This is an absolute gem in the heart of El Paso…read more I have been here for many musicals and never grow tired of seeing its beautiful infrastructure and ornate decor that brings out so much class. To date, I have seen Phantom of the Opera, Waitress, and Hairspray. I actually also missed out on an opportunity to see the hilarious Jo Koy who did his stint here as well but heard nothing but good things! I'm thrilled that El Paso can have these Off Broadway shows so that everyone can experience the beauty of theater art and see how much talent a group of people can put a show together and wow a crowd of all ages. A lot of people don't seem to realize just how crowded a theater can get and I've literally seen people leave because of that reason. It's unfortunate because it often happens when the show has already started and people on stage very much see every movement of the audience. Although it puts a slight hamper on the theater experience for myself, the shows are beyond magical and captivating to forget all about that inconvenience thankfully. I also have never bought season tickets for anything in my life but in order to get the optimal seats I wanted AND make sure it can be for Hamilton (only the best musical to date), I had to get season tickets. For Orchestra row S, I was very happy to pay $1000 for 6 shows. Thank you La Plaza Theater for bringing more life to El Paso!

This historic theater is not shy when it comes to technology. The Plaza has great features that…read moreturn shows into memories. From classic rock, to Broadway shows- and even the Dave Koz Christmas Jazz spectacular I saw tonight- the sound was incredible. Every seat in the house is a good seat! You can't go wrong- El Paso, get out during the week and see a show or concert. They have a "basics" bar- they can make basic cocktails, and they have wine. They beverages are served in these very cool souvenir cups with a snap lid to prevent spills as you make your way back to your seat- and the bartenders can make a gooood drink! I take Uber or Lyft when I come so I don't have to deal with traffic and parking. There are two major restaurants right in the vicinity for pre show dinner or post show drinks and dessert. Folks take advantage- this venue would be $$$$ in NY!

I attended Carrie Underwood's concert last week at the Don Haskins Center, and it was a really…read morepleasant first time for me at this venue :) ! I really liked how it was so easy to find and park at the adjacent parking structure. Parking was $20 for this event. My sister had told me about this venue before because she watched the Trans-Siberian Orchestra here a few years ago and loved it :D ! I forgot to check online regarding their bag policy. So it wasn't until I got up there near the entrance that an employee informed me that my Kipling crossbody bag was too big and pointed out their clear bag policy. So I had to leave my crossbody bag in my car, and just carry my wallet with my driver's license, some credit cards and cash. I'll remember to bring my clear bags the next time I come here. Customer service was excellent :D ! All the employees checking us through security were really courteous and friendly :) ! And even the vendors selling food and snacks inside were really courteous and friendly :) ! I just bought a hot dog once I got in, and also a fruit arrangement with tajin and lemon juice :) ! The kettle corn line was super long! But I could see why! The kettle corn itself was so hot and fresh :D ! Carrie Underwood sang and performed so amazingly and beautifully with her stellar powerhouse vocals :D !! I have followed her ever since her humble beginnings and early days on American Idol and she was phenomenal :D!! I still have her original debut album "Some Hearts" all the way back from 2005 on CD :D ! I felt like all of El Paso came together just to see her perform for that one night only :) ! LOL :D ! I would definitely come here again to watch concerts or sports games :) ! It's a very spirited and energized entertainment and sports venue in the heart of El Paso :D !

Now the Cirque de soleil OVO show was awesome. The 3 stars was for the venue. Don Haskins center…read moreneeds to be renovated badly and taken cared of. Floors were sticky to all hell, the rails to the seats were loose and coming undone or starting to paper clip. Which is a safety hazard. Matter of time before someone takes a nasty spill because of those and UTEP has a law suit.

Last night we had a birthday party. The venue is beautiful and spacious. The music was perfect…read moreeveryone was dancing and having fun. The servers were so friendly and helpful. The owner was so attentive and professional. We will for sure will have our next celebration here again.

Do not book unless you want to be made to feel unwelcome the entire night. I couldn't even get a…read moretrash bag from the employee. -100/10 could not be more unhappy with spending money on this trash of an establishment

This is a lovely property! We stayed on the side opposite the main highway and had no issues with…read moreroad noise or noise from other guests. The room is spacious, clean, and has all accommodations you might need including a stove, fridge, coffee maker etc. Bed was comfortable. Nice shower that looked brand new. Downstairs there is a complimentary breakfast as well as a fitness center & pool. There is a lot of free self parking around the building itself and the woman at check in - Gloria - was extremely kind and helpful. She even passed me the two free waters & acknowledged my Marriott Status!

I stayed a little longer than a month, and during that time I got to know several members of the…read morestaff and got a clearer picture of how this hotel operates. I can't say the overall experience is great the hotel has some serious issues but there are a few stars who shine much brighter than the rest. The room itself is easily the best part of the stay. It's clean, comfortable, and surprisingly well‑equipped. The full‑size kitchen comes with a microwave, stove, medium‑sized fridge, plates, silverware, and even dish soap. The closet is a good size, the beds are comfortable, and the bathroom has plenty of towels and hand soap. The layout feels spacious, and for the price, the room quality is genuinely impressive. Breakfast is okay not amazing, but decent enough. They usually offer a few types of bread, cereals, oatmeal with lots of topping options, and some protein choices like eggs and sausage sandwiches. Drinks include orange juice, apple juice, coffee, tea, and more. I left early for work most days, so I didn't get to enjoy it often. Where the hotel struggles most is customer service and basic consistency. Housekeeping replaced towels multiple times, but they only made my bed once during my first two‑week stay. And on my second stay, something as simple as getting body wash turned into a ridiculous process my room was cleaned multiple times before anyone actually provided the body wash I asked for. I left notes, told reception, and every time they cleaned the room instead of just giving me the item. It wasn't until Arthur personally stepped in that I finally received it. He was the only one who took initiative and I really appreciated that. I also reported a strange noise coming from my AC. Multiple employees heard it and agreed it wasn't normal except Regina, who insisted every AC in the hotel sounds like that (I will attach). When I asked to switch rooms, the assistant manager Jasmin Peters didn't speak to me directly. She spoke to Regina and said that if I wanted to switch rooms, I would essentially have to miss work and wait until 7 a.m. for her to arrive and give an answer. That made no sense to me, especially since she could have simply given the answer during the call. Instead of helping, the process was made unnecessarily difficult. The biggest disappointment came when items were stolen from my truck. When I reported it, the hotel made it clear they could care less about theft occurring on their property. No one reviewed the footage at check‑in or afterward. Instead, they kept repeating the same excuse that only the manager, Lisa Cornelius, had the code to access the cameras and nothing could be done until she was physically present. Then they added that she was on vacation, so there was simply no way to look at the footage at all to give me any details for my insurance. No urgency, no concern, no effort. And honestly, I bet if I had called the sheriff down to the hotel, suddenly something would have been done. Their lack of care for a serious incident like theft was extremely frustrating and showed how little responsibility management was willing to take. Laundry was also an issue. The washer requires quarters, the front desk won't provide change, and the machine left my clothes smelling terrible. I had to take everything to a laundromat to rewash it. It's not the main problem with the hotel, but it definitely added to the overall frustration. Despite all of this, I want to highlight the employees who truly stand out: Arthur and Victor. They were consistently helpful, friendly, and professional. They assisted whenever I needed something and always had a great attitude. They're the real rockstars of this hotel the kind of employees who make a tough stay a little easier. Overall The rooms are great for the price clean, spacious, and comfortable with useful amenities. The breakfast is mediocre but serviceable. However, the customer‑service issues, the lack of support from management, and the unhelpful response to theft and maintenance problems are major downsides. If you stay here, enjoy the room and the kitchen, but be prepared for inconsistent service and limited help when you really need it.

Stayed here for the first time! The room was very nice and clean and the bed was very comfy to…read moresleep in! I like the fact that they have a unit desk covered by faded glasses. They have gym and the free continental breakfast Twas a good stay!

While this is a nice, clean, hotel I have to voice a concern…read more They charge you $10 per night, to park a vehicle. With this you'd think "it must be gated"? Or "must be patrolled"? But no. They just want to buckle and dime people who are visiting their loved ones at ft. Bliss, or just coming to town for work and staying next to the airport. You have your very average, run of the mill, SHS hotel. Went to the gym to check it out and they have a bunch of "machine is out of order signs". So maybe they're using the parking fees as a pot to repair the gym equipment? Hotel was fine. Like I said it's the same basic footprint at all the shs. While the lady at the desk was nice, she did mention that the fee is very unpopular with the guests but the "manager wants to keep it". But I really don't see what value it provided. No security. No gate. So, that being said if you enjoy being nickel and dimed when you stay at a hotel this is the place for you. I will take my gold status with Marriott, elsewhere.

Horrible customer service. Orders get canceled, in route, for no reason and the manager and staff…read moretake zero responsibility or show any concern about the error.

It is a great place. The pizza is delicious, the customer service is great and the kids always have…read morea a good time.

The theatre has been a staple for downtown El Paso since my childhood and is a venue for a wide…read morevariety of acts including Ali Wong earlier this year. Entry was no issue and it was pretty easy to get in. What was a bit chaotic were their food/drink bars as it was pretty unorganized. I think there could be some proper signage and additional staff. Venue is a little outdated but there's also a charm to it? I'm sure I'll be back if an act I love ends up performing here.

Whenever a big event gets shown, a few times it gets shown here at the theatre. I've seen Bill…read moreCosby, Steve Martin and Martin Short, and recently Kevin James here. It may not be state of the art but it gets the job done. Parking is directly below. It can get congested so make aure you plan enough time to arrive before the event. Give yourself at least 30 minutes to an hour. If there is a baseball game it can get really busy coming down Santa Fe Rd.

Thank you so much Old Mill Ballroom for everything you have done!!! You made OUR rehearsal dinner…read moreso wonderful! Best management and service ever. Table arrangements were gorgeous, food was delicious, top-quality sound system and DJ FRANK! RECOMMENDED!!!! Everything is listed on the contract, simple to read, no hidden or small print. They truly do go above and beyond. This NEW venue is equipped with top-knotch kitchen, sound system, chairs, tables. You will not regret it!