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El Pollo Loco

1.9 (212 reviews)
Closed 9:30 am - 10:00 pm

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EL POLLO LOCO ATMOSPHERE

What's the vibe?
Casual
Moderate noise
Good for groups
Good for kids

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Raw chicken

I bought the corn burrito and halfway through eating it the chicken was raw. No one said I'm sorry but did I want a refund

Tori H.

Jonathan is the best thing that could of happened to this El Polo Loco. He's the cook, but every time I go in there at lunch time, he's gives great Customer Service . He goes out of his way, whether it's helping on the register or making sure that my order and my chicken is what I ask for.  He really should be the manager, because his customer service skills are on point and very appreciated when you're on a lunch break with minimal time

Why are they putting avocado in a classic chicken burrito? This is my second time going back this evening . Smh
Offical B.

They act like they never feel like working . They will be so quick to give you old stale food .

Cold unmelted cheese in my quesadilla.  No effort in making anything. Lazy workers.
Kayla I.

If I could put no stars I would. They served me an unmelted, cold shredded cheese and tortilla flat thing. Disgusting. Like I said lazy workers.

Juan B.

I'm.. somewhere between counting my calories , egg diet and Keto diet. Just got off the gym and haven't eaten since waking up at 4am to now 12:16. Bought me a Keto Burrito because Keto and the portion of it makes me wanna get a churro. Very, very... Very hungry after eating this burrito. Not even a burrito. Ito. That's what it is. It's a Ito. There is more in a pillow bowl than this Ito! The thing was only filled in with Spinach. Hardly any chicken. Be cautious.

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20 days ago

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Olivia R.

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28 days ago

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10 months ago

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2 months ago

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5 months ago

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3 months ago

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7 months ago

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4 months ago

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8 months ago

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1 year ago

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6 months ago

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1 year ago

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11 months ago

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1 year ago

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4 years ago

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3 years ago

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1 year ago

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3 years ago

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3 years ago

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5 years ago

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2 years ago

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2 years ago

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3 years ago

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5 years ago

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2 years ago

The staff was so friendly and polite. I received my meal quickly and it was exactly how I wanted it. I look forward to the next time I go.

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2 years ago

10/10 everytime. They have such a good attitude this team. It's a pleasure getting served by them

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5 years ago

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5 years ago

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3 years ago

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7 years ago

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4 years ago

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5 years ago

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4 years ago

Stood ther 3mins nobody never came to take my other , the cook jus looked at me , ,, I just left 1252 , 10/30.22,,

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2 years ago

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2 years ago

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5 years ago

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4 years ago

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3 years ago

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3 years ago

Worse Pollo Loco Ever I oder a burrito and a Tostada salad and they didn't put no meat whatsoever

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10 years ago

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Review Highlights - El Pollo Loco

Jonathan is the best thing that could of happened to this El Polo Loco.

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Carl's Jr

Carl's Jr

(71 reviews)

$

Exemplary staffer Clemente brought me water to soothe my French fry dependency; with the drive…read morethrough headset engaged - having just wished a forlorn departing guest an enjoyable evening. I was researching on both DeepSeek and ChatGPT whether founder Carl Karcher was a racist as my memory hollered. Both AI chatbots advised me not to equate the personal views of the CEO with the corporation. Ha! So, savoring my promised Clemente delivered savory umami crispy-tender hot fries - I found via Google the link you see below which confirms my recollection that Karcher {recycled at 90} was a down home klansman homophobe trying to instate the Brigg's Initiative, a bill to remove black and gay teachers from schools. (Whitewashed in these 2008 comments...). Clementine made an unfortunate rediscovery quite sweet! https://boards.straightdope.com/t/was-carl-karcher-actually-a-racist-homophobe/434072

Staff was very friendly. Place was clean inside. Order was quick but the size of this loaded…read morebreakfast burrito is the size of a bean & cheese burrito from Del taco or taco bell. NOT WORTH $7. More like $2.50 . "LOADED" means loaded with food. This is a scam, save a buck on supplies by cheating the customer out of their fully paid for food. Jesus and President Trump Save us! MAKE FOOD GREAT AGAIN! Look at the photo, its only as wide as a salsa pack. WTF! Make the food the way its supposed to be made. Put the full ingredients in and stop backdooring the food supplies to employees homes.

El Pollo Loco - hotdogs - Updated May 2026

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