers, I was blocking them as they kept coming) within a couple hours of telling them I was done and we walked out...then this is ABSOLUTELY the dealership for you! We're almost certain Marco? must be related to whomever owns the place. SO glib with the classic car dealer phrases; he should know that "I drive a G wagon that was a buy-back" doesn't make him a Mercedes expert, and when a customer drives up in one, explains they just had the same car they're interested in totaled out from an accident, and mentions they've been loyal to the brand for several decades , they just might know something...when they're also looking at specific issues like air suspension (you really need to replace the compressor and check the lines for leaks on that white GLE450,btw-it wasn't raising evenly and after1 pained raise/lower the compressor was too hot to run) or asking questions about why the trans needed service multiple times and new motor mounts before it hit 20,000 miles...you can bet they know more than you probably ever will about them. Insisting a car is "as good as new" because it's "fixed" makes no sense when the local dealer who had been trying to fix it and does sell some buybacks decided to send it to a wholesaler where you picked it up. If they knew it was fixed they wouldn't have minded selling it to an individual, they know customers have long memories. I know this was long and I didn't mean to be insulting, but hopefully it can be a learning experience, I am not a customer so I will forget you incredibly quickly and just regret the couple hours of my life I wasted on/with you.

I never once felt pressure, and they treated me like a valued client even though I didn't have much…read moreto spend. Matt, Eric and Stephanie were all kind, friendly and informative while helping me with my trade-in and the purchase of a used Toyota Highlander. As a single woman over 60 who knows very little about cars, I felt intimidated--even though I had done a lot of research about which car to buy and about a fair price for my trade-in. I was putting off starting my search in person, but received a cold call from Matt one rainy day. He sounded so laid back, and he had the answers to all of my questions, so I went to Nelson's that afternoon. Matt had the Highlander pulled up in front for me when I arrived, and it was in great condition, just as advertised. I already knew it was priced well. I had the amount I would accept for the trade-in in my head, based on Edmunds and Blue Book analyses. Eric offered me exactly that price without knowing that I had any idea what a fair price would be. Was this too good to be true???? I thought buying a used car was supposed to be an epic struggle against greed and evil dressed up in fake smiles and fast talking. Matt and Eric were genuine and down-to-earth. Nelson's even includes a warranty! The only glitch during the sale was that my trade-in had an out-of-state title. Stephanie was very thorough and friendly, and they sent me the check for the trade-in the same day the title arrived. I drove the 2004 Highlander to Washington pulling a UHaul trailer a week after I purchased it. Everyone at UHaul was impressed with the condition of the Highlander!!! So was I! My experience with Nelson Automotive was the best experience I have ever had buying and selling ANYTHING!!! I wish them continued success with their new facility. They are an asset to everytone they serve!!!

Wow. If you dread car buying or even repairs, get a new outlook on the experience in going to…read moreNelson Auto. We have purchased multiple vehicles and serviced many cars through them. Their courtesy, professionalism and quality stand above the rest...including the major new car dealers. Every interaction has resulted in pleasant experiences and we drive with confidence. Well done Nelson Team!

My daughter and I were looking for a used car for her. We found ourselves up on rand road in…read morePalantine (lots of used car lots). After almost a whole day of jumping from one dealer to another, we found this GEM of a dealer...Mike Sawan, at Sawan Auto Sales. We weren't expecting much, and had been worn down by then. Mike has an energy and honesty that is rare! We only had a few days before my daughter had to drive the car back to college (1000 miles away). she found a car she wanted we test drove and were allowed to take it to a local mechanic. It checked out as did the carfax (odometer lined up with the carfax reports=important, because n=many cars DONT). Mike held the car a day an we bought it. The very next day, the engine light came on! It was the left side catalytic (an 1800 job). Mike was in no way responsible for this, YET he found a mechanic who could do the job in one day at $1200, and offered to pay for half!!! This is a stand up ,honest businessman. And we were very lucky to have chose him for our car. Be well Mike, and god bless!

I live in Los Angeles I saw a car listed online from different states3 weeks ago i was interested…read morefor buying the car I call the dealership and they where very nice customer service they send me a picture of the car and I like it we made the deal and I received the delivery today very happy with the deal.

Good professional dealership .Prices are very reasonable. Bought car with out any problems…read more.Customer service is phenomenal.

From the owner: Friendly sale car!!read more

I had the best experience buying my car with Xavier! He was so kind and helpful. He knew what he…read morewas talking about and he was honest and transparent. He was professional, friendly and personable. The dealership is very lucky to have him on their team! Thank you SO much Xavier! :)

Avoid! Bad feeling overall after visiting this dealership on Saturday. Not sure where to even…read morebegin. - New Ram 1500 posted on their site for $65,799 with doc fee and tax should be around $72k or so out the door. They came out with a sheet that said $83k and change. ‍ - So from the start, talking/texting before I came in and asked for the OTD number, they were saying they are so busy and only have two managers that can't take the time to send numbers over the phone - that should be the one and only sign not to go to this dealer. But I went anyways. - Went in just after 6pm and it's a ghost town and I got a weird, cold, creepy feeling right off the bet. I know they close at 7pm or so but still. No one in sight. - Syed (I think) was the salesperson that came out after few minutes and was nice but seemed inexperienced. - Test drive, didn't really want or need to do it as I already drove a couple others at different dealership and at this point it was just about finding the right color/options and price. The weird thing for me was the salesman went with us on the drive and it felt weird as I've test drove and bought a few vehicles in the last 10 years and don't think I remember someone going with us in the last eight or so years. Felt a bit rushed and like an Uber driver, turn here, turn here and back to dealership within probably 10 minutes. But okay, let's get to the numbers. - Another guy comes out, sales manager or finance manager I'm assuming and brings out a printout of the numbers - mind you they could have texted or emailed that sheet before like many other dealers do and not wasted anyone's time. Website price $65,799 and right off the bet he says they've been having issues with the system or website and prices could be wrong. Same price it's been for a week and still is now. Just a bunch of bs and lying ‍ This size dealership can't fix the system pricing ‍ So like I stated before, with the numbers posted and confirmed earlier over the phone with some woman, should be roughly $72xxx or so out the door. Came out with $83k and said it was a mistake on the site. That's a big mistake with over $10k difference. - While waiting for the numbers, my wife asked for the key as she wanted to sit in the drivers seat. No problem and she went but then after a bit I guess the sales guy went outside while I was talking to the other manager. Not sure why but she thought and had a feeling like he thought she was going to steal the vehicle or something - Where I believe they make money/scam with uninformed customers is financing as they tried to push financing a bit few times and I already said I was approved through my bank but was willing to do Stellantis financing if it helps the deal or there are extra rebates. - Next thing I get is thank you for coming and a hand shake. No negotiation or anything, as they figured they were wrong and didn't even plan on trying. Not sure but that was just a weird interaction that even my wife said she's never experienced before. So for that I thank you, as my time is valuable and you already wasted too much of it with the lies/tricks. - Before coming to this dealership, well avoid it, so many better and friendlier ones around Chicago and suburbs. But if you must, get them to give you a complete OTD, out the door number/sheet with vehicle price, trade in, financing, rebates and everything listed. I broke my own rule and went in anyway, just to see the lies and waste my time. Live and learn everyday. - Bonus, $90k msrp truck and the tailgate or split part did not work. Isn't there a delivery inspection when you receive the vehicles to your dealership...? Friends told me to avoid Napleton's but their "low price" tactics got me to come out and have a new kind of experience that I never want to experience again. Live and learn ‍