My party of four had horrible customer service. Took over an hour to get our food because "the ticket machine ran out of paper" and when we asked for the manager the waitress said Roy said he knew who the complaint was coming from and would not be coming to our table to talk to us. Tables who came in 30-40 min later than us were served prior to us, waitress was rude and only gave excuses. Izzo is as wonderful, however I can't speak for the rest of the staff. I don't care how busy you are, if customers have legitimate concerns you should come speak. read more

This place never disappoints me. Authentic food and good margaritas and the prices are reasonable. My fav Mexican restaurant.

First and last time. Food mediocre, prices ok but waiter was nice. I had tacos so you can't really mess that up. My friend had fish tacos which she also said was ok. The reason for the low rating is the MUSIC! It's too f'n loud! We couldn't hear the waiter or hold a conversation at the table. They really need to tone it down smh... read more

Great service! We were a party of 8 and they took care of us as we were frequent customers. Love the chicken fajitas, the portion is more than expected. The chicken wings are also good! Definitely I'll be back. read more

Since this sports bar opened its been a good spot to eat, drink and gather. Weekday lunch hour is usually dead so you can get in and out quickly. "DJ" nights are pretty fun. Alot of people host parties here (myself included) and I know wait-times can be lengthy if you run late. The crowd can get a little wild once the drinks start flowing but security is pretty discrete with resolving the issue. (i.e. drink/dine & dashers, fighters etc.) Aside from that I've always had a pleasant experience. read more

Very great place to eat and enjoy yourself , great food great service , a lot of TV's , if you wanna go and party , go Thursdays- Saturday's a dj comes and the place is like a club read more

Had a birthday party for my husband here and we had an amazing night. The drinks were flowing and the DJ was great. The one problem is we can not for the life of us remember how the food taste‍. But the service was very helpful and attentive to my guests. I will return and maybe remember how the food taste read more

I've been here 3 times now and The food is really good but no social distancing what so ever.. (literally back to back touching people from other tables, so don't come here if your a conservative person looking for personal distance) the drinks were pretty weak but I think I'll try top Chef next time and see if that changes any. Waitress were kind. Due to capacity and space I probably won't be back for dine in until covid dies down but I will be back , it's a pretty lit restaurant. Food quality and service was good and those are must haves for me.. read more

I would definitely come back for the margaritas and dancing but the food was not good.

So I ordered fajita nachos to go and they were good but not hot. They left a couple of things I asked for on the side out of my order. They were busy very busy so I understand why but was still disappointed. Hopefully my next visit is better than my first visit. read more

Came in just to grab some food right quick and it was club night. I had to wait 20 mins for a table which was fine because 4 of my friends walked in unexpectedly. I ordered food for my husband and us some drinks. The staff was very attentive even though it was crowded. His food took probably 10 mins to come but it was hot and fresh to my surprise. I will for sure come back for food and drinks. I was impressed because it was crowded and I expected bad service. read more

No wonder this place has 3 stars. I've been 4 times and every time they charge me $5 over what my tap is. I talked to the manager today and he blew my whole table off and asked us not to come back. That's fine, Los cucos is across the street. BYE! OVER CHARGED!! And then blamed us for the over charge read more

First of all the food was delicious. There was an Astros game going on so it was very loud, but honestly it was to be expected from their setup. We ordered two different entrees and a flight of margaritas. The shrimp brochettes were the best. The problem came when I got the bill. I was charged $2 more for the dinner than was listed on the menu when I ordered. I brought this to my waitress's attention and she said that I was looking at the lunch menu. I was not and asked her to bring the menu. I was indeed correct. My $17.99 meal was now $19.99. She said that they had increased their prices and asked if I was ok to pay the new amount. Really?!?! Of course not. If you want to change the price, it should be reflected on your menu. Just print new ones. After asking to speak to the manager, the $2 was removed but no one ever showed up at my table to discuss it. I was very disappointed since I thoroughly enjoyed their food. read more

El Refu - Margarita flight - Mexican Near Me - Humble, Texas

This place is the best!! From the food service and drinks!!!! My fav spot on a Friday after work with some friends live dj Plenty of TVs to watch games a private upstairs for party's read more

I love this place! Food and drinks are great and for those complaining about no social distancing you can stay home and let the rest of us enjoy. read more

This place sucks. Do not eat here, they are not honoring the 6 ft rule. They still allow customers in without face mask. When we asked the manager Roy , (if that's his real name) about why they were not socially distancing. "Roy" said " You don't have to eat here if you don't want to". When I explained I eat here because i am trying to keep local business open. Roy's response was " Noone is social distancing anymore". Wow that is the problem!!! I think it's disgusting that even in a Pandemic you still have distasteful Managers of establishments such as this that take the fact that people are still dying every day so lightly . read more

Great drinks. Great Dj. Love this place good food great service. Definitely will be back!

Nice atmosphere, good music, and friendly staff. The drinks were so good and they aren't skimpy w/ the liquor. I ordered the #4 (ground beef salad) and it was delicious. The portions are huge! Not sure why the other reviews of the food aren't good bc I had no complaints w/ my meal read more

Nice spot and nice to socialize with a buddy or two, but after recently going and observing my tab I've been getting charged 15% gratuity and this is while sitting at the BAR!! Who does that?? Yes the menu does that 3 or more gratuity will be added! So I meet a friend and a couple of ppl stand up talking to u (while at the bar) making it 3 or more 15% gratuity will be added!!! Never heard of this before in my life!! Nice spot, but they're acting like CROOKS! Notified the chubby manager who use to work at Mi Rancho and he co-signs the foolery! This has to be against the law!! Most people prob don't even realize it after socializing having a good time! read more

Daughter and her man took us for lunch today. Daughter had the shrimp tacos, which she said as fabulous. Nice smoky flavor to the bacon. Her man had the quesadillas, which looked amazing. Hubby had the burrito and said flavor of the beef was very good. I had plate with taco and cheese enchilada. The cheese enchilada was great smooth cheese and excellent flavor. The salsa and green sauce both good. Wish the salsa had a little more bite but no complaints. Service was excellent! read more

Love this place! Good food & music on the weekends! I love the enchilada plate with beans and rice :)

The food was not bad. The music was way too loud. We had to yell at our server and keep repeating our order. There were also a lot of loud bar people that had way too much to drink. This is not a family friendly environment. We will not be back. read more

GREAT service by the bartender named Anthony. He was so attentive and quick and a very smart man. We loved having him as our bartender.

Ordered Queso with beef to go just for a quick meal, it was so full of grease that I could t even taste the cheese. The consistency was so thin that it just ran right off the chip, it just made my stomach ache!!!!! I couldn't take another bite!! read more

Super luv this place and the food especially the habanero wings and street tacos and can't forget the coronoaritas YES YES live DJ MIX MUSIC ON AND POPPIN read more

El Refus food would get 2 stars wasn't the greatest but was pretty decently priced. Now the margaritas and the Dj get 5 stars! We went on a Friday with a group of girls by 9 o clock El Refu pretty much became a night club. It has a small dance floor for those that really want to dance. Will definitely be back for the dancing and margaritas! read more

Ramona is the best server here!!! She can handle so many tables at a time, and still give quality service! Margaritas are strong, but good. Overall a fun place to go on a Friday or Saturday night. Just be sure to get Ramona! read more

Friday nights could be great but the dj makes it very boring and he is very arrogant , fat , cocky and only plays music of his kind! He is also rude they should fire him asap and hire a new Dj for FRIDAYS!!! I prefer saturday nights where the dj is more open and actually plays music to keep the crowd flowing! read more

I was excited to come to this place, I was told the food was great and drinks. So I go on a Saturday night and they had a DJ he pretty much played the same thing all night and I was hoping I could request a song and apparently you can't ! I was so upset what kind of DJ doesn't accept a request ?!?! Good food though!!! All I wanted was a cumbia! read more

I give this place a three-star rating because the food was pretty damn good but the service is mediocre to subpar at best.. my wife and I will try to couple more times if it gets any better. read more

No charro beans only refried. Food was ok not great. Service was great at first. Once we ordered food we were hardly checked on. Menus resemble Mi Rancho's. I think their lunch menu is exactly the same. read more

You want a place to get LIT this your spot. Happy house 2-7 can't beat that. It won't take to many drinks for you even for the heavy hitters lol . Food alright I get wings from time to time but ion think no one goes for the food. They have live Dj certain nights this place will def make you feel like a club. Good service haven't had a bad experience yet. read more

This was our first visit here. We were seated promptly. The salsa is very delicious so I was hoping the food was the same. We ordered a mix of fajitas and shrimp. The food was great. Waitress was very tentative and took care of us. The atmosphere is very nice with a lot of tv's to view. I will be eating here again. read more

The staff and food make you want to come back! Presentation and taste of food very home cooked meal feelings

El Refu has Absolutely piss poor customer service! We came to have a good time waited for an hour just to be told it would be another 30 minutes. Another family came in and supposedly knew the manager/owner he claims which his name is Micky. He tried to put the whole family ahead of us in which we brought it to his attention and started speaking Spanish. He kept saying we were next but still was trying to seat the other family that had just walked in with no reservations. On top of that he kept laughing in my face and started talking more Spanish to the hostess. Micky is a piss poor manager and owner! For him to treat customers this way is ridiculous! I'll never come here again! read more

Went for a birthday party.... Only thing that was good, was the water.... Won't be back. Highly doubt they will be open any more than six more months. DONT WASTE YOUR MONEY read more

I've been coming to this place with my family for over a year and never had any issues i enjoyed the music,food and drinks but today my experience has tuned for the worst I've experienced here . My waitress was extremely rude to me and my family and i have no clue to why she is acting in this manner because we've had her plenty of times before and never she's treating us in such a negative why . I started our night off with a few drinks and after waiting a little then usual to place our food order I tried calling her over at least 10 times or more as I see her walking by our table to assist the next table and she's not even acknowledging me calling her and i sent next to the cash register which she was at typing in an order i specifically called her looking into her eyes as she simply ignores me i then asked the young man by the name of Daniel that was assisting her to ask her to come see me and i saw her brush him off and still didn't come so when i finally had to nearly yelled she came i asked her very respectfully why or you ignoring me and have i did anything wrong (her response i have other customer and to bust to help you very rude i then told all she had to do was simple acknowledge me and I've very understanding I'm a professional businessman and i understand busy and i know times get overwhelming but her behavior tonight was very unacceptable.I asked to speak to a manager and she had Oscar to come over to I expressed my concerns and his words were (she's busy !!!) I told him wow it seems like you're not concerned at at about the behavior his response was it's not going to take very long anyway for your food to come out . The waitress name is (Ramona) . read more

Awesome environment.Great Food and amazing drinks! They have really good wings. I highly recommend El Refu.Best Bar in Humble hands down!

Yes...I said 4 stars. Have had the tamales, the quesadillas and today...wasnt too hungry except for a margarita or 2. But just had chips, salsa and queso. Good service, good snack and very good margaritas. Like the larger Tv's and always on current sports...not like some places that only have old games playing. Again, very nice staff. read more

Food and drink is decent but when the DJ starts on the weekend it's not a restaurant, it's a club. After 8, it gets really loud.