The food and service here has always been medicore, but affordable, so there's that. Today was the worst however. We walk in to a server looking at her cell, stands up from a booth to non-causally greet us. There was no greeting actually ,she couldn't even muster a smile. In fact, it looked like she just found out her favorite pet had been boiled alive .. This non-personality swag continued for the rest of our stay..Enough about her...Both my mother and I ordered our meals. Everything is running smooth. The chips and salsa were the stand out. Meals come out, and everything is downhill from here.
A manager in his his stylish mint green dress shirt, and, khakis brought our meals out. My mom ordered a bean soup, and a chicken taco salad. I ordered, from the entree menu, a nacho supreme, and chicken verde enchiladas. When asked who gets what,I explained. He put the enchiladas down, which included rice and beans. Then he placed down the nachos and said "WOW!!" The implication was that it was an unfathmouble about of food, and I'm a fat hog. That may be true, not in this case however..I let it go..
Moments later, I take my first bite from verde enchilada, to find a sizable chicken bone I nearly swallowed. That's a wrap. The portion for this dish, was very small. They were like Mini corn tortillas. On top of that, the nacho entree, was small as well. Spread out flat on a plate, with no layers, and the basic toppings. It looked like a small appetizer, as opposed to an entree dish. It turned my stomach , and the manager happened to be walking towards our table. I handed him the plate and explained the massive bone. He apologized and said they would remake it, or anything else. I said "you said wow, like I was eating all this food , I don't want anything.."..he made eye contact, looked down and walked away. Shortly after he came back apologizing for the chicken, which actually, I didn't care as much about, as his insulting bed side manor..that put a sour taste from the start..He didn't recieve it, and never will. Additionally the couple behind us ordered three tacos each, as an appitizer, then each had a fahita plate..
Mr. Manners then brought out a gift certificate for ten dollars. We settled our check , and we're about to leave, but were accosted by another waitress asking my mother if something was wrong with her soup. She was polite, and didn't want a whole thing, but it was untouched because it taste like s@!/ ..Her salad was largely untouched as well, as it was only shredded chicken, lettuce, missing tomatoes, whatever dressing, and a large taco shell(which actually looked good).. Our miserable waitress, chimed in, to spread her tears of discord over our table one last time..
We ran for the border, trying to make our exit with no more contact. I left the overly generous gift certificate of ten dollars, on the table, and left way too much tip, for the once again, miserable waitress..the manager wouldn't make eye contact on our way out..and the other waitress who accosted us about the soup, darted out in front us, to her man in his car in the parking lot..( probably handing him our gift certificate). She had just started her shift..girl..what was very strange is along the entire back wall, where we were seated in the the back corner.., there were three different booths occupied with employees, all on their cellphones..literally, six or seven employees doing nothing but texting..no wonder they make so many cut-backs with the crappy food here, cause they are so over-staffed, that the money is all going towards employee payroll..I Foresee this place closing down in the near future. read more