Zero stars if I could! 1 out of 7 actually liked their food. Horrible experience fo almost $250!
Ordered 2 starters: chips & salsa since they're not free & the queso dip with added chorizo. For our 7 dishes we ordered: veggie nachos, quesa birria tacos, shrimp fajitas, carne asada salad, piña rellena, pollo ala parrilla, & a steak chimichanga.
The starter chips & salsa were green salsa not red. This should be disclosed as people generally think of red. I like tomatillo, but many find it too spicy as the case at our table. We asked for red instead after stating the green was too spicy. They brought a red, but most still found it spicy. I thought it had too much cilantro & too thin. instead. We also got charged for the red which the waitress didn't tell us. I don't mind paying, but prefer to know ahead. The volcano dip was ok but not great for the cost. We asked to have chorizo added, but instead they put 1-2 ounces into a little lemon bowl and charged $6 more making it almost $19 for a dip.
Here's my review of the entrees:
1) veggie nachos-advertised with mushrooms & jalapeños that we asked to be removed. It came correct except it had broccoli on it which is odd for nachos & wasn't listed on the menu. The broccoli was cold & crunchy. The same red salsa on the chips was used for the nachos. My daughter was one who found it too spicy so now her entree was spicy. She tried her best to consume parts of it, but gave up. We told the waitress to see about something else but her English was broken so nothing worked out.
2) quesa birria tacos- my daughter LOVES anything birria & was really let down. Said they tasted like frozen taquitos with old fryer oil & dried out meat. She said the birria sauce was lacking beef flavor.
3) Shrimp fajitas- okay with the exception of the chewy overcooked shrimp. Nothing to brag about as the fajitas were even lacking the normal seasoning that comes to mind.
4) Carne Asada Salad- only entree that looked & tasted good per my dad. The steak was nicely seasoned. I actually looked at this item at first but opted to try one of their signature dishes instead & boy did I regret that later.
5) Pina Rellena- also known as their stuffed seafood pineapple. This is the dish I ordered that was pictured on their menu as it looked amazing & the combination of the ingredients sounded amazing. I overheard a man at the table behind us order it after I got mine & wanted so badly to tell him not to get it but knew it wasn't my place. When it arrived it looked just like the picture, but it didn't right. The rice was mushy, it was missing pineapple pieces or even pineapple juice. It's like they cut the pineapple in half, scooped it out, stuffed it with rice & seafood & threw away the pineapple. The rice should've been infused with the juices of the pineapple. The seafood stuffed into it was skimpy & what was there was chewy & overcooked with no seasoning. It was supposed to have crab, scallops & shrimp. I never found one scallop & the crab was imitation crab flakes that were shredded up so finely it was barely noticeable. The shrimp was chewy & overcooked like the shrimp fajitas. There was supposed to be a Cajun aioli & Mexican cheese on it, but I tasted nothing Cajun. I could taste cheese but it reminded me of velvetta mixed into the mushy rice. I ate about 3-4 bites of it & told the waitress how bland it was & how bad the seafood was. She just took it away never offering anything else nor did she do anything with the bill.
6) Pollo ala parrilla- my spouse orders this often & wasn't wowed. The chicken & chorizo were both dry. He liked the queso poured over the top. The side of beans & rice were not appealing. He said their approach to beans isn't prepared like normal refried beans. They weren black beans not pinto that were half boiled, half smashed & his rice was mushy too. 7) Steak chimichanga - My mom's typical go to. The steak wasn't steak it was ground beef. She expected it to be deep fried with queso cheese over the top, but it arrived with just a pinch of deep fryer to it without cheese on it. When she cut it open you could clearly see the ground meat & her rice was also mushy. It had nothing else in it that was advertised. She had the same sides that my spouse had (rice & beans) and also did not understand the texture of the beans. She also said the fryer oil tasted old.
We tried our best to explain things to the waitress but she wasn't grasping it. We felt badly telling them so many things tasted bad or bland, but it was the truth. My entire family LOVES good Mexican food & when we were looking for a place to go that we felt everyone could find something we appreciate it. Sadly, we left disappointed and hungry.
We also used the restrooms (2 different ones) while there & we each commented on how dirty they were. One of the restrooms was right off the kitchen so you could see right into it. After one glance at the kitchen I figured out why the food was so bad. That kitchen was filthy! read more