Decided to give this place another try after about five years, hoping it had improved since our last experience. Unfortunately, it hasn't. We waited around 10 minutes just to receive menus, then another 15-20 minutes before the waiter came to ask if we wanted drinks. We ordered a chicha and an Inka Cola and decided to place our food order at the same time since service was already slow. There were only two other families there--one already eating and the other still waiting to order--so the delay was surprising. The drinks did come out quickly. When my husband's plato a lo pobre arrived, it looked very sad compared to how it used to be. My pescado frito took much longer. I actually saw it sitting on the counter, and the server passed by it at least four times without picking it up. Instead, she was chatting with a table she seemed to know and going back and forth to the drink station for no reason. At that point, I honestly felt like I could've gotten the plate myself. I also don't think the fish was fully cooked, as I felt nauseous afterward--something that has never happened to me before when eating here. My husband and I agreed this would be our last visit. For the prices they charge, the food quality, portions, and service should be consistent with how it used to be. While some dishes may still have decent flavor, like the lomo saltado, this place is not the same as it was years ago when I would have highly recommended it based on both food and service. read more

El Rico Pollo - Peruvian Near Me - San Bernardino, California

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If you are in San Bernardino or surroundings you must visit El Rico pollo el sazon is on point very authentic food, everything is done fresh when you order so please be patient. My favorite is the Lomo Salteado, the Pollo à la brasa is very well seasoned! 100% recommended!!! read more

El Rico Pollo - The most flavorful Lomo Salteado!!! - Peruvian Near Me - San Bernardino, California

Todo estuvo delicioso! Pedimos lomo saltado y fue de lo mejor que he probado. Los sabores estaban perfectos y la atención fue excelente. 100% recomendado. ¡Volveremos pronto! read more

Lomo saltado was amazing! Perfect portion! We really enjoyed it. My wife got the Tallarín Verde con Bistec. Super good. Service was a little meh, and the place is kind of dated as far as decor. Definitely will be coming back to see if they have a lunch menu! read more

I used to eat here a lot in university but it's been a few years and none of the employees are the OGs. Placed my order over the phone - took like 10 mins for them to understand me. Wanted me to pay over the phone -- no. When I arrived the customer service was sketchy, everyone just stares at you like an alien or something as you walk to the register. Asked for amarillo sauce, was told they didn't know what it was. Showed the photo from their Yelp (yellow sauce) and she said it's $2 each. I ordered 1 and then asked for another -- lady tells me "oh not for sale, can only do 1. You have to order a bistec for yellow. For today, only $1". Idk, the whole interaction was weird and I felt like they just make up prices on the fly. $35 for plantains, Tallarin Saltado con carne, and a side of rice is really insane, especially for the location. The food was good per usual though. read more

This place never misses. Food is always flavorful authentic, the sides are delicious, and the portions are great for the price. Super comforting and always hits the spot! read more

Love this place! Food is delicious top quality ingredients. We had causa,lomo saltado and for desert we had Picarones. Flavor is amazing real Authentic Peruvian taste. Highly recommend for anyone who love's flavor and great service. read more

first time eating peruvian food. it was really good! i will be coming back again to try different dishes.

Highly recommend coming if you have Peruvian food cravings. Good service as well and my meal came out just great so I'll be coming back when I have cravings again. read more

Food was interesting; something a bit different. I think it's family run. Our server answered our questions and explained the things that were not familiar to us. Unique dishes, interesting flavors. read more

This a great locally opened Peruvian spot! I go every time I'm in the IE! I love a home taste meal and this palace has it!

The waitress was very rude, apart from the fact that they use paper on the tables, I have a one-year-old baby, I told her to fold the paper so that my baby wouldn't tear it and she told me that I had to make sure not to dirty her cloth tablecloth, meaning they don't wash them. The seafood soup had very little food and the flavor wasn't good either, the grilled chicken was super dry and flavorless. Not to mention that the waitress was arguing with the cooks all the time in front of everyone read more

Had 5 different entrees for the table and everything was superb. I had the arroz con mariscos and it was amazing.

I hate giving bad reviews, however i came during the middle of the week during lunch time there was only 2 tables currently eating. After about 10 minutes someone finally came to greet me and take my order. So the service is not great. The ambiance of this place could be nicer especially being able to see the cooks making the food and the rotisserie chickens cooking behind them. That's a good feature to have, however the seating and tables are very budget friendly and dated. Take them out and invest into your business. When I entered it was like I was in Covid era again (2019-2021) it felt unwelcoming. The table "cloths" were the same they use at seafood place (the wax paper. Finally the prices of the food on yelp are way different from in the brick and mortar. For example the half chicken on yelp is like $13 or around that price in the restaurant they charged me $18 so update your menus on yelp and at the restaurant read more

It was a culinary adventure for us to visit El Rice Pollo because 2 guys have never tried Peruvian food before. It surprised me when the server gave us roasted corns and Ali Verde sauce without bread, as I love the taste of spicy green sauce on bread and it is very hard to dip roasted corn in the sauce. Tallarin saltado de carne was good, the steak was pounded thin, kind of reminds me of the German schnitzel. Pescado a la chorrillana was okay. Aguadito de pollo is okay but different than I was used to. It makes me wonder if there are regional differences in preparation as Peru is an elongated territory of land. The service was good and the two newbies enjoyed their first Peruvian food experience so all is well. read more

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The food is good, people are nice, but we paid $50 for #8 Papa a ala huancaina #12 Bistec a lo pobre #10 lomo saltado And the steak was tiny , i know prices are going up i dont mind paying more. Kind of disappointing. read more

El Rico Pollo - #12 Bistec a lo pobre - Peruvian Near Me - San Bernardino, California

It was my first time coming here and definitely I will come back. Great food and good customer service. I ordered picarones as well and everything was really good. read more

El Rico Pollo - Anticucho peruano - Peruvian Near Me - San Bernardino, California

To start with, there's a B rating in the window. Not too many customers for a Saturday afternoon. You don't get water when they seat you. When you do get your drink, it comes without ice The appetizers are way over-priced. $19+ for shrimp ceviche. Comes with 7 shrimp, a pile of red onions, and some grains of corn and nuts so bring your own shrimp. The service is slow and not exactly friendly. Not worth the price. read more

Really found a gem of Peruvian cuisine in the IE. Ordered the ceviche de pescados s tallarines verdes they both tasted great. Would recommend this place to friends and family. read more

El Rico Pollo - Choclo con queso - Peruvian Near Me - San Bernardino, California

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Tried it for the first time. Wanted local Peruvian food so I wouldn't have to travel to Los Angeles anymore. Went on a Thursday morning. Very relaxing , music wasn't too loud. Definitely enjoyed the food. read more

El Rico Pollo - Peruvian Near Me - San Bernardino, California

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The service is horrible and rude. The food is dry and bland at best. We asked for more cooked corn and were told no. Worst service EVER.

So this was my first time trying a Peruvian restaurant and let me just say I am highly satisfied and def will be returning. The quality of the food for what you pay is very good and portion size is also shareable. I def recommend read more

El Rico Pollo - Tallarin Salgado - Peruvian Near Me - San Bernardino, California

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My wife had an opportunity to try this place during her work week and recommended it to me. The whole covid situation is only allowing take out orders, which is fine by me. We still have to show support to our local businesses is the way I see it. I decided to try a number 12 bistec a lo pobre. My wife went with her usual, a #16 tacu-tacu con bistec. Overall the food is five star worthy. Very flavorful, homemade taste, and well portioned. I am gladly going to become a regular. Excellent customer service, good location and our order was prepared quickly. read more

El Rico Pollo - Delicious - Peruvian Near Me - San Bernardino, California

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I've been at the actual restaurant to dine in about 3-4 times and take out plenty. The food is delicious no matter what I order, especially the chicken that comes with rice, beans, salad, and fries. If you come to the restaurant, it'll most likely be empty, but don't let the fool you. The serve corn nuts with an AMAZING green salsa while you wait for your meal. read more

El Rico Pollo - Chicken with fries - Peruvian Near Me - San Bernardino, California

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Me encanta la comida de este lugar soy mexicana y sus carnes tienen un gusto que me encanta

Food , not good at all , service , terrible , the sever never came to our table and ask if we need it anything , Ambiance idk what to say, they had paper on top of the table cloth ? It does not look good read more

I ordered half a chicken, ceviche, lomo Saltado and talarin saltado! And all were top notch so delicious! Will come again :)

Fuimos con mis amigos a comer por mi cumpleaños ya había dejado de ir a este restaurante peruano por las mismas razones pero ahora decido dejar review para que la dueña del restaurante vea que no es profesional hacerle cara a los clientes cuando piden por favor mas aji Aunque ofrecí pagar ella siempre hace caras y de mal humor . Es triste porque tienen muy rica comida pero no sabe ser mesera o dueña lo que sea . Después que nos dieron la comida nunca regresó a ver si se necesitaba algo y después de terminarnos la jarra de maracuyá teníamos sed y mi amigo tuvo que levantarse a buscarla para un vaso con agua and she roll her eyes Su actitud súper mala $180 por 4 personas y una horrible actitud no gracias . Aunque se me antojen otra vez sus anticuchos y su ají amarillo nunca mas ! read more

OMG the food was so bomb... tallarin verde de bistec to die for and the waitress was so nice. Highly recommend.... We devoured our food... left the plates empty read more

El Rico Pollo - Peruvian Near Me - San Bernardino, California

As a South American this place is legit. Good service, great food... little pricey but worth it ! We will come back. This is not a fast food place, they'll cook as you order, worth the wait, everything is fresh read more

I ordered my stewed meat plate "seco" to go , when I started to eat I almost choked.These people are not careful and clean very bad service and dangerous for anyone that likes to dine out like me read more

El Rico Pollo - I ordered my stewed meat plate it had hidden pieces of rubber band in it..Mi seco con liga..Be careful before you start eating eating there. - Peruvian Near Me - San Bernardino, California

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El peor lugar peruano que he ido, no vayan. Really bad quality of the food, this place is not near closely what a Peruvian food is read more

El peor servicio. La viejita atendiendo nunca regreso a nuestra mesa por si necesitábamos algo. Nada amable y no podia explicar bien la comida. Hemos comido a otros restaurantes Peruanos y bien ocupadas. Aquí éramos los únicos. La comida no tenia sabor. Nadie regresa ask como nosotros nunca volveremos la peor comida y servicio. De aquí nos vamos a ir a unos tacos. read more

El Rico Pollo - Empty place because it sucked! - Peruvian Near Me - San Bernardino, California

Disappointed It's time to treat customers better The dishes are not cheap We pay a little high price for the quality and quantity of food. Also bad customers service I order jalea de mariscos I received 2 shrimps most calamari 2 piece of yuca no fish when I questioned it they brought me 4 tiny pieces of fish like my finger I ate that dishes before. They increase price in $ 2 and cut portion too. And also want to save on dish washer still serving on disposable plate super bad I won't eat there anymore. Order pescado a lo macho Increase $3 wow.. cut portions too.. Good luck in your business read more

Well we came here for the very first time. It was my husband's first time eating Peruvian food. I had Peruvian food before never been disappointed, but this was my first time going here. Today was another successful food dishes. We already told friends so hope they go and enjoy. My husband really liked the flavor. We will go back for sure. read more

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I was looking for a Peruvian place in San Bernardino came across El Rico Pollo ,, food is good we had saltado de pollo with extra sauce, The flavor on the food is great we also ordered a Ceviche de Pescado mid hot it was delicious the flavor was excellent just the right hotness. If i has to rate on food alone the get a 5 stars, The reason i rated this place a 3 is due to, service. Super slow the place had plenty of servers yet really slow. Took forever to give us water , we received our appetizer yet we had no utensils then we only got 2 sets n we were a party of 5 has to wait for the others. If there servers picked up the pace n were a bit friendlier i would have given them a five star. read more

El Rico Pollo - Lomo Saltado - Peruvian Near Me - San Bernardino, California

we came here on a whim/suggestion from the finance guy when I was purchasing my vehicle...he said to go celebrate my new purchase with some good Peruvian good and recommend this place. The food is excellent! read more

El Rico Pollo - Peruvian Near Me - San Bernardino, California

El AC creo que no funciona. Es muy incómodo comer adentro, no me quiero imaginar en verano

One of the few best player locals I've been to and I just same because I worked there before but the cooks know how to cook the chicken to exact temperature. Managers are always polite, as well as employees shout out to the gm to the location across the street from Sam's Club as well as the other gm right, her name is Esther read more

This place was highly recommended to me by some friends the food was tasty but I've had better honestly service the only sad part 1 waiter for the night 1 cook serving 4 tables . They also told us when we got their their was no chicken and no fry's not cool for it being the first time ,so yeah we waited a while even for drinks maybe next time will be better read more