Waited at least 25 minutes for a drink before being even noticed by the wait staff. Sammy took our table and did a great job.

Unprofessional service no one was at the front no one sat me and my mom someone random told us to go sit down gave us no menus and we don't have anyone taking our order we have been sitting down for almost a hour still no waitress and no food. read more

I wrote a review a few days ago, but it apparently disappeared? My spouse and I Arrived for dinner. We were seated at the bar area. Our server was the bar tender. Should have given her our orders immediately, but waited while my spouse used the facility. Took a while for her to get back to us. I ordered the grilled chicken salad and my spouse ordered the explosion chicken salad. My salad had the most dried out, Cristy from age, old chicken. I did my best to cut off the ends of the chicken that were hard, stale, and dried up. I wish I knew how long it had been hanging around after being originally cooked. My spouse was worse. He was sick that night. Will not come back again. read more

Chili's - Bars Near Me - Homewood, Alabama

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Was here tonight around 7 pm. Waitress took her time coming to our table, she didn't introduce herself. It seems like she had an attitude, and no hustle. Rushed us to order. When food came out it was barely warm. Wife food was poorly made and burnt, so she sent it back. Chilli's you need to do some staff training on customer service. My family nor I was not satisfied tonight. They did remove my wife's food from bill. read more

sat down at bar to get drink and dinner waited 15 minutes one person is sitting at the bar. Nobody came in to help me so I went somewhere else. That place sucks. Don't come here. The bartender is gone can't even handle the bar with one person on it. Worked long hard day Just wanted a meal. And the bartender is losing the company money. been to chilis across America. Never have i ever seen such lazy people read more

5pm on Wednesday. Walked in Rug in front of door was filthy. Walk farther to wait for table and there are white plastic " pearls", all over the place. This could be a real hazard! Bits of trash eall over the floors, floors look unclean . Finally shown to a table that looks sticky, floor around us very nasty looking. Music at a volume WAY too loud! Not for us !!! If it's this dirty where patrons can see what's it like where they CAN'T see. We left. read more

The food is great-especially fajitas and their chili is a classic. The service is always on top of things/friendly and attentive.

Doom and Despair by far the most doom and despair I have ever experienced from a restauran.

Placed a mobile order. Came in to pick it up waited for 50 minutes. "watchu waitin on?" Like my food bruh. Then they'd just disappear to the back. Had about 15 people in this tiny lobby at this point. I kept myself entertained by watching the bugs crawl across the counter. I wish I was making this up. Why do they have a random bottle of Vaseline on the counter? Man it's so dirty in there I'm not even hating it's actually so dirty. I had to dip after about 55 minutes. Still hungry btw. But yeah I'll never be back. Don't go here if you value time and sanitation. read more

If i could give it Zero stars, i would! Party of 4 for dinner. this is how it started. i ordered an IPA from the menu. Waitress says "we're out of that". i then order Sam Adam's Seasonal. Waitress responds "We are out of that". Third choice...i order a blue moon. She leaves, then returns a little while later to take our food order. I asked her did she forget about my blue moon, she says "no, we don't have a bartender, and the manager is having to work the bar when she has a chance". A while later, after taking out food order, she comes back and says oh "we are out of blue moon too". so i ask for a tito's and tonic... and she says "we are out of tonic". And then she says "so sorry we are short staffed". By the time she brought us our food, we told her "never mind, put it in to-go boxes, we've been here too long" The restaurant was filthy, i.e. garbage/food on floors and under tables... numerous booths piled with dirty dishes....etc. This place is disgusting!!!!! read more

If I could give 0 I would . Everyone got served around us . Got nothing from them at all . read more

Chili's - View leaving - Bars Near Me - Homewood, Alabama

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Sat at entrance for 5 minutes and didn't see a hostess. We left and so did another party. Ridiculous.... Hire more people or hire people that care about good service. A simple acknowledgement would have sufficed read more

Sat at bar as I was by myself. Ordered steak fajitas bartender was attentive and doing good so not his fault. Finally just over a hour my food showed up. No vegetables no onions or peppers . Manager never apologized gave me a whooping $2.58 discount on my bill. I will make this simple don't bother and I won't be back. read more

Consistency in their food no matter which restaurant you visit along with generally attentive service

One thing's fir certain and two thing's for sure, I will always love honey chipotle chicken crispers. They're my go-to, "I just need some time alone to think and regroup" solo date meal. The Homewood location is in my area and though they were light on staff, my food didn't take long to come out, it was also piping hot and satisfying. My server was checked on me pretty often and check out was easy too. The table was a bit sticky at first, but it was easily resolved once noticed. A smooth experience otherwise! read more

Chili's - Honey chipotle chicken crispers - Bars Near Me - Homewood, Alabama

Waited 5+ minutes at around 4:30 for someone to seat us - almost no one in the place. A couple of employees were around but couldn't be bothered to even acknowledge our presence. Someone told a young lady to seat us. She walked up to the hostess stand, picked something up and turned and went a different direction. Don't figure that portended well for a dining experience so we left. read more

The service sucks we walked in and he kept giving us a "one second " but walked from each side of the place and then said we was gonna be sitting on the side with the bar and told us the bartender was gonna be our server HIRE MORE PEOPLE PLEASE AND THANK U read more

The food and service were amazing. They were short staffed, but you couldn't tell with the fabulous service we had. Thank you, Derrick for being an awesome server read more

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We waited 10 minutes after being seated without being spoken to before we had to go find someone to serve us. Our waiter was very short with us and hardly spoke at all. We ordered the 3 for me and he forgot about the chips and salsa we had ordered until after our entrees came. This is our second time at this specific Chili's and we can safely recommend going to any other Chili's nearby over this one. As a frequent diner at Chili's across many different locations, this is the worst Chili's I've ever been to. read more

I don't know how this location is opened still. If i could give 0 stars i would. Don't waste your time unless you have 3 plus hours to waste. Dirty tables everywhere, sat there for 50 mins and only got our drinks. Had to leave after watching multiple tables get up and leave too. No one there seems to care or want to work there. read more

Chili's gets a bad rap but every now and then you will find a good one. Had a great meal this evening and took advantage of their cheeseburger special with bottomless chips and salsa and salad. The burger was great and resembled a "smash" burger with crispy edges and the perfect amount of cheddar cheese. read more

Chili's - Cheeseburger special - Bars Near Me - Homewood, Alabama

The service was horrible. The restaurant was nasty and not clean. Food came out cold and other people who arrived way after me got their food way before me and their food was piping hot. The server was no where to be found to even offer me a new drink..... in the end I left NO TIP. DONT ATTEMPT TO GO THERE!!!!!!! read more

Me and my dad sat down to eat at chili's. We sat for 15 mins while we watched someone behind us and a in front of us with four people get severed. Mind you, the 4 top in front of us had sat down for barely even 5 mins before getting served drinks, AND got their food orders. While we sat there with nothing. Not even anyone to check on us. We just left. read more

The food, service, and the ambiance was awesome!!!!! My server was the best. Food was piping hot and delicious.... And she even went out her way to make an old chilis favorite for me- the blue pacific read more

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No reason to go into the laughable service we've had, just don't go here. The worst experience we've ever had at any restaurant ever. Felt like a burden to want water & food. read more

do not go here! there was gunk in my entire parties drinks (a bug in one of them,) we had to request napkins, silverware, and the sauces we ordered. it was extremely loud and my server was nowhere to be found. extremely unprofessional! the chips were not fully cooked which was disgusting. our server (when present) would only be at the table for maybe 30 seconds maximum. i do not recommend this chilis at ALL. read more

Food was pretty good, service was not. We had to ask for refills multiple times and she would not take our empty plates

My food order for two meals to go was placed at the Camp Creek location in Riverdale Georgia on 11/24/2024. I received someone else's meal order, and the second meal had a clump of hair or black lint. I called this location and requested a refund as I could not return to the restaurant. The manager on duty, a female, said she would process a refund for the card used. I gave her my information and still have not received a refund. Additionally, I became very ill after eating a few bites of my meal, which contained hair/lint. Please process my refund as promised. Karen Rogers read more

Chili's - Hair or lint - Bars Near Me - Homewood, Alabama

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I don't know the last time I've had chilis but my daughter & I came by for lunch after an appointment and it was good nothing compared to how it was in the past but what is nowadays i usually go for a burger but i remembered a friend of mine put me on the quesadilla explosion salad so I decided to go with that instead! It was still good but it seemed a little smaller portion wise & a had to get them to add the pico & get an extra dressing sorry no pics read more

All they did was sit there and talk for ever it took an hour to get our food and the place was trashy overall terrible service.But one person helped us get our food and was kind I really appreciate that. read more

No smiles with greetings. Also, I had to go behind the cashier desk myself to grab my food. The cooks & servers kept making eye contact with me instead of asking if I needed assistance. I could've easily taken home other food orders. It wasn't even busy, just a building full of laziness. read more

Waited 20 minutes no one even came to seat us restaurant was empty. No one had food at tables

Kimberly was our server. She was absolutely amazing. So cute and sweet. The food was delicious. With kimberly's help it made a wonderful dining experience read more

Worst dining experience ever. Waited 30 minutes for water that never came. Ended up walking out before receiving anything. Restaurant was basically empty. read more

Y'all so wrong for the way this restaurant looks inside. There's mold/mildew oozing from the vents. The floors and tables are dirty and the windows haven't been cleaned in months. One of the hostesses sat a couple at the next table and instead of wiping the table, she swiped the dirt with the menu in her hand and sat them at the table. The waitress that served us was so sweet, but seemed nervous because all of our orders were incorrect. She made it right tho. This restaurant, however, is filthy and the managers should be ashamed. read more

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This was absolutely terrible service. We waited 30 min for the our waiter to even ask us what drinks we wanted. And that was after I went up to the front to complain. Then it took 45 min to get our food. We asked for the check when we got our food and that took 20 minutes to get. read more

Service was horrible. Worse I've ever seen. Not crowded, took 20 minutes to get acknowledged. Ordered beer, draft was out so told them bottle was OK, never got it. Food wait tome ok but some was just like warm read more

Stopped at Chili's for dinner. Ordered immediately after being seated. Waited 45 minutes for food for it to be cold when served. Waitress blamed it on the manager. We requested to see the manager but he never came. We walked out. I only rated it a one because it would not let me rate it a zero!! read more

Roaches in the bathroom and the server had her vape in her hand the whole time. Food was cold and service was bad. The floors were sticky and parking lot empty. read more

We came here after seeing a bad food rating at Red Lobster, we were on limited time so glad we got a table immediately. Our waitress was nice so we were hopeful that the experience would follow suit. It went from bad to worst quickly. There were 4 of us in the party. 1 person ordered flavor tea and received flavored water, literally. I ordered the triple decker, the wings looked and tasted like they were cooked the night before . We ordered sliders with onions, no onions. My mom ordered sliders with onions and bacon, no onions and bacon. My dad ordered baby back ribs and he never received his meal after several requests. My son's burger meal was the only thing that came back correctly. The waitress went back the kitchen several times and was given the run around on our order correction. The elderly couple next to us waited at the table for 15 min no one ever came to get there drink orders so they got up and left. At this point I was upset and requested a manager. Manager came over and apologized and explained his kitchen staff was playing around and not doing their job properly, it was his first day at this location. We explained how terrible the experience was from start to finish and he attempted to rectify but we could not wait another hour for them to prepare the food. Nope not again read more