In a culture obsessed with aesthetics, this place nails the visual appeal. The restaurant is absolutely beautiful--ambiance on point. It gives off strong retro '60s Latin America/Cuba/South Florida vibes. The interior and exterior are truly stunning. Unfortunately, that's where the good mostly ends.
We arrived about 20 minutes before our reservation and were told we would need to wait, which was expected and totally fine. There is ample space outside to sit and enjoy the patio and courtyard with big fans blowing for comfort. My husband grabbed a drink in the courtyard, and we were actually seated a bit early--great start! However, our table left much to be desired: pressed against a wall on one side and connected via booth to another party on the other.
From there, service took a nosedive. We didn't see our waitress for 15 minutes. When she finally came by, we ordered drinks and queso. It took another 10 minutes just to receive chips and salsa--mostly broken chips, unfortunately. The red salsa was bland, while the salsa verde was the only standout-but still not the best I've ever had.
The queso took another 15 months to come out and was...interesting. On the front end, it lacked flavor, though it had a pleasant kick on the back end. The texture, however, was gritty and congealed quickly. I understand real cheese behaves differently than processed queso, but this texture wasn't quite right.
We'd seen negative reviews from people who ordered basics like tacos or fajitas, so we thought we'd go with the house specials, assuming those would represent the kitchen's best. My husband ordered the grouper, and I went with the prawns.
I asked the waitress how big the prawns were and whether the dish came with any sides. She told me they were not jumbo and came as a set of five. So, I ordered a side of rice and beans just in case.
Drinks took a long time to arrive. When our entrees finally came, we were shocked. My house special was five small shrimp--literally just that--on a tiny plate. No sides, just some greens on top. It honestly looked like an appetizer. My husband's fish came on a scoop of rice with some salsa and guac, and it was gone in three bites. Flavor was lacking for his fish. The shrimp tasted fresh enough and had decent flavor and sauce, but nothing remarkable.
When I asked for the rice and beans I had ordered, they were brought out late--and I quickly regretted it. The beans tasted like burnt plastic, and the cheese on top had a strong, off-putting flavor. The rice was bland with a strange green-tea-like aftertaste.
To her credit, the waitress did take the rice and beans off the bill without me asking, which I appreciated. She was kind, professional, and clearly doing her best with what she was working with. But if you're aiming for high-end dining, the service must match the prices and atmosphere.
Overall, this place is perfect if you want to eat with your eyes--but don't come expecting much from the kitchen or service. It has so much potential, and I genuinely hope they rework the menu. I might give it another try in a few months, but for now, you're honestly better off at your local taco truck. read more