Place is clean and modern. Staff were friendly and helpful. Prices are excellent. Hours amazing. I had a pork Torta. It was the most delicous sandwich I ever had. I am so glad for this place and will come back frequently!!!! read more

I absolutely love El Prado Bakery. Their burritos are made to order and very flavorful. The Mexican sweet bread is fresh and delicious. The bakery is spotless, friendly, and I do love sitting in their patio. So glad El Prado is in my neighborhood! read more

I just loved their bacon and egg breakfast burrito! Pan dulce is on point. Staff is friendly! Great experience all around.

This place is good the staff is not very nice they talked rude about people in Spanish not knowing that I speak Spanish myself. I got pastries for my family and I. They were delicious but when they are charging you make sure you see what they are charging you because they overcharged me for pastries I didn't even get and didn't even offer to give me a receipt! read more

Donuts are (usually) amazing. However, the last few times I've gone and gotten my favorite custard donuts...they have been without custard. When I first started going the custard was pouring out of the donuts, the past handful of times I've gone there was literally a teaspoon worth of filling. It's been happening with both the powdered sugar custard "filled" and chocolate sprinkle topped custard "filled". Beyond disappointing, especially when I'm paying for something I'm not getting. read more

This place is always clean. The pan dulce is really good. I especially love the sugar donuts. They are huge and just so soft. I also like their burritos. The pozole is also really really good read more

this place is delicious i love getting pan dulce and menudo from here. area is always clean and employees are nice. parking area is a little packed always but thats okay. definitely recommend! read more

Even from all the in Arizona they went above and beyond to make my dads Father's Day so special!! Thank you again for being so kind! I'll definitely be making a visit when I visit El Paso! read more

It was very updated and clean but the bread was hard and wasn't very good. Even my husband wouldn't eat it and he normally eats everything and anything. The whole tray of sweets got thrown away in the trash practically, kind of a waste of money. read more

Was welcomed with a warm smile and the person helping me out was able to answer any questions I had about the donuts and other sweets they had available. Get the apple fritter! read more

El Prado Bakery - Desserts Near Me - El Paso, Texas

It's pretty good especially the apple fritters they are the . The best bakery I have been to by far.

Best bakery in El Paso hands down. If you are looking for some good tamales this season for the holidays this is the place they are so delicious!! read more

Really great. And it's in the neighborhood so it's easy access! The tamales are amaaaaazing

Everything is fantastic here! The sweet bread is delicious and fresh. Service is quick and helpful. Also ordered a ton of breakfast burritos for work and they were great read more

Pan dulce and all the desserts are good. Burritos are so so, hit or miss at times. The menudo on Sunday is the bomb. I do recommend.

Love this place! Customer service is great and the food is really good!!!!! Best burritos in El Paso by far!

Good stuff. Came with 4 dewds, slayed 13 burritos, all of them were awesome. And they have some awesome fresh squeezed orange juice!

Went here for a last minute date night with my hubby and had the tres leches cake and it was perfect! Wasn't too soggy and wasn't dry it was just right! It looked like they had more during the morning hours but just the cake itself made me want come back at a better hour. read more

The pozole my husband brought home was beyond amazing. The bread was honestly the best I have ever had! I love this place

This is my favorite place in El Paso. It's very inexpensive and the staff is awesome. Every time I go in here the staff are very welcoming and are super nice. Their pastries are the best I've ever had but obviously terrible for you. read more

I typically have a fantastic experience here. This bakery has wonderful food. Today, I ordered food by phone for pick up. On arriving to El Prado I was met by a sign at the door and security telling me only one family member was allowed in. I was not told this when ordering. I have an 8 and 9 year old (all of us masked) that I cannot leave in the car due the heat or on the street due to safety. The security guard told me to leave them with my husband. Fantastic idea but I am a single mom with no family here in El Paso. Leaving the girls at home alone is not an option. He told me I could go in with them but I needed to figure it out next time. I walk to the counter and was treated with hostility by the employee. I offered to wait outside and she angrily pointed at the corner and told me, "WAIT THERE!" I made sure my children did not touch anything and stayed with me. As we were leaving we were again attacked by the same employee who had been rude earlier who yelled the rule to me as I was walking away. She proceeded to very rudely, and loudly tell her coworkers her side of the story. I understand there are rules. As a healthcare provider I respect them. All I ask is for kindness. Perhaps some troubleshooting. The security guard could have offered to watch the girls while I went in. Perhaps the food could have been ready when we arrived as I was told it would be ready in ten minutes when it actually took 20. Perhaps they could have informed me of the 1 person for family rule when phoning in my order. I would have canceled my order and went elsewhere. Perhaps they could have offered curbside delivery. There were so many better ways to have handled this situation than the aggression and anger that I received today. read more

Normally the tamales are great, but the batch of red and green we bought for our office Christmas party were literally nothing but masa and little filling, absolutely horrible. Called, rude gentleman wanted us to bring them back so they could "verify" our complaint. Said no manager available until Friday 3 days later. Left my name and number, no one called. Will not use this business again, plenty of others that are just as good if not better. Piss poor customer service. read more

I was very optimistic and excited about trying this place out. That quickly faded.. The ladies at the front counter are very rude. I asked her, how much do the sweet breads cost and she said they all have different prices, I don't have time to tell you how much each costs. ... I thought that was rude. I asked her to give me a range (there are no prices displayed on the breads) She told me some are $0.70, $0.80 , and $1.00 ... I was unable to choose based on price so I just picked out six breads. She asked if I wanted to add an additional 2 so I can get to take them home in a plastic disposable tray. I said sure. And added an additional 2 breads. Then I ordered two burritos a chile relleno burrito and a deshebrada ala mexicana. She asked if I wanted beans, I said that I would take a little bit of beans of the chile relleno she never told me how much more it was going to cost. Although, I should have asked. I then asked if they had any salsas in to go containers. She said yes and proceeded to charge me as I was adding on to my order. I asked her how much they were a piece, She said that they are are $1 a piece! I told her to remove it from my total. I then decided to order tamales (they were out of dulce tamales ) I ordered half a dozen green chicken and half a dozen cheese with chile. My total was $30! I thought that was pretty high but nonetheless, like I said the girl was not being very friendly at all. I just thought I would leave from there and hopefully everything would be good.. WelI can tell you this the best thing there I would say are the burritos both burritos were very good. Although, I think I was overcharged because when I look at my receipt there are 2 $1 charges that are unitemized. I'm thinking $1 was for the beans and $1 was for the tray for the bread? The tamales were a joke the chicken were very dry and crumbly there was no flavor. The chile and cheese were also dissapointing. There was one shriveled piece of chili in them. They should just call them cheese tamales. The sweet bread was very tasty but for the price I personally think it wasn't worth it. Will I go again? If I'm in the mood for a burrito then yes but for any other item I will pass. If I can give any suggestions it would be to display prices on the breads, include prices on the menu for add ons such as salsa and beans, and definitely work on customer service. read more

Saw a good review on this place for tamales. Picked some up and they were good. Went back a couple of weeks later and they were out of tamales. Hate when a business doesn't have what they are known for. You go to McDonald's for a burger, they better have burgers. read more

Just visited El Prado Bakery for the first and sadly last time. My husband, daughter and I ordered a torta de Milanesa, burrito de barbacoa and a burrito de jamon y papas. We literally waited 45 minutes for our order! About 30 minutes into our wait I approached the counter and was told it would be 11 more minutes because the Milanesa needs to be fried. I have cooked Milanesa before and found it hard to believe that after 30 minutes they were still needing 11 more minutes. We sat in their sitting area and 15 minutes later our order was brought to us. 45 minutes to cook 3 items, really? Never again. read more

The burritos and tortas are amazing. Every time I go I try a different pastry and sweet bread and every single one of them to date has been beyond DRY. I'll stick to the burritos and tortas. read more

I visited El Prado Bakery since my last horrible visit and unfortunately my views are the same.While the donuts were cooked,the service is horrible.Two breakfast burritos took over 30 minutes.People who placed orders after me are getting orders.The workers placed my order to the side as a "call order" is the explanation I received from the person working in the front. read more

Everything here has been delicious every time I go. Definitely the best sweet bread on the east side. Staff is super friendly and helpful even when the line is long read more

We went in for tamales at about 5:30 pm and were told we would have to wait 20 minutes for the tamales to be ready. We agreed to wait and after 20 minutes asked about the tamales. The young man assisting the customers again said that there was a 20 minute wait. After telling him that he had already said that to us 20 minutes ago, he looked startled and dumbfounded. He then said that it may take 20 minutes or maybe even 30 min more. If he would have told us from the beginning that we would need to wait 45min. to 1 hr., we would have made a different decision. What he did was deceiving and careless. It looked like he was more interested in talking to the young lady next to him. The customer service was really bad which means we will probably not be going back. For a new place you'd think they would focus on efficiency and customer service more than relationship building with pretty girls. I was not at all satisfied nor impressed with this place. read more

This is the best bakery in town. From the fresh bread to the tasty burritos, there is no other bakery that offers such a variety. I look forward to my daily trip to this bakery, order my favorite burrito (El Jefe) and cup of fresh coffee, then sit in the patio and get some work done on my laptop (free wifi). For those of you that are looking for a place to sit down, relax and read a book, study for an exam, or get some work done, this is the place. Starbucks watch out. read more

This place is THE best bakery and food place. Fresh food, good service, priced right. We go out of our way to go there and recommend the place to others. read more

This place doesn't even deserve half a star! The line was long so that's fine but once we got to the cashier she took our order and we will get there and waited for about 30 minutes until we realize that it was taking so long to make some burritos so my husband asked and turns out that it was going to go a lot longer so why hasn't said well I'll be back for it when he returned the burritos were gross and they wouldn't give our money back nor new food. read more

I had a horrible experience at this Bakery. Their customer service habits are horrific! I waited for what seemed forever (mind you, I was the only one in the restaurant) for my breakfast tacos and noticed a customer walked in, placed her order and left. While I was waiting for my order I noticed an employee, an older guy wearing a baseball cap (tatted) behind the counter, on the phone speaking to his children so I got up and questioned what had happened to my order. His response was "You have an order?" OMG!!! His excuse was that due to the printer in the front being broken (not my problem), orders were being sent to the printer in the back and the lady that took my order should have handed the order to the cook. I should mention that previous to my encounter, this same guy had a confrontation with another customer before me regarding her order being wrong and she was requesting additional salsa for her tacos. He proceeded to tell her that "only certain tacos qualify for salsa" which I found completely ridiculous! That should've been a "red flag". Anyways, back to my horrible experience, I told him that they were full of excuses (referencing the previous customer). His response was "everyone makes mistake" but his tone was with attitude. I told him he had a bad attitude and he said he had a bad attitude because I was being rude, the nerve of him to tell me I was rude! I asked to cancel my order and refund my money. I told him "If you had not been busy on the phone with your kids, you would have noticed me sitting there waiting". You would've thought he would ask why I was sitting there. Obviously, it went down hill from there. He got extremely aggressive and obnoxious with me, we exchanged not-so-nice words (mainly from him). He told me to get out and never come back! I told him not to worry about that, I just wanted my money back. He commented "The pope would be very proud to see me act this way". What does the Pope have anything to do with this? OMG, this guy was out of control! If he is not fired soon, he will certainly bring this business down with his attitude. My advice to the owner "Get rid of this guy, he is ruining your business!" I will make sure to post this on every site I can. read more

Service was very bad.. I called at 9:40am to place an order and was placed on hold, which is totally understandable to wait a few minutes until they finish attending the customer they were with but no I was on hold for 15 minutes and that whole time I kept hearing the conversations that the man who answered the phone was having with one customer after the other, and other, and other and he never got back to me on the phone. I had to hang up and call again and the line was obviously busy since their phone was still one the call that they had me on hold for the longest time.. I called several times and it was still busy Finally at around 10:10 they answered my call and I placed the order. Once I got there to pick it up they didn't even have an order under my name no one had knowledge about it.. There's was also people there waiting and they were complaining because they had been waiting 20 min for a single burrito they had ordered over the phone and still had been waiting there all that time.. Something needs to be done and be more organized because obviously this system is not working if so many people are complaining about it. read more