I just bought a whole chicken with yuca and rice , the yuca / cassava was under cooked . The chicken was under cooked , still pink at the center ! This is unacceptable , refund! read more

El Pollon - Raw chicken - Latin American Near Me - Ranson, West Virginia

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The flavor is there but the meat is so tough and cold. Seems reheated and not made at the moment. read more

El Pollon - Lomo Saltado - Latin American Near Me - Ranson, West Virginia

Wow! Complete disappointment. Meat was already cut up and kept in a aluminum bin which made the skin soggy. Flavorless and the side options were overcooked and limited in choices. Compared to Sardi's, this place was like the fast food version of Peruvian chicken. read more

Half chicken and fried yuca are my go to! Staff is friends and always smiling, my other half loves the pollon burger.

Worst food I've had in a while. Got family chicken meal and couldn't eat it. Not very good quality, disappointing

Very pleasing meal! Moist chicken was delicious, Quesadilla on the mark, and fried rice on the side. Service was fats and excellent. Very reminiscent of food eaten on tour of Peru. One caveat while the fried rice was very good, don't expect Chinese fried rice or the Chaufa often found in much of Peru. We will be back read more

una decepcion total de esta pollería me dieron 6 pedazos de yuca y lo cortaron la mitad de el pecho de mi pollo. si tan solo se pudiera subir una foto ... pedí para llevar .... read more

Great chicken and super friendly service. Location is unassuming but clean and lots of natural light. Enjoyed the family meal with full chicken and sides. Both yucca and plantain sides were as good as any we've had, even in fancy Mexican restaurants. read more

The wife and I went for dinner there last night. The place was packed. I expected long waits for a seat and service, I could not have been more wrong seated, right away. The service was excellent, the food. My wife got salmon and mixed vegetables.\n She said the salmon was good. Just a little dry and the mixed vegetables were awesome. I had beef enchiladas side of Pico. De Gallo.\n Both were great. The manager did everything for us except take the order. And she was great so nice so quick and for a place that was that busy. I mean, no seats left. It was well run and well worth it. Everyone should try it read more

Went here for lunch, workers seemed nice and place wasn't decorated but just basic and clean. Food prices a bit high but we got the lunch special and the food was pretty damn good. I would go for the food specials they serve a lot and it was very tasty. read more

Very good chicken. Came very quickly through delivery. Moist, tender, spot on. Would definitely recommend!

Delicious!! Better than going to a sit down restaurant. Very well seasons & marinade chicken and steak plates. $10 rotisserie whole chicken on Wednesdays. Don't miss out. I usually get a side of the seasoned rice & black beans. read more

My wife and I almost didn't go here because of the recent negative reviews. After reviewing some of them, I noticed one person giving a single star because they reduced the amount of sauces? That's a big hit to give to a small restaurant... My review.... My wife and I shared a single family chicken meal which comes with 4 sides. We got 2 salads, red potatoes and the Peruvian rice. Everything was good and flavorful at a reasonable price. I will go here again! read more

Love this place, delicious options. It's rare to find good horchata in this area and I was very happy to find them! The chicken is always great, the sides are plentiful and great too. The sauces add so much to the meal as well. One of our local favorites! read more

Food is great but every time I place and order it's never ready, my advise, make your order on spot, you won't be able to cut time, and place is not bad to eat in there either read more

We have been loyal customers for years. We have never been charged for extra sauce. Now, depending on the size chicken meal you get the menu says it will now limit you to either 6, 4, or 2 sauces. The white sauce was our favorite necessity and unfortunately it comes in the tiniest container. What they gave was never enough! We always asked for extra. They charged us $2.00 today for 10 tiny extra sauces. Really? You guys have to be that greedy El Pollon? It's not about the money, it's the principle... we never paid extra before, why are you making us pay now? Don't you know that your chicken is almost inedible without enough yummy white sauce?! Please respect your loyal customers' need for extra sauce to enjoy their chicken meal that we paid good money for! Or you may find more may not return to your business just like we won't! read more

El Pollon - Extra white sauce charge - Latin American Near Me - Ranson, West Virginia

Not great. Fried Yuca was bland and not very good. Chicken was ok but not worth the visit.

Popped in on a Friday night (7ish). No brown rice and no dark meat. Was asked if I would be fine with white meat since they were out of dark meat (don't ask me how!) So not to be difficult I accepted. Got charged for all white meat (so pay attention to what's being rung up). No Peruvian rice and they even charged me an extra dollar for bacon on their bacon cheese fries! Lucky for them it was Friday and I was really hungry. The food: Good flavor on the chicken. I got beans and rice and it was cold. Fries were ok but not worth the Xtra charge for bacon. 3 stars - Chicken saved the meal. read more

Let's start with the cleanliness, tables were filthy and trash bins overflowing, staff handling food and money with the same rubber gloves on. The chicken was of very poor quality and extremely dry, plantains were edible. I do not recommend this dirty restaurant at all! read more

I had a pretty good experience at El Pollon. I ordered the 1/4 dark and the flavor was delicious! My side's were their version of fried rice which was great and a salad. read more

El Pollon - Order at the counter! - Latin American Near Me - Ranson, West Virginia

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This place has really gone down hill. The service is okay, the restaurant is disgusting, greasy floors, dirty tables, no hairnets. Also the food is awful, my partner and I had a burrito and chicken, and we both got sick. If possible I'd give this place zero starts. read more

Dined here at 4:00pm on a Tuesday. No other customers. We ordered a family meal and asked for the freshest chicken possible. Everything they gave us was old. I asked about the chicken and the girl outright lied to me and said the chicken finished cooking at 3:00pm. There is no way that chicken was from 3:00. That chicken was either from yesterday or early this morning. We couldn't even eat it. Just threw it away before we left. I can't see this place staying open much longer. And when they do shut down they'll be doing this neighborhood a favor. read more

El Pollon is my alternate to Popeyes.... the chicken is great, especially with the Verde sauce. Also recommend the tomato and onion salad! Always fresh! read more

Food is great, delicious. It is real food. The chicken delicious and the alfajor, crema volteada (flan) and the tres leches are the best of the bests. I recommend this place. Absolutely. read more

They do roast chicken extremely well, and the Lomo Saltado is flavorful. Portions are generous. The yucca and beans are well prepared. The prices are very reasonable and the service is friendly. You won't be unhappy, especially for the price. read more

El Pollon - Roast chicken, two sides. About 10$ - Latin American Near Me - Ranson, West Virginia

Amazing! Everything we had was so good! We love it and will be back for sure and I'm sure you will be too. There was a line but so worth it. Being a "foodie" the only advice I have for them is to get a bigger place so they can serve faster and change the old Jerys stuff to something more fitting. read more

El Pollon - Amazing! - Latin American Near Me - Ranson, West Virginia

My food was wrong however the manager remade my entire order. Thank you. I will continue to come and get food. Great customer service.

El Pollon=Slightly Dumbed Down Peruvian Chicken Comparatively speaking it's good food and a good value. For $10 bucks you can get 2 Breasts and 2 Wings plus 2 sides. It's enough for two people if you are reasonable about your portioning. It comes with two sauces: there's a garlic/mayo and a mildly spicy (at least here) green chili sauce. These sauces come in thimble sized containers which is typical of all Peruvian restaurants not sure why. Ask for two of each. The sides are lacking. Most seem half hearted or frozen from a box. Like what you might find at a old age home or a hospital or a $1.99 All-You-Can-Eat-Buffet in Downtown Vegas. Stick with the basics like the fries and fried rice. Yeah the Peruvians make a "Chinese" style fried rice. Don't overlook the Peruvian Tomato Salad. It's tomatoes red onion and lime juice and it's great. For the uninitiated Peruvian Chicken is rotisserie chicken. It has a distinct spice (garlic/chili/cumin) that is more pronounced the American grocery store style rotisserie chicken. The service is adequate and very fast if you get the chicken. If your one of those people who get a quesadilla at Peruvian restaurant, which is like getting a hamburger at a Italian restaurant, you deserve to wait. The store is very clean and modern. In summary El Pollon is a slightly sanitized version of what you would find in N Virginia but still good and a million times better/cheaper than any fast food option and probably not poisonous. Try it it's hard not too like. read more

El Pollon - The chicken - Latin American Near Me - Ranson, West Virginia

Food was good. Service was horrible and it was a "to go" order. No acknowledgment and a bag tossed your way when it was ready. May have been a bad day for the store, but won't be back to verify. Hope they improve. read more

Good Peruvian style chicken. I recommend the chicken and fried plantains. The atmosphere is clean and straight forward. The staff was friendly and helpful. read more

Delicious food!! The chicken is so good -- such great flavor. The ladies cooking and working in the restaurant were very friendly.

The chicken is not bad but the sides are just disgusting , the yuca is the worse yuca I ever got from a Peruvian restaurant , the rice omg it taste like microwave rice , I will never go back unless I order just the chicken with out any sides . read more

The chicken and sides here are incredible, but dont sleep on the daily specials or breakfast. I love their $5 quesadilla special, and get the horchata read more

Rude people behind counter, they give you a dirty look and speak in a tone of contempt with no manners,

The chicken is fantastic, the fried rice is pretty terrible. The yellow sauce is excellent but they don't give enough of it for family meals. Make sure your order is properly filled because they almost always forget something. Overall, very good chicken. Oh and the plantains are consistently delicious. read more

Food is great. Normally we love this place, however this time there was a woman who took our order who just came off rather abrasive- and then somehow, they were out of chicken? And Yuka? It was completely empty but was told it was going to take half an hour to get chicken. Oh, and they've become super weird about giving out their dark yellow dipping sauce - which is unfortunate since it's the only one worth having. The man who works there who we are use to is super friendly and accommodating. Im giving 4 stars instead of 3 because of him. read more

We decided to try something new because an employee at another local business said how good the good was. Especially the burger with shredded chicken on top. It was delicious!!! A little pricey but worth it. The staff was so helpful and friendly! We'll definitely be back!!! read more

Pretty good half chicken. Service was very sweet and prices were reasonable. I'd recommend the yucca as it was fried wonderfully and goes with that yellow sauce that I'd eat intravenously if I could. The rice I could take or leave. read more

Went for what I thought would be a latino dish experience. Good was tasty but, not worthy of the label Peruvian food. Served parboiled rice! Wtf? Chicken was tasty. Black beans lacked flavor. Serving size of sides quite grade school. Good thing I ordered a 3rd side with my half of baby chic. I'd come again with lower expectations. read more

New to the area . I had a early dinner today and enjoyed my meal . The roasted chicken meal was delicious. I will return to this restaurant again soon. I recommend this restaurant to all. Yummy read more