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    El Sazon

    3.1 (7 reviews)
    Closed • 11:00 am - 10:00 pm

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    8 years ago

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    7 years ago

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    7 years ago

    Service was horrible!!! I've been to a restaurant so rude. Food was so so!! I wouldn't waste my time stopping here.

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    8 years ago

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    9 years ago

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    Puerto Nuevo - Chips and sauce

    Puerto Nuevo

    4.2(78 reviews)
    67.9 mi

    Ate here 2 weeks ago. Sat at the bar like we always do, ordered some drinks and our meals…read more I decided to try the fried scallops and fried shrimp with baked potato. When my meal arrived I tried a scallop and it was awful. Cut another one in half and tried it...still terrible. Ate a few of the fried shrimp which were lukewarm warm at best and decided...wow, this meal sucks. The potato was fair. A server came and asked if I was done and I said yes...it wasn't very good at all and he could certainly see that I didn't even eat a 1/4 of my food. When my partner was done with his meal, which he enjoyed, the female bartender took his plate away and I said his meal was good, mine was awful. Both of the workers that I spoke with about my meal couldn't care less. I suppose it was my fault for not asking for a manager, but as someone who has worked in restaurants, one of the employees should have done something...anything to show they cared and tried to make things right. Left a $7 tip on a $70 bill (which was generous, considering my bad meal) This place has been hit or miss and this night was a huge MISS. Definitely won't ever come back to this location. We will drive the extra 20 minutes and go to the Abingdon location. Never had a bad meal there and the service has always been top notch.

    We will not be back to this place.... My bf ordered beef…read morenachos and a order of cheese sauce with chips. I ordered a burrito with shrimp, octopus, a whole poblano, avocado, shredded cheese all inside the burrito. I also asked for a lot of limes on the side. They came out after we took our order to go so he could check on it because he asked me numerous times about the cheese I wanted. I had said I do not want anything on top of my burrito and hate the liquid cheese. The person who made my burrito used the liquid cheese, similar to nacho cheese consistency on top. No shredded cheese inside. So they didn't give my bf his cheese sauce he paid for. My burrito was nasty. They didn't put a whole poblano, the first half of the burrito had a few small pieces of poblano, barely any octopus, no shredded cheese inside, they didn't give me any limes. I HATE this crap cheese sauce that "mexican" food places use in Tennessee. Legit Mexican food places don't use this fake liquid cheese. My bf said his nachos were good. Problem is.. I was on the toilet all night because of this cheese. I say this because it was the same cheese they put on his nachos and... he was sick to his stomach for the rest of the night and then he had his turn on the toilet.

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    Puerto Nuevo - Margarita, chips and dips

    Margarita, chips and dips

    Puerto Nuevo - Carnitas, asada, and Al pastor tacos yum

    Carnitas, asada, and Al pastor tacos yum

    Puerto Nuevo - Bar

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    Bar

    El Sazon - mexican - Updated October 2026

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